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Venue rating

4.4

60 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Ursula T Hair and Beauty Salon
Ursula T Hair and Beauty Salon
311 Brighton Road,
South Croydon, London, CR2 6EQ
United Kingdom

Salon

Ursula T Hair and Beauty Salon
311 Brighton Road,
South Croydon, London, CR2 6EQ
United Kingdom

Opening hours

Mon 11:00 am - 9:00 pm
Tue - Closed -
Wed - Fri 11:00 am - 9:00 pm
Sat 10:00 am - 6:00 pm
Sun 11:00 am - 4:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Ursula T Hair and Beauty Salon   Last minute
This venue offers discounts on last minute bookings.

Ursula T is a recently established enterprise specialising in hair and beauty services.

The salon itself benefits from 2 floors.

The first floor is dedicated to hair services, whilst the basement has the advantage of 2 spacious rooms which have been renovated and fitted with top quality products to supply a top standard service ranging from massage to beauty treatments.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 60 reviews

5 stars 33
4 stars 17
3 stars 10
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Facials (3)
  • Microdermabrasion (5)
  • Hair
  • Blow Dry (28)
  • Hair Colouring and Highlights Treatments (12)
  • Hair Conditioning and Scalp Treatments (14)
  • Haircuts and Hairdressing (27)
  • Hair removal
  • Hollywood Waxing (2)
  • Waxing (1)
  • Massage
  • Deep Tissue Massage (4)
  • Swedish Massage (3)
  • Therapeutic Massage (2)
  • Nails
  • Gel Nails (4)
  • Manicure (1)
  • Pedicure (2)
  • Two Week Manicure (2)
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Have you been here? Write a review
Verified review Visited April 2015
Posted 23 hours ago
I actually booked a Swedish massage for my boyfriend, he has back issues and I thought it would be a nice treat. He was really happy with the massage. It started off quite soft but as the lady found more knots she asked if he wanted something a bit deeper which was exactly what he needed. He was made to feel very comfortable and he's thinking of booking a sports massage more regularly after the good advice he received.

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Verified review Visited April 2015
Posted 2 weeks ago
I had a Hollywood Wax and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 3 weeks ago
Absolutly fantastic! Friendly staff and a very nice atmosphere.. Would defo go back to this place again! 10/10 from me

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Verified review Visited March 2015
Posted 3 weeks ago
All good, nice relaxing and clean room. Deep tissue massage was good-enough pressure which is important to me. Friendly masseuse.

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Verified review Visited March 2015
Posted 4 weeks ago
The ambience only fell short of 5 stars due to the horrid weather but the inner atmosphere of the shop was great: minimal, cosy and homey. The cut and blowdry were definitely spot on, the hairdresser (Bridget, I believe she let me call her) really listened to what you wanted and provided great conversation! 5/5

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Verified review Visited March 2015
Posted 4 weeks ago
For a thirty minute session it was a very thorough massage and worked through lots of knots in my upper back. Staff were friendly and polite and I felt entirely at ease. I would definitely recommend!

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Verified review Visited March 2015
Posted 1 month ago
Very friendly salon, went above and beyond to make me feel comfertable. The hair treatment, cut and blow dry were perfect (and I am very picky). Free parking, which is great. I will definitely be returning and telling all my friends about this place and I will be using their waxing facilities and Shellac too. Great experience!

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Verified review Visited March 2015
Posted 1 month ago
Nice and friendly experience. Chatty staff, quite busy place for a Sunday. Was very happy with my hair cut and colour. Was also given advice about the facials they provide and tempted to try it out.

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Verified review Visited March 2015
Posted 1 month ago
A lovely salon with very friendly staff...had a facial which used natural products which left my face glowing and revitalised..

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Verified review Visited March 2015
Posted 1 month ago
A very pleasant, friendly, efficient, great value one stop beauty and hair salon. My facial was so good and great value I rebooked for 3 weeks time and then decided to also had my hair done while I was there.

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Verified review Visited March 2015
Posted 1 month ago
Great visit, friendly staff booked for a deep tissue massage, feel very relaxed and un knotted. Will be back in four weeks

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Verified review Visited March 2015
Posted 1 month ago
Lovely friendly place. Feeling very relaxed. Recommend to visit. I had the deep tissue massage. Will book again in two weeks

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Verified review Visited March 2015
Posted 1 month ago
I booked a last minute appointment which they accommodated me for , they washed and blow dryer my hair lovely I had a trim my hair feels lovely recommend

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Verified review Visited January 2015
Posted 2 months ago
I had a Pedicure Treatments and have awarded it 5 stars.

