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Venue rating

4.3

17 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Urban Rooms at Urban Escape
The Urban Rooms at Urban Escape
Crowne Plaza Nottingham,
Wollaton Street, Nottingham, NG1 5RH
United Kingdom

Hotel Spa

The Urban Rooms at Urban Escape
Crowne Plaza Nottingham,
Wollaton Street, Nottingham, NG1 5RH
United Kingdom

Opening hours

Mon 10:00 am - 6:00 pm
Tue - Thur 10:00 am - 8:00 pm
Fri - Sat 9:00 am - 6:00 pm
Sun 10:00 am - 4:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Urban Rooms at Urban Escape

Feel welcome at The Urban Rooms Nottingham city centre spa. Located in the 4* Crowne Plaza Hotel, our urban hideaway offers a truly beautifying service and spa experience with free car parking for all clients.

We are delighted to offer a wide range of services, all of which are expertly provided by our specially trained beauty spa therapists. We are passionate in ensuring that your journey with us exceeds your expectations. Relax and unwind in our modern and contemporary beauty rooms, with our extensive choice of spa treatments that will relax, rebalance and invigorate your mind, body and soul.

We also offer an extensive range of beautifying maintenance treatments to fulfill all your beauty needs. Our packages can also include full use of the spa leisure facilities including indoor pool, steam, relaxation room,Gymnasim and Jacuzzi for those looking to truly get away from it all and leave the hectic world outside.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 17 reviews

5 stars 10
4 stars 6
3 stars 0
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Spray Tanning and Sunless Tanning (1)
  • Face
  • Facials (9)
  • Massage
  • Aromatherapy Massage (2)
  • Deep Tissue Massage (1)
  • Stone Massage Therapy (1)
  • Therapeutic Massage (5)
  • Nails
  • Gel Nails (3)
  • Pedicure (1)
  • Two Week Manicure (1)
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Have you been here? Write a review
Verified review Visited May 2015
Posted 1 month ago
Really nice as soon as you walk through the door, very welcoming staff. Nice relaxation area. Lovely facial. Would definitely recommend

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Verified review Visited March 2015
Posted 3 months ago
Amazing treatment, felt very relaxed and the venue was amazing. The lady was very professional and gave me great advice to improve my wellbeing.

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Verified review Visited March 2015
Posted 3 months ago
I had a facial from this spa, and I absolutely loved it. The venue was nice and clean, and it also has parking on site which takes a while to find a space, but at least its free parking! The staff were very polite and helpful, although I was stuck in traffic and was late to my appointment, the lady still gave me the best treatment. I will be using this spa regularly as I am very pleased with the service they provide.

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Verified review Visited February 2015
Posted 4 months ago
The atmosphere in the UrbanRooms is very nice and the waiting room was relaxing and well equipped with water, magazines, etc. The treatment room did not seem purpose-built for nails (they also use the same room for spray tanning), but to me that didn't make much of a difference to the experience. I did feel bad that the woman doing my nails had to have my feet resting on her legs to do the toes! Overall very good experience and happy with the result, I can see myself going back again.

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Verified review Visited February 2015
Posted 4 months ago
The facial was very soothing and relaxing, and my skin definitely felt more moisturized afterward. I would have liked to have some extractions done, but will ask for that next time.

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Verified review Visited January 2015
Posted 6 months ago
I had never been inside this city centre hotel, but as soon as we walked it was very clean, pleasant and staff were polite and friendly. Upstairs in the spa area the girls showed us round and left us to it. The gym is small but it wasn't busy at 11am. Our lunch was lovely and as we kept our swimming costumes and robes on to eat we sat outside the cafe on a kind of veranda- it felt like we weren't in the city centre at all.
Our treatments followed and were pleasant and relaxing. A great enjoyable day that we want to do again.

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Verified review Visited January 2015
Posted 6 months ago
The treatment room is outside a swimming pool waiting room. Through the whole treatment people are talking. No back ground music to diffuse it!

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Verified review Visited December 2014
Posted 6 months ago
Lovely rooms, lovely facial and therapist was lovely too, would have liked to feel that the onus wasn't on selling products though.

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Verified review Visited November 2014
Posted 7 months ago
I had a ESPA Hydration facial and have awarded it 5 stars.

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Verified review Visited October 2014
Posted 9 months ago
was lovely massage, apart from the fact that wahanda advertised it as a 45minute massage, when it was only 30 minutes..another 15 mins would have been bliss.

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Verified review Visited August 2014
Posted 10 months ago
Ive been here a few times. Nice venue for the price. Relaxing back massage. Generally get the same masseuse each time. Pool is small but sufficient.

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Posted 1 year ago
For anyone looking for a city centre spa experience I couldn't fault it. The facilities are all brand new with a contemporary finish and the quality of the massage I head was excellent, as was the service given by the staff I encountered. You even get free car parking for a few hours whilst you're there...bonus!!

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Posted 1 year ago
Stayed at The Crowne Plaza Hotel in Nottingham and discovered this wonderful retreat called The Urban Rooms. If you're in Nottingham, you must take a visit, I had the deep tissue treatment and it was amazing.

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Posted 1 year ago
I had gel nails and spray tan. Beautician was lovely. Quality of treatments was excellent and also the after care advice was great too. Thanks Urban Rooms, will definitely recommend and will of course come back again x

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Posted 1 year ago
Had an absolutely fantastic afternoon at The Urban Rooms. My daughter treated me to 3 treatments and I also enjoyed full use of the spa facilities. Lovely staff couldn't do enough for me. Treatments were great and I would highly recommend a visit there to anyone. I will definitely go back.

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Posted 1 year ago
I had an amazing massage today by lovely therapist called jade, she was was pleasant professional and listened to needs (my back feels brand new!) The atmosphere in the spa was calm and enjoyable. Would definitely come back and highly recommend a visit!

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Verified review Visited January 2012
Posted 3 years ago
The staff were really lovely, the food and atmosphere was great. The robes were clean and the pool was easily accessible. I would efinetly recommend this to family and friends

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