Logging you in, please wait...
You are logged in
Log in to your account

Venue rating

4.1

63 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

Venue has no reviews yet

Be the first to write a review
Book now
Please select the service you’d like to book.
The Cove Spa St Albans
The Cove Spa St Albans
17 Russell Avenue,
St Albans, Hertfordshire, AL3 5ES
United Kingdom

Day Spa

The Cove Spa St Albans
17 Russell Avenue,
St Albans, Hertfordshire, AL3 5ES
United Kingdom

Opening hours

Mon 10:00 am - 6:00 pm
Tue - Fri 10:00 am - 8:00 pm
Sat 9:00 am - 5:00 pm
Sun 10:00 am - 4:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Cove Spa St Albans part of The Cove Spas

Cove Spa is renowned for its 'personalised' and cutting edge service where exceeding your expectations is our philosophy. A team of specialists who together have over 150 years of body, beauty and skincare experience is at hand when you visit one of our branches; currently spread across highly-desirable locations in London and Hertfordshire...

In St. Albans, you'll find our tranquil setting highly desirable - a great place to visit for a little pampering, relaxation or beauty treatments... come and enjoy the magic of Cove Spa!

See more

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 63 reviews

5 stars 23
4 stars 23
3 stars 13
2 stars 3
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Infrared Therapy (1)
  • Spray Tanning and Sunless Tanning (1)
  • Universal Contour Wrap (1)
  • Counselling & Holistic
  • Ear Candling (1)
  • Face
  • Chemical Skin Peel (1)
  • Eyebrow and Eyelash Tinting (1)
  • Eyelash Extensions (1)
  • Facials (2)
  • Hair removal
  • Brazilian Waxing (3)
  • Hollywood Waxing (7)
  • Male Waxing (1)
  • Threading (6)
  • Waxing (14)
  • Massage
  • Deep Tissue Massage (3)
  • Foot Massage (2)
  • Pre and Post Natal Massage (2)
  • Stone Massage Therapy (2)
  • Swedish Massage (2)
  • Thai Foot Massage (1)
  • Thai Massage (2)
  • Therapeutic Massage (7)
  • Nails
  • Gel Nails (7)
  • Manicure (1)
  • Pedicure (3)
Show more
Have you been here? Write a review
Verified review Visited August 2015
Posted 1 day ago
The treatment was very good and the beautician was very thorough using both hot wax and strips at no extra cost. I thought the treatment was so good that I signed up to their scheme where you buy 6 and get 2 treatments for free.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2015
Posted 1 day ago
I had a Warm Waxing Treatments and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited August 2015
Posted 4 days ago
I had a Gel Nails and have awarded it 4 stars.

Comment

Be the first to comment on this review

Verified review Visited August 2015
Posted 1 week ago
Good central St Albans location - efficient wax - good for quick/last minute treatments - I wouldn't necessarily recommend for relaxing spa days but for general maintenance it is hard to fault.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2015
Posted 1 week ago
I have been to this venue before for waxing and was very happy to return however this time for the vast majority of the appointment the member of staff was trying to sell me products and seeing if I would upgrade my facial detracting from the relaxing experience this was meant to be. Whilst I like this venue I will not be returning for a facial.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2015
Posted 1 week ago
Hannah is great at Gels! The atmosphere is nice and I always leave with perfect nails! Great choice of colours... highly recommended :-)

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2015
Posted 2 weeks ago
I desperately needed some me-time and this was the perfect escape from work life. The location was great for me working in St Albans and the spa itself was lovely, as soon as I walked in the smell of the aromatherapy treatments and products relaxed me straight away. The staff were incredibly friendly and the treatment itself was exactly what I needed. I will definitely be going back for the Express Massage as it was great.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited August 2015
Posted 3 weeks ago
Very dissappointed with service and treatment, did not come away feeling relaxed or that the massage made any difference, no ambience at all, will not be going back.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited July 2015
Posted 3 weeks ago
The staff are very friendly and very attentive. I had hot wax and was a lot less painful than other places I had been before, I will be going back. The only this is the place is looking a bit run down, could do with a fresh coat of paint. There is no step free access as far as i'm aware.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited July 2015
Posted 4 weeks ago
I had a Hot Waxing Treatments and have awarded it 3 stars.

Comment

Be the first to comment on this review

Verified review Visited July 2015
Posted 4 weeks ago
I had a gel nail polish applied, the service was friendly and the atmosphere was very relaxing. I will be going back! 😀

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited July 2015
Posted 1 month ago
Loved my Sunday afternoon at The Cove, so accommodating and so professional. Felt totally relaxed and came out a new person!!

