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Venue rating

4.6

19 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Bannatyne Spa York
The Bannatyne Spa York
White Rose Close,
Unit 1A, York Business Park, Nether Poppleton, York, YO26 6RL,
United Kingdom

Day Spa

The Bannatyne Spa York
White Rose Close,
Unit 1A, York Business Park, Nether Poppleton, York, YO26 6RL,
United Kingdom

Opening hours

Mon 9:00am - 5:30pm
Tue 9:00am - 6:00pm
Wed - Thur 9:00am - 8:00pm
Fri - Sun 9:00am - 5:30pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

Venue type: Day Spa in York
Tagged as: Day Spa

The Bannatyne Spa York part of Bannatyne Spa

We invite you to melt into a haven of tranquillity, a retreat in which to relax, unwind and begin the journey towards total wellbeing. The Bannatyne Spa York in partnership with Elemis offers both men and women therapies and spa rituals with uplifting outcomes.

Relax the mind, soothe the soul and lift the spirit.

Our team will help you escape, rejuvenate and harmonise body and soul, to cleanse you of everyday stresses and strains.

On entering one of our five therapy rooms you will experience elements of warmth, candlelight, soothing music and delicate fragrances which conspire to create a sensual tranquillity. Our spa and beauty treatments will relax you and refresh your whole inner being. We also offer a dual treatment room where you and a friend or loved one can experience your treatments together.

We can pamper you from head to toe using only the best products. TIGI and GHD are used in our Wella Professional salon; you can experience a wonderful selection of hand and foot treatments by Leighton Denny.

For those of you with serious skin or body concerns, our team of experienced and professional therapists will be happy to advise and prescribe home care rituals for you.

If you are coming along on a pamper spa day we are based just off the motorway and have a great selection of restaurants nearby. We also have a hotel next to our club so you can extend your pamper day so that you can enjoy the historical city of York.

We look forward to seeing you soon.

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Services

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Comments

Reviews are written by our customers after their visit.

4.6

Chain rating

Based on 19 reviews

5 stars 13
4 stars 5
3 stars 0
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Steam and Sauna Therapy (4)
  • Face
  • Facials (9)
  • Fitness
  • Swimming (4)
  • Hair
  • Haircuts and Hairdressing (2)
  • Massage
  • Indian Head Massage (1)
  • Reflexology (1)
  • Swedish Massage (4)
  • Therapeutic Massage (10)
  • Nails
  • Manicure (1)
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Have you been here? Write a review
Visited March 2014
Posted 2 weeks ago
good value for the money. the massages were lovely, girls really friendly and professional. went on a tuesday so pretty much had the whole place for ourselves.

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Visited March 2014
Posted 3 weeks ago
Service and staff were very good, felt really relaxed. Thoroughly enjoyed it and so did my friend. I will certainly use it again

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Visited February 2014
Posted 4 weeks ago
I was happy with the spa day experience. The treatment was lovely and relaxing. Free drinks in the relaxation room too. The only negative I can say is I heard the reception staff talking badly about there colleagues which I thought was unprofessional in front of customers.

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Visited February 2014
Posted 1 month ago
We visited the York spa and it was much better than expected - the pool was large and there were two jaccuzzis, two saunas and two steam rooms, more than at other spas we have visited. Large changing room with plenty of showers. The treatment rooms were very nice and the therapists very friendly and knowledgeable. I had the expert facial which also included a very nice back massage and was finished off with a scalp massage - all in all a very relaxing day, will definitely go back.

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Visited January 2014
Posted 1 month ago
It was a great day out. Food in the café was basic but nice and not expensive, sometimes can feel ripped off in these places but not here. There was two Jacuzzi's and sauna's and steam rooms which was nice as otherwise you can spend a lot of time waiting around. The massage and scalp massage was lovely - it just never lasts long enough! would recommend.

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Visited January 2014
Posted 1 month ago
Reception staff were polite and helpful. My friend and I got a double beauty room and had our treatments together, the facial and massage were excellent. Had a lovely lunch, which was very reasonably priced compared to others spas I have visited. Pool was a tad cool for me but the jacuzzi and steam/saunas were great. Spa day was brilliant, I would visit again.

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Visited January 2014
Posted 1 month ago
Great facial and massage, very good value and will repeat if similar offer available again. A really relaxing and enjoyable experience.

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Visited January 2014
Posted 2 months ago
I went for a Christmas Spa Day for Two and have awarded it 4 stars.

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Posted 1 year ago
Lovely relaxing day. The staff were informative and helpful. The facilities were clean and almost everything was working. Shame about the jacuzzi! Didn't spoil our day though.

