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Venue rating

3.6

16 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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The Bannatyne Spa Ashford
The Bannatyne Spa Ashford
Lower Terrace (Unit 2),
Eureka Leisure Park, Ashford, Kent, TN25 4BN
United Kingdom

Day Spa

The Bannatyne Spa Ashford
Lower Terrace (Unit 2),
Eureka Leisure Park, Ashford, Kent, TN25 4BN
United Kingdom

Opening hours

Mon 9:00 am - 7:00 pm
Tue - Thur 9:00 am - 8:30 pm
Fri 9:00 am - 7:00 pm
Sat 9:00 am - 5:30 pm
Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Venue type: Day Spa in Ashford
Tagged as: Day Spa

The Bannatyne Spa Ashford part of Bannatyne Spa

We invite you to melt into a haven of tranquillity, a retreat in which to relax, unwind and begin the journey towards total wellbeing. The Bannatyne Spa Ashford in partnership with Elemis offers both men and women beauty therapies and spa rituals with uplifting outcomes.

Relax the mind, soothe the soul and lift the spirit.

Our team will help you escape, rejuvenate and harmonise body and soul, to cleanse you of everyday stresses and strains.

On entering one of our five therapy rooms you will experience elements of warmth, candlelight, soothing music and delicate fragrances which conspire to create a sensual tranquillity. Our spa and beauty treatments will relax you and refresh your whole inner being. We also offer separate manicure and pedicure areas where you and a friend can both enjoy a fabulous Leighton Denny hand or foot treatment. Our gorgeous relaxation room provides a space of calm for you to enjoy both before and after your spa and beauty treatments.

If you are coming to enjoy a spa day we are situated off Junction 9 of the M20 on a vibrant leisure park, as well as being vey close to Ashford town centre. All of these offer a great choice of restaurants and shopping - so that you can experience both spa and beauty therapy and retail therapy!

We look forward to seeing you soon!

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Services

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Comments

Reviews (written by customers after their visit)

3.6

Chain rating

Based on 16 reviews

5 stars 4
4 stars 7
3 stars 3
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Treatments (3)
  • Spray Tanning and Sunless Tanning (1)
  • Face
  • Facials (4)
  • Massage
  • Swedish Massage (7)
  • Therapeutic Massage (3)
  • Nails
  • Gel Nails (1)
  • Manicure (2)
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Have you been here? Write a review
Verified review Visited May 2015
Posted 1 month ago
The spa itself and the treatment was good but the overall experience at Bannatynes was disappointing. The centre appears to be set up for its regular users and not geared up for individual spa days. There were only 4 sun loungers available - no facilities for day spa users like cups for water etc - we were told on arrival we could join any classes, but when we tried to do aqua aerobics found that classes had to be pre-booked and there were no spaces left for day spa users.

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Verified review Visited April 2015
Posted 2 months ago
Venue was very cold.
Swedish massage full body was just a back and shoulder massage and I had to chose to have something else (manicure) as they didn't have time to do a full body!
No spa ambience, no relaxing music etc, it was just cold in most areas.

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Verified review Visited April 2015
Posted 2 months ago
Bit of a stretch to call this a spa day. Pool, steam room and sauna was adequate although two of the Jacuzzis weren't working and there was nowhere to sit and relax around the pool (not that you'd really want to it was dark and dingy). You then had to walk to another floor and part of the building to get to the spa area where there was a small waiting room which they called the 'relaxation room'-no hot stone beds or lounge chairs/beds as pictured on website, more of a cupboard with sofa. Credit to the ladies doing the treatments though they were excellent and thoroughly enjoyed although the constantly skipping relaxation cd did kill the ambience a bit. Slightly disasterous day was rounded off by the ladies from the spa chasing us into the reception area and embarrassing us by saying we hadn't paid when in fact they had messed up putting our voucher through twice already earlier on in the day and had lost it and we had to sit and wait a further 15 minutes while they ran around trying to work out what they had done with it. Finally they located and admitted was there error and we were able to leave. Very disappointed, had a great time at the bannatynes spa in Hastings but definitely will not be returning to Ashford.

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Verified review Visited March 2015
Posted 4 months ago
I went for a Exclusive Christmas 2 for 1 Spa Day including Facial and Massage and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 4 months ago
Our first visit to this spa, we were not disappointed. Just what we needed and excellent value for money. We will return.

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Verified review Visited February 2015
Posted 4 months ago
The staff were very friendly and helpful and informative about skin conditions. The spa treatment was relaxing and professional. The pool, steam room and sauna were good. The whole experience was enjoyable and I would book again.

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Verified review Visited February 2015
Posted 4 months ago
I went for a Deluxe Choice Spa Day for Two and have awarded it 3 stars.

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Verified review Visited December 2014
Posted 7 months ago
first time used wahanda and found it be be a very stress free experince... parking facilities are great and the staff and salon were great ..will be useing again

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Verified review Visited July 2014
Posted 11 months ago
I went for a Valentine’s Day Spa Exclusive Spa Day and Massage for Two and have awarded it 4 stars.

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Verified review Visited June 2014
Posted 1 year ago
I went for a Spa Day Incl. Facial & Take Home Product and have awarded it 4 stars.

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Verified review Visited March 2014
Posted 1 year ago
I went for a Valentine’s Day Spa Exclusive Spa Day and Massage for Two and have awarded it 5 stars.

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Verified review Visited April 2014
Posted 1 year ago
I had an appointment for gel nails and found the spa/treatment area to be very relaxing. The lady that did my nails was very friendly which alone makes for a good experience. My nails looked amazing afterward and I would definitely recommend a treatment here to any of my friends. I am now deciding on what my next treatment should be and there's lots to choose from.😊

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Verified review Visited November 2013
Posted 1 year ago
It was just an ordinary spa.I was looking for something less local more posh.
It looks very local and common.

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Verified review Visited March 2013
Posted 2 years ago
Was nice and clean the swimming pool wasent the one in the picture it wasent as good. Massage could of been better but overall it was a good day out.

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Verified review Visited December 2012
Posted 2 years ago
The staff were great! We were greeted immediately by the staff and they looked after us all day and the lunch was lovely. The facial was the best we've ever had.
Brilliant.....will go again!

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Verified review Visited May 2011
Posted 3 years ago
I took my mum here for her birthday and it was brilliant. We both had a massage which were both very good, and we were in the same room together for the treatment. My mum paid extra on the day to have a manicure which was a bit disappointing as they weren't dry properly and she smudged them. However the day was very good, as we had full use of the facilities. The cafe are was also very nice and the food and drink was very reasonably priced.

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