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Venue rating

3.9

5 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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VIVA Urban Spa at Village Hotel Hull
VIVA Urban Spa at Village Hotel Hull
Village Hotel Hull,
Henty Boot Way, Priory Way, Hull, HU4 7DY
United Kingdom

Hotel Spa

VIVA Urban Spa at Village Hotel Hull
Village Hotel Hull,
Henty Boot Way, Priory Way, Hull, HU4 7DY
United Kingdom

Opening hours

Mon 10:00 am - 6:00 pm
Tue - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm
Sun 9:00 am - 5:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

VIVA Urban Spa at Village Hotel Hull part of Village Urban Resorts

From historic buildings in the Old Town to exciting new shopping centres and attractions, Hull is a great place to spend a relaxed city break. And with easy access to the city centre, VILLAGE Hotel Hull gives you the opportunity to enjoy everything the town has to offer before returning to chic surroundings, a fully equipped fitness centre and delicious food at verve grill and the victory pub and kitchen.

Stroll around the beautiful collection of artwork at Ferens Art Gallery, come face to face with sharks at The Deep aquarium or simply enjoy a great night out – our hotel in Hull as everything you need to chill out after a busy day in the city.

Indulge your body and mind, our experienced and educated therapists will enrich and revitalise you with a range of spa treatments and packages. The VIVA Urban Spa offers pure escapism along with practical, therapeutic and rejuvenating treatments using CACI, Dermalogica, ESPA, Jessica & St Tropez products.

Treat yourself to one of our day packages especially designed for friends, couples or groups. Or alternatively indulge in one of our Overnight packages which include treatments, dinner and overnight accommodation.

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Services

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Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 5 reviews

5 stars 3
4 stars 0
3 stars 0
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body Exfoliation Treatments (2)
  • Hollywood Waxing (1)
  • Manicure (1)
  • Pedicure (1)
  • Spray Tanning and Sunless Tanning (1)
  • Therapeutic Massage (1)
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Verified review Visited April 2015
Posted 3 weeks ago
I had a Total Holistic Body Ritual and have awarded it 5 stars.

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Posted 1 month ago
I booked a treatment at this venue as I was staying overnight at the hotel. I had confirmation of my booking with me on my iPad which clearly showed that I had paid for it through Wahanda. I had also had previous correspondence with the spa confirming the appointment etc. I got to my appointment in good time and in spite of the showing the spa receptionist the confirmation she said she had to have it printed before I could have the treatment. I emailed it to the spa but as the wifi was not very good it took several attempts and a good 15 minutes was wasted. A manager had to sort the situation out and needless to say, I was feeling very annoyed and clearly the experience was ruined. I was baffled that the receptionist could not think outside the box and take the voucher after the treatment as it was only a matter of the hotel wifi kicking in so that the email could be sent to them. There was absolutely no regard for client experience. The person who was less than accommodating then turned out to be my therapist... All in all it ruined the 85 minute holistic body ritual .... Which was anything but! A very mechanical treatment as a result.

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Posted 7 months ago
I changed from my usual salon to viva urban spa@ the village because I had a £10 discount voucher & a gift card, wow had I known before what I know now I wouldn't have bothered even if it was free!

Nice enough therapist but I her technique was terrible, she never removed hair that was clearly visible to me (after I arrived home & checked myself) so how she missed it I have no idea. They use wax & strips and then she proceeded to tell me the strips they had were rubbish so they'd received a free batch which were rubbish as she keep having to redo the same area upto 4 times.

Massively disappointed with procedure - I would have thought with it being a large chain it would have at least been a professional set up providing a well done service rathe"r than style over substance, looks nice doesn't deliver results sorry =(

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Verified review Visited June 2014
Posted 10 months ago
Superb spray tan results, giving a lovely golden colour. Staff were so attentive. I will definitely book again as best spray tan ever had.

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Verified review Visited April 2014
Posted 1 year ago
Very nice place and great overall experience, staff friendly and helpful.
Food was good as well and good value for money.

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