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Venue rating

4.4

246 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Spa Urban Oasis at Debenhams Manchester City Centre
Spa Urban Oasis at Debenhams Manchester City Centre
Debenhams City Centre,
Mezzanine Floor, 123 Market Street, Manchester, M60 1TA
United Kingdom

Day Spa

Spa Urban Oasis at Debenhams Manchester City Centre
Debenhams City Centre,
Mezzanine Floor, 123 Market Street, Manchester, M60 1TA
United Kingdom

Opening hours

Mon - Tue 10:00 am - 7:00 pm
Wed - Fri 9:30 am - 7:00 pm
Sat 9:30 am - 5:30 pm
Sun 11:00 am - 5:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa Urban Oasis at Debenhams Manchester City Centre

Spa Urban Oasis in Debenhams, Manchester City Centre, has an atmosphere that is warm, welcoming, relaxing and luxurious. The therapists and stylists are extremely experienced and pride themselves on giving the best treatments in the city. We specialise in party bookings and offer five star service and value for money.

There are six private treatment including our Rose Room (for two), Champagne nail bar, L'Oreal hair salon, pedicure suite, tanning room, Oasis relaxation lounge, The View Balcony where we serve afternoon teas and relaxing reception area. We cater easily for groups of friends wanting to 'Spa-rty' together, and also have the View Bar overlooking the ground floor, where you can enjoy afternoon tea or a bottle of bubbly after your indulgent treatments.

Our friendly and professional staff are on hand seven days a week to welcome you. We take the stress out of everyday living and vouchers are the perfect thoughtful gift to spoil those that need it most. The very best in wellbeing, hair and beauty awaits you.

The spa is situated on the mezzanine floor in Debenhams and can be reached by turning right after entering through the store doors opposite Starbucks, close to Piccadilly Gardens and Tibb St. Our treatments are very popular so booking is advance is recommended.

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 246 reviews

5 stars 128
4 stars 83
3 stars 26
2 stars 4
1 star 5
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Treatments (2)
  • Heat Treatments (3)
  • Spray Tanning and Sunless Tanning (8)
  • Counselling & Holistic
  • Reiki (3)
  • Face
  • Beauty Treatments (1)
  • Eyebrow and Eyelash Treatments (10)
  • Eyelash Extensions (5)
  • Facials (17)
  • HD Brows (17)
  • Men's Facial (1)
  • Hair
  • Blow Dry (21)
  • Hair Colouring and Highlights Treatments (22)
  • Hair Conditioning and Scalp Treatments (13)
  • Hair Consulting (14)
  • Haircuts and Hairdressing (82)
  • Straighteners (8)
  • Hair removal
  • Male Waxing (1)
  • Waxing (25)
  • Massage
  • Aromatherapy Massage (10)
  • Deep Tissue Massage (9)
  • Foot Massage (12)
  • Hand Massage (5)
  • Indian Head Massage (5)
  • Reflexology (6)
  • Stone Massage Therapy (14)
  • Swedish Massage (5)
  • Therapeutic Massage (11)
  • Nails
  • Callus Peel (1)
  • Gel Nails (3)
  • Manicure (9)
  • Minx Nails (1)
  • Pedicure (13)
  • Two Week Manicure (1)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 15 hours ago
I had a Total Touch - Indulgence Experience For Her or Him and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 18 hours ago
Really pleased with my treatment, staff friendly, talked me through what she was doing and gave me lots of tips on maintaining and also colour to go for. Would definitely get it done again and recommend!

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Verified review Visited July 2015
Posted 3 days ago
From the moment I walked in the staff were accommodating and friendly. I was taken care of perfectly.
I highly recommend this spa.

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Verified review Visited July 2015
Posted 4 days ago
I had a Luxury Spa Pedicure and have awarded it 3 stars.

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Verified review Visited July 2015
Posted 4 days ago
Lorainne was lovely and for the first time in a long time someone listened too what I wanted and my hair looks brill!!

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Verified review Visited July 2015
Posted 5 days ago
I had a Eyebrow and Eyelash Treatments and have awarded it 3 stars.

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Verified review Visited July 2015
Posted 5 days ago
I had a Rapid Spray Tan with Vita Liberata's Ready in 90 Minutes and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 6 days ago
Rebecca was gentle and sweet, and put me at ease, as this was my first waxing experience. Job well done.

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Verified review Visited June 2015
Posted 1 week ago
It was very convenient and the service was very good. I would definitely recommend it again, specially for those who work throughout the week.

