My technician was very knowledgeable and had great customer services skills. That been said, I do feel the painting of the nails itself could've been better. On some of the nails, you can see how the paint didn't go all the way to the corners. I didn't notice this until I had left and checked which is frustrating. Also, I feel the word manicure is quite lose. Whilst other places include hand scrub and massage in a manicure, this place didn't. Also, cuticle work could've been better.