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Venue rating

3.0

1 reviews

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TONI & GUY Banbury
TONI & GUY Banbury
28 Bridge Street,
Banbury, Oxfordshire, OX16 5PN
United Kingdom

Hair Salon

TONI & GUY Banbury
28 Bridge Street,
Banbury, Oxfordshire, OX16 5PN
United Kingdom

Opening hours

Mon - Wed 9:00am - 6:00pm
Thur 9:00am - 7:30pm
Fri - Sat 9:00am - 6:00pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Wahanda gift vouchers are redeemable at over 2,500 locations. You must use it to pay as you would with cash.

TONI & GUY Banbury part of Toni & Guy

TONI&GUY Banbury opened in 2001. As a salon we pride ourselves on delivering the highest standards of customer service to each and every client.
Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.
Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.
Members of our Colour team hold the prestigious L’Oreal Colour Degree and the prestigious Wella Master Colour Expert accolade- their knowledge and expertise are on hand to advise you on the latest colours and techniques.
We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry. Our wide range of haircare products include label.m, GHD, Moroccan Oil, Nioxin and Tangle Teezer to keep your hair salon perfect until your next visit.
Clients are welcome to seek the advice of our Strength in Style consultants in association with Macmillan Cancer Support.
For more information on our services please speak to our friendly reception team who will be happy to help.

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Comments

Reviews are written by our customers after their visit.

3.0

Chain rating

Based on 1 reviews

5 stars 0
4 stars 0
3 stars 1
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Blow Dry (1)
  • Haircuts and Hairdressing (1)
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Have you been here? Write a review
Posted 1 year ago
I felt compelled to write a review after today's visit (it was my second visit to this particular salon). My hairdresser (Mat) was excellent - he asks, he listens, and I love the end result! I also like his manner - the fact that he does not try and engage me in some small talk or ask polite questions about my private life which he is absolutely not interested in.
What puts me off going there (apart from the prices) is very strange attitude of other staff. The salon was almost empty apart from couple other customers one of which was also waiting on Mat. There seemed to be many young girls there (hairdressers? trainees? admin?) with quite a bit of attitude and not a flicker of smile. The one who washed my hair did not say a word and then sat me down with water dripping down my collar and left! The girls were chatting between themselves and looking annoyed when they had to do anything - like pass my coat or take a payment. When I mentioned £5 discount I had received via sms, distaste on girl's face was so obvious I almost backtracked. NOT A SMILE!
It costs a lot to have your hair done at T&G and there are many many places around much cheaper than that. Might miss the great haircut but at least not spoil my mood.

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5 months ago
Oh dear! Did you complain to the Manager at Toni & Guy? It seems a shame to forego a good haircut because of the attitude of the rest of the staff. I would hope the salon would make attempts to put things right for you, and I'm sure the new management would appreciate the opportunity to listen to you and get the customer service up to standard it should be. No one wants to feel the way you were made to and no business wants that either. Why not give them another chance?

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