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Venue rating

3.5

6 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Vital Health and Wellbeing Club at Macdonald Crutherland House
Vital Health and Wellbeing Club at Macdonald Crutherland House
Strathaven Road,
East Kilbride, G75 0QZ,
United Kingdom

Hotel Spa

Vital Health and Wellbeing Club at Macdonald Crutherland House
Strathaven Road,
East Kilbride, G75 0QZ,
United Kingdom

Opening hours

Mon - Sun 9:30am - 6:00pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

Vital Health and Wellbeing Club at Macdonald Crutherland House part of Macdonald Hotel & Resorts

Vital Beauty at the Macdonald Crutherland House is the place for you to lose your stress and invest in yourself. Relax in one of our beauty treatment rooms, illuminated only by candlelight. Listen to natural sounds, while the finest of our products are applied by our professionally trained therapists. Surrender to your personal beauty therapist by reserving time and allow her to create a sequence of therapies and treatments to suit your specific and immediate needs.

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Services

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Comments

Reviews are written by our customers after their visit.

3.5

Chain rating

Based on 6 reviews

5 stars 1
4 stars 3
3 stars 2
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Facials (1)
  • Steam and Sauna Therapy (1)
  • Stone Massage Therapy (2)
  • Therapeutic Massage (2)
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Have you been here? Write a review
Visited March 2014
Posted 2 weeks ago
I went for a Afternoon Tea Spa Day and have awarded it 4 stars.

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Visited February 2014
Posted 1 month ago
I went for a Vital Pamper Spa Day and have awarded it 3 stars.

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Visited January 2014
Posted 3 months ago
My massage was great, the therapist tailored the treatment to my individual needs. the lunch was very nice, good selection of sandwiches and cakes. I would recommend it to friend and family, excellent value for money.

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Visited June 2012
Posted 1 year ago
I have already been telling friends about my experience, i didn't use the facilities a great deal due to not having enough time, but it was most definitely the best massage i've had in a while and so i will highly recommend it!

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Visited June 2012
Posted 1 year ago
Had a lovely day at Crutherland. The only disappointments were the steam room not functioning and a problem with the voucher deal. The deal I booked clearly stated that lunch was included however I was informed on the day that lunch wasn't included and had to pay an extra £30. When I got back home I double checked the confirmation email and I am still trying to get my money back after several phone calls. The staff are friendly and helpful but I would like my refund please!

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Posted 4 years ago
The Beauty Therapists were very helpful and attentive - in particular Gayle. We had the back massage followed by the facial which were amazing. The Facial included exfolitation and face masks and I could see a difference in the radiance of my skin immediately.

The treatment rooms were gorgeous. Spacious, nice decor and great ambience. I loved the lantern candles up the hallway to the relaxation room which we used and this was a lovely room also with 4 lungers and a chair and low light which we shared with other users who were also very satisfied with their day.

We used the Gym and did Aqua aerobics which was fun! We used the steam room also.

The only downside was the lunch!!! It was a very sparse chicken caeser salad! This simply was not filling enough even without the use of the Gym and Aqua aerobics that we had just done.

The service and choice over the lunch period was awful. You are set away from the restaurant and there are no menus lying about.

On arrival in the morning you are shown a very limited menu to pick your lunch and we chose a chicken caeser wrap. When we queried with the 2 men who delivered our food they just replied 'that's how it is' . (In their defence I don't think Waiting on tables was there actual job). There was no menu to allow you to choose side orders i.e. bread, chips etc. We were also never given the Wine Menu as promised in the morning and we even had to ask for our bottle of Water and we felt a nusiance to the men as they were unsure what they were doing. I really fancied a Diet Coke but this was more hassle than it was worth.

I asked a Beauty Therapist if we could have 2 bowls of soup (Leek and potato) as well as the lunch was not filling enough - we were charged £12!!!!!

Other Spa users asked the men for bread and were told 'oh I don't know' and 2 other ladies asked for Chips and were told 'no',

I would advise on you arrival when choosing your lunch for the day to see the bar menu for food and drinks to allow you to upgrade and have a choice if required.

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