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Venue rating

3.4

47 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Bannatyne Spa Millbank
The Bannatyne Spa Millbank
4 Millbank,
Westminster, London, SW1P 3JA,
United Kingdom

Day Spa

The Bannatyne Spa Millbank
4 Millbank,
Westminster, London, SW1P 3JA,
United Kingdom

Opening hours

Mon - Tue - Closed -
Wed - Fri 9:30am - 5:30pm
Sat - Sun 10:00am - 6:00pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

Venue type: Day Spa in Victoria
Tagged as: Day Spa

The Bannatyne Spa Millbank part of Bannatyne Spa

We invite you to melt into a haven of tranquillity, a retreat in which to relax, unwind and begin the journey towards total wellbeing. The Bannatyne Spa Millbank in partnership with Elemis offers both men and women beauty therapies and spa rituals with uplifting outcomes.

Relax the mind, soothe the soul and lift the spirit.

Our team will help you escape, rejuvenate and harmonise body and soul, to cleanse you of everyday stresses and strains.

Elemis Spa Therapy encompasses vibrant, active and exotic treatments to indulge detox and de-stress, enjoy a wide choice of massages and facials using this superb brand. We also offer a brilliant range of hand and foot treatments by Leighton Denny so that you can be pampered from top to toe!

For those of you thinking of indulging in one of our fantastic spa days we offer a great location. We are based right beside the Houses of Parliament and Big Ben, and just a five minute stroll from the London Eye, so that you can enjoy seeing the sights of London and then bring yourself in for a relaxing massage or sooth your tired feet with a great Leighton Denny pedicure.

We look forward to welcoming you to The Bannatyne Spa Millbank.

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Services

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Comments

Reviews are written by our customers after their visit.

3.4

Chain rating

Based on 47 reviews

5 stars 10
4 stars 17
3 stars 9
2 stars 4
1 star 7
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Spray Tanning and Sunless Tanning (2)
  • Face
  • Eyebrow and Eyelash Treatments (1)
  • Facials (16)
  • Massage
  • Deep Tissue Massage (1)
  • Indian Head Massage (5)
  • Stone Massage Therapy (1)
  • Swedish Massage (18)
  • Therapeutic Massage (21)
  • Nails
  • Manicure (2)
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Have you been here? Write a review
Visited March 2014
Posted 2 weeks ago
Really great experience! Lovely spa and such a lovely team of staff, thank you for a great day! Look forward to coming back. Perfect massage, thanks.

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Visited February 2014
Posted 1 month ago
I went for a 2 for 1 Bannatyne Pamper Spa Day and have awarded it 5 stars.

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Visited December 2013
Posted 1 month ago
I went for a 2 for 1 Bannatyne Pamper Spa Day and have awarded it 4 stars.

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Visited February 2014
Posted 1 month ago
I bought a package deal for my best friend's birthday and it was a brilliant day in the Millbank branch. We spent the day there and enjoyed all the facilities. I wish there were more fun classes that we could have joined to make the day more exciting such as zumba or yoga perhaps so something Bannatyne Spa can consider for the future. Absolutely loved the experience!

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Posted 1 month ago
It was a very busy Spa just next to the Big Ben. The location is brilliant. We had 15 min massage including to our package. The venue overall is not too big, we went only for the spa side - using the pool, jakuzzi, steam room and sauna. The place is very clean, lovely smell all over, but the venue itself is not too big. This is what my partner said. The pool was not too big, steam room was a little too hot, so this I would not recommend for men. But ladies, this is ideal for us! I really loved the pool, and despite we were there in Sunday, there was not crowded. Perfect relaxation, i enjoyed it. Massage was superb and thanks for Paige to sort out our appointment.

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Visited February 2014
Posted 1 month ago
i really enjoyed it . it was worth it i would love to go back again some time soon the services are good but you need to put wifi please

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Visited January 2014
Posted 2 months ago
It seems to be very difficult to find a spa which feels like a luxurious pamper day without paying a fortune. This fits the bill perfectly. A lovely day out, recommended.

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Visited January 2014
Posted 2 months ago
This was the second time I have been there, I spent the whole afternoon there with my friend, very clean, free hot drinks, massage was very professional, would recommended to my friend again.

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Visited January 2014
Posted 2 months ago
I had a lovely day at the Bannatyne Spa. The décor was very modern. The atmosphere was very relaxing. The facilities were maintained and cleaned regularly. It was a great place to just chill out for the day. I would definitely come here again very soon.

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Visited November 2013
Posted 4 months ago
A lovely relaxing experience and a nice touch with the tea and cake offer! I will definately return.Nice one :-)

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Posted 6 months ago
We arrived 20 minutes earlier, as requested to fill in paper work for our massage. However the treatment was delayed by 30 minutes.

When the treatment was given, the towel gives to me to cover myself for the full body massage was damp and smelt as if it had been used. When I asked the lady for a new towel, she touched the one she originally ave me and said "I used this when I gave a manicure and water must have splashed on it". My thought.. GROSS...

