Logging you in, please wait...

You are logged in

Log in to your account

Venue rating

4.0

29 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

Venue has no reviews yet

Be the first to write a review
The Soho Laser Clinic
The Soho Laser Clinic
7 Goodwins Court,
St Martins Lane, London, WC2N 4LL
United Kingdom

Salon

The Soho Laser Clinic
7 Goodwins Court,
St Martins Lane, London, WC2N 4LL
United Kingdom

Opening hours

Mon 10:00 am - 6:00 pm
Tue 10:00 am - 7:30 pm
Wed - Thur 10:00 am - 9:00 pm
Fri 10:00 am - 7:30 pm
Sat 10:00 am - 5:00 pm
Sun - Closed -
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

The Soho Laser Clinic

The Soho Laser Clinic offers safe laser treatments using state-of-the-art Laser & IPL technology to permanently reduce unwanted hair and rejuvenate skin.

We use the revolutionary Soprano XL laser for the safest, quickest and most importantly painless permanent hair reduction.

We also offer treatments for;

Veins

Acne & Acne scaring

Rosacea

Pigmentation

Sun Damage

Melasma

DiamondTome Medical Microdermabrasion

We offer interest free payment plan on any course of treatments above £400.

See more

Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Leicester Square?
A few seconds ago

Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 29 reviews

5 stars 13
4 stars 6
3 stars 4
2 stars 2
1 star 4
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Chemical Skin Peel (6)
  • Face Lift - Nonsurgical (1)
  • Microdermabrasion (1)
  • Hair removal
  • Laser Hair Removal (9)
  • Soprano Laser Hair Removal (8)
  • Medical & Dental
  • Laser Treatments - Resurfacing (1)
  • Laser Treatments - Skin Rejuvenation (3)
  • Skin Tightening (4)
Show more
Have you been here? Write a review
Posted 1 year ago
ive had 2 treatments here and I cannot rate them enough, andy does my hydrafacials and jo does my laser bikini, I cannot speak highly enough of them both and their caring attitude. really put you at ease and im happy with my skin. I bought a course of 3 peels but I didn't like the redness after the peel, so andy gave me a hydrafacial instead of the peel, which was more money, but didn't charge me anymore money - which I I though t was amazing! its incredibly hard to get an appointment with him, you need to be organised, but, oce there he makes you feel amazing and you come out looking great. my bikini hair which is done by jo, is coming along, ive had 3 treatments and shes swapped me from painless to painful laser, but id say nearly 80% gone, it so so fine now, I don't really think about it. id recommend this place any day to all my mates!

Comment | Report as inappropriate

Be the first to comment on this review

Posted 2 years ago
I totally rate this place, I couldn't have a better place to go when I need a pick me up. really make you feel special, after every treatment I receive a survey to rate my treatment and a voucher to use, its really good service and value and everyone is friendly. I even ended up on a date with another customer! the date wasn't good so I don't recommend them for dating services but the service is great and I love my monthly facial! Kalie

Comment | Report as inappropriate

Be the first to comment on this review

Posted 2 years ago
If you want to be treated as a money making machine and short changed for treatment you should use this salon!!! I would recommend staying away from the salon.

Customer service at the salon and value for money has gone downhill since I started treatments at the salon. While the therapists are friendly enough the service has gone downhill. I have been kept waiting at the door on several occasions for at least 10 minutes or more in the pouring rain before a therapist has appeared to answer the door. This has meant my treatment has started late and when I complained about this I was told that there was nothing that they could be done about this as they don't have reception staff. This has also happened when the salon has called me up to ask if I can be flexible and come in earlier for treatment which I have always tried to accommodate. However on the one occasion I called to say I would be a little late (15minutes) due to train problems, the response I got was my treatment time would be reduced as they had a follow on appointment and could not be late for that. This is both surprising and hypocritical given on a number of occasions I have been kept waiting because of other appointments over running yet when it came to my treatment they were quick to use this as an excuse.

I did complain and the therapist said she would check with Andy (the manager) to find out if I could come back in to make up the missed time. I made clear that I had paid a significant amount of money for the laser course of treatments and have never messed the salon around and am always on time for my treatments previously as well as having been kept waiting for my own appointments. I also pointed out that on a number of occasions they have finished my treatments well ahead of my allocated time and I was only asking for a 15 minutes to finish off the untreated part. I got a call a week later saying that the manager was unwilling to offer an alternative slot and as I had been late it was my own fault for losing the full treatment. I can appreciate this attitude if I was a serial offender or had been inflexible with the salon and they had taken this approach but as this definitely wasn’t the case. It feels the attitude is just about making money and taking what they can from customer rather than building up customer loyalty through flexibility and good customer service.

To make matters worse having paid for my 'full body' treatment I was told I had to choose/prioritise which area I wants done as full body means whatever can be done in the 2 hours treatment. I have been having the same treatment for all my sessions yet depending on the therapist they would start complaining about what I wanted to get done, although I know the areas I have asked for can be done well within the time having had the treatment with other therapists at the salon!