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Posted 1 year ago
The building is large, open and airy. We were made welcome and shown around by a smiley faced young lady. we ordered lunch and were remembered by the young man who took our order and it was ready and waiting for us (and very tasty). Although busy as a hole, the pool sauna, steam and jacuzzi area was reasonably quiet and we could use everything as we wished apart from the jacuzzi. There were 2 small jacuzzis and one was broken (and had been for 3 weeks according to a member) but this didn't affect us.

The facial we had was excellent, relaxing and done very professionally. We left feeling totally relaxed and floating on air!!

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Posted 1 year ago
first impression was poor. reception staff were grumpy. the place felt like a standard gym rather than a spa.
when i got changed into my robe and slippers i then had to walk back towards the reception area along a corridor which faced the cafe - as the only person in a robe and slippers i felt very silly as i walked towards everyone in the cafe (i didnt see anybody else in robe and slippers the whole day - i think most people were there for the gym)
the 'relaxation room' was just a waiting room - a small room with a couple of small sofas and some magazines.
my facial and massage were nice until the therapist told me she was going to write a list of the products she used so i could buy them - before i'd even got off the bed and got dressed, she then tried to sell them as i paid which made me feel very pressured to buy.

the reflexology was ok, the therapist stopped 10 mins into the treatment to ask if i would like to lie down and have the lights off which i thought was odd - surely the therapist should set the scene before starting treatment! although she was nice, it made it feel very unprofessional. she also had long nails which really didnt work with the reflexology! the treatment also lasted 20 mins shorter than i had booked and paid for, i though it may have been cheaper when i paid but she still charged me for the full time.
the pool area was nice but it still felt like standard gym, not a spa at all.

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Visited February 2012
Posted 2 years ago
We had a great day which was very relaxing. However, when described as a spa I expected a wider variety of relaxation rooms. There was a pool with saunas, steam rooms and jacuzis which were lovely but no other spa rooms. The treatment rooms were then in a separate location upstairs with only a small 'relaxation' room to wait in beforehand. All the staff were very friendly and the cafe offered a good selection of food and drinks for lunch. Although not quite what I was expecting we had a very relaxing day, the highlight of which was the massages. These were done exceptionally well and made the whole experience. With the two for one voucher we had, I felt the day was very reasonable.

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Posted 2 years ago
I bought the 2 for 1 spa day which included the back, neck and shoulder massage, and scalp massage and it was brilliant. We also went for a swin and used the saunas and steam rooms. There were several sauna/steam rooms so none we too crowded at any one timme, and the pool was large compared to some spas I have been to. My friend has a bad back and explained this to the therapist and she was more gentle in these areas and concentrated more on the shoulders and neck. Everything was spotless, the staff were very helpful and knowledgeable and I'd definitely go back. If you can get the 2 for 1 it is also brilliant value.

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Visited September 2011
Posted 2 years ago
Absolutely fantastic. The venue was spotless, staff excellent, very helpful and the therapists very patient and understanding. I was quite impressed by the seated hair dryer area with plug sockets for your straighteners, wish I'd have known that before and taken them!! The only thing that could have been better was having more time there, which my mother and I would have had if my dad hadn't decided to do the shopping before he dropped us off!!!

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Visited October 2011
Posted 2 years ago
I went with a friend for a spa day. We had a lovely time - swimming and using the spa facilities and then going for a coffee before having a relaxing facial. We felt pampered and totally refreshed afterwards. I would really recommend this venue for the ambiance and the lovely staff.

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Visited August 2011
Posted 2 years ago
The overall experience was excellent and I will be returning as soon as possible with my girlfriends. The staff were extremely friendly and the venue was excellent, clean easy to access all areas and not too busy.

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Visited August 2011
Posted 2 years ago
great relaxing day. We went on a monday which was quieter than our usual friday session. \there's no hassle when you arrive, you are given your robe and slippers and shown around the facilities if you wish. There's plenty to do to entertain yorself for the whole day. The sauna and steam rooms are fab with 2 of each and different aromas in each. We joined in with a class free of charge and as long as there are spaces in the classes this is allowed. The food is healthy for lunch and with an afternoon of treatments, what more can you ask for? My massage was a bit on the soft side, but i could've said something so its not the girl's fault really.

really great day, consistently good! I'll be booking my next day there soon I'm sure.

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Visited July 2010
Posted 3 years ago
50 mile drive each way and it is still worth it for the day in the gym, swimming pool, jacuzzi and steam room followed by a brilliant hair cut. All staff pleasant and helpful, facilities perfectly clean and all working. Lunch lovely and very reasonable. We will be back again in a few weeks!!

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Visited May 2010
Posted 3 years ago
Just go for it!! A wonderful experience for both of us and we are planning another trip later in the year for another hair cut and use of the water area. The robes, towels and slippers were supplied in an easy to carry bag. Food was well priced and there was a good selection, sweet, savoury and healthy eating. Waiter service once ordered at the desk, although you have a lengthy wait for your food. Instead I asked for it to be provided at a particular time, and this was spot on.

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