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Venue rating

4.7

28 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Club and Spa
The Club and Spa
The Cube,
Commercial Street, Birmingham, B1 1RN
United Kingdom

Day Spa

The Club and Spa
The Cube,
Commercial Street, Birmingham, B1 1RN
United Kingdom

Opening hours

Mon - Fri 10:00 am - 8:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Modern, new, exciting; we’ve got it all..

Welcome to theclubandspa Birmingham. An inspired and inspirational health club and spa with unrivalled facilities, set within the most prestigious landmark in the Mailbox District.

For years, we have been providing an unparalleled member experience, setting new standards: from award winning design and architecture, to leading edge facilities and service levels. The results, when it’s all put together, are extraordinary. And, it’s all here for the taking

The Club - Brought to you by the FIA Club of The Year 2009 winners, based on the multi award winning Urban Chic clubs at Bristol and Chester. This leading edge club at The Cube will offer the very latest in health & fitness facilities partnered by Technogym, with the latest IPTV driven machines, coupled with state of the art Vibration Training, High Impact studio and Startrac Spinning experience.

The Spa - Hydro pools, 4 thermal rooms, a unique kelo sauna, meditation experience and a superior range of natural treatments are just a sample of what makes the spa at The Cube world class. Starting with the pre-treatment stage and concluding with our extraordinary post-treatment experience, the spa will create a sense of wellbeing every step of the way. 10 fully appointed treatment rooms by Pevonia and Elemis will give you that luxury choice. A rasul and couples suite will bring some fun to thespa experience in Birmingham and Our Champagne nail bar will provide the glamour you all deserve.

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Services

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Comments

Reviews (written by customers after their visit)

4.7

Chain rating

Based on 28 reviews

5 stars 18
4 stars 7
3 stars 2
2 stars 1
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (9)
  • Body Treatments (1)
  • Body Wraps (2)
  • Rasul and Mud Treatments (4)
  • Steam and Sauna Therapy (1)
  • Face
  • Beauty Treatments (1)
  • Eyebrow and Eyelash Treatments (2)
  • Facials (4)
  • Fitness
  • Swimming (1)
  • Massage
  • Aromatherapy Massage (1)
  • Lava Shells Massage (1)
  • Swedish Massage (2)
  • Therapeutic Massage (1)
  • Nails
  • Pedicure (1)
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Have you been here? Write a review
Verified review Visited March 2015
Posted 1 week ago
I went for a Spa Sensation Full Spa Day with Treatments and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 2 weeks ago
Excellent venue, beautifully scents spa rooms, great sense of care from the spa team, professional staff, great products, lovely location in iconic building - brows look lovely very happy will go again

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Verified review Visited February 2015
Posted 3 weeks ago
Lovely facilities, treatments and service. Brilliant spa, came away very relaxed. Would recommend. Nice to have a choice of food with the spa lunch too.

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Verified review Visited February 2015
Posted 4 weeks ago
The treatment was great, spa very busy though we hardly say down due to pool area being packed. Pool was also freezing

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Verified review Visited January 2015
Posted 1 month ago
Really enjoyed the relaxing surroundings and treatments - lunch was amazing too. Would recommend this spa to all. Staff friendly and attentive.

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Verified review Visited January 2015
Posted 2 months ago
I went for a Spa Retreat Day for Two and have awarded it 4 stars.

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Verified review Visited January 2015
Posted 2 months ago
I went for a Spa Sensation Full Spa Day with Treatments and have awarded it 4 stars.

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Verified review Visited December 2014
Posted 2 months ago
I went for a Spa Retreat Day for Two and have awarded it 5 stars.

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Verified review Visited December 2014
Posted 2 months ago
Great venue real sense of calm and relaxation. Good value for money. Friendly people. Will def be going again for sure

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Verified review Visited November 2014
Posted 3 months ago
Very pleasant welcome..reception staff made everything clear. Excellent gym. Pool small, nota swimmers pool, but good water massage jets. Really good steam room. I had booked a facial, which worked out well. Therapist was informative about the products and skin needs and no pressure sales on products. Lunch venue by the canal also pleasant, but menu a bit scant. Would visit again for sure.

