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Venue rating

4.1

7 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Laboratory Spa and Health Club, Mill Hill
The Laboratory Spa and Health Club, Mill Hill
1A Hall Lane,
Mill Hill, London, NW4 4TJ
United Kingdom

Day Spa

The Laboratory Spa and Health Club, Mill Hill
1A Hall Lane,
Mill Hill, London, NW4 4TJ
United Kingdom

Opening hours

Mon - Thur 6:30 am - 10:30 pm
Fri - Sat 6:30 am - 10:00 pm
Sun 8:00 am - 10:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Day Spa in Hendon
Tagged as: Day Spa

The Laboratory Spa and Health Club, Mill Hill part of The Laboratory Spa and Health Club

Our philosophy in designing the Laboratory Spa and Health Club has been to create an environment that offers a sanctuary from the stresses and strains of modern life.

We believe that all our members will appreciate the care and attention that has been paid to every detail of the club and that the quality of the facilities, high standards of cleanliness and customer service which we promise will be reflected in an atmosphere rarely enjoyed in other clubs.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 7 reviews

5 stars 2
4 stars 4
3 stars 0
2 stars 1
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Steam and Sauna Therapy (4)
  • Swimming (4)
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Have you been here? Write a review
Verified review Visited October 2014
Posted 4 months ago
Birthday treat for my friend we both had an amazing time, relaxed, staff was friendly. We Will do it again.

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Verified review Visited May 2014
Posted 4 months ago
Lovely relaxing day, the staff were very helpful and had a lot of common sense! Will hopefully be back soon.

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Verified review Visited August 2014
Posted 6 months ago
On booking it seemed odd that you couldn't view the treatments and prices that you had to pay for and book in addition to the price for the spa day. As a treat for my friend I then had to pay almost double to actually get a treatment. On arrival at mill hill lab spa my friend and I were given a mediocre welcome and as the only ones on a spa day we felt very much the outsiders within the centre. At lunch we were told we could have anything from the lunch menu board. We asked for chicken and brown rice only to be told the chef had already made four!! We took this to mean we couldn't have that option. We settled for jackets potatoes and plate of salad. On being served the jacket potatoes we were then told that salad was not part of the deal. It made for a frustrating experience and even though the ladies in the canteen/ cafe were friendly and welcoming the lack of communication of what was included was quite frankly a bit ridiculous.
The massages we had were fantastic and for this only I would return but only to have a massage. With regards swimming pool the water was cold and aqua aerobics taking place in half the pool that we weren't invited to join and it would have been good to have been told on booking as we may have altered our day schedule in that case.
As a centre it has potential but the value for money seriously needs looking at.

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Verified review Visited July 2014
Posted 7 months ago
I went for a Spa Day Escape for Two and have awarded it 4 stars.

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Verified review Visited April 2014
Posted 10 months ago
I went for a Spa Day Escape for Two and have awarded it 5 stars.

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Verified review Visited March 2014
Posted 11 months ago
I had a really lovely time on my spa day, it wasn't busy in the pool which was fantastic for a Saturday . Food was very good and fresh juices were lovely. I will definitely go back again.

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Posted 4 years ago
Beautiful health club, a bit tucked away but luckily a friend drove me there - Hendon is a bit out of my way.

We spent a few hours in the club and the staff were courteous and very helpful. I ended up spending the longest time in my stay at the juice bar, the mixologist can put together some wonderful fresh fruit and veg juices that are out of this world!

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