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Venue rating

3.6

165 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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The Fitness Suite
The Fitness Suite
Park Plaza Hotel,
239 Vauxhall Bridge Road, London, SW1V 1EQ
United Kingdom

Fitness Centre

The Fitness Suite
Park Plaza Hotel,
239 Vauxhall Bridge Road, London, SW1V 1EQ
United Kingdom

Opening hours

Mon - Fri 6:30 am - 9:00 pm
Sat 10:00 am - 6:00 pm
Sun 10:00 am - 3:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

The Fitness Suite

The Fitness Suite is a private members health club based in The Park Plaza Victoria Hotel. Offering 5 star customer service and the latest facilities at an affordable price.The Fitness suite is the type fo facility that welcomes it's members and knows your name, it's a welcome break from the large commercial chain gym environments.

With no monthly membership contracts and a relaxed environment, when you join The Fitness Suite you will escape from the stresses and strains of an overcrowded health club and achieve your health and fitness goals.

The Fitness Suite is managed by top London personal trainers Scott Laidler and Victor Analuwa, who have infused their personal training background into the overall experience of being a member of the suite to provide a unique training experience in London's Victoria.

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Victoria?
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Comments

Reviews (written by customers after their visit)

3.6

Chain rating

Based on 165 reviews

5 stars 33
4 stars 61
3 stars 45
2 stars 11
1 star 15
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Steam and Sauna Therapy (3)
  • Face
  • Eyebrow and Eyelash Treatments (3)
  • Facials (53)
  • Massage
  • Deep Tissue Massage (1)
  • Swedish Massage (44)
  • Therapeutic Massage (60)
  • Nails
  • Manicure (1)
  • Pedicure (1)
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Have you been here? Write a review
Posted 2 years ago
this treatment took place in the fitness centre of a hotel and it was quite a small fitness centre with a very small treatment room but the therapist was good and i enjoyed the treatment overall - the environment could have been a bit nicer and to make it more relaxing

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Verified review Visited March 2011
Posted 3 years ago
I have visited this venue twice before (unfortunately I can't remember exactly when), and been very pleased on both occassions. Although it is set in a fitness venue, and therefore the entire venue possibly doesn't have the full ambience of a salon, the massage room was perfect and the massage itself was fantastic. The therapists are definitely very skilled and thought has clearly been put into the experience (the therapist used lovely soft blankets to keep parts of me warm and covered during the massage). I would defintely go back. As a plus, it is also conveniently located near to Victoria Station.

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Verified review Visited February 2012
Posted 3 years ago
I had a facial plus neck and back massage. The facial was lovely and used REN products. The massage was also good. All in all, very relaxing and the perfect end to a busy day. The therapist was very friendly and helpful. I would definitely recommend the venue.

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Posted 3 years ago
A VERY DISAPPOINTING (AND SHORT) EXPERIENCE
The therapist started my treatment 15 minutes late. I told her I had knots and tension in my neck and back and all she said was "who doesn't". She made no effort at all to remove them. The massage was quite relaxing but no sooner had it started than it ended. She had not done my feet or stomach and I pointed this out. She said that was not included in a 1 hour massage, only 1.5 hours. She then left. I looked at my watch. The massage had lasted 45 minutes! I mentioned this to the staff outside and wrote an email to the manager to complain. I was just told that it was now under new management and that the masseur was probably a temp. No offer of a further massage under the new management (at the same Wahanda deal price) or in fact anything. Very very disappointing. Would certainly never go again nor recommend it.

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Posted 3 years ago
Absolutely awful experience. GUYS DONT BOTHER BOOKING ANYTHING HERE EVEN IF IT COMES FREE!!! The place was really dirty. The shower tap was so dirty I felt disgusted to touch it. The changing room stank of sewage as if a pipe was burst. The sauna and steam room very suffactingly small and had not been cleaned for a long time. The therapist did not even greet us properly. It just felt she was doing us a favour for giving us the back massage. Will never recommend this place to m worst enemy.

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Verified review Visited October 2011
Posted 3 years ago
It was probably the most awful experience I have ever had for swedish massage. Don't expect anything for the facility. The suite is just a room in a tiny gym. You can hear everything whilst your session and you just can't focus or relax! And the therapist seemed to have no knowledge about how to release knot or complex of muscle. DO NOT BOTHER BOOKING!

