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Venue rating

3.8

67 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Bannatyne Spa Millbank
The Bannatyne Spa Millbank
4 Millbank,
Westminster, London, SW1P 3JA
United Kingdom

Day Spa

The Bannatyne Spa Millbank
4 Millbank,
Westminster, London, SW1P 3JA
United Kingdom

Opening hours

Mon - Tue - Closed -
Wed - Fri 9:30 am - 5:30 pm
Sat - Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Day Spa in Victoria
Tagged as: Day Spa

The Bannatyne Spa Millbank part of Bannatyne Spa

We invite you to melt into a haven of tranquillity, a retreat in which to relax, unwind and begin the journey towards total wellbeing. The Bannatyne Spa Millbank in partnership with Elemis offers both men and women beauty therapies and spa rituals with uplifting outcomes.

Relax the mind, soothe the soul and lift the spirit.

Our team will help you escape, rejuvenate and harmonise body and soul, to cleanse you of everyday stresses and strains.

Elemis Spa Therapy encompasses vibrant, active and exotic treatments to indulge detox and de-stress, enjoy a wide choice of massages and facials using this superb brand. We also offer a brilliant range of hand and foot treatments by Leighton Denny so that you can be pampered from top to toe!

For those of you thinking of indulging in one of our fantastic spa days we offer a great location. We are based right beside the Houses of Parliament and Big Ben, and just a five minute stroll from the London Eye, so that you can enjoy seeing the sights of London and then bring yourself in for a relaxing massage or sooth your tired feet with a great Leighton Denny pedicure.

We look forward to welcoming you to The Bannatyne Spa Millbank.

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Comments

Reviews (written by customers after their visit)

3.8

Chain rating

Based on 67 reviews

5 stars 15
4 stars 23
3 stars 14
2 stars 7
1 star 8
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Spray Tanning and Sunless Tanning (2)
  • Face
  • Eyebrow and Eyelash Treatments (2)
  • Facials (17)
  • Massage
  • Deep Tissue Massage (1)
  • Indian Head Massage (5)
  • Stone Massage Therapy (1)
  • Swedish Massage (26)
  • Therapeutic Massage (24)
  • Nails
  • Manicure (2)
  • Nail Extensions & Overlays (1)
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Have you been here? Write a review
Verified review Visited December 2014
Posted 3 months ago
When we got to the spa my girlfriend was told to follow one of the treatment staff into a treatment room and started to call her Peter. My girlfriend said that her name was not Peter and that we booked treatments for both of us and at the same time in the same treatment room. The mistake was rectified once the treatment staff at the spa noticed they had the wrong customers.
As we were in a rush to attend the spa on Saturday 13th Dec, we forgot the lastminute.com voucher.
because of this we had to pay for the spa day at the Banatynne Spa which cost £57.10 for both of us. The Lastminute.com / Wahanda Spa voucher cost us £79.00 for both of us. The reception staff were very good but looked to be over worked.

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Verified review Visited August 2014
Posted 4 months ago
The treatment itself was great. The staff were friendly and were good at what they do. However, we booked for two 30 minute treatments. The staff member arrived 10 minutes late for the first session and then I had another 5 minutes to get ready. The treatment itself lasted for about 10 minutes. My friend's treatment lasted about 15 minutes. So this was terrible value for money and just not what I paid for. Disappointing experience.

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Verified review Visited September 2014
Posted 5 months ago
I went for a Bannatyne Pamper Spa Day and have awarded it 4 stars.

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Verified review Visited August 2014
Posted 6 months ago
The massage treatment was just right for the time span and cost. I would recommend their massage treatment as the ladies tecnique hit the right spot for relief and relaxation. The steam, sauna and jacuzzi facilities were perfect to relax and chll out in. Temperature all-round was fab.

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Verified review Visited August 2014
Posted 6 months ago
It was very relaxing. Would go again. The spa facilities were really good and the staff were helpful. Big thumbs up .

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Verified review Visited August 2014
Posted 6 months ago
I went for a 2 for 1 Bannatyne Pamper Spa Day and have awarded it 4 stars.

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Verified review Visited August 2014
Posted 6 months ago
I had a 2 for 1 Spa Day with Choice of Treatments and have awarded it 3 stars.

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Verified review Visited August 2014
Posted 6 months ago
I had a 2 for 1 Spa Day with Choice of Treatments and have awarded it 3 stars.

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Verified review Visited August 2014
Posted 7 months ago
Not sure i would recommend this place! My eyebrows were poorly done with no attention to details that I had to redo them myself! They kept me waiting for long without appologizing. The staff were not great!

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Verified review Visited August 2014
Posted 7 months ago
I went for a Bannatyne Spa Day For One and have awarded it 5 stars.

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Verified review Visited July 2014
Posted 7 months ago
The spa was really lovely with nice relaxing lighting and lovely pool area - but I think the pool needed to be bigger as a lot of people came to do proper lengths so by the time there was 3 people doing that there wasn't a lot of room for anyone else. I loved my back massage but was quite disappointed with my pedicure. The lady who did the nail varnish was very thorough but I don't think it was clear when I booked that it was purely nail varnish and no filing of hard skin etc which is why I booked it in the first place!

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Verified review Visited July 2014
Posted 7 months ago
Great experience. I've really enjoyed it. Friendly staff and great atmosphere.
I had my first time at a spa but definitely i will go there next time.

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Verified review Visited July 2014
Posted 7 months ago
The Spa is tagged on to a gym and shares the reception area so you have a mix of people coming in, from office workers on their lunch breaks, to people waiting in dressing gowns for a treatment. It feels a bit weird sitting in a public reception area whilst all and sundry come in. Whilst waiting for my treatment there was a gym class going on, so the spa music was drowned out by the boom boom of the exercise class music. The pool and sauna, whilst really nicely laid out and good facilities, are shared with sports club members, so there's the odd bod ploughing up and down the pool for exercise rather then relaxation. These shared facilities are also mixed male/female, which personally made me feel a bit self conscious as I thought I was going for a spa day. There are male staff wandering around sorting towels and wotnot. There are tea and coffee facilities in reception, but no catering and no herb teas available. My friend and I went for the double package which was £69. In the context of using the facilities and having a treatment it was fine, but once we'd had our treatments we did not feel like hanging around as there was nowhere to really chill out. The Sanctuary it ain't. The website makes it sound better than it is. That said, the staff are lovely and very helpful.

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Verified review Visited July 2014
Posted 8 months ago
I went for a Bannatyne Pamper Spa Day and have awarded it 4 stars.

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Verified review Visited June 2014
Posted 8 months ago
I went for a 2 for 1 Bannatyne Pamper Spa Day and have awarded it 5 stars.

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Verified review Visited May 2014
Posted 9 months ago
Really good, it was a beautiful and relaxing experience. All the team was very nice with us. Thank you :)

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Verified review Visited May 2014
Posted 9 months ago
Great massage with really professional therapist and great pool, sauna and jacuzzi. Changing rooms could do with a makeover but I think this is planned soon.

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Verified review Visited June 2014
Posted 9 months ago
steam room not working,would have liked programme of classes - yoga, pilates, so could join in. Back and shoulder massage and indian head massage very good.

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Posted 9 months ago
Can't be worse! Bought a gift voucher for my friend who was not able to use at the Millbank location as they severely overbooked! Waist of time and money! Terrible customer service! They won't consider your complain-will tell you to go t some other location :(

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Verified review Visited February 2014
Posted 10 months ago
This is a very good value for money. The staff is very nice and the facilities are good.
I would recommend this spa

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