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Verified review Visited July 2015
Posted 2 weeks ago
Another excellent treatment at Urban Oasis. Hollywood wax by Emma. Very professional, clean surroundings, comes thoroughly recommended. I've referred a few friends too!

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Comments

1 week ago
Hello Maria
Thank you for your kind comments, praise & referrals!
We look forward to your next visit at the spa
Kind regards, Rebecca, Spa Manager

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Verified review Visited June 2015
Posted 2 weeks ago
I had the hd eyebrows and a manicure treatments. The staff were really nice and chatty. I'm really happy with my treatments and will definitely be back again. The venue is very relaxing and quiet. I have rated five stars.

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Verified review Visited July 2015
Posted 2 weeks ago
I had a The Reflex - Reflexology Session and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 2 weeks ago
My partner booked this for us as a treat during our recent move and it really was the relaxing escape that we needed. Megan can not be praised highly enough for her brilliant treatment and I found the salon and lounge to be extremely well managed

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Comments

1 week ago
Hello and thank you for your reviews. I am really pleased that you both enjoyed your reflexology treatments, I am sorry that we could only fit you in back to back but Martha- I believe your therapist was- is worth the wait for her treatments!
We look forward to seeing you again at the spa
Kind regards, Rebecca, Spa Manager

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1 week ago
Sorry yes it was Martha. It's been a tough time with moving!

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Verified review Visited July 2015
Posted 2 weeks ago
Brilliant salon, well managed and extremely professional. The reflexology treatment with Megan was absolutely amazing and to top it off with afternoon tea made the experience so relaxing

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1 week ago
Sorry this was with Martha not Megan

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Verified review Visited July 2015
Posted 2 weeks ago
I had a Indulgence Spa Package and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 3 weeks ago
As someone who doesnt get a lot of free time, this dry cut was great! Friendly service, really quick but didnt feel rushed and looks great, exactly what i needed!

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1 week ago
Hello Bev I am pleased you enjoyed your time at the spa and that you liked your haircut.
We do hope to see you again for further treatments

Kind regards Rebecca, Spa Manager

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Verified review Visited July 2015
Posted 3 weeks ago
I had a Half Head Foils + Cut & Blow Dry and have awarded it 5 stars.

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Verified review Visited July 2015
Posted 3 weeks ago
Firstly my appointment was changed from the original booking and it was only when I cancelled it that I got the appointment that I wanted.
I had booked the hair appointment with a glass of bubbly. However this was not offered at any time.

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1 week ago
Hello,
Your appointment was booked for the time you had requested which you should have received a confirmation email stating so. It was then, by our mistake, overlooked and someone else dealt with your enquiry and when checking for the time you wanted, saw that it was taken. I myself then read your response to cancel, investigated, noticed the error then apologised & explained to you that you actually had the appointment time you originally had selected.
I apologise that you were not offered a glass of bubbly during your appointment, this is not acceptable and I have spoken with the stylist in question. If you had have mentioned it to the stylist or reception on the day I can assure you that would have been corrected straight away.
Kind regards, Rebecca, Spa Manager

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Verified review Visited June 2015
Posted 3 weeks ago
When I washed off the tan the next morning, the only parts of my body that seemed really brown were my hands and feet - not a great look! The tan looked really scaly after only a couple of days, despite moisturising, and faded unevenly which I hadn't expected, after being sold on the fact this this brand did not do that. For £20 may as well have St. Tropez.

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1 week ago
Hello
This is very strange to read as Vita Liberata tanning should not appear scaly and it definitely should have taken everywhere not just on your hands and feet. We do encourage our clients to get in touch with us directly if not entirely satisfied so we can view the results ourselves and then act accordingly.
It really is an excellent brand of tan and I would recommend you try again and mention this experience beforehand so we can advise you how best to prepare your skin.
Kind regards, Rebecca, Spa Manager

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Verified review Visited June 2015
Posted 3 weeks ago
Unfortunately the day after having the lashes done I had to go back to the salon, as one of my eyes was being irritated by one particular cluster of lashes. The staff although polite, made me feel as though it was all in my head and that I hadn't given the lashes chance to settle. The next morning I woke up with one swollen, red and sore to touch eye, but was heading off on holiday and therefore had to pay someone else to remove the lashes. They confirmed that one of the lashes was not glued right at the bottom and was therefore scratching the edge of my eyelid. It was an expensive and uncomfortable start to my holiday!

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