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Venue rating

3.0

4 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
The Knightsbridge Salon
The Knightsbridge Salon
2 Park Close,
Knightsbridge, London, SW1X 7PQ
United Kingdom

Hair Salon

The Knightsbridge Salon
2 Park Close,
Knightsbridge, London, SW1X 7PQ
United Kingdom

Opening hours

Mon - Sat 10:00 am - 8:00 pm
Sun 11:00 am - 5:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

The Knightsbridge Salon

The Knightsbridge Salon offers a complete range of hair services for men and women.

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A few seconds ago

Comments

Reviews (written by customers after their visit)

3.0

Chain rating

Based on 4 reviews

5 stars 1
4 stars 0
3 stars 1
2 stars 0
1 star 2
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Hair Colouring and Highlights Treatments (1)
  • Men's Shaving (3)
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Verified review Visited June 2012
Posted 3 years ago
Really nice place. It was the first time I had the hot Shaving done. The guy was really nice and up for a good chat. Would I return yes 100%

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Posted 3 years ago
I have just had an email conversation with this Salon and I can tell you for certain that I will NEVER use this place.

They were completely useless in every single way, they sent very short, extremely rude replies and did not even answer my question question! All I wanted to know was if they had any availability over the next 2 weeks. I wasn't asking what times they had just if they were fully booked or not over that time. I have to send 3 emails to eventually get an answer.

I can tell you without a doubt that I would never trust a salon with my hair that is not capable of common courtesy, has no manners and is incapable of answering a basic question! Don't waste your time, go somewhere else!

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Comments

3 years ago
Dear Jo, I am very sorry you have not been treated in a decent manner. The person who answered you will be given a disciplinary when the manager is coming back. We do not tolerate such attitude toward any clients and potential clients.
The person who actually does the highlights and haircut is highly skilled and very considerate and polite toward any clients in the shop. If you want to email me at the salon address I will be more than happy to help you with a booking.

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Posted 3 years ago
Quite rude to speak to on the phone, if you go via groupon they refuse to talk on the phone and you get treated like dirt. Avoid if possible

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Comments

3 years ago
That was part of the groupon deal to book only through the internet. None of the other clients have complianed about the system.

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3 years ago
They were really rude to me too and it was not made clear that only online booking would be accepted. Sometimes there are details you need to clarify prior to booking!

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Verified review Visited February 2012
Posted 3 years ago
purchased this deal for my boyfriend as a present. He said it was lovely and he felt very pampered. He hasnt had a facial before but said it was very lovely.

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Comments

3 years ago
I have difficulty in understanding why you only gave us 3 stars as you are not the person who have received the treatment.
You said that your boyfriend felt very pampered and enjoyed the facial. Our staff is highly trained and have numerous years in the industry.

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