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Venue rating

4.2

138 reviews

  • Ambience
  • Cleanliness
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The Spa at The CityPoint Club
The Spa at The CityPoint Club
1 Ropemaker Street,
London, EC2Y 9AW
United Kingdom

Massage & Therapy Centre

The Spa at The CityPoint Club
1 Ropemaker Street,
London, EC2Y 9AW
United Kingdom

Opening hours

Mon - Thur 8:00am - 9:00pm
Fri 9:00am - 7:00pm
Sat - Sun 9:00am - 6:00pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2,500 locations. You must use it to pay as you would with cash.

The Spa at The CityPoint Club part of The Health Club Collection

The Spa at The CityPoint Club is one of the most luxurious retreats in the London area. We provide the very best opportunity for you to take the weight off your feet and your mind.

We offer naturally inspired products from the Aromatherapy Associates range and a combination of the most advanced holistic treatments along with some of the most traditional. The Spa at the CityPoint Club is bringing an oasis of calm to one of the busiest locations in Central London.

Whether you choose to be pampered for one hour or one day, you will find effects of our treatments immediate and the benefits long-lasting.

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Comments

Reviews are written by our customers after their visit.

4.2

Chain rating

Based on 138 reviews

5 stars 49
4 stars 67
3 stars 13
2 stars 2
1 star 7
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (6)
  • Body Treatments (6)
  • Face
  • Eye Treatments (1)
  • Facials (32)
  • Fitness
  • Body Sculpting (3)
  • Hair removal
  • Intense Pulsed Light Therapy (IPL) (2)
  • Laser Hair Removal (41)
  • Soprano Laser Hair Removal (5)
  • Massage
  • Aromatherapy Massage (9)
  • Deep Tissue Massage (8)
  • Stone Massage Therapy (15)
  • Thai Massage (1)
  • Therapeutic Massage (32)
  • Nails
  • Gel Nails (1)
  • Manicure (8)
  • Pedicure (13)
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Have you been here? Write a review
Posted 2 months ago
Really good value manicure at Citypoint. Friendly therapist who explained lots of the other services available. They do Jessica GELeration which I prefer as it dries out nails less than Shellac. Difficult to find in London but I was impressed by the £25 price and the service.
Only downsides is that they could have done a better job on my cuticles and I wasn't keen on kiss.fm blaring out during what would have otherwise been a really relaxing lunch break.

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Posted 3 months ago
Best gym and spa in the city (have been a member / user of a few over the years). The staff are all friendly and the massages are consistently professional, and address whatever aches / pains I want addressing (I mainly use post-sports). The chlorine-free pool is really good for a regular swimmer. Definitely worth the cost!

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Posted 1 year ago
Very easy to find place with clean and well maintained facilities. The therapist was also nice and keen to share info for other treatments.

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Visited June 2013
Posted 1 year ago
I went to have a pedicure at the nail bar at CityPoint Club. I didn´t book it, but I also asked them to paint my nails and they didn´t put any problem, despite of being Friday at 7pm!
The treatment itself was relaxing, my therapist gave me a nice foot massage, but maybe not as effective as other pedicures I have had (I mainly wanted to get rid of hard skin). There was another therapist with her client next to us and the four of us ended up having a chat, which was nice.
The venue was not amazing (It is a corner in the club´s reception, so no privacy!) but It was clean and well maintained
I was also told about other treatments they do, and I might try a full body massage, If I find any discounted rate!!

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Visited January 2013
Posted 1 year ago
The facilities at CityPoint are clean, spacious and pleasant. My therapist is friendly, very professional and did a great job.
The soprano hair removal treatment is only used in a handful of clinical spas in London and is still innovative. The hair removal has worked well in just three sessions and I am very pleased I purchased this voucher.

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Posted 1 year ago
This place is just gorgous. The staff are really friendly and professional. The treatment is going well and Ive seen positive results so far. I love going there its heavily.

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Posted 1 year ago
I am mid way through a course at City Point and have to say on each visit the staff are great! The two different therapists I have had carry out treatments were fantastic and really put you at ease. They carried out the treatments and gave me all the advice I needed and were really helpful with questions.

I would not hesitate in booking other treatments at this spa, they are very professional and courteous which makes each visit enjoyable!

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Posted 1 year ago
Citypoint is a lovely spa with a wonderful relaxing atmosphere. I've been to massages before (highly recommended), currently I'm doing a full year course of soprano laser hair removal in the MedSpa. The treatment is almost painfree and very effective. The therapist is very friendly and attentive and explains every step of what she's doing.

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Posted 1 year ago
The neck shoulder and hand massage at the end nearly sent me to sleep and the products used throughout were just wonderful.
When the treatment was over and I was shown the results in a mirror I couldn't believe the difference. I am now positively glowing and it feels amazing.
Having had compliments from everyone I have seen since I will definitely be retuning next month.

