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Venue rating

4.7

143 reviews

  • Ambience
  • Cleanliness
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  • Value

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Urban Roots Hair & Retail
Urban Roots Hair & Retail
6 Lower Temple Street,
Birmingham, B2 4JD
United Kingdom

Hair Salon

Urban Roots Hair & Retail
6 Lower Temple Street,
Birmingham, B2 4JD
United Kingdom

Opening hours

Mon - Tue 10:00 am - 6:30 pm
Wed - Thur 10:00 am - 7:30 pm
Fri 10:00 am - 6:30 pm
Sat 9:00 am - 5:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Urban Roots Hair & Retail part of Redken Stockist   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Urban Roots Hair and Retail was first created in 2001 by brothers Wesley and Chad Willetts. The team of hair stylists offer timeless tradition with cutting edge. The salon offers world class customer service meeting the needs of all of our customers. We offer a professional edge while offering a friendly and comfortable environment with a unique experience that captivates and inspires our clients visit after visit. Our city centre salon makes us an ideal location for your busy days, whether its a lunch break or pampering day we are here to the shape the future of your hair. Renowned for our fun and friendly atmosphere, we offer competitive pricing in the city that make us the ideal salon for your visit time after time.

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Services

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Comments

Reviews (written by customers after their visit)

4.7

Chain rating

Based on 143 reviews

5 stars 95
4 stars 44
3 stars 2
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Blow Dry (23)
  • Hair Colouring and Highlights Treatments (24)
  • Haircuts and Hairdressing (130)
  • Straighteners (6)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 13 hours ago
Had the half head highlights, cut and blow dry done. Lovely experience at the Salon. Staff were fantastic and very accommodating! Thank you! Will deffo be going back there again.

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Verified review Visited July 2015
Posted 17 hours ago
Just needed a trim, great value for money. The cut is ok, but not the best. All felt a bit rushed. I had to ask for one side to be straightened out as the ends were wonky.

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Verified review Visited July 2015
Posted 18 hours ago
I had a Ladies Wash, Cut & Blow-Dry and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 1 day ago
i went for a hair cut recently and rating it at 4.5 *
Amy the hairdresser was such an adorable,talented lady. she knew instantly what i want for my hair.
was served with a cup of tea, similar service to only in top notch saloons back in Asia.
my 0.5* was taken away for they do not have a cloakroom/hanger to place my light summer jacket. had to place it on top of my bag on the floor.

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Verified review Visited July 2015
Posted 1 week ago
First time customer and must say very impressed withe the whole experience. Made to feel very welcome, was offered a drink straight away and no hanging about! Extremely impressed with Amy, she actually listened to what I wanted and explained in detail how she was going to cut and style my hair, very professional in my opinion, five stars Amy!

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Verified review Visited July 2015
Posted 1 week ago
Friendly staff and great service, this was an appointment I booked the day before and was surprised to get seen so quickly.

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Verified review Visited July 2015
Posted 2 weeks ago
I had a Ladies Wash, Cut & Blow-Dry and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 2 weeks ago
I had a Ladies Wash, Cut & Blow-Dry and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 2 weeks ago
I had a Ladies Wash, Cut & Blow-Dry and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 3 weeks ago
I had a Ladies Wash, Cut & Blow-Dry and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 3 weeks ago
I had a Men's Haircut & Finish, Ladies Wash, Cut & Blow-Dry and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 3 weeks ago
Brilliant service, wasn't rushed at all, was offered a drink and cut my hair brilliantly. Topped off with a brilliant blowdry! Would recommend and will be returning.

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Verified review Visited July 2015
Posted 4 weeks ago
I had a Permanent Roots or T-Section High Lights, Cut & Blow dry and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 month ago
I had a Ladies Wash, Cut & Blow-Dry and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 month ago
The staff are super friendly and welcoming but unfortunately the haircut wasn't really up to scratch. I felt it was very rushed and one side of my hair is slightly longer than the other side and there's a few strands that have been missed.

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Comments

1 month ago
Hi There,

I am really sorry to hear of your experience in the salon as we thrive ourselves on delivering great customer service. If you would like to contact me personally at the salon on 0121 643 4747 and give us the opportunity to resolve this situation. I hope to hear from you soon.

Kind Regards

Wesley

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Verified review Visited June 2015
Posted 1 month ago
I had a Ladies Wash, Cut & Blow-Dry and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 month ago
I was delighted with my experience. My stylist Amy was very helpful in offering guidance and followed my wishes perfectly. Value for money it was excellent as i have a lot of hair and at no stage did I feel I was being rushed and or compromised because if it. Amy was very attentive and spent a long time achieving the desired results. I will definitely be returning to the salon again.

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Verified review Visited June 2015
Posted 1 month ago
Very happy with my haircut!! Amy was very friendly and did exactly what I wanted.Earned loads of compliments will definitely be returning soon!

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Verified review Visited June 2015
Posted 1 month ago
I had a Ladies Wash, Cut & Blow-Dry and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 month ago
The staff were really friendly. Really love my new hair. My hair dresser, Ayesha perfectly cut my hair according to the picture that I showed her.Very satisfied with the service

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