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Venue rating

4.4

204 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Spa Urban Oasis at Debenhams Manchester City Centre
Spa Urban Oasis at Debenhams Manchester City Centre
Debenhams City Centre,
Mezzanine Floor, 123 Market Street, Manchester, M60 1TA
United Kingdom

Day Spa

Spa Urban Oasis at Debenhams Manchester City Centre
Debenhams City Centre,
Mezzanine Floor, 123 Market Street, Manchester, M60 1TA
United Kingdom

Opening hours

Mon - Fri 9:30 am - 6:00 pm
Sat 9:00 am - 5:00 pm
Sun 11:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Spa Urban Oasis at Debenhams Manchester City Centre

Spa Urban Oasis in Debenhams, Manchester City Centre, has an atmosphere that is warm, welcoming, relaxing and luxurious. The therapists and stylists are extremely experienced and pride themselves on giving the best treatments in the city. We specialise in party bookings and offer five star service and value for money.

There are six private treatment including our Rose Room (for two), Champagne nail bar, L'Oreal hair salon, pedicure suite, tanning room, Oasis relaxation lounge, The View Balcony where we serve afternoon teas and relaxing reception area. We cater easily for groups of friends wanting to 'Spa-rty' together, and also have the View Bar overlooking the ground floor, where you can enjoy afternoon tea or a bottle of bubbly after your indulgent treatments.

Our friendly and professional staff are on hand seven days a week to welcome you. We take the stress out of everyday living and vouchers are the perfect thoughtful gift to spoil those that need it most. The very best in wellbeing, hair and beauty awaits you.

The spa is situated on the mezzanine floor in Debenhams and can be reached by turning right after entering through the store doors opposite Starbucks, close to Piccadilly Gardens and Tibb St. Our treatments are very popular so booking is advance is recommended.

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Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 204 reviews

5 stars 105
4 stars 74
3 stars 18
2 stars 3
1 star 4
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Treatments (1)
  • Heat Treatments (2)
  • Spray Tanning and Sunless Tanning (4)
  • Counselling & Holistic
  • Reiki (2)
  • Face
  • Beauty Treatments (1)
  • Eyebrow and Eyelash Treatments (7)
  • Eyelash Extensions (2)
  • Facials (16)
  • HD Brows (13)
  • Men's Facial (1)
  • Hair
  • Blow Dry (20)
  • Hair Colouring and Highlights Treatments (21)
  • Hair Conditioning and Scalp Treatments (13)
  • Hair Consulting (14)
  • Haircuts and Hairdressing (77)
  • Straighteners (8)
  • Hair removal
  • Male Waxing (1)
  • Waxing (20)
  • Massage
  • Aromatherapy Massage (10)
  • Deep Tissue Massage (9)
  • Foot Massage (10)
  • Hand Massage (4)
  • Indian Head Massage (4)
  • Reflexology (4)
  • Stone Massage Therapy (12)
  • Swedish Massage (4)
  • Therapeutic Massage (9)
  • Nails
  • Callus Peel (1)
  • Gel Nails (2)
  • Manicure (9)
  • Minx Nails (1)
  • Pedicure (9)
  • Two Week Manicure (1)
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Have you been here? Write a review
Verified review Visited May 2015
Posted 1 day ago
Kiran my therapist was so helpful and really friendly. She listened to what i wanted and executed my eyebrows perfectly. Can't wait to go back!

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Verified review Visited May 2015
Posted 1 day ago
Had had brows here and they were great. Lauryn was brilliant - lovely and did a great job! Really happy with the results! Thank you

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Verified review Visited May 2015
Posted 2 days ago
I had a Hi Brow Hi Impact HD Brow Effect and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 6 days ago
I went for a Girls Day Out and Afternoon Tea for Two and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 2 weeks ago
Really nice staff, even on a busy Saturday afternoon, couldn't do enough for you �� nice choice of shellac colours for the pedicure

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Comments

1 week ago
Thank you for taking the time to leave a review.
I am very pleased you enjoyed your pedicure with us.
We hope to see you again at the spa
Kind regards,
Rebecca - Spa Manager

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Verified review Visited May 2015
Posted 2 weeks ago
Really calming environment. Through no fault of theirs I had to wait half an hour. Treatment was pretty good but feel like a few more tweeks could have been made to my brows as had to do some minor alterations at home!

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Comments

1 week ago
Hello Olivia,
Thank you for your comments. I do hope to see you again at the spa and the therapists will always be glad to make any other alterations you feel are necessary. Brows are a major feature, we understand how important it is to get right.
Kind regards,
Rebecca -
Spa Manager

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Verified review Visited April 2015
Posted 2 weeks ago
Sophie was absolutely great - I was short on time and she did a sterling job with the blowdry. Could not fault the service at all. Really pleased with the whole experience - £20 for city centre blow dry cannot complain at atll!