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Verified review Visited November 2014
Posted 3 months ago
Lovely place to go and chill Sunday afternoon , great quiet room and saunas, over all really tidy - quality time tip top ;)

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Verified review Visited October 2014
Posted 4 months ago
Bought this as a present to my Mother & Auntie as a special treat. They absolutely loved it! The place was clean, tidy and the staff were so helpful. Treatments were fantastic so couldn't of asked for more. Highly recommended to all!

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Posted 1 year ago
This was a gift from my children I had many treatments before and I was impressed by the facial though upset that she allowed me to walk out with mascara on my cheeks and moisturiser blobs in different places on my face that were visible to anyone I walked past. The pedicure was nice, but not the luxury pedicure I paid for. There was no exfoliation of my feet and no leg massage as described in the treatment overview. The staff were very nice and I was only informed I could use the spa facilities on the way out and not when I booked, so a bit pointless!

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Posted 1 year ago
Overall i felt this place was over priced and been to much bigger and nicer spas . however my treatment itself was lovely , a nice therapist, beautiful treatment room . Dont think i would return to be honest.

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Posted 2 years ago
I visited the the gym and pool and sauna etc on my birthday the 12th of November and also had a meal and i had a great day. staff were nice and other clients there very very friendly. fantastic day

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Verified review Visited May 2012
Posted 2 years ago
The venue was lovely, and the choice for lunch was fantastic! Staff were all friendly and helpful. The pool is a little on the small side and we were kept waiting for our treatment for a little while without anyone telling us why. Also, the rasul treatment doesn't involve a therapist (hence my rating on value for money)- you have to smear the mud on each other, so make sure that you are very comfortable with the person you go with!
Overall a lovely day in a great setting, but I would have preferred a 30 minute massage instead!

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Posted 2 years ago
The spa itself when we got there was OK, I must admit though I have been to better for a similar cost. The issue I had was around booking. It took me around 15 phone calls to get booked in, between getting cut off and not being called back when leaving messages the whole booking process was painful. When I did get through to book I was told that lunch was included on our package. I had already complained to the manager about the 15 phone calls, she decided to email me back to apologise once again and dropped into the conversation that lunch wasn't included, this was a bit strange when I had discussed it at length and booked a time. My theory is a receptionist made a mistake and rather than admit it they just chose to deny all knowledge. My complaint to more senior management about my whole experience resulted in be being called a liar - they made me feel like I was just after something free - which I wasn't I just wanted someone to say sorry we made a mistake and we apologise. We did get given some free tester products and the reception staff and therapists were delightful but the whole experience was ruined by the management and poor booking experience. I would not go back and would not suggest it to any of my friends and family - in fact I have already deterred a few.

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Verified review Visited April 2012
Posted 2 years ago
In all the day was lovely.... had a relaxing day with a good friend!! We both had a great experience.
The Spa is new and fresh with modern interior. The therapist I had was amazing very down to earth and chatty which I liked. I had the Green Coffee body treatment and my friend the Rose Hydrator both lovely treatments.
The pool is quite small so swimming was not really an option when there were other groups in there.
Unfortunately there were a few men around doing maintenance in the changing rooms which was a little off putting but I suppose there never is a good time for maintenance........
The food in the restaurant was not all that great and we did not like that there was not a seperate section for Spa goers only - you can feel a little concious in your robe with other business like people around!

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Posted 2 years ago
Once we arrived at the spa reception we were greeted by smiling reception staff who were so helpful. During the show round and welcome we realised what a beautiful spa we were at, offering 5-star service in everything that they . treatments were outstanding and the therapists professional, but approachable! everything about this spa oozed relaxation and professionalism! carefully designed throughout, stunning colour schemes and wonderful facilities. the contrast between to cold vitality pool and hot steam room and saunas was wonderful, everything we could of asked for in a spa. the food in the lounge was lush, exceeded my expectations. In fact the whole experience met my expectations and more. Thank you, Thank you, Thank you.

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Posted 2 years ago
I had a great day at this spa enjoying the relaxing experience I was promised. From the moment you walk in staff are happy to help and guide you in the right direction. I had two body treatments and would highly recommend both. The facilities cover everything you need from your spa day and the Luxurious relaxation snug are amazing.

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