The Wright Way Reviews
1073 Warwick Road, Acocks Green, Birmingham, B27 6QT
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534 reviews
This was a very enjoyable and relaxing experience which made me feel like a million dollars The therapist was very helpful by giving me advice about my dry skin The massage was lovely I would defiantly go back again
Classic Facials
I purchased the Wahanda deal for a dermalogica facial with scalp and hand massage. The salon is very busy and cluttered downstairs with no room for movement and upstairs is the treatment room where facials are carried out and this is in need of decoration.
I believe treatment rooms should portray a relaxing mood however the room was cold and had no ambience.
The facial was meant to be 60 minutes and although my appointment was for 12 by the time the therapist came to get me and take me upstairs it was 1215 before she got started and finished at 1250? She then asked me to make my way downstairs once I was ready. I mentioned to her down on reception that the treatment was inclusive of a scalp and hand massage to which she replied as they have that many deals on with KGB, Groupon and Wahanda they can't keep up. I explained surely this would be the responsibility of the receptionist to make sure she books the relevant treatment depending on the deal purchased and notify the therapist before the next client arrives.
Only upon pursuing this with her for 5 minutes did she then agree to take me back upstairs and only carry out the hand massage. I was a bit disappointed to say the least, although the facial treatment itself was bliss, the service and lack of full treatment purchased leaves alot to be desired.
Therapeutic MassageShow all…
Therapist and staff were very welcoming and did their upmost to make me feel comfortable. The facial was. Very relaxing but the only negative point was that you could hear the music outside the room. A little quieter next time please! Overall very good and would definitely recommend this place. I think next time I will try the massage!
Classic Facials
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