The Gloss Reviews

79 Walton Street, Chelsea, London, SW3 2HP

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Reviews are written by customers after their visit.

4.4
720 reviews

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Written by our customers, so you know what to expect at each and every venue.
I had a backcial, it was amazing. shirley was super nice and talked me through every step prior to doing it.
I attended the clinic for Cryolipolysis and the treatment was good. The therapist thoroughly explained the process and aftercare to me. The only thing I hadn't been prepared for is that it's recommended to detox after cryolipolysis, which had I realised, I'd have been ready for. The treatment itself wasn't without discomfort (it's like a strong, cold vacuum cleaner being attached to your skin), but it wasn't painful and the time passed without any issue. I'd recommend taking a book or a magazine along with you as there's no music and you'll be left on your own for periods of time, although regularly checked in on! After the machine had finished its work, the area was massaged and everything was done. No pain, no down-time and I went home on the train feeling fine. I've only marked the clinic down on value because I didn't feel that the number of areas covered in a session was obvious from the blurb on Wahanda. The price per session covers only one area, so basically, your stomach. Anything else (thighs etc) count as 2 areas and will require a double booking, which I found out to my cost. That said, they were able to fit me in for a second area there and then, so it was only a financial inconvenience as opposed to the inconvenience of having to re-book for another date. The salon was pleasant, clean and really easy to find and it all felt very professional. I would return.
I had one of their new products, a 3D Signature Facial. After I filled in a detailed questionnaire my skin was analysed and the 3D Facial was customised to the condition of my skin. I had a traditional cleanse with microdermabration instead of the light therapy steamer because my therapist said my skin was dry and steaming would make it worse. Something I never knew!? I had some whitehead expelled then radiofrequency done to stimulate collagen production causing a lifting and tighten effect. Then a skin cocktail of golden liquid vitamins was pushed into my skin using mesotherapy which penetrates the deeper layers of the skin. I needed 2 masks, one for hydrating and one for purifying to cool the skin. Then a moisturiser with an SPF. I had a bit of redness for the next 2 days and slight peeling which I was expecting since this was explained beforehand. Throughout the treatment I was asked how my skin was feeling and every step was explained. I may have forgotten or misunderstood lol, bottom line is that my skin looks much better than it did! My laugh lines have softened and frown lines are lighter as well! I was also advised on a maintenance regime and products to get maximum benefits of the facial which I'm still seeing day after day. I also have a customised follow up treatment plan over the next few weeks to get my skin looking and feeling radiant, blemish free, even toned and firmer! I couldn't be happier with the service! I've had endless amounts of facials done over the years and for the first time had a customised one using top of the range Medi-Spa machines and Liquid Gold products. The difference is worlds apart; I'll never go back to anything else. I can't recommend this highly enough!
The staff were very friendly and the woman doing my wax was particularly lovely and talked me through each stage. It wasn't as luxurious or as relaxing as an environment as my usual place but i was pleased with the result. It was the most expensive wax I've had and the results weren't any better than my previous ones but i suppose i was paying for the location rather than anything else. Not bad but i probably wouldn't return.
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I had the hollywood waxing and I was very satisfied with the whole experience. Would go back there again any day