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Visited September 2012
Posted 1 year ago
Already after the first tratment I have had a hair reduction of 70%. I am very pleased and the therapist was really professional. She explained everything in detail and I felt the whole thing was safe and effective.

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Visited September 2012
Posted 1 year ago
Bit tricky to find the entrance at first, but not a big issue as there are signs. Looks like a very nice gym with its own juice/refreshment bar. Nice waiting area and helpful staff. Therapists are very thorough and the consultation was comprehensive, I learnt a lot about IPL that I never knew before. The bad news is that IPL is not pain free and for me personally is a lot more painful than an "elastic band twang" its fine for the underarms but for the bikini area, for me it is a more intense sensation than waxing. However it doesnt last or linger like waxing pain does so as soon as the treatment is over you do wonder what you were wincing at? And the bottom line is it works! After my first treatment nearly 70% of the hair was gone and has stayed gone, so in my case it really is a no pain no gain situation. I am recommending this treatment to all.

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Comments

1 year ago
The treatment was Soprano laser hair removal not IPL, sorry!

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Visited September 2012
Posted 1 year ago
This is a fantastic gym and club in Central London. Transport is easy, even parking is off street and easy. The facilities are amazing. The therapist was great, bubbly, friendly, and very knowledgable. She put me at ease and explained everything. Very professional indeed. I had the patch test and realised that soprano is indeed tolerable, even to the me, the wimp. I look forward to all my treatments, I can't believe how wonderful everything has been so far!

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Posted 1 year ago
having reached the spa, I was a bit confused as to where the entrance was. After buzzing through the doors you go down a lift into the spa area. The staff was welcoming and I had a good chat with the therapist as I had my pedicure, so much that the treatment took a while longer than she had said at the beginning but may be because I was distracting her! In the end though, I left with a nice pedicure for my holiday :)

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Visited May 2012
Posted 1 year ago
Been going for a while and the service has always been great. The results are overall v good and would def reccomend it. Its a nice spa like environment in the middle of loads of office blocks about 5 mins walk from Moorgate. Great deal too!

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Visited September 2012
Posted 1 year ago
Very helpful service provided on both visits. The staff was lovely and the atmosphere very calming, would visit a lot more if I was more local! Over - all very satisfied...!

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Posted 1 year ago
I am very disappointed with the Citypointclub.
They recently 'refurbished' their spa area and it has finally ruined this place for me.
In my view they ripped the heart out of the USP of this club by turning the spa area from a relaxing and enjoyable space into a strange dark gloomy or even seedy place.
Their steam room particularly is very bad now, tiny and dark with constantly changing irritating lights.
As a heterosexual guy it's strange to sit in there with other guys, if you know what I mean and if it was mixed it would be bad too.
It's got this cheap trashy party-boat atmosphere now because their Spa Director used to do cruises, and now she brought that to the table at playgate, god only knows why they let her fare and ruin it.
Well, it'll be the titanic now, so many people want to leave - including myself.
Also very few good classes there and general atmosphere like a run down 3 star hotel a la faulty towers.
Staff are not coping well with the overwhelming amount of complaints. I feel sorry for them, but then, that's life when you mess up on such a scale.

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Visited July 2012
Posted 1 year ago
The Spa is absolutely lovely. It is a plush and very calming space. My therapist (Liz) was amazing. She was very knowledgable about the treatment and spent time explaining about the process, science behind it and what I could expect. I was exceptionally nervous but Liz's manner was very calming and she made me feel completely at ease. The results so far have been great but I have several months of treatment to go. I'm so pleased with my therapist and have recommended her to several friends who are thinking of havnig laser hair removal. I will also be booking other treatments as I am so pleased

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Visited August 2012
Posted 1 year ago
Everything about my experiences for the treatments has been great so far! I have a great and reassuring therapist and the treatments are not very painful. There are a few moments where it is hot but overall it is not very painful and it is very quick. It's too early to say how well it has worked but it is a lovely relaxing place to go, the appointments have been quick and easy to book and staff are friendly, the therapist answered my questions etc. All I would recommend is to make sure you have hair to be tested on in the areas you want treated for your consultation and it's also very important not to wax or pluck hair or expose the areas to sun or a sunbed before treatments.

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Visited August 2012
Posted 1 year ago
The healthb club is lovely and the facilities are clean and modern. My therapist was thourough and professional. I have been for one treatment so far but am pleased and am looking forward to my next visit.

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Visited August 2012
Posted 1 year ago
Really swanky building very close to Moorgate. Feels like a little oasis in the heart of the city. My therapist was really knowledgable about laser hair removal and explained everything really clearly.

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