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Venue rating

2.4

10 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Versage Health & Beauty
Versage Health & Beauty
Unit Bresidence Tower,
Woodbarry grove, London, N4 2LY
United Kingdom

Salon

Versage Health & Beauty
Unit Bresidence Tower,
Woodbarry grove, London, N4 2LY
United Kingdom

Opening hours

Mon - Sat 10:00 am - 6:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Versage Health & Beauty

Our business is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs.

As a result, a high percentage of our business is from repeat customers and referrals.

We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

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Services

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Comments

Reviews (written by customers after their visit)

2.4

Chain rating

Based on 10 reviews

5 stars 0
4 stars 2
3 stars 1
2 stars 2
1 star 5
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Aromatherapy Massage (1)
  • Facials (3)
  • Manicure (3)
  • Pedicure (2)
  • Swedish Massage (1)
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Have you been here? Write a review
Verified review Visited June 2015
Posted 1 month ago
Nicer therapist this time around, better manicure with improved colour availability. Still a basic offering but good value for money

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Verified review Visited June 2015
Posted 1 month ago
Much improved service with owner giving a good pedicure with a nice foot massage. Ambience is very basic but good value overall

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Posted 5 months ago
Worst place I've ever been in. The lady on reception was extremely rude upon arrival. The place was cramped, music cuts out, from the treatment room you can hear people in the reception talking, not relaxing at all, the towels looked dirty n were smelly, rubbish on the floor, the therapist kept burping, it's the worst place I've ever been in and I would not recommend this place to anyone!! Absolutely disgusting.

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Comments

5 months ago
Agree. Plus the bright lights made it seem like a dental surgery! Appaulling!

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Posted 5 months ago
The staff were very rude. They seemed to lack even the most basic social skills. I was made to feel unwelcome from the moment I walked in. There was no smile, no friendly word from any of the staff members. This continued during the massage. The atmosphere was really bad, certainly not relaxing at all. In addition, the place itself and its facilities are probably the worst I've ever encountered, and I've been to many different places to get a massage. E.g. there wasn't even a chair to leave my things on, and the floor was wet. It was very crammed, the lights were too bright and it was too cold. I would definitely not recommend this place to anyone.

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Posted 5 months ago
Worst customer service ever! Booked through a voucher site - but doesn't give them an excuse to treat people in such a vile manner. We were told we were late because they go by "their times" (which were wrong). At the end of the treatment I was basically asked to get out by the rude lady telling me to wait in the coffee shop next door while I waited for my partner to finish her treatment. The treatment would have been satisfactory, at best, had it not been for me being so pissed off at my treatment upon arrival (all I could think of throughout the whole treatment was how to leave a bad review). In addition to this, I was left in the freezing cold on 4 occasions so that she could answer the phone. The funny thing was that a couple arrived when I was leaving and she was treating them the same way! I would not go back there even if they offered me a free treatment. IT'S NOT ALL ABOUT THE TREATMENT ITSELF, ITS ALSO ABOUT MAKING THE WHOLE PROCESS RELAXING. WHICH VERSAGE HEALTH AND CRAPPY FAILED TO DO!

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Posted 6 months ago
I actually had a hot stone massage at this establishment through voucher from another site. I totally agree that the feel of relaxation and being pampered is totally lacking. I am not sure that the therapist was confident in the technique of the treatment. I was expecting music and perhaps candles, certainly not blinding bright lights. It is not somewhere I would return to or recommend to others. One tip to the owner perhaps she should think about getting user feedback it can sometimes be helpful to a new area of business that you are unfamiliar with.

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Comments

5 months ago
Totally agree! Owner was so rude.

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Verified review Visited December 2014
Posted 7 months ago
The treatment was very rushed so there was no cuticle work and not enough time to leave the nails to dry.

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Verified review Visited December 2014
Posted 7 months ago
Therapist was nice but in a hurry to get the job done which resulted in a lack of cuticle work.

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Verified review Visited January 2015
Posted 7 months ago
I had a Dermalogica Prescriptive Facial and have awarded it 3 stars.

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Verified review Visited January 2015
Posted 7 months ago
No music or atmosphere, phone ringing, interruptions, bright lights when getting a facial. Not a bit relaxing. Staff was friendly but set up was very poor. Worst I've seen with no privacy For facial and phone alls, distraction etc and no ambience

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