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Venue rating

3.6

5 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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VIVA Urban Spa at Village Hotel Bournemouth
VIVA Urban Spa at Village Hotel Bournemouth
Village Hotel Bournemouth,
Wessex Fields, Deansleigh Road, Bournemouth, BH7 7DZ
United Kingdom

Hotel Spa

VIVA Urban Spa at Village Hotel Bournemouth
Village Hotel Bournemouth,
Wessex Fields, Deansleigh Road, Bournemouth, BH7 7DZ
United Kingdom

Opening hours

Mon 9:00 am - 6:00 pm
Tue - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm
Sun 9:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

VIVA Urban Spa at Village Hotel Bournemouth part of Village Urban Resorts

VILLAGE Bournemouth offers state-of-the-art leisure facilities on a truly impressive scale, open to both hotel guests and club members. Whatever your fitness level, Health & Fitness club at VILLAGE Bournemouth has the experience and range of facilities to help you achieve your goals. You will find here the perfect blend of exercise and relaxation.

Healthworks offers pure escapism along with practical, therapeutic, rejuvenating treatments. Everyone needs a little self indulgence from time to time, so make your appointment today and treat yourself to some serious pampering.

Health & Fitness club at VILLAGE Bournemouth is the perfect place to work out or chill out. Use our state-of-the-art fitness equipment to get yourself in shape or try out one of many group fitness classes such as Tai Chi, Ballroom Dancing and Zumba.

Have a go at the Dame Kelly Holmes Perfect Fit plan, to get you fit and healthy at a pace that suits you, giving you new ways to achieve your personal goals. Chill out with the kids in the pool or get hot and steamy in our Sauna and Steam Room.

Facilities include:

  • 25m heated indoor pool
  • 4,300 sq ft fitness studio fully-equipped with the latest cardio and resistance equipment
  • Poolside relaxation areas
  • HealthWorks - health and beauty studio offering a wide range of treatments for both men and women
  • Sauna, steam room and whirlpool spa
  • Aerobics studio and wellness room with a variety of different classes

Fully air conditioned

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Services

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Comments

Reviews (written by customers after their visit)

3.6

Chain rating

Based on 5 reviews

5 stars 2
4 stars 1
3 stars 1
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Facials (2)
  • Steam and Sauna Therapy (2)
  • Swimming (1)
  • Therapeutic Massage (2)
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Have you been here? Write a review
Verified review Visited July 2014
Posted 6 months ago
I bought this as a 50th birthday present for my mum to have some de-stressing time. I am very disappointed and frustrated about how she was treated on her supposed 'spa day'. The spa reception was actually closed? and the staff downstairs were completely clueless and had no idea what they were doing. They didn't even know they did spa days! Wasting so much time asking a series of people what to do, in the end my mum asked can I just go to the pool where is it, they just said 'yeah that's a good idea, the pool is over there'. She told me her treatments were ok so nothing to complain about there.
When going for lunch again they said 'the restaurant is that way' and they'd find out what's meant to happen. At lunch she was asked how she was paying and had to explain that it was a pre-paid spa day. After a rubbish morning my mum received food poisoning from her meal at lunch and spent the rest of the day ill and feeling rather disappointed! I chose this hotel due to it's good past reviews but cannot believe how my mum was treated and how the staff were so clueless. I have even written to the hotel via their website as they don't even have a phone contact number on there but haven't even received a reply!

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Verified review Visited June 2014
Posted 8 months ago
I went for a Made to Mesure Spa Day and have awarded it 5 stars.

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Verified review Visited May 2014
Posted 8 months ago
We had a good morning. The aquasize class we attended was brilliant. We were not told a lot about the facilities and so we had to find most things out ourselves. We were only given one towel so once we had been to our aquasize class it was already very wet. There were no facilities inside the spa to get refreshments so we had to get changed to go to Starbucks. We then had a treatment which was good. At this point we did not want to get changed again so called it a day and went for lunch in the pub , which was lovely. Maybe if we were given more information we would have stayed longer.

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Verified review Visited April 2014
Posted 10 months ago
I went for a Viva Spa Day for Two and have awarded it 4 stars.

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Verified review Visited March 2014
Posted 10 months ago
This is a very nice relaxing place to go for the day and has very good food in the evening

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