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Venue rating

5.0

119 reviews

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The Organic Treatment Company
The Organic Treatment Company
London Based Mobile Spa,
W1W,
United Kingdom

Mobile Spa

The Organic Treatment Company
London Based Mobile Spa,
W1W,
United Kingdom

Opening hours

Mon - Fri 10:00am - 9:00pm
Sat 9:00am - 6:00pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

The Organic Treatment Company

Welcome to The Organic Treatment Company. London's leading mobile beauty and mobile massage company. Providing 5 star treatments in the comfort of your own home, office or hotel room. Using all Natural and Organic products for each treatment, be it a manicure, spray tan or massage we have something for everyone. From individual hour treatments to full fledged spa packages, product and pamper parties, OTC is the perfect solution for all your relaxation needs.

We use a combination of brands to create the perfect treatments all of which are sold at our online shop

https://clients.mindbodyonline.com/ASP/home.asp?studioid=19902

All products are paraben, petrochemical and synthetic fragrance free.

We understand times are changing, people are becoming more Eco friendly and are already embracing organic sources. However, for some there is never enough time in the day to stop and think about it or its benefits.

The OTC is the perfect solution - where organic is not just a word, it is an experience.

Our fully trained, qualified and insured mobile therapists come to you and are bound to OTC professional regulations.

We ask all our guests to respect our mobile therapists professionalism at all times.

To make an apointment please call us on 020 3 551 3935

We encourage all our clients to write feedback based on their experiances with OTC. We have a fabulous rating and most of our clients are referred to us becuase of the feedback left. However we ask if there are any questions or you have any concerned feedback please do contact us first so we may resolve this for you before wrtting any negative feedback. The reason we ask this of our clients is becuase sometimes we are not sure who writes what as more often than not your customer user name on wahanda is not your real name and therefore we cannot contact you personally to resolve any issues you may have.

Many thanks for taking the time to read our profile and we look forward to booking you in soon!

OTC TEAM x

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Services

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Comments

Reviews are written by our customers after their visit.

5.0

Chain rating

Based on 119 reviews

5 stars 76
4 stars 30
3 stars 10
2 stars 2
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (17)
  • Body Treatments (3)
  • Spray Tanning and Sunless Tanning (1)
  • Counselling & Holistic
  • Ayurvedic (1)
  • Face
  • Facials (50)
  • Makeup Treatments (1)
  • Hair
  • Haircuts and Hairdressing (1)
  • Hair removal
  • Sugaring (1)
  • Waxing (5)
  • Massage
  • Aromatherapy Massage (27)
  • Deep Tissue Massage (20)
  • Hand Massage (1)
  • Indian Head Massage (2)
  • Reflexology (1)
  • Swedish Massage (28)
  • Therapeutic Massage (16)
  • Nails
  • Manicure (5)
  • Pedicure (1)
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Have you been here? Write a review
Visited April 2014
Posted 2 weeks ago
Another really great treatment from OTC - my muscles felt so much better! One of the best massages ever .... Thank you!

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Visited March 2014
Posted 3 weeks ago
Tried out this home massage service at the last minute and was glad I did. It's very convenient in your own home and you just need to provide three towels and the masseuse will provide the table and oils etc. Overall I was very satisfied and would use them again. One thing to note is that the ambience will depend on you so to get that spa experience you will need to light your own candles, dim the lights etc.

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Posted 1 month ago
After some initial scheduling issues, Natalie seemed to go out of her way to book me in at a convenient time and came and delivered a fantastic - I mean fantastic - massage/ scrub detox treatment at my home. I have just booked my next treatment and so wouldn't hesitate to recommend OTC to others...Thanks!

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Visited February 2014
Posted 1 month ago
Lovely, lovely mini facial. It includes a choice of scrub or moisturising mask and the therapist gave great advice on which to go for and how to care for my skin in general. I had a body scrub after that which left my skin glowing. The products used are all natural and organic - great for sensitive skin. I'm definitely coming back for more treatments!

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Visited February 2014
Posted 2 months ago
Had a great massage. The lady who came to my home was friendly and very professional. The management also was efficient in solving a booking system fault. The whole experience was totally great.

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Visited February 2014
Posted 2 months ago
I had a Deep Tissue Massage and have awarded it 5 stars.

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Visited January 2014
Posted 2 months ago
Organic Treatment Company was great in accommodating me last minute. Scheduling it was a breeze with the office and Gia was on time and very professional. Great value.

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Visited January 2014
Posted 3 months ago
I have had a few swedish/deep tissue massages and sometimes walk away feeling as if I've been rubbed down a bit but not much actual therapy had taken place, if you know what I mean. This massage was lovely - firm, relaxing pressure and the therapist really worked on the knots in my shoulders. She also gave some advice for posture and that I should drink plenty of water for the rest of the day to flush out the toxins. Lovely organic oils and all in your own home. I'll definitely be booking again!

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Visited November 2013
Posted 4 months ago
I got a sugaring hollywood wax done for the first time and it wasn't half as bad as i was expecting ( i hate getting a wax so the fact that it hurt less is like winning the lottery for me). Anyways, it's nice that they are mobile and come to your home - they're still very professional and caring. My waxer, god i forgot her name - Claire i think?, was great! she was very thorough, did not make it awkward at all and she was pretty fast on top of that! So overall I am VERY satisfied with my treatment and will be booking a new one in the coming month, that's for sure!