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Verified review Visited January 2015
Posted 3 months ago
I’ll start with the pros:
- Very quiet salon
- Massage chair was a lovely touch (she turned on ‘relaxing’ music when washing my hair as well, which was really nice)
- She was very gentle with brushing my knotty hair
- She was very thorough in providing a nice blow out – with a round brush (a brave feat, given my long hair)

Now the unfortunate cons:
- I was charged much more than I was expecting. I booked a half head highlights with cut and finish for £60. I did opt for a treatment which was offered to me when I arrived, which I suspected was not included in the price (although this was not made clear). There was no note on the website that there would be an additional charge for long hair. Having said that, I would have been happy to pay a surcharge if I had been asked (I do understand long hair uses more dye than short hair) but only my roots were highlighted. This is absolutely fine by me as I am mostly blonde already, but I am not happy to have been charged more as the full length was not dyed, only a few inches at the top were! I also opted NOT to have a haircut, as I wanted to be courteous and save time – I know long hair takes a bit more time to style. I (wrongly) assumed this would be factored into the price, or perhaps the treatment would have been complementary as I gave up the haircut that was included in the £60. All in all, I ended up being charged £80 for half-head root highlighting, conditioning treatment, and a blow dry. Which is way too much – I would have gone to a reputable high street salon for that kind of money, had I known ahead of time.
- The colour itself is decent – the shade is nice and blends well with the rest of my hair. I’m not entirely happy with the technical aspect though . The highlights were put in quite chunky, despite my hair being naturally very dark. Before, no one ever guessed that blonde was not my natural colour because my previous hairdresser did such a seamless job putting the highlights in thinly and evenly – making it look like I had naturally blonde, multi-tonal hair. Now it looks like I am noticeably brunette trying to be blonde (which I am, but trying to hide that!). I should have been more clear in what I wanted instead of assuming she would match what I had done previously.
- Obviously, dying blonde for so many years will damage a person’s hair. My hair is in pretty good condition, despite this. She did chastise me for using a flat iron (which I use occasionally and sparingly to tame frizz, as my hair is naturally straight). She also did not offer to finish my style with a flat iron or curling iron after the blow out, which was unfortunate. It meant I left the salon with crazy fly-aways and frizz.

Despite the negatives, overall, I would still recommend the salon if you pre-pay and are very clear on what the fee covers and what you want.

I think what really put the sour taste in my mouth was the cost – I was not expecting to pay £80 for less than what I was promised for £60. That alone was my main complaint and basis for the review. I would have been happy with everything else if the price was as advertised. I am not an unreasonable person and would have overlooked the other small negatives if I had not, in my mind, overpaid for the service.

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Verified review Visited December 2014
Posted 3 months ago
The place was very welcoming and so was the hairdresser herself. I will definitely go there again to get my haircut since I absolutely fell in love with the outcome of my new haircut! Overall the experience was amazing and very relaxing and I will definitely recommend this place.

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Verified review Visited December 2014
Posted 3 months ago
Ursula T and Camilla are surprisingly blessed and most accommodating, warm, conscientious, humble, thoughtful, approachable, practical realists who delivered and a totally fantastic Ursula T and Micro-abrasion experience, I look forward to repeating, as a part of my personal maintenance.

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Comments

3 months ago
I shared a completly 5* review, how did it become a 4* review, pray tell?

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Verified review Visited November 2014
Posted 4 months ago
Lovely had massage plus hair style which made the photo shoot I had booked after just right. Overall great experience again.

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Verified review Visited November 2014
Posted 5 months ago
I have visited this saloon again after a month or so, and I was not disappointed. Ursula made me welcome and the microdermabrasion was just what the doctor ordered - pleasant environment (I especially loved that blanket I was given), and a very pleasant beauty therapist. She explained what she was doing, suggested what the next steps would be, and what is very important to me - did not try to keep the conversation going as she could feel I was a bit tired and wanted to have some quiet time for myself. I will definitely come back.

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Verified review Visited November 2014
Posted 5 months ago
I had a Choice of 1 hour Facial and have awarded it 3 stars.

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