Logging you in, please wait...

You are logged in

Log in to your account

Venue rating

4.4

32 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

Venue has no reviews yet

Be the first to write a review
Book now
Please select the service you’d like to book.
The Club and Spa
The Club and Spa
The Cube,
Commercial Street, Birmingham, B1 1RN
United Kingdom

Day Spa

The Club and Spa
The Cube,
Commercial Street, Birmingham, B1 1RN
United Kingdom

Opening hours

Mon - Fri 10:00 am - 8:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Modern, new, exciting; we’ve got it all..

Welcome to theclubandspa Birmingham. An inspired and inspirational health club and spa with unrivalled facilities, set within the most prestigious landmark in the Mailbox District.

For years, we have been providing an unparalleled member experience, setting new standards: from award winning design and architecture, to leading edge facilities and service levels. The results, when it’s all put together, are extraordinary. And, it’s all here for the taking

The Club - Brought to you by the FIA Club of The Year 2009 winners, based on the multi award winning Urban Chic clubs at Bristol and Chester. This leading edge club at The Cube will offer the very latest in health & fitness facilities partnered by Technogym, with the latest IPTV driven machines, coupled with state of the art Vibration Training, High Impact studio and Startrac Spinning experience.

The Spa - Hydro pools, 4 thermal rooms, a unique kelo sauna, meditation experience and a superior range of natural treatments are just a sample of what makes the spa at The Cube world class. Starting with the pre-treatment stage and concluding with our extraordinary post-treatment experience, the spa will create a sense of wellbeing every step of the way. 10 fully appointed treatment rooms by Pevonia and Elemis will give you that luxury choice. A rasul and couples suite will bring some fun to thespa experience in Birmingham and Our Champagne nail bar will provide the glamour you all deserve.

See more

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 32 reviews

5 stars 20
4 stars 7
3 stars 3
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (9)
  • Body Treatments (1)
  • Body Wraps (2)
  • Rasul and Mud Treatments (4)
  • Steam and Sauna Therapy (1)
  • Face
  • Beauty Treatments (1)
  • Eyebrow and Eyelash Treatments (2)
  • Facials (4)
  • Fitness
  • Swimming (1)
  • Massage
  • Aromatherapy Massage (1)
  • Foot Massage (1)
  • Lava Shells Massage (1)
  • Swedish Massage (2)
  • Therapeutic Massage (1)
  • Nails
  • Pedicure (1)
Show more
Have you been here? Write a review
Verified review Visited May 2015
Posted 2 days ago
I went for a Spa Sensation Full Spa Day with Treatments and have awarded it 5 stars.

Comment

Be the first to comment on this review

Posted 3 weeks ago
Club & Spa Birmingham part of the The Cube
If I could put a zero I would! This has to be the worst case of lack of communication ever!

First week in April- 10 phonecalls - twice a day Monday to Friday pressing number 1- answerphone message only option
Second week in April - 10 phonecalls- twice a day Monday to Friday pressing number 1- answerphone message only option
Third week in April - 15 phonecalls- 3 times a day Monday to Friday pressing number 1 answerphone message only option
Last week in April
4 phonecalls Monday- pressing number 1- answerphone message only option
4 phonecalls Tuesday- pressing number 1- answerphone message only option
4 phonecalls Wednesday- pressing number 1- answerphone message only option- left voicemail message- no response- sent an email no response
38 phonecalls on Thursday 30th April / I left a voicemail message and a follow up email:
1st phonecall pressed 2 (New Membership Enquries) and phone was answered by male staff member saying that Spa is not open until 10.30am and to try again then
2nd Phonecall 11am pressing 1- answerphone the only option
3rd to 10th phonecall- pressing 1- answerphone the only option
11.20am 11th phonecall - pressing 2 (New Membership Enquries)- phone call answered by male member of staff- said that there are people working in the spa today- not sure why they are not answering- he offered to go to the spa and pass on the message in person- took down details- no response.
3pm 12th phonecall pressing 1- answerphone the only option
4.14-5pm 13th- 28th phonecall pressing 1- answerphone message the only option
5.02pm missed call and voicemail message from the Club and Spa- ‘Please call the spa and we can help you with your enquiry- if you get the answerphone please leave a message and we will call you back.’
5.04pm 29th phonecall- pressing 1- answerphone message the only option
5.05pm onwards 29th-37th phonecall pressing 1- answerphone the only option

38th phonecall this time pressing 2 (New Membership Enquries)- phone answered by female member of staff- tells me there is no spa manager at the moment- last one left a few weeks ago and they are in the process of recruiting a new manager.
39th and final phonecall of today at 6.27pm- just before they close at 6.30pm- phone picked up by Chantelle- very helpful on reception tells me that the Spa Manager is in today her name is Lucy but that she doesn't take phone calls after 6pm and to try her again in the morning from 10.30am-(So there is a Spa Manager- or isn't there?)
I have emailed the director, who managers the Birmingham & Bristol venues so we will see if he gets back to me.
After a month of trying to book- I will give it a miss- thanks!

