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Venue rating

4.0

947 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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The Runway
The Runway
Unit 2,
11-13 Horseferry Road, City Of Westminster, London, SW1P 2AH
United Kingdom

Hair Salon

The Runway
Unit 2,
11-13 Horseferry Road, City Of Westminster, London, SW1P 2AH
United Kingdom

Opening hours

Mon - Wed 11:00 am - 8:00 pm
Thur 10:00 am - 9:00 pm
Fri 11:00 am - 9:00 pm
Sat 9:30 am - 6:30 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Runway part of The Runway   Off-peak
This venue offers discounts on off-peak appointments.

At The Runway, discover what it means to be the most important person. In the trusted hands and expertise of our professional hair and beauty team, you will receive full VIP treatment. We offer a wide range of complimentary services, from delightful refreshments to free Internet access. After your relaxing experience, you'll leave full of confidence and feeling a million dollars!

"Be the focus of everyone's attention at The Runway"

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Services

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Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 947 reviews

5 stars 305
4 stars 388
3 stars 169
2 stars 46
1 star 39
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Heat Treatments (1)
  • Face
  • Acne Treatments (3)
  • Eye Treatments (2)
  • Eyebrow and Eyelash Treatments (13)
  • Facials (99)
  • LVL Lashes (2)
  • Men's Facial (2)
  • Microdermabrasion (3)
  • Hair
  • Blow Dry (22)
  • Brazilian Blow Dry Keratin Treatment (27)
  • Hair Colouring and Highlights Treatments (65)
  • Hair Conditioning and Scalp Treatments (18)
  • Hair Consulting (9)
  • Haircuts and Hairdressing (487)
  • Hair removal
  • Brazilian Waxing (18)
  • Hollywood Waxing (10)
  • Waxing (120)
  • Massage
  • Aromatherapy Massage (22)
  • Deep Tissue Massage (6)
  • Hand Massage (3)
  • Swedish Massage (1)
  • Therapeutic Massage (69)
  • Medical & Dental
  • Cosmetic Injectables (2)
  • Nails
  • Manicure (33)
  • Pedicure (35)
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Have you been here? Write a review
Verified review Visited August 2015
Posted 1 day ago
I received a warm welcome, hairdresser was nice and very knowledgable . Lovely experience. Nice haircut, will probably go back . Thank u.

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Verified review Visited August 2015
Posted 3 days ago
I had a Highlights / Lowlights - Company Technician and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 3 days ago
Stylist welcomed me on arrival and we went straight to the consultation etc (no waiting around) and was meticulous in cutting and styling - the finish was excellent thank you!! Nice and clean surroundings - I only slightly marked down the ambience as some background music would have given the salon more atmosphere ... just my opinion - otherwise this was incredibly good value and highly recommended :)

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Verified review Visited August 2015
Posted 4 days ago
My hairdresser made me feel confortable and understood exactly what I needed for my hair. The Moroccan oil and head massage were an absolute treat for my Saturday afternoon. Went out feeling pampered and brand new!

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Verified review Visited August 2015
Posted 5 days ago
Lovely guy did my hair but didn't do quite waht I asked at the front and I'm not entirely sure he even put the moroccan oil on despite me asking. Not bad for the price though.

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Verified review Visited August 2015
Posted 5 days ago
I arrived and was seen immediately. The staff were very friendly and professional, as was the treatment. I would absolutely recommend this venue.

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Verified review Visited August 2015
Posted 5 days ago
I had a Two Waxing Treatments and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 1 week ago
My eye brows are now beautiful and no need to use pencil every day like I did for the past years. will definitely recommend and use again in a future. Emily was welcoming, smiling and kind, very good service.

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Verified review Visited July 2015
Posted 1 week ago
This venue is everything you could want from a city centre salon. The staff are always very friendly and accommodating. You never have to wait long for your appointment and the treatmebts are really good value for money. I would definitely recommend.

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Verified review Visited June 2015
Posted 1 week ago
Cancelled on the morning when u was already in London. Incredibly annoying. Will not return. Don't know anything about the cleanliness etc though

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Verified review Visited August 2015
Posted 1 week ago
Nice facial in this salon. It's mainly a hairdressers, but has a room to do treatments, which works fine. Good value for money and staff are always friendly.

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Verified review Visited August 2015
Posted 1 week ago
I had a Express Manicure and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 2 weeks ago
Had a really awful time and left close to tears. I didn't get the head stylist who threw a diva strop because she was busy and therefore wouldn't cut my hair. I had someone else who tried to give me a cut in between doing someone else's hair. All I can say is I had the most painful blow dry ever where he pulled my hair and was so rough it hurt. I should have walked out after the 40 minute wait but I didn't. Please avoid!

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Verified review Visited August 2015
Posted 3 weeks ago
I popped in during a weekday at lunchtime and it was quiet. I was the only customer in the salon with two staff members however it did get more busy a little later. The hairdresser was clearly very qualified and knew her stuff! She gave many tips on products I should use to keep my hair in a healthy condition. The customer service was good and I was also offered a drink. I requested a basic cut and that's pretty much what I got, and my hair was blow dried in the way I requested. When I left the salon my hair was shiny and looked fab! Overall I was happy with the cut and the service I received.

With regards to the salon itself I did find it was slightly dull and dingy and could probably do with a lick of colour.

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Verified review Visited July 2015
Posted 3 weeks ago
Very kind staffs.. I asked to change my appointment to other day, they accepted very kindly.. The service was really nice.

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Verified review Visited July 2015
Posted 3 weeks ago
I had a Dermalogica Skin Brightening Facial, Haircut and Moroccan Oil Treatment, Glossing and have awarded it 4 stars.

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Verified review Visited May 2015
Posted 4 weeks ago
Stylist was very pleasant and polite. Great advice given and great haircut. Added bonus of unexpected but lovely plait styling at the end.

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Verified review Visited July 2015
Posted 1 month ago
It was very good, Christina was very pleasant and efficient. The colour has come out just as I wanted. See you net time!

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Verified review Visited July 2015
Posted 1 month ago
I am so glad that I chose this venue for my hair, value for money and hair colour came out gorgeous

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Verified review Visited July 2015
Posted 1 month ago
it was really nice service.. they are very kind and the hair treatment was absolutely perfect. I'm sure I'll visit Runway again.

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