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Venue rating

3.7

64 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Waterfront Spa at Best Western Plus Dover Marina Hotel & Spa
Waterfront Spa at Best Western Plus Dover Marina Hotel & Spa
Dover Marina Hotel & Spa,
Dover Waterfront, Waterloo Crescent, Dover, CT179BP
United Kingdom

Hotel Spa

Waterfront Spa at Best Western Plus Dover Marina Hotel & Spa
Dover Marina Hotel & Spa,
Dover Waterfront, Waterloo Crescent, Dover, CT179BP
United Kingdom

Opening hours

Mon - Sat 10:00 am - 7:00 pm
Sun 10:00 am - 3:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Waterfront Spa at Best Western Plus Dover Marina Hotel & Spa part of Best Western Hotels

Best Western Plus Dover Marina Hotel is a recently refurbished seaside gem with excellent access to Ferry and Cruise Terminals, making it ideal for business and leisure. Thanks to its fusion of 21st Century comfort and 19th century decor, the hotel is full of character.

With State-of-the-art rooms, sea views, central location and a charming atmosphere make BEST WESTERN PLUS Dover Marina Hotel a wonderful place to stay. Its location provides you the opportunity to enjoy a day out in Kent, or even a day trip to France or Belgium!

Situated under the famous White Cliffs of Dover and overlooking the panoramic views of the ever-changing English Channel we offer a truly unique and beautiful hotel. With our 'boutique' decor, The Best Western Dover Marina Hotel captures the essence and style of the Victorian period building with a timeless, yet modern twist.

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Comments

Reviews (written by customers after their visit)

3.7

Chain rating

Based on 64 reviews

5 stars 14
4 stars 27
3 stars 15
2 stars 3
1 star 5
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (5)
  • Body Treatments (16)
  • Steam and Sauna Therapy (4)
  • Face
  • Facials (17)
  • Microdermabrasion (1)
  • Oxygen Facial (1)
  • Massage
  • Aromatherapy Massage (10)
  • Indian Head Massage (13)
  • Swedish Massage (16)
  • Therapeutic Massage (10)
  • Nails
  • Manicure (13)
  • Pedicure (3)
  • Two Week Manicure (1)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 5 days ago
I went for a Special Waterfront One Night Spa Break and have awarded it 3 stars.

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Verified review Visited July 2015
Posted 1 week ago
A wonderful venue with excellent facilities.
The staff were helpful & the food was delicious!
Highly recommended, cannot wait to go back for a different treatment

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Verified review Visited July 2015
Posted 3 weeks ago
Staff slow service. Was asked three times if we had paid - we had. Just an ok experience really
The girl who gave the facial went on and on about her wedding - she asked me a question and when I asked one back she spent the next hour talking throughout my treatment

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Verified review Visited July 2015
Posted 3 weeks ago
I went for a One Night Romantic Spa Break Getaway and have awarded it 3 stars.

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Verified review Visited July 2015
Posted 4 weeks ago
I went for a Two Night Sea Side Spa Break Getaway and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 month ago
This is a "nice" small spa.space is limited, treatment rooms are clean but small as is the relaxation room and sauna.What this spa lacks in space is made up by excellent customer service and treatments. Could result use a hot tub or similar to relax as not everyone wants to work out all day. Afternoon tea was top notch too. The staff make you feel so welcome you will not want to leave.

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Verified review Visited June 2015
Posted 1 month ago
Really enjoyable day with my husband and daughters. Very relaxed and stress free day. I can recommend the back massage

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Verified review Visited June 2015
Posted 1 month ago
Hotel itself is period building with modern deco. There's proper gym and sauna alongside with spa. Car park plenty of space shared with outlet. Meal was traditional, and generous portion. Two minor downsides are too hot air conditioning and massage without much pressure.

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Verified review Visited June 2015
Posted 1 month ago
Really lovely spa, staff are so kind and sweet and do everything to help you have a great day. The treatments were really great and good value.

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Verified review Visited May 2015
Posted 2 months ago
Fab deal at £99. Food really good, treatments and spa area great. Hotel rooms are a little dated but would def stay again with a deal. Doubt we would at full price.

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Verified review Visited May 2015
Posted 2 months ago
I went for a Exclusive One Night Spa Break for Two and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 3 months ago
I went for a Two Night Sea Side Spa Break Getaway and have awarded it 5 stars.

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Verified review Visited April 2015
Posted 3 months ago
I went for a One Night Romantic Spa Break Getaway and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 5 months ago
Lovely place great location staff are very helpful, very close to town centre
Excellent value for money
Would defiantly come again sometime

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Verified review Visited April 2014
Posted 5 months ago
I went for a Special Waterfront One Night Spa Break and have awarded it 3 stars.

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Verified review Visited February 2015
Posted 5 months ago
It was booked for me as a birthday treat, so we arrived Friday evening to be told our treatments had been booked for Friday, even though I called a booked for the Saturday, then it couldn't be changed due to being fully booked. The staff didn't seem worried about this and no offer of refund was offered. Will not be returning

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Verified review Visited January 2015
Posted 6 months ago
This was my 2nd visit within a year and once again it was a pleasure.
The staff were attentive, the Spa was brilliant and the food was well presented.
I would recommend this venue.

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Verified review Visited January 2015
Posted 6 months ago
Lovely old hotel on the sea front. We had a nice room on the top floor, so no noise. (Great views) Very comfortable with good facilities. The only complaint is that the heating was difficult to regulate. We had 4 meals in the restaurant and all were of a good standard, with good service. Plenty of choices from the menu. The treatment was very nice, although the spa facilities are lacking. Overall it was a very enjoyable stay, good value and well worth the trip to historic Dover.

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Verified review Visited January 2015
Posted 6 months ago
Had a lovely break at the Waterfront Hotel for 2 days. For what I spent the experience was great. Staff in the hotel, bar and restaurant were friendly. The ladies in the spa were great and my boyfriend really enjoyed his massage, he usually complains they are not "firm" enough.

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Verified review Visited January 2015
Posted 6 months ago
Great massage, lovely big room but not able to control the heating yourself. Only one elevator so we used the stairs the majority of the time as there was always a long wait for the elevator. We bought a package that came with a three course meal, the food was good but there wasn't a huge choice. The buffet breakfast was lovely but would have been better if more staff were working.

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