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Venue rating

4.4

16 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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The Serenity Spa at Seaham Hall Hotel
The Serenity Spa at Seaham Hall Hotel
Lord Byron's Walk,
Seaham, County Durham, SR7 7AG
United Kingdom

Hotel Spa

The Serenity Spa at Seaham Hall Hotel
Lord Byron's Walk,
Seaham, County Durham, SR7 7AG
United Kingdom

Opening hours

Mon - Sun 10:00 am - 8:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Hotel Spa in Seaham
Tagged as: Hotel Spa

The Serenity Spa at Seaham Hall Hotel

Voted Best Spa for Style by The Sunday Times and Best UK Spa Destination by Conde Nast Traveller, The Serenity Spa at Seaham Hall is a place where water is used to pamper, indulge and relax you until your five senses are left begging for more.

Inspired by Feng Shui, you will discover a place that is oriental in design, with teak, granite and limestone everywhere amid an atmosphere of complete calm.

Choose from over forty five different treatments or one of our Day Rituals. Swim in the ozone-cleansed pool, work out in the TechnoGym, or just relax in the thermal baths.

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Seaham?
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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 16 reviews

5 stars 9
4 stars 4
3 stars 3
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (4)
  • Body Wraps (1)
  • Steam and Sauna Therapy (1)
  • Face
  • Facials (8)
  • Massage
  • Aromatherapy Massage (2)
  • Deep Tissue Massage (1)
  • Reflexology (1)
  • Swedish Massage (1)
  • Therapeutic Massage (7)
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Have you been here? Write a review
Verified review Visited March 2012
Posted 3 years ago
Booked a spa evening for me and my wife. Meal was superb, much better than I expected for the price. The spa was excellent and the staff very friendly and helpful.

There were a few parts of the spa not working but other than that it was a thoroughly enjoyable evening and we have booked to go again very soon.

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Verified review Visited April 2012
Posted 3 years ago
been before, so took my niece with me this time. She absolutely loved it. The staff is very helpful and friendly. The only thing is it was a little bit crowded even on a weekday. Overall absolutely beautiful.

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Verified review Visited January 2012
Posted 3 years ago
absolutely fab place, easy to find but difficult to leave!
So relaxing and well staffed.
Great facilities and would definately do it again.
with the option of treatments but no pushing o have them, we just relaxed by the pool, sauna, jacuzzi, solar room etc

Food was also very special, well presented and very tasty!!

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Verified review Visited November 2011
Posted 3 years ago
First time we have been to this hotel & spa, will be going again next year, the rooms and beds were so comfy and you couldnt asked for better staff

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Verified review Visited October 2011
Posted 3 years ago
Visited Oct 2011
I visited the spa with my mum, which included an overnight stay in the hotel. When we checked in (11am) we were advised the room wouldn't be available until 3pm and that we had been allocated a double room - not ideal, so we asked if they could make it in to a twin, this wasn't a problem. We then headed to the spa to sign in and collect our robes etc. The receptionist/therapist seemed very harrassed and busy and as a result we didn't get a tour of the spa lor told where anything was. We found the pool area disappointing, there weren't enough sun loungers to accommodate the amount of people in the spa and as we hadn't been shown round we thought this was the only place to relax, had we been shown the relaxation room earlier we would have retreated there earlier! We ate our lunch in the Ozone restaurant which we found expensive although it was very tasty! The treatment that we both received was a back and back of legs massage, even though we had requested back, scalp and neck. The MAJOR downside to the treatment was that there was NO music playing, i questioned this and was told they didn't play music! I found this was a major flaw to the treatment and that the option should be given to the client to decide rather than the spa. The massage was good, but I did feel rushed. We had made reservations to eat in the White room restaurant that evening and we were a little disappointed with it, it is a 5 star hotel and restaurant and didn't feel it was all up to this standard - although the souffle was gorgeous!! We also chose to have breakfast in our room the next morning and this was terrible, i've had better in a low budget b&b! All in all it was a nice hotel and spa in a really nice location (a stones throw from the sea/beach) but we wouldn't rush back.

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Posted 3 years ago
I visited the spa with my mum, which included an overnight stay in the hotel. When we checked in (11am) we were advised the room wouldn't be available until 3pm and that we had been allocated a double room - not ideal, so we asked if they could make it in to a twin, this wasn't a problem. We then headed to the spa to sign in and collect our robes etc. The receptionist/therapist seemed very harrassed and busy and as a result we didn't get a tour of the spa lor told where anything was. We found the pool area disappointing, there weren't enough sun loungers to accommodate the amount of people in the spa and as we hadn't been shown round we thought this was the only place to relax, had we been shown the relaxation room earlier we would have retreated there earlier! We ate our lunch in the Ozone restaurant which we found expensive although it was very tasty! The treatment that we both received was a back and back of legs massage, even though we had requested back, scalp and neck. The MAJOR downside to the treatment was that there was NO music playing, i questioned this and was told they didn't play music! I found this was a major flaw to the treatment and that the option should be given to the client to decide rather than the spa. The massage was good, but I did feel rushed. We had made reservations to eat in the White room restaurant that evening and we were a little disappointed with it, it is a 5 star hotel and restaurant and didn't feel it was all up to this standard - although the souffle was gorgeous!! We also chose to have breakfast in our room the next morning and this was terrible, i've had better in a low budget b&b! All in all it was a nice hotel and spa in a really nice location (a stones throw from the sea/beach) but we wouldn't rush back.

