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Venue rating

4.3

86 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Ursula T Hair and Beauty Salon
Ursula T Hair and Beauty Salon
311 Brighton Road,
South Croydon, London, CR2 6EQ
United Kingdom

Salon

Ursula T Hair and Beauty Salon
311 Brighton Road,
South Croydon, London, CR2 6EQ
United Kingdom

Opening hours

Mon 11:00 am - 7:00 pm
Tue 8:00 am - 7:00 pm
Wed 11:00 am - 6:45 pm
Thur - Fri 11:00 am - 9:00 pm
Sat 10:00 am - 6:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Ursula T Hair and Beauty Salon   Last minute
This venue offers discounts on last minute bookings.

Ursula T is a recently established enterprise specialising in hair and beauty services.

The salon itself benefits from 2 floors.

The first floor is dedicated to hair services, whilst the basement has the advantage of 2 spacious rooms which have been renovated and fitted with top quality products to supply a top standard service ranging from massage to beauty treatments.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 86 reviews

5 stars 44
4 stars 26
3 stars 13
2 stars 0
1 star 3
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • 24 Carat Gold Facial (1)
  • Facials (5)
  • Microdermabrasion (5)
  • Hair
  • Blow Dry (37)
  • Hair Colouring and Highlights Treatments (12)
  • Hair Conditioning and Scalp Treatments (14)
  • Hair Consulting (2)
  • Hair Styling and Updos (2)
  • Haircuts and Hairdressing (37)
  • Ombre (1)
  • Hair removal
  • Brazilian Waxing (1)
  • Hollywood Waxing (3)
  • Male Waxing (1)
  • Waxing (2)
  • Massage
  • Deep Tissue Massage (6)
  • Lomi Lomi Massage (1)
  • Lymphatic Drainage Massage (1)
  • Sports Massage (1)
  • Swedish Massage (3)
  • Therapeutic Massage (2)
  • Nails
  • Gel Nails (4)
  • Manicure (1)
  • Pedicure (2)
  • Two Week Manicure (3)
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Have you been here? Write a review
Verified review Visited August 2015
Posted 5 days ago
Totally different to the same facial I had here last time - no steaming, no machine and mainly just gentle massage....no result, a bit disappointed.

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Verified review Visited July 2015
Posted 1 week ago
Camilla did a very nice job! Had a very nice and relaxing facial! friendly staff and good ambience! Thank you

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Verified review Visited August 2015
Posted 2 weeks ago
I had a Blow Dry and have awarded it 5 stars.

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Verified review Visited August 2015
Posted 3 weeks ago
Very friendly atmosphere and very professional hairdresser. Would definitely use services again. Had loads of compliments from friends and family

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Verified review Visited July 2015
Posted 3 weeks ago
I have nothing but praise for this salon, Ursula and her team makes you feel very welcome and provide a great service. It has taken me a long time to find a hairdresser I'm truly happy with and trust until now. My hi-lights and colour were perfect and I have had many comments on how good they look. I now visit every two weeks for one of her amazing bouncy blow dry's. Highly recommended!!

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Verified review
Posted 3 weeks ago
Ursula T hair and beauty: I am extremely unhappy with the service I have received here and have never in all these years been given this sort of treatment or service. I went in for half-head highlight and cut. I had spoken to the hairdresser about the colour I wanted and I showed her a picture. She applied bleach to lighten my hair first and said she will keep checking to make sure it does not become too light. Instead she started dealing with other customers and cutting other customers hair etc. The bleach had become too light so a toner had to be applied. I was hesitant when I saw the colour but she reassured me that when dry it will be fine. She then curled it and I left the salon and it was dark. The next day in the daylight the colour looked very blond and too light. I rang the manager for assistance who said she cannot help unless i pay more money and then said she will call me back as she is busy. I got a call back from the lady who sits at the reception who started shouting and screaming down the phone to me and spoke over me I was extremely suprised at this. I then spoke to the manager and was in tears. For the behaviour i had experienced i was so upset. But the manager said I have to pay. The next day I straightened my hair and realised the cut was not straight either. I tried to complain to the manager about the service and asked for help but she argued with me that everyone was polite and that I need to pay money for my colour to be corrected. Extremely unhappy and am not going to go there again

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Verified review Visited August 2015
Posted 3 weeks ago
A very pleasant experience. Relaxing atmosphere and friendly and welcoming staff. Would definitely return and recommend to friends. Thank you!

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Verified review Visited August 2015
Posted 4 weeks ago
I think the beautician (who has 18years experience!) is absolutely not clear what is Brazilian waxing. I thought I was wrong but having Brazilian done for 8years and asking around I was right. I was very disappointed.
I had my legs done with wax left on and also had my underarm done which anyway had to go through with epilator at home. After all I wont go back for waxing there.
The staff was very friendly and the cleanliness was spot on.

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Verified review Visited July 2015
Posted 1 month ago
I had a Waterfalls of Gold Facial and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 1 month ago
I had a Hydrate hair treatment ,cut ,glamour blow dry and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 1 month ago
I had a Deep Tissue Massage and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 1 month ago
Was a pretty impressive facial - the effect was apparent: removed a lot of my dry skin, used to have visible flakes of them around my nose and lips! My skin does look a lot more radiant and feel so much smoother! Happy to recommend to my friends and will go back!

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Verified review Visited July 2015
Posted 1 month ago
Ursula is great. She took the time to make sure I got the look I wanted. Great value too. Recomended to friends and vamily

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Verified review Visited July 2015
Posted 1 month ago
I had a Male Waxing and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 2 months ago
Very relaxing, felt so much better after getting this as my back was extremely tense. Thank you to the salon for all they did.

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Verified review Visited June 2015
Posted 2 months ago
Highlights were very yellow in colour so had to wash it out with a purple shampoo as we're probably taken out too soon but good price for a half head

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Verified review Visited June 2015
Posted 2 months ago
It was a no fuss venue with friendly hairdresser. The haircut and blowdry were good. I will be definitely going there again.

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Verified review Visited May 2015
Posted 3 months ago
Thoughtfulness is shown in small details - massage chair and little head massage during shampooing were nice. Happy to go back.

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Verified review Visited May 2015
Posted 3 months ago
My appointment was canceled two hours before because a worker got ill. I really needed a manicure because the next morning I had to go on holiday. I will not book with them again. Not reliable.

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Verified review Visited May 2015
Posted 3 months ago
The salon was closed... I had to ring them to confirm to find out the appointment wasnt going to go ahead.

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Comments

3 months ago
Hello Mia!
We are terribly sorry you had a bad experience with us.

We made attempts to contact you on the phone number you provided to let you know we'd be shut on a bank holiday, and ended up leaving you a text message to let you know we wouldn't be able to carry out the service.

UrsulaT are very sorry for the inconvenience.

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