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Posted 3 years ago
We showed up on time and was shown the facilities, clean, but quite compact with saunas, and locker rooms quite close together. The Therapist were professional and the over all good massage.
The overall Ambience was not as good as I aspected. The waiting area was not as comfortable as I expected. I would go again for the massage.

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Verified review Visited July 2011
Posted 3 years ago
The therapy room was next to the gym so was not very quiet and therefore not very relaxing. The treatment was fairly basic and the other facilities were very basic - just a very small sauna and no swimming pools. I would not be going back to this place for a treatment and would not recommend it.

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Verified review Visited July 2011
Posted 3 years ago
I was very happy with my visit to the Therapy Suite. It was very convienently located and the staff at the Victoria Plaza were very helpful in assisting me to the Therapy Suite. My massage was very relaxing throughout and I am looking forward to booking another one soon! I would definitely recommend this venue to my friends

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Verified review Visited June 2011
Posted 3 years ago
A very enjoyable experience. Central location with lots of parking and very friendly staff. I did not realise that I would also have the use of the facilities (steam room etc) for the day of my treatment, so I will hopefully go back soon for something else and then utilise that as well.

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Verified review Visited August 2011
Posted 3 years ago
The therapist was very informative about how I can look after my skin, even thou I do a good job by myself anyway. The salon is located in the gym section but there was no noise in the treatment room.

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Verified review Visited May 2011
Posted 3 years ago
when to the spa with two friends. a lot smaller than i imagined it would be. voucher said we could use all facilities but the sauna was out of order which reduced the facilities to the gym and the steam room. used the steam room which was pretty small. the spa only has two treatment rooms so i had to rock out alone in the steam oom whilst my two friends had their massages done.
nevertheless the massage was good and enjoyed it.

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Verified review Visited August 2011
Posted 3 years ago
Skilled therapist ans excellent massage, which got our the knots from my neck and back. The treatment room well appointed including a shower, and sauna and spa facilities were available as part of the deal.
The facility is located in the basement next to the hotels gym, which was a little disconcerting as the noise of people using the running machines was audible.

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Verified review Visited June 2011
Posted 3 years ago
I have visited the spa before and will continue to visit the spa again and again. The treatments are always very good and it is a peaceful environment, being located in the basement of the hotel.

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Posted 3 years ago
The massage and staff were fine, but there is no separate Therapy Suite, and when we arrived no staff on the Fitness Suite reception.

We did arrive early, and as there was no-one around (except people exercising) we weren't sure where to go or wait. When the staff arrived they did apologise and say they sent me an email to say they were running 15mins late, but that is assuming I had instant access to emails on the go....which I don't.

There is a steam room and sauna as well as the gym, but little else so once the massage had been completed there was no incentive to stay and use the facilities.

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Verified review Visited June 2011
Posted 3 years ago
The only reason why I gave only an "ok" for this massage is that I have back problems and like a proper, hard massage softening my tense muscles. This is obviously "just" a relaxation massage which some might prefer. The place is not very relaxing but does the thing to pop by after work.

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Verified review Visited May 2011
Posted 3 years ago
We were welcomed, explained how it works and showed our sections. Nice staff (in particular the therapist), clean environment and the products in the dressing rooms provided were quite nice. I think it was a bit boring exercise environment, but served its purpose.

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Verified review Visited June 2011
Posted 3 years ago
took the wifey
and she had a blast
I on the other hand was allowed the use of the facilities
which included the gym; sauna & steam
really value for money
staff are extremely pleasant and polite
venue is clean and not sooooooooo busy
really enjoyed our time and glad to have a few visits to come.
What would you tell your friends about the experience? Give us all the details - what you loved, what could have been better and anything that took you by surprise. Remember to please keep it clean.

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Posted 3 years ago
Worth checking out. Try and book early so that you can use the Sauna and Steam Room.

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Verified review Visited June 2011
Posted 3 years ago
3rd visit with a difference.
Miad was the perfect host making sure I wass well hydrated and my appointment was on time.
And Katherine - new therapist? .....w-o-n-d-e-r-f-u-l... Good strong hands/arms. Katherins combined a swedish massage really welll with deep tissue for the one hour duration.
Planning my next visit ...already!
Sauna and Steam was also very good especially since it felt like mine. All by myself, the perfect timing.

Thanks, I fully recommend this offer.

PS - Small gym/space but private!

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