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Verified review Visited October 2011
Posted 3 years ago
It was very nice and the treatment was immense! Wouldn’t have wanted to have spent all day there and there was a room that was purely for relaxing that im not sure id ever use but that’s the only negative the rest of it was fab.
My husband also enjoyed his back massage and thought the rest of the visit was very pleasant and would go back again.

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Verified review Visited August 2011
Posted 3 years ago
Had a lovely day. Treatments very relaxing. Things that could be improved on are, extra seating around the pool is needed as we often could not get a seat & the menu in the ozone restaurant was a bit limited for my taste
( very little for gluten free diet). Overall would love to experience the day over again. Thankyou

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Verified review Visited August 2011
Posted 3 years ago
From the minute you walk through the door until the end of the day it is wonderful. The staff, facilities and food in the restaurant are all first class. The therapist I had to do the treatments was extremely good and I would not hesitate to recommend her. I will certainly be returning to Seaham Hall in the not too distant future.

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Verified review Visited August 2011
Posted 3 years ago
Took my friend for her birthday. We had a lovely day relaxing in the pool and sauna's. We even managed to get out in the hot tub and that was divine. The lunch was superb and we were able to sit outside with our £11 glass of champagne. The treatments were as expected from Elemis. Never got body exfolite just massage and facial. Expected two hour treatment but didn't get that long. All in all it was a great day and would certainly do it again.

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Verified review Visited July 2011
Posted 3 years ago
My daughter and I had a wonderful time at the Serenity Spa and everything was absolutely perfect. I am saving my pennies to go again in the not too distant future with my husband. The staff at the spa were fantastic and the staff at Wahanda were more than helpful when I made an error (my fault entirely) in my booking and went out of their way to help me.

Thank you for a wonderful day.

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Verified review Visited August 2011
Posted 3 years ago
If you feel life is getting on top of you, I recommend taking time out and treating yourself to a special day to find yourself again. With ambience and facilities that will unwind and relax you with hot tubs outside where you can relax with a glass of bubbly. To a sauna that can let you have the tropical feel that lets you perspire all the toxins that have built up in you. With a great pool to swim in and spa stations to stop at and relax. Then enjoy a superb lunch in the ozone restaurant with views around you while you enjoy lunch and staff who attend to your every need. Than relax by the pool until its time for another treatment that makes you feel special.
If their is every a need to refresh yourself then this is the place to be.

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Posted 3 years ago
What a fantastic day I spent with my Mum we enjoyed all the facilities after our facials and they were so relaxing. My Mum not being a spa user had a few giggles! The food was simply delicious and the waiter attentive. Our treatments were out of this world and one of the best I have ever had. We left feeling relaxed and our skin was glowing!!

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Posted 4 years ago
I'd always wanted to visit Seaham Hall Spa since it opened and finally managed to get there for our recent wedding anniversary.
Splendid location by the sea - beautifully rugged pebble beach to wander on for a blow out.
Beautifully appointed rooms, all totally different, one room has a big bath tub in the bed room very much like the Hotel du Vin boutique hotels do soooo well!
My main criticism was the long trek to the spa area - its very much a hotel WITH a spa. This might suit some more than it did me. Yes you can wander over to the spa in your gown but there are lots of dressed and groomed guests too, so you might be embarrassed at being in your fluffies with greasy hair in that case.
And you have to be dressed to eat in the pan Asian style restaurant for lunch!! Tricky if you've just paid fro an expensive wrap or massage
Pool area is fine but they do let children stay at the hotel so this might be irritating if you've gone to escape from your little darlings.
Beautiful treatment rooms, friendly therapists. Lots of big fluffy towels.



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Posted 5 years ago
Can't wait to get back to this spa. It's the best spa in the UK, in my opinion. Every possible comfort or aspect of a visit to a spa, from customer service to location to food to atmosphere to decor to water temperature to warmed towels and robes - everything has been considered and attended to. The location is fantastic - ocean nearby, lovely gardens overlooked by the luncheon balcony, restaurant, relaxation rooms and treatment rooms. You can even see the gardens from the swimming pool, through massive glass windows. The treatments are phenomenal as well. My friend and I both felt so refreshed and pampered that it almost felt a disappointment to leave. There were plenty of people at the spa, but somehow it never felt crowded or crushed. Just lovely, warm and happy. I was so relaxed and comfortable there that I fell asleep in one of the relaxation rooms at one point, which is something I never do.

I noticed that if you stay at the hotel on the premises, there's an underground tunnel you can go through to get to the hotel without having to brave the elements. Just get your turkish bath experience or massage and go back to your room without leaving the warm cocoon. It's that sort of thinking that makes this spa incredibly special. Worth every penny.

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Posted 5 years ago
Really worth the trip. My Mum and I loved it. Decent classes if you're there to exercise. The gym's not so great (small, but it's got some decent equipment), but the other facilities are top notch. There's a crazy underground corridor from the hotel to the spa with trickling water and a massive elephant statue. My swedish massage was pretty damned good and my Mum's facial had her straight off to sleep and glowing after. The steam rooms and plunge pool choices are impressive and if the sun's out there's a great garden to hang out in. Great food in the restaurants. Not much to do outside the hotel but it's right on a pebble beach if you fancy a bracing walk in the Northern air.

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Comments

5 years ago
Sounds lovely - I noticed you did not give a star rating to a treatment. We can add a score for the Swedish Massage - out of 5 stars, what would you like us to put?? Thanks for your review! Regards, Salim (Wahanda team)

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5 years ago
oh a 5 for sure. nice pic :)

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5 years ago
is that a 5 for busterbuster, or a 5 for the treatment? ;-)

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