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Venue rating

4.3

47 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Ursula T Hair and Beauty Salon
Ursula T Hair and Beauty Salon
311 Brighton Road,
South Croydon, London, CR2 6EQ
United Kingdom

Salon

Ursula T Hair and Beauty Salon
311 Brighton Road,
South Croydon, London, CR2 6EQ
United Kingdom

Opening hours

Mon 11:00 am - 9:00 pm
Tue - Closed -
Wed - Fri 11:00 am - 9:00 pm
Sat 10:00 am - 6:00 pm
Sun 11:00 am - 4:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Ursula T Hair and Beauty Salon   Last minute
This venue offers discounts on last minute bookings.

Ursula T is a recently established enterprise specialising in hair and beauty services.

The salon itself benefits from 2 floors.

The first floor is dedicated to hair services, whilst the basement has the advantage of 2 spacious rooms which have been renovated and fitted with top quality products to supply a top standard service ranging from massage to beauty treatments.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 47 reviews

5 stars 24
4 stars 13
3 stars 10
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Facials (1)
  • Microdermabrasion (5)
  • Hair
  • Blow Dry (25)
  • Hair Colouring and Highlights Treatments (11)
  • Hair Conditioning and Scalp Treatments (14)
  • Haircuts and Hairdressing (25)
  • Massage
  • Deep Tissue Massage (1)
  • Swedish Massage (2)
  • Therapeutic Massage (1)
  • Nails
  • Gel Nails (4)
  • Manicure (1)
  • Pedicure (2)
  • Two Week Manicure (1)
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Have you been here? Write a review
Verified review Visited January 2015
Posted 1 month ago
I had a Pedicure Treatments and have awarded it 5 stars.

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Verified review Visited January 2015
Posted 1 month ago
I’ll start with the pros:
- Very quiet salon
- Massage chair was a lovely touch (she turned on ‘relaxing’ music when washing my hair as well, which was really nice)
- She was very gentle with brushing my knotty hair
- She was very thorough in providing a nice blow out – with a round brush (a brave feat, given my long hair)

Now the unfortunate cons:
- I was charged much more than I was expecting. I booked a half head highlights with cut and finish for £60. I did opt for a treatment which was offered to me when I arrived, which I suspected was not included in the price (although this was not made clear). There was no note on the website that there would be an additional charge for long hair. Having said that, I would have been happy to pay a surcharge if I had been asked (I do understand long hair uses more dye than short hair) but only my roots were highlighted. This is absolutely fine by me as I am mostly blonde already, but I am not happy to have been charged more as the full length was not dyed, only a few inches at the top were! I also opted NOT to have a haircut, as I wanted to be courteous and save time – I know long hair takes a bit more time to style. I (wrongly) assumed this would be factored into the price, or perhaps the treatment would have been complementary as I gave up the haircut that was included in the £60. All in all, I ended up being charged £80 for half-head root highlighting, conditioning treatment, and a blow dry. Which is way too much – I would have gone to a reputable high street salon for that kind of money, had I known ahead of time.
- The colour itself is decent – the shade is nice and blends well with the rest of my hair. I’m not entirely happy with the technical aspect though . The highlights were put in quite chunky, despite my hair being naturally very dark. Before, no one ever guessed that blonde was not my natural colour because my previous hairdresser did such a seamless job putting the highlights in thinly and evenly – making it look like I had naturally blonde, multi-tonal hair. Now it looks like I am noticeably brunette trying to be blonde (which I am, but trying to hide that!). I should have been more clear in what I wanted instead of assuming she would match what I had done previously.
- Obviously, dying blonde for so many years will damage a person’s hair. My hair is in pretty good condition, despite this. She did chastise me for using a flat iron (which I use occasionally and sparingly to tame frizz, as my hair is naturally straight). She also did not offer to finish my style with a flat iron or curling iron after the blow out, which was unfortunate. It meant I left the salon with crazy fly-aways and frizz.

Despite the negatives, overall, I would still recommend the salon if you pre-pay and are very clear on what the fee covers and what you want.

I think what really put the sour taste in my mouth was the cost – I was not expecting to pay £80 for less than what I was promised for £60. That alone was my main complaint and basis for the review. I would have been happy with everything else if the price was as advertised. I am not an unreasonable person and would have overlooked the other small negatives if I had not, in my mind, overpaid for the service.

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Verified review Visited December 2014
Posted 1 month ago
The place was very welcoming and so was the hairdresser herself. I will definitely go there again to get my haircut since I absolutely fell in love with the outcome of my new haircut! Overall the experience was amazing and very relaxing and I will definitely recommend this place.

