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Venue rating

4.3

28 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Bannatyne Spa York
The Bannatyne Spa York
White Rose Close,
Unit 1A, York Business Park, Nether Poppleton, York, YO26 6RL
United Kingdom

Day Spa

The Bannatyne Spa York
White Rose Close,
Unit 1A, York Business Park, Nether Poppleton, York, YO26 6RL
United Kingdom

Opening hours

Mon 9:00 am - 5:30 pm
Tue 9:00 am - 6:00 pm
Wed - Thur 9:00 am - 8:00 pm
Fri - Sun 9:00 am - 5:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Venue type: Day Spa in York

The Bannatyne Spa York part of Bannatyne Spa

We invite you to melt into a haven of tranquillity, a retreat in which to relax, unwind and begin the journey towards total wellbeing. The Bannatyne Spa York in partnership with Elemis offers both men and women therapies and spa rituals with uplifting outcomes.

Relax the mind, soothe the soul and lift the spirit.

Our team will help you escape, rejuvenate and harmonise body and soul, to cleanse you of everyday stresses and strains.

On entering one of our five therapy rooms you will experience elements of warmth, candlelight, soothing music and delicate fragrances which conspire to create a sensual tranquillity. Our spa and beauty treatments will relax you and refresh your whole inner being. We also offer a dual treatment room where you and a friend or loved one can experience your treatments together.

We can pamper you from head to toe using only the best products. TIGI and GHD are used in our Wella Professional salon; you can experience a wonderful selection of hand and foot treatments by Leighton Denny.

For those of you with serious skin or body concerns, our team of experienced and professional therapists will be happy to advise and prescribe home care rituals for you.

If you are coming along on a pamper spa day we are based just off the motorway and have a great selection of restaurants nearby. We also have a hotel next to our club so you can extend your pamper day so that you can enjoy the historical city of York.

We look forward to seeing you soon.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 28 reviews

5 stars 15
4 stars 10
3 stars 2
2 stars 0
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Spray Tanning and Sunless Tanning (3)
  • Steam and Sauna Therapy (4)
  • Face
  • Facials (10)
  • Fitness
  • Swimming (4)
  • Hair
  • Haircuts and Hairdressing (2)
  • Massage
  • Indian Head Massage (1)
  • Reflexology (1)
  • Swedish Massage (4)
  • Therapeutic Massage (10)
  • Nails
  • Manicure (1)
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Have you been here? Write a review
Verified review Visited July 2012
Posted 5 months ago
Had a spa day here including facial and product which was good value for money but pool area wasn't great and cold

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Posted 9 months ago
Really enjoyed my spa day here at Banatynes York. Staff very friendly and with the treatment included felt very satisfied

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Posted 9 months ago
The reduced price spa day with 1 hr treatment was good value for money and I award it 4 stars.

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Verified review Visited October 2014
Posted 10 months ago
I went for a Bannatyne UK Spa Fortnight Exclusive 2 for 1 Spa Day and have awarded it 3 stars.

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Verified review Visited December 2012
Posted 10 months ago
Excellent facial including free gift from beautician offering high levels of customer service.
Spray tans are also another reason to head here
. Thanks for your assistance over time

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Verified review Visited September 2014
Posted 10 months ago
Straight forward and would have again. For a total spray tan virgin, this was as non scary as it could possibly be.

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Verified review Visited September 2014
Posted 11 months ago
Great place for a relaxing daytime friends. Staff couldn't have been more helpful. All facilities were fantastic. The steam rooms were a little bit too hot (for me!).

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Verified review Visited August 2014
Posted 11 months ago
I went for a Bannatyne Pamper Spa Day and have awarded it 4 stars.

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Verified review Visited May 2014
Posted 1 year ago
I went for a Christmas Spa Day for Two and have awarded it 5 stars.

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Verified review Visited March 2014
Posted 1 year ago
good value for the money. the massages were lovely, girls really friendly and professional. went on a tuesday so pretty much had the whole place for ourselves.

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Verified review Visited March 2014
Posted 1 year ago
Service and staff were very good, felt really relaxed. Thoroughly enjoyed it and so did my friend. I will certainly use it again

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Verified review Visited February 2014
Posted 1 year ago
I was happy with the spa day experience. The treatment was lovely and relaxing. Free drinks in the relaxation room too. The only negative I can say is I heard the reception staff talking badly about there colleagues which I thought was unprofessional in front of customers.

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Verified review Visited February 2014
Posted 1 year ago
We visited the York spa and it was much better than expected - the pool was large and there were two jaccuzzis, two saunas and two steam rooms, more than at other spas we have visited. Large changing room with plenty of showers. The treatment rooms were very nice and the therapists very friendly and knowledgeable. I had the expert facial which also included a very nice back massage and was finished off with a scalp massage - all in all a very relaxing day, will definitely go back.

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Verified review Visited January 2014
Posted 1 year ago
It was a great day out. Food in the café was basic but nice and not expensive, sometimes can feel ripped off in these places but not here. There was two Jacuzzi's and sauna's and steam rooms which was nice as otherwise you can spend a lot of time waiting around. The massage and scalp massage was lovely - it just never lasts long enough! would recommend.

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Verified review Visited January 2014
Posted 1 year ago
Reception staff were polite and helpful. My friend and I got a double beauty room and had our treatments together, the facial and massage were excellent. Had a lovely lunch, which was very reasonably priced compared to others spas I have visited. Pool was a tad cool for me but the jacuzzi and steam/saunas were great. Spa day was brilliant, I would visit again.

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Verified review Visited January 2014
Posted 1 year ago
Great facial and massage, very good value and will repeat if similar offer available again. A really relaxing and enjoyable experience.

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Verified review Visited January 2014
Posted 1 year ago
I went for a Christmas Spa Day for Two and have awarded it 4 stars.

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Posted 2 years ago
Lovely relaxing day. The staff were informative and helpful. The facilities were clean and almost everything was working. Shame about the jacuzzi! Didn't spoil our day though.

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Posted 2 years ago
The building is large, open and airy. We were made welcome and shown around by a smiley faced young lady. we ordered lunch and were remembered by the young man who took our order and it was ready and waiting for us (and very tasty). Although busy as a hole, the pool sauna, steam and jacuzzi area was reasonably quiet and we could use everything as we wished apart from the jacuzzi. There were 2 small jacuzzis and one was broken (and had been for 3 weeks according to a member) but this didn't affect us.

The facial we had was excellent, relaxing and done very professionally. We left feeling totally relaxed and floating on air!!

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Posted 2 years ago
first impression was poor. reception staff were grumpy. the place felt like a standard gym rather than a spa.
when i got changed into my robe and slippers i then had to walk back towards the reception area along a corridor which faced the cafe - as the only person in a robe and slippers i felt very silly as i walked towards everyone in the cafe (i didnt see anybody else in robe and slippers the whole day - i think most people were there for the gym)
the 'relaxation room' was just a waiting room - a small room with a couple of small sofas and some magazines.
my facial and massage were nice until the therapist told me she was going to write a list of the products she used so i could buy them - before i'd even got off the bed and got dressed, she then tried to sell them as i paid which made me feel very pressured to buy.

the reflexology was ok, the therapist stopped 10 mins into the treatment to ask if i would like to lie down and have the lights off which i thought was odd - surely the therapist should set the scene before starting treatment! although she was nice, it made it feel very unprofessional. she also had long nails which really didnt work with the reflexology! the treatment also lasted 20 mins shorter than i had booked and paid for, i though it may have been cheaper when i paid but she still charged me for the full time.
the pool area was nice but it still felt like standard gym, not a spa at all.

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