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Visited September 2013
Posted 5 months ago
Not a good experience!! Their sugar wax left marks on my skin and the girl left many spots undone. Besides, she waxed my legs pulling the strips in the wrong direction, so my hair "broke" and grew back the very next day....
Not happy....

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Posted 6 months ago
I'd read so many great reviews and was really looking forward to having a pedicure and manicure in the comfort of my home. I get regular beauty treatments and thought this was a great idea. Unfortunately, whilst my ratings are fairly positive, this review will go slightly against the grain of previous reviews.

After months of unsuccessfully trying to book my appointment due to various reasons, I finally did get an appointment in August. She was extremely pleasant and keen to chat. She was not long qualified and was a little too delicate with my nails but did a good job generally.

The main problem was that my appointment, which was advertised as 1.5 hours ran over by an hour. Whilst I hardly complain about treatments running over time, the therapist did turn up 15 minutes late, which I was happy to overlook at the time. Except I was due to catch a flight later that day and overrunning had considerable impacts on my day, and I'm sure it would have impacted her schedule as well. I did try to help her along a bit but I did not want to rush her too much as she told me she was still learning.

I'm a big supporter of giving young people a chance and somewhere to start, and I was truly happy with the results on the day. However I would have preferred to have been advised that the treatment may take a bit longer so I could have prepared for it.

I had hoped to be booking OTC regularly but I personally didn't have the best experience so haven't done so.

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Posted 8 months ago
The massage was very relaxing and it was especially nice to have at home. Makes it a lot easier to schedule around work and family. A good gift for busy people.

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Posted 9 months ago
Last night, Natalie at The Organic Treatment Company visited our home to give me and my husband deep-tissue massages (one hour each). The concept of The Organic Treatment Company is a great one: the therapists travel to your home with their equipment whilst dressed professionally as employees of the company. Natalie is super sweet on the phone and very amenable to working with your work schedule. She was prompt and extremely professional, putting us at ease right away even though we don't typically have a lot of people come over our flat.
Natalie used the best massage table - it was extremely comfortable. She also had a lovely massage oil and her hands warmed up really quickly so the massage felt great, very therapeutic. She gave full-body massages which included the upper and lower back, shoulders, arms, hands, legs, feet and finished off with a head massage.
We were so impressed that we are going to schedule Natalie to give us massages on a monthly basis. The value is incredible and the quality is exceptional. I highly recommend this company and their services.

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Comments

8 months ago
Hi Kavita thanks so much for your lovely feedback its so nice to have regular clients like you and we look forward to booking you in again for next month. I hope you are starting to feel the benefits of your regular massages x

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Visited April 2013
Posted 1 year ago
Quite the best massage you could ever wish to have with a superb therapist. Excellent results. I felt great the next day like walking on air and the body a great deal lighter and refreshed.

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Visited February 2013
Posted 1 year ago
Amazing amazing amazing. There are no words to describe how good this treatment was and all in the comfort of my own home. My therapist, Natalie, was amazing, I was scrubbed within an inch of my life and then sprayed a gorgeous natural golden brown. Already booked my next one!

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8 months ago
Thanks so much for your amazing review we would like to use it on our new website. We like to reward our clients for recommending our service so we would like to give you a £5 credit towards your next treatment we look forward to booking you in again soon. x

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Visited February 2013
Posted 1 year ago
Brilliant! Just what I wanted! A home visit, no need for me to take half an hour to get to where I need to go. Perfect. She was prompt and lovely to deal with. Defo recommend them!

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Visited February 2013
Posted 1 year ago
Natalie is a sensational therapist. She is very gifted in many different ways. I have now tried her massages, manicures and waxing and they are all equally superb. She has a gift of making you feel at home whatever it is she is doing. She is exceptionally professional and she uses only the best products.

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4 weeks ago
What lovely kind words thank you so much for you amazing review - x

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Visited November 2012
Posted 1 year ago
Nathalie came to my house and was punctual as ever and she really knows how to put the exact pressure where needed. Really enjoyed the massage and will definitely book again.

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Visited March 2013
Posted 1 year ago
Great waxing provided by the Organic Treatment Company in the comfort of my home (thus the OK for ambience). Experienced and efficient therapist, good products. The only issue was with the booking process: I received two confirmations from Wahanda but it seems that the appointment was not passed to OTC so I had to call them and they were very apologetic for the situation. OTC managed to find a therapist for the following day (a Sunday) so I must admit, I am quite impressed with the service provided. Very good value for money on the Wahanda offer - I certainly would recommend giving it a try

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Posted 1 year ago
This was the first time I have had a treatment at home and it was a wonderful surprise. The therapists Natalie and Nicola were lovely and friendly. Set-up was quick and the 2hr package (scrub and massage) was a real treat and felt like it lasted forever. Nothing was rushed and I am still glowing and silky smooth 3 days on! Would definitely recommend them.

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1 year ago
Thanks Kimberley cant wait to get you booked in again we have another offer for this treatment if you sign to our newsletter you will have access to loads of promotions and special offers and this cleanse and detox is currently on a 50% offer go on line and book to get the deal. hopefully see you again soon. x

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