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Verified review Visited December 2014
Posted 2 months ago
Ursula T and Camilla are surprisingly blessed and most accommodating, warm, conscientious, humble, thoughtful, approachable, practical realists who delivered and a totally fantastic Ursula T and Micro-abrasion experience, I look forward to repeating, as a part of my personal maintenance.

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Comments

2 months ago
I shared a completly 5* review, how did it become a 4* review, pray tell?

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Verified review Visited November 2014
Posted 2 months ago
Lovely had massage plus hair style which made the photo shoot I had booked after just right. Overall great experience again.

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Verified review Visited November 2014
Posted 3 months ago
I have visited this saloon again after a month or so, and I was not disappointed. Ursula made me welcome and the microdermabrasion was just what the doctor ordered - pleasant environment (I especially loved that blanket I was given), and a very pleasant beauty therapist. She explained what she was doing, suggested what the next steps would be, and what is very important to me - did not try to keep the conversation going as she could feel I was a bit tired and wanted to have some quiet time for myself. I will definitely come back.

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Verified review Visited November 2014
Posted 3 months ago
I had a Choice of 1 hour Facial and have awarded it 3 stars.

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Verified review Visited November 2014
Posted 3 months ago
I had a Hair Colouring and Highlights Treatments and have awarded it 4 stars.

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Verified review Visited October 2014
Posted 4 months ago
I had a Microdermabrasion and have awarded it 4 stars.

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Verified review Visited October 2014
Posted 4 months ago
I had a microdermabrasion and was fabulous. I really enjoyed the mask at the end and while waiting I also hot a hand massage. My therapist was was really knowledgeable and consulted me prior to the treatment. I highly recommend this place!!!

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Verified review Visited October 2014
Posted 4 months ago
Highly recommend this place, I had a microdermabrasion and was amazing. My therapist was camilla and she was really knowledgeable about every skin care and microdermabrasion. really good treatment value for money.

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Verified review Visited October 2014
Posted 4 months ago
Even though I was late for my appointment, Ursula made sure I was relaxed after first few minutes. The head massage was just perfect as well as the massage chair. Haircut and blow dry exactly how I wanted to have it done. Overall great experience and I will definitely be back.

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Verified review Visited October 2014
Posted 4 months ago
Very good massage, relaxing but hitting the right spots. The room was clean and some nice touches were added. Will definitely go back. Thank you!

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Verified review Visited September 2014
Posted 5 months ago
Loved the swedish massage, relaxing but with the right amount of pressure.
No herbal tea/ water offered afterwards but I'd rather have a "no frills" good massage.
Will definitely book again

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Verified review Visited August 2014
Posted 5 months ago
The salon was very quiet when I was there, which wasn't a problem for me, but some of the staff seemed to be at a loose end and were looking a little bored! My hair cut and colour were great and tremendous value... I've spent far more on far less! I did struggle a bit with Ursula's accent and her with mine (no one's fault, and not a massive issue), but I was delighted with both the cut and colour that she gave me, so much so that I'll definitely return.

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Posted 6 months ago
The salon was very quiet when I was there, which wasn't a problem for me, but some of the staff seemed to be at a loose end and were looking a little bored!

My hair cut and colour were great and tremendous value... I've spent far more on far less!
I did struggle a bit with Ursula's accent and her with mine (no one's fault, and not a massive issue), but I was delighted with both the cut and colour that she gave me, so much so that I'll definitely return.

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Verified review Visited July 2014
Posted 7 months ago
I have told the staff that I will be back and I will be back. It was fantastic and my haircut and highlights recieved so many compliments. I love it. The staff were so friendly and the salon was spotless!! Perfect!! It's been the first time that a hairdressers has done my hair to my liking and not theirs so thank you. I defo recommend this place to others!

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Verified review Visited July 2014
Posted 7 months ago
i would definitely recommend Ursula to my friends, she was welcoming and friendly and I left looking very trendy thanks to her persuading me to try a slightly different look! the massage chair for getting my hair washed was a real treat too.

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Verified review Visited July 2014
Posted 7 months ago
The only negative I have is that my appointment was booked for 11 and I had to wait 40 mins to be seen, the beautician then took another 15 mins to set up. I was booked for a pedicure and manicure which was very well done.

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Posted 7 months ago
Came with my daughter for some treatments. When we arrived, the atmosphere was very welcoming. Ursula is the owner and very friendly lady. Best colour I've had, semi pernament but very healthy for the hair. The leaflet wasn't lying!
I had a manicure and my daughter had gel. She's very picky but was very pleased with the colour. Salon has 2 floors! The massage in the basement looks so lovely, honestly top qality bed and treatment for low price! I'm middle aged but left feeling like a new woman. The prices are the best in the area, i have returned and recommended, and my friends have been pleased with their results too.

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