The massage was ok, however despite being late, it ended 15 minutes earlier than the 1hour massage that was bought.

Overall, not good service, and I would not recommend this place.

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Posted 7 months ago

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Visited August 2013
Posted 7 months ago
I went for a spa day with a friend. The facial was excellent and the massage was good. Staff was friendly and professional. The facilities are a bit out of date and the spa area is very small. There is no relaxation area. Overall though we still had a good day but wouldn't go back there necessarily. A pity really as it is very close from where I live.

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Visited June 2013
Posted 10 months ago
The Bannatyne Spa is in a gym, but it's a nice gym and I the spa waiting area is more "spa" than "gym".

The staff were fine, too, but the spray tan itself wasn't great. I've had a few before, but never has the room been so thick with the spray! I was in a fog of it while I got dressed after the tan, and it had settled on all the surfaces so I got it on the bottoms of my feet. It was was inside my nose, and I was coughing for the rest of the day. How about some ventilation, Bannatyne?

The tan looks okay, but I would never go back as I don't think I should have been breathing in clouds of self-tanner for that long...

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Posted 11 months ago
I won this gift voucher from my workplace for Employee of the Quarter! So was absolutely free. Not a bad welcome, was shown around the facilities but its not a sole Spa place, it is a health club including a gym which was OK, used the gym for a little while then used the jacuzzi and sauna which was quite nice but the downside of the experience was the treatments - our masseuses were both late approx 10 minutes and my personal masseuse rushed my facial only spending 15 minutes on it when it was supposed to be a 30min facial so I did ask her if the 30 mins were up and she replied 'yeah'. I was not convinced, especially when the swedish massage lasted much longer-30 minutes. I at least thought she would have made up for being late! I was disappointed- she did not speak to me at all, did not mention no products which I was surprised and also when I was let out, my sister came out 10 minutes later than me and she explained she got the full treatments and I realised mine was rushed. Disappointment! My sister told me her masseuse spoke to her about products and even asked if she is OK at points etc. Let down. Whether or not I paid, I should have received what I was entitled for. Anyway left around 3pm. I did not have the truly refreshed feeling to be honest, though my sister did! Lol. On our way out the receptionist was too busy on the phone to promote any products or to even say goodbye. It was a shame because I was looking to buy some Bannatyne products but I did not feel that welcome to.

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Visited March 2013
Posted 1 year ago
Great professional facilties, I was provided with a shower cap, disposable underwear and moisturiser for my knees and elbows etc. A week on and my tan has just starteg to fade and I had no streaking at all.

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Visited March 2013
Posted 1 year ago
I Thought the place was very welcoming, the facilities were amazing and there was complimentary tea/coffee throughtout the day. The sauna and swimming pool were my favourite areas. The Gym has state of the art equipment and the classes are run by very friendly and enthusiatic tutors. The only thing that was lacking was a relaxing room accomodated within the spa itself rather than the reception where we can have lunch ect..but other than that it was great value for money and I would definatley recommend it.

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Visited March 2013
Posted 1 year ago
I really enjoyed my afternoon + evening at Bannatyne Spa. The receptionist was very friendly and calming. My therapist Aggy was amazing she gave me a wonderful massage, facial and manicure - each the best I've ever had. Her knowledge of the products was brilliant (the products were excellent quality too which made the experience even better) and we had a lovely chat, she was a pleasure to be around.

The gym, swimming pool, jacuzzi and sauna were also excellent and I was really impressed with the location and building generally. However the female changing room was quite disappointing as it was very very humid and condensated with mould patches and very little space to change and tiny guest lockers that were quite impractical. I would definitely return again once the changing rooms are improved.

Also my first Wahanda purchase via Quidco so got 8% cashback, whoop!

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Posted 1 year ago
Easy to find, central london location, took a while to get an appointment but possibly because the deal for spa day with facial was very good value.
I arrived early so I could use the pool, and the steam room and sauna, went midweek so I practically had the pool to my self. Thought the facilities were lovely, and was very clean.
After relaxing, had the facial. Was given a back massage, wasn't expecting this, but was lovely, and then the facial. The therapist was friendly, was offered water, asked about skin care concerns but I have had better facials. It was a relaxing type of facial, rather than a deep cleansing facial.
I was taken back a bit by the fact that I had to pay for a spa kit of towel, slippers and robe- not very much money but I kind of expect this to be included. also the robe though lovely and fluffy was very small, felt embarasssed to walk to the reception area in it.
Also the offer stated a take way gift- not offered , it annoys me when this happens but I left relaxed

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Posted 1 year ago
The venue and the facilities were all great. My partner and I both had a facial, he enjoyed his very much. I was a little disappointed that the facial did not include extractions, and also I had to lie there for about 5-10 mins whilst nothing was happening and the therapist let the creams work, but would have preferred that time to be used more wisely by having the head massage. Felt like a wasted 10mins. The pool and all the other spa facilities were very nice though.

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