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited March 2015
Posted 1 month ago
I had a Sports Foot Groom and have awarded it 3 stars.

Comment

Be the first to comment on this review

Verified review Visited March 2015
Posted 1 month ago
I went for a Spa Sensation Full Spa Day with Treatments and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited March 2015
Posted 1 month ago
I went for a Spa Sensation Full Spa Day with Treatments and have awarded it 4 stars.

Comment

Be the first to comment on this review

Verified review Visited February 2015
Posted 2 months ago
Excellent venue, beautifully scents spa rooms, great sense of care from the spa team, professional staff, great products, lovely location in iconic building - brows look lovely very happy will go again

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited February 2015
Posted 2 months ago
Lovely facilities, treatments and service. Brilliant spa, came away very relaxed. Would recommend. Nice to have a choice of food with the spa lunch too.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited February 2015
Posted 2 months ago
The treatment was great, spa very busy though we hardly say down due to pool area being packed. Pool was also freezing

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited January 2015
Posted 3 months ago
Really enjoyed the relaxing surroundings and treatments - lunch was amazing too. Would recommend this spa to all. Staff friendly and attentive.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited January 2015
Posted 3 months ago
I went for a Spa Retreat Day for Two and have awarded it 4 stars.

Comment

Be the first to comment on this review

Verified review Visited January 2015
Posted 4 months ago
I went for a Spa Sensation Full Spa Day with Treatments and have awarded it 4 stars.

Comment

Be the first to comment on this review

Verified review Visited December 2014
Posted 4 months ago
I went for a Spa Retreat Day for Two and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited December 2014
Posted 4 months ago
Great venue real sense of calm and relaxation. Good value for money. Friendly people. Will def be going again for sure

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited November 2014
Posted 5 months ago
Very pleasant welcome..reception staff made everything clear. Excellent gym. Pool small, nota swimmers pool, but good water massage jets. Really good steam room. I had booked a facial, which worked out well. Therapist was informative about the products and skin needs and no pressure sales on products. Lunch venue by the canal also pleasant, but menu a bit scant. Would visit again for sure.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited November 2014
Posted 5 months ago
Lovely place to go and chill Sunday afternoon , great quiet room and saunas, over all really tidy - quality time tip top ;)

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited October 2014
Posted 6 months ago
Bought this as a present to my Mother & Auntie as a special treat. They absolutely loved it! The place was clean, tidy and the staff were so helpful. Treatments were fantastic so couldn't of asked for more. Highly recommended to all!

Comment | Report as inappropriate

Be the first to comment on this review

Posted 1 year ago
This was a gift from my children I had many treatments before and I was impressed by the facial though upset that she allowed me to walk out with mascara on my cheeks and moisturiser blobs in different places on my face that were visible to anyone I walked past. The pedicure was nice, but not the luxury pedicure I paid for. There was no exfoliation of my feet and no leg massage as described in the treatment overview. The staff were very nice and I was only informed I could use the spa facilities on the way out and not when I booked, so a bit pointless!

Comment | Report as inappropriate

Be the first to comment on this review

Posted 1 year ago
Overall i felt this place was over priced and been to much bigger and nicer spas . however my treatment itself was lovely , a nice therapist, beautiful treatment room . Dont think i would return to be honest.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 2 years ago
I visited the the gym and pool and sauna etc on my birthday the 12th of November and also had a meal and i had a great day. staff were nice and other clients there very very friendly. fantastic day

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited May 2012
Posted 2 years ago
The venue was lovely, and the choice for lunch was fantastic! Staff were all friendly and helpful. The pool is a little on the small side and we were kept waiting for our treatment for a little while without anyone telling us why. Also, the rasul treatment doesn't involve a therapist (hence my rating on value for money)- you have to smear the mud on each other, so make sure that you are very comfortable with the person you go with!
Overall a lovely day in a great setting, but I would have preferred a 30 minute massage instead!

Comment | Report as inappropriate

Be the first to comment on this review

Show earlier reviews