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1 week ago
Hello Claudene
Thank you for your lovely review. Sophie will be delighted with your comments.
We look forward to seeing you again
Kind regards
Rebecca
Spa Manager

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Verified review Visited April 2015
Posted 2 weeks ago
The staff were friendly, I enjoyed the experience - it was a gift from my son, who now has good ideas for presents for his sister and mum. I enjoyed the massage and the facial mostly. The manicure was good, but the nail varnishing could have looked better.

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Verified review Visited April 2015
Posted 3 weeks ago
Another great wax from the girls at Spa Urban Oasis, I saw Mollie this time who was really thorough and made me feel totally at ease. Would always recommend xxx

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Comments

1 week ago
Hello Maria

Thank you very much for your review and your repeat custom!
I shall pass your comments on to Mollie
We look forward to your next visit
Kind regards
Rebecca
Spa Manager

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Verified review Visited April 2015
Posted 3 weeks ago
I had a Drifting Away: Mini Retreat for Women and Men and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 3 weeks ago
I had a dry cut and it was as expected and I was pleased. Good cut and lovely central location.

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Comments

1 week ago
Hello Victoria
Thank you for your comments. I am glad you are pleased with your haircut.
We do hope to see you again at the spa.
Kind regards
Rebecca
Spa Manager

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Verified review Visited March 2015
Posted 4 weeks ago
Great ambience with friendly staff. Relaxing atmosphere and good value for money. Wide range of treatments available. Good customer service.

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Comments

1 week ago
Thank you for your lovely comments
We look forward to your next visit at the spa

Kind regards
Rebecca
Spa Manager

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Verified review Visited April 2015
Posted 1 month ago
The venue is clean and tidy. The staff are really friendly and always professional. The waxing was reasonably priced, would definitely have again!

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Comments

1 week ago
Thank you very much for your review!
It is always lovely to read about clients enjoying their visits
Kind regards
Rebecca
Spa Manager

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Verified review Visited April 2015
Posted 1 month ago
I had a Hi Brow Hi Impact HD Brow Effect and have awarded it 5 stars.

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Verified review Visited April 2015
Posted 1 month ago
The first time I went to Urban Oasis, I got a pedicure which made me want to return but unfortunately I doubt my second visit will make me return. I had watched and read about the callus peel which made me want to get it done but it did not meet my expectations. It was £50 as I decided to get a pedicure with it too and it was meant to be a one hour treatment but the employee I had finished within 35 minutes. She did not scrub the hard skin off as you are meant to do and my feet after the treatment were the same as before the treatment. The employee I had was quite hostile and may have had a bad day but I didn't expect her to end my day bad. Last time I went I had Thea who was very friendly and made me want to return and I left satisfied but this time I am quite dissapointed. They also need to update their available times as they rescheduled when I booked online and I wasn't given the option to cancel as I had already paid so I ended up changing my own day around.

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Comments

1 week ago
Hello Amna

Thank you for taking the time to review your visit.
I am surprised and disappointed to hear that you did not enjoy your treatment. I shall contact you directly as we strive on 100% customer satisfaction
Kind regards
Rebecca
Spa Manager
I

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Verified review Visited April 2015
Posted 1 month ago
I had a Dry Cut and have awarded it 5 stars.

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Verified review Visited March 2015
Posted 1 month ago
I always see the same stylist, Anthony, and every time I have a haircut, I always get a compliment on how good my haircut is.

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Comments

3 weeks ago
Hello Christine
Thank you for your lovely comments.
I am glad you enjoy the service Antony provides for you.
We look forward to your next visit
Kind regards,
Rebecca, Spa Manager

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Verified review Visited April 2015
Posted 1 month ago
Beauty technician was lovely and helped to make the waxing as painless as possible. The only reason I did not rate this 5 stars was because after the wax, she did not fully check the area over to look at stray hairs.

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3 weeks ago
Hello and thank you for your comments.
I appreciate your feedback and have passed it on to all the therapists.
We do hope to see you again at Spa Urban Oasis
Kind regards
Rebecca
Spa Manager

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Verified review Visited April 2015
Posted 1 month ago
Excellent! Great contact prior to day of treatment. Friendly service throughout. Massage was fantastic, deep tissue isn't the most enjoyable massage but worked wonders! Will definitely be returning :-)

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1 month ago
Thank you Annabel for your lovely review.
I shall pass your comments on to your therapist!
We look forward to your next visit

Kind regards
Rebecca
Spa Manager

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Verified review Visited March 2015
Posted 1 month ago
i really enjoyed my back and shoulder massage, i just would like in future for the staff to pint all clients in relaxation room because i was told to relax in reception till another client told me they have seperate relaxation room,

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1 month ago
Hello and thank you for your feedback.
I am glad you enjoyed your massage and apologise that you were not offered to use the lounge. We do try to offer it to all clients unless it is being occupied by a party.

We do hope to see you again

Kind regards
Rebecca
Spa Manager

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