It never used to be like this at the salon and things definitely gone downhill last few months. Therefore I would recommend avoiding the salon for treatment because good customer service makes all the difference!

Comment | Report as inappropriate

Be the first to comment on this review

Comments

2 years ago
I agree! Great beauty salon for so little money! Very pleased with the staff, personal very sensitive to the problems, and with a very good-looking :) I went there without reservation and they all the same served at the highest level. The treatment took about 2 hours but after them I have not felt wearily as it was in other places! For information about the salon I found on the site http://www.byebyeunwantedhair.com, but decided to comment here let people choose a quality service! ))

Report as inappropriate

2 years ago
I had a very similar experience and definately gone downhill. worst culprits being management.

Report as inappropriate

Posted 2 years ago
Lets say i will never go here again as i was actually seen by the 'manager' of the salon a guy whom was VERY quick to keep calling me to say the offer i was interested was going to be discontinued. yet when i went to get my treatments done the i was kept wait at the door for 10 minutes before someone came to actually answer which no doubt cut into my laser time which surprisingly once i called to say i would be late and the response i got again from the manager was..' we are not a crehe so its not a drop in centre' which i thought was quite rude considering i had been kept waiting when i had arrived for the appointment. to make matters worse having paid over £2500 for my 'full body' treatment when i went i was told i had to chose/prioritise which area i wants done and when i when to say full body would be 'everything right?' he said 'well no because it cant be done in the 2 hours we have' ..basically not worth the time money and attitude. Since i have got quote from elsewhere that offer Saprano that it takes at least 1.5 hours just for the leg so they couldn't understand how a full body session was advertised for 2 hours. Having been there previously for microdermabrasion it was okay but only once out of 6 would i say did i ever get my value for money on the treatment as kate the therapist actually asked me what i wanted rather then do whatever. Regardless i wouldn't use this place again and considering the owners work ethic is so poor and unprofessional.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 2 years ago
I thought this place was a bit of a joke. The guy who did my peel did not come across as experienced, he didn't make me feel comfortable whatsoever (and I am very rarely not relaxed!) and the place did not have great facilities. I don't know how they get away with charging what they do.
My peel was over pretty quickly and I was in and out of the room in 20 minutes. It felt ok whilst the therapist worked on my face but it was definitely down there with the worse facials I have had. There was absolutely no effects afterwards - my face didn't even looking slightly glowing or feel any softer like he promised!
There are far better places than this with much better deals!

Comment | Report as inappropriate

Be the first to comment on this review

Posted 2 years ago
I had an amzing skin peel here, i had really bad acne, i saw andy the owner for my treatment, he was good, told me lots about whty they use priori and lactic, really nice people, a lovely experiance, i bought a course of 6 treatments and he recommended i mix and match treatments, so a micro, skin peel and hydrafacial.great find.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 2 years ago
ive been attending this clinic for almost a year, lvoely place, and the staff all know me and make me feel welcome, a personal service not like larger clinics, its a small clinic, which is what i like, rather than just being a number, andy and kate do my treatments, i have skin peels and laser hair removal, the Soprano is just the best, i cannot even feel it now the hairs so fine. i really like this place.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 3 years ago
I was completely any utterly disappointed with the level of service at this clinic. They chose to cancel appointments as and when they please and if once you cancel they cannot accommodate until the next few months. I have had interaction which most of the staff members there and to say the least are always in a rush so do not complete the treatment as you would expect and leave you in the shabby looking rooms whilst they go to arrive someone else for their appointment. once i was left waiting 10 minutes before someone came to answer the door which no doubt cut into my treatment time. since i have got advice from other salons and even though they may not offer as cheap prices as this clinic their service is way more superior in comparison and you do actually get what you pay for..cheap shoddy service. i will never use this clinic again nor reccommend them to friends EVER.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited March 2012
Posted 3 years ago
Have only been to one session. So far so good. Advice from the therapist consult had been helpful and informative. The clinic is centrally located and easy distance from work. Service provided has been good, although maybe a bit understaffed (but it may have been just bad timing for me).

Comment | Report as inappropriate

Be the first to comment on this review

Posted 3 years ago
I'm so annoyed - I spotted the offer of £199 for 6 bikini sessions, but when I went back to pay the next day, they'd jacked up the price to £299 overnight for exactly the same treatment! Not happy :( They aren't the best value for bikini line treatments anymore, so I'm going elsewhere!

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited March 2012
Posted 3 years ago
The Soho Laser clinic is located in the heart of Central London and although the place would be difficult to find following a map, there are really good directions on their website so if you go there make sure to follow those.

