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Venue rating

4.0

892 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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The Runway
The Runway
Unit 2,
11-13 Horseferry Road, City Of Westminster, London, SW1P 2AH
United Kingdom

Hair Salon

The Runway
Unit 2,
11-13 Horseferry Road, City Of Westminster, London, SW1P 2AH
United Kingdom

Opening hours

Mon - Wed 11:00 am - 8:00 pm
Thur 10:00 am - 9:00 pm
Fri 11:00 am - 9:00 pm
Sat 9:30 am - 6:30 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

The Runway part of The Runway   Off-peak
This venue offers discounts on off-peak appointments.

At The Runway, discover what it means to be the most important person. In the trusted hands and expertise of our professional hair and beauty team, you will receive full VIP treatment. We offer a wide range of complimentary services, from delightful refreshments to free Internet access. After your relaxing experience, you'll leave full of confidence and feeling a million dollars!

"Be the focus of everyone's attention at The Runway"

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Services

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Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 892 reviews

5 stars 281
4 stars 370
3 stars 162
2 stars 45
1 star 34
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Heat Treatments (1)
  • Face
  • Acne Treatments (2)
  • Eye Treatments (1)
  • Eyebrow and Eyelash Treatments (9)
  • Facials (94)
  • LVL Lashes (1)
  • Men's Facial (1)
  • Microdermabrasion (2)
  • Hair
  • Blow Dry (22)
  • Brazilian Blow Dry Keratin Treatment (27)
  • Hair Colouring and Highlights Treatments (58)
  • Hair Conditioning and Scalp Treatments (18)
  • Hair Consulting (9)
  • Haircuts and Hairdressing (462)
  • Hair removal
  • Brazilian Waxing (18)
  • Hollywood Waxing (10)
  • Waxing (116)
  • Massage
  • Aromatherapy Massage (21)
  • Deep Tissue Massage (6)
  • Hand Massage (3)
  • Swedish Massage (1)
  • Therapeutic Massage (69)
  • Medical & Dental
  • Cosmetic Injectables (2)
  • Nails
  • Manicure (28)
  • Pedicure (35)
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Have you been here? Write a review
Verified review Visited May 2015
Posted 5 days ago
The terapist was very nice, the treatment was quick and painless. Overall a good value for money, I will definitely recommend it

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Verified review Visited May 2015
Posted 5 days ago
Polite staff - I really appreciated that they realised I just wanted some me time rather than small talk! It was clean, efficient and the waxing was painless (and kind of relaxing)

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Verified review Visited May 2015
Posted 6 days ago
I had a Highlights / Lowlights - Company Technician and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 1 week ago
I had a Brazilian Blow Dry and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 1 week ago
Didn't receive Moroccan oil treatment as advertised in the package. The staff is nice but insist to make my hair curly at the end which I don't want. Turn out I have to ask another staff to straighten again as i don't like it at all. But thanks to the other staff helping me

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Verified review Visited May 2015
Posted 1 week ago
Was not the therapist which did my facial when I visited the last few times so had someone new or different resulting in a very light massage. So based on this massage, I would not recommend to anyone who like a good firm massage, maybe only if you are there to combine with another treatment as the offer price on Wanhanda is quite attractive.

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Verified review Visited May 2015
Posted 1 week ago
I had a The Runway Body Massage and have awarded it 3 stars.

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Verified review Visited April 2015
Posted 2 weeks ago
Nice atmosphere and very good service!staff extremely professional she explained step by step what she did during the treatment. Extremely recommended!!!!

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Verified review Visited May 2015
Posted 2 weeks ago
Always have a good experience at the Runway. Would recommend. Nice blowdry done with a bliss head massage whilst washed. a good treat :)

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Verified review Visited May 2015
Posted 2 weeks ago
booked this appointment on a recommendation/whim on my lunch break. The staff were really friendly. It could use a bit of paint but everything seemed clean. I was impressed with the gentalman Emily that cut my hair as most time when you say you want to keep as much length as possible you still come out with it being way too short. Will be going back again and in fact have already booked the appointment. I will be recommending the salon to my co-workers.

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Verified review Visited May 2015
Posted 2 weeks ago
Beauty therapist was lovely and professional. The treatment room had definitely seen better days though. Wouldn't take much to really transform it, as it would have really improved the overall experience.

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Verified review Visited April 2015
Posted 2 weeks ago
Great salon, always get my hair done by different stylists but always had a good cut. This time, the cut was great, still gettin compliments! Thanks so much!

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Verified review Visited May 2015
Posted 3 weeks ago
I had a Ladies Cut and Blow Dry and have awarded it 3 stars.

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Verified review Visited April 2015
Posted 4 weeks ago
This second visit for a facial feels a little more rush and less of a pamper. Facial massage and mask seems to be relatively quick. So feels like an express facial rather than a regular facial. May have to try the more expensive luxury facial next time.

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Verified review Visited April 2015
Posted 1 month ago
My personal waxer was amazing as usual! We get along so well that the times just fly by chatting and the result was smoothness all the way!

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Verified review Visited April 2015
Posted 1 month ago
My hairdresser did a great job with my hair and I had a very good experience - thank you. Would go again.

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Verified review Visited April 2015
Posted 1 month ago
I had a Full head hi light and a cut and have awarded it 4 stars.

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Verified review Visited April 2015
Posted 1 month ago
great service from a very friendly team. i had a brazilian wax and the lady who waxed me was very quick and efficient.

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Verified review Visited April 2015
Posted 1 month ago
Very good service, hairdresser listened to how I wanted my hair cut and also made some suggestions of what may suit.

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Verified review Visited March 2013
Posted 1 month ago
I love this salon, I only wish it were closer to where I lived as I'd be a regular! I have enjoyed a few cut and blowdrys here, particularly love the complimentary head massage and fully extending chairs that allow you to lie down whilst having your hair washed! Very relaxing! The staff are nice enough and the place is a reasonable size. Next time i'm around Westminster I'll be over in a shot!

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