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Venue rating

4.0

86 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Health Club & Spa at Brook Mollington Banastre Hotel
Health Club & Spa at Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel,
Parkgate Road, Chester, Cheshire, CH1 6NN
United Kingdom

Hotel Spa

Health Club & Spa at Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel,
Parkgate Road, Chester, Cheshire, CH1 6NN
United Kingdom

Opening hours

Mon 9:00 am - 5:00 pm
Tue - Sat 9:00 am - 6:00 pm
Sun 10:00 am - 4:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Hotel Spa in Chester
Tagged as: Hotel Spa

Health Club & Spa at Brook Mollington Banastre Hotel part of Brook Hotels

Surrender your time to us; allow us to take you on a personal journey designed to transport you to a place where tension, fatigue and stress melt away.

Treat yourself, or someone equally special, to a memorable visit to the Mollington Health & Leisure Club's Spa. Choose from a selection of day or overnight packages designed for the ultimate in self indulgence.

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Services

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Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 86 reviews

5 stars 39
4 stars 22
3 stars 16
2 stars 5
1 star 4
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Treatments (1)
  • Steam and Sauna Therapy (11)
  • Face
  • Facials (26)
  • Fitness
  • Swimming (20)
  • Massage
  • Aromatherapy Massage (10)
  • Deep Tissue Massage (7)
  • Indian Head Massage (4)
  • Stone Massage Therapy (25)
  • Therapeutic Massage (18)
  • Nails
  • Gel Nails (1)
  • Manicure (19)
  • Pedicure (2)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 16 hours ago
I went for a Mother and Daughter Spa Day and have awarded it 3 stars.

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Verified review Visited June 2015
Posted 6 days ago
Had a great day at the spa except Sauna full all day and steam room closed. Massage was great and felt very relaxed.

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Posted 3 weeks ago
Got 241 voucher as a birthday gift
The place is clean but really hot and humid so we didnt go in the jacuzzi and has a lovely lady Lynn on the reception desk who showed us where to get changed and what we could have for lunch. Very quiet place but has a nice atmosphere.
Garden is beautiful and well kept we sat on the patio with a glass of wine in the afternoon.
Changing rooms tired need updating and need a towel bin system and a swim costume drier. Need deposit for a padlock so take cash.
Lunch was lovely we had tandoori chicken baguette and steak baguette it was very filling so go there hungry.
Treatments were amazing we both had massage facial scalp massage and filing polishing nails but paid to be upgraded to gel nails as a treat we had to book this in advance because they said they wouldn't normally include it in the time allowed for the package
Massage was the best I've ever had it was so relaxing and made me feel uplifted I've never had a facial so that was great too my face felt really soft and hydrated after and the scalp massage sent me to sleep.
I think the girl was very welcoming and made me feel at ease I think her name was penny or Jenny I can't remember my friend has another girl Gemma who was friendly too they made our day very special so thank you girls.
I would come back for another occasion for the same deal because it is very good value for money and I got to spend time with my friend, it is a nice place to just relax

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Verified review Visited May 2015
Posted 1 month ago
OMG how lovely was the receptionist Lynne who gave us a wonderful warm welcome. She was so efficient. Robes and towels provided and we relaxed in the lounge area before our treatments. It was fairly busy as it was half term. The treatments were lovely and relaxing, just what any doctor would recommend. Staff were friendly and prpfofessional. Will be going again for certain. CHEERS .

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Verified review Visited May 2015
Posted 1 month ago
Staff were unprofessional, especially Sam on reception. Spa girls were friendly but horrible atmosphere between the two. Lunch was a farse Sam couldn't be bothered going to the kitchen to check our order - food was ok but nothing special most things crossed off the menu. Sanuna and steam room were gross.

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Verified review Visited May 2015
Posted 1 month ago
I went for a 241 Spa Sensation Day and have awarded it 4 stars.