Comment | Report as inappropriate

Be the first to comment on this review

Posted 1 month ago
Excellent treatment and customer service from Hannah on all treatments. She gives excellent customer service and helpful advice. Eyelash extensions have lasted longer than anywhere else I had them done previously and friends/family have commented on my eyebrows since she's threaded them. Made to feel very special.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited June 2015
Posted 2 months ago
I had a Hot Waxing Treatments and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited June 2015
Posted 2 months ago
I had never heard of The Cove Spa before, but after being given a voucher for my birthday, I decided to book myself in for a luxury pedicure.

On entering the building, I was a little surprised. Most of the spas that I've been to in England have been bright, modern places that border on sterility, and the name makes me think of Maine or Cape Cod: nautical decor and seashells and lots of light and airy spaces. Instead, The Cove is a colourful, Indian-inspired place that is reminiscent of somewhere you might visit in Goa or Kerala. Peaceful Eastern music plays throughout the building, Asian artefacts and colour schemes dominate, and the overall effect is peaceful, comforting and welcoming.

Rather than the reclining pedicure chairs with attached basins that I'm accustomed to, at The Cove you're seated on a banquette piled with cushions while you soak your feet in a wooden tub. It's very low-key and natural-feeling, unlike anything I've ever had done in England, and it made me feel sort of like I was on holiday. However, don't mistake low-key for low-quality - staff are well-trained and talented. Kayleigh, my pedicurist, described herself as "a perfectionist" and it shows in the job she did. My cuticles were perfectly trimmed, my nails were shaped well (or as well as they can be - years of ballet have left the toenails growing quite strangely), and everything was massaged, buffed and polished. The only bit we had some trouble with was the calluses on my heels - the combination of going barefoot year-round, and neglecting my foot care for the last 18 months, has left me with extremely thick skin that will probably require chemical peels to treat. However, my heels were considerably softer and smoother after my visit here than they've been in months. Overall I would say it's one of the best pedicures I've ever had.

In addition to doing superb work, Kayleigh was both friendly and professional. She was happy to talk when I felt like it, but wasn't exceedingly chatty, which I appreciate more than I can state. As an introvert with a hectic lifestyle, I turn to spas and salons for relaxation. More often than not, I like peace and quiet when receiving a beauty treatment or massage, as it's one of the few times I actually sit down and do nothing. Until about five years ago, this peace and quiet was easy to find, but in recent years beauty therapists seem to have become much chattier, and I find the constant small talk overwhelming. Happily, I didn't have that issue at The Cove, and I left feeling chilled and rejuvenated.

Five days after my treatment, I have no noticeable chips or other damage to the polish, which I'm quite happy about.

Despite choosing to come here because I had a voucher, I actually forgot to use it, so I'll probably come back soon for a back massage.

At £44, the luxury pedicure isn't cheap (particularly to a half-American girl used to US prices!), but it's not considerably more than other salons in St Albans. In addition, each month the spa runs a different offer, and this month (June 2015) the offer was on pedicures - buy four get one free, or buy six get two free, which saves quite a lot of money if you get your nails done regularly.

Overall, I was very happy with my experience at The Cove Spa, and would absolutely return.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited June 2015
Posted 2 months ago
Nice place and staff and while I'm sure they do other good treatments, bikini waxing really lets them down. Very disappointing, leaving lots of hairs left over that you then have to remove yourself, which you shouldn't have to do at £30 a treatment. They should look at getting more training in this area to provide better treatments to customers. I'd go again but not for bikini waxing.

Comment | Report as inappropriate

Be the first to comment on this review

Comments

2 months ago
Dear client,

I'm extremely disappointed and upset on reading your feedback, as we take pride in the quality of treatment and service Cove Spa offers. I am terribly sorry for the failure you experienced on this occasion - not a normal situation you'd expect to find with us; which has left me personally experienced and confused.

We'd like to make it up to you and would appreciate you contacting us directly on directors@thecovespa.co.uk so that we can reassure you of our first class standards.

I look forward to hearing from you soon.

Vikee
Director - Cove Spa

Report as inappropriate

Verified review Visited June 2015
Posted 2 months ago
I had a Warm Waxing Treatments and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited June 2015
Posted 2 months ago
Lovely place, lovely staff and an overall pleasant experience! Very relaxing ambiance in the reception area with calming music and a beautifully smelling environment. You feel pampered as soon as you walk in the door.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited May 2015
Posted 3 months ago
Lovely staff. Good, quick Hollywood wax although a couple of days later I noticed the area was peeling, which I have never had before - perhaps the wax was too hot although it felt ok at the time.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited May 2015
Posted 3 months ago
I really like the atmosphere at The Cove and the staff are lovely . Always punctual and willing to offer advice.

Comment | Report as inappropriate

Be the first to comment on this review

Show earlier reviews