My therapist was pleasant and provided a lot of information about the treatment (Soprano Laser). I have only had two sessions so far, and although the laser can get a little uncomfortable at the end, the treatment it is not painful and very quick.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited March 2012
Posted 3 years ago
Laser freaks me out, very painful! To the point that I never managed to get through a session. This therapist with this machine are bliss, no pain, just slight senesation! I have booked to do the upper lip too!!! Very friendly staff, fantastic customer service.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited March 2012
Posted 3 years ago
its a lil tricky to get to the salon as hidden away in tiny road but its all worth to look for
i really enjoyed my first visit and cant wait for my next one
girls were so friendly and very helpful also very good offers for soprano laser and everyone should invest in that its worth every penny
another plus side is you can book ur first laser treatment soon after your patch test which is so handy so u can get it done as soon as possible hurrey
already recomended to few friends

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited February 2012
Posted 3 years ago
The place is a bit tricky to find as it is in a small alley, but the central location is a bonus. The place itself is nice, clean, and the staff are nice and knowledgeable. I went for a patch test and have so far had one session of hair removal with Soprano, and I do think i've seen a bit of hair loss after the first one. I am looking forward to my upcoming session to see if I can get rid of all the hair :) would recommend!

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited February 2012
Posted 3 years ago
This venue couldn't have been more helpful. I discovered I was pregnant soon after booking the deal and you are not allowed this kind of treatment while pregnant or breast feeding. I spoke to the venue and they extended by voucher until I was able to safely have the treatment, which was really nice of them. The staff are friendly and the venue itself is really nice. Loved the treatment as my skin looked great afterwards.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited January 2012
Posted 3 years ago
I bought the 6 session package for a Hollywood laser hair removal with the Soprano XL laser.

I rang up and made an appointment for a patch test and was given an appointment for a day/time that was convenient for me.

The instructions to get to the clinic were very clear. I probably wouldn't have found it otherwise!

The premise is very small, but clean. When I went in for the initial patch test, I filled out a form. I wasn't sure whether my skin type was 2/3, so Kate (my beauty therapist) told me I was a 3.

She took me downstairs and expained in detail what the process would be like, what to expect and how to prepare before your treatments. Kate also explained about the Soprano laser, the heat settings etc. She also gave me a sheet with more info about the treatment.

The patch test was done on my underarm. Kate shaved it for me and applied lots of gel. I was then given some protective glasses to wear.

The laser heats up to 20. Kate used 15. It was slightly uncomfortable. However, I was fine with that, because she said that the higher the setting, the better the results.

After the patch test, we went upstairs, and I made an appointment for the following week.

10 days after the patch test, nearly every hair had fallen out! Very impressd and skin was super smooth!

I shaved before the treatment. Gel was applied eveywhere and Kate went up to 17! Ouch! This laser can be painless, but it can take more treatments, so I just grit my teeth! When it got too much I said so and the heat was turned down.

It was over in about 10/15 mins-so very quick! I would say maybe less than half the hairs on my bikini area fell out. Although I'm not worried because apparently that is the hardest area for the hairs to fall out.

Very happy and Kate is very professional and made me feel comfortable. Oh and for those that break into a sweat whenever they get anxious (me!) there is a air con/fan right near the table which really helped when I asked for it to be turned on!

Comment | Report as inappropriate

Be the first to comment on this review

Posted 3 years ago
Went on a Voucher deal and wondered what I would get - you never know. Was extremely impressed by the owner Andy and his team. I had a series deal and each was professional, and effective. I was so impressed I am having a fully priced series of peels. So far had two out of three and they are going well. I recommend this salon as professional, caring, they try to understand what you want from a treatment and well priced.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited October 2011
Posted 3 years ago
I had an appointment booked with Soho laser Clinic for Microdermabrasion however aftern consolidation and after they cleaned my skin from make up they recommended a peel instead because I had few break outs on my forehead therefor peel was a better option for me.
I have been suffering from bad skin for a long time now and have also taken hospital treatments for it. I am always a bit sceptical regards to private clinics and how could they are. I can say that I would recommend this place to other people and will return back there for more treatments. They are very professional, knowledgeable and really care what treatment to recommend rather than trying to make you buy products etc that are not suitable for your skin type. Def worth going there.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited September 2011
Posted 3 years ago
I have only positive things to say about the soho laser clinic. They were polite, helpful and changed the treatment that I had purchased to suit me. They even sent me an e-mail afterwards to answer some questions I had. I would definitely recommend them to a friend.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2011
Posted 3 years ago
I booked in for a Microdermabrasion treatment as I was interested to see what it was about. The salon was clean and the receptionist very friendly and helpful.
My therapist was good at talking through the treatment and what it would entail. Generally the treatment was relaxing and felt good. I asked her afterwards what other treatments I needed and was pleased when she didn't reccomend anything like Botox or fillers. Instead she advised me of more natural products and treatments.
I was quite pleased with the treatment but not sure if it has had a huge effect on my skin. Maybe I need more. However i did buy a deal of 6 laser hair removal sessions as it was a great deal and a few of my colleagues have had it with great effect.

Comment | Report as inappropriate

Be the first to comment on this review

Show earlier reviews

Venues nearby

See more venues in Leicester Square