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Verified review Visited November 2014
Posted 2 months ago
This place is a little run down. Needs a bit of cash thrown into it. Can't fault the staff. Lunch was lovely. Jacuzzi was a nice extra. Steam room was tiny but it worked. Treatments were great but collected us a little too late knocking nearly 10 mins off which is a personal pet hate when on a spa day.

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Verified review Visited April 2015
Posted 2 months ago
I went for a 241 Spa Sensation Day and have awarded it 3 stars.

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Verified review Visited March 2015
Posted 3 months ago
I have read some very bad reviews of Mollington of late, I must say myself and my partner enjoyed our day here, Alex who did my treatments was fantastic, I felt wonderful after my hot stones massage and she really took a lot of time and care over my pedicure. I can't remember the name of the lady who did my husbands massage but he said it was the best he had had and he was very chilled afterwards.
Yes the facilities do need a make over, the Jacuzzi needs re-tiling and the changing rooms, sauna and steam room all need updating, despite this we enjoyed our day and the treatments and staff were fabulous

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Verified review Visited February 2015
Posted 3 months ago
Highly recommend the spa day special. Brilliant value for money. Relaxing atmosphere and it was nice and quiet when using the facilities.

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Verified review Visited February 2015
Posted 3 months ago
Ive been to this venue a few times. Highly recommend it. Always have such a lovely relaxed day. Excellent value for money! :)

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Verified review Visited February 2015
Posted 4 months ago
i have registered a complaint , wouldn't use this hotel again. I haven't even heard from hotel about my complaint only last minute

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Verified review Visited February 2015
Posted 4 months ago
This is not really a spa, it's just a gym with a pool and cafe. There is also a sauna and steam room on the side of the pool, along with a jacuzzi. All very open and not very relaxing. We weren't provided with robes. The cafe area is separate and upstairs so wouldnt have felt ok in a robe anyway. The treatment itself was brilliant and the girl was lovely, however we booked a spa experience and that's not what this is, it was just a facial with the option for a swim afterwards! For treatment only it was good, wouldn't recommend if you're after a spa day.

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Verified review Visited January 2015
Posted 5 months ago
Had a great spa weekend. Booked table for meal for 8.30 and had to wait an hour before being seated but staff helpful and let us change dessert for coffee liqueurs so was quite happy. The spa facilities were great not at all busy even though hotel was full. Lovely breakfast before departure.

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Verified review Visited January 2015
Posted 5 months ago
We had a nice day. The massage was a little bit gentle despite me asking for it deep. The facial was good and the therapist was pleasant. The receptionist was also pleasant but she was rushed off her feet as she seemed to be the only member of staff so we waited around quite a while. All in all it was a nice day and I would recommend because it was very good value.

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Verified review Visited December 2014
Posted 6 months ago
Arrived for a mother and daughter spa day - reception staff and the ladies who did the treatments were lovely. Really friendly and informative. Spa facilities not good - I was expecting a bit of luxury but the place does not have that kind of feel to it. I booked and paid for 60 minutes of treatments, which was supposed to include a hot stone massage - what we actually got was a 15 minute regular massage, followed by a 15 minute nail polish. Lunch was great, and we were given a nice robe and towel when we arrived, but ultimately I booked and paid for the treatments, and feel really let down by what I got.

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Verified review Visited December 2014
Posted 6 months ago
I went for a 241 Spa Sensation Day and have awarded it 4 stars.

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Verified review Visited December 2014
Posted 6 months ago
The treatments were lovely but the pool area was like going to the local swimming baths although it was peaceful.

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Verified review Visited November 2014
Posted 6 months ago
Didn't even make it to the spa due to illness,. Spoke to one member of staff who was lovely and helpfulb!
The second member of staff I spoke to was rude, unhelpful and couldn't wait to get off the phone. Based on the one phone call, I have canceled my reservation. I would rather lose the money than go to a spa where I was spoken to like dirt.
Stay away ladies!

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Verified review Visited December 2014
Posted 6 months ago
Absolutely Wonderful! Would recommend to anyone needing to relax and unwind. Staff could not do enough to make sure our first ever visit to a spa was what it should be.

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