My face was cut on both cheeks and my chin from the thread. Instead of taking accountability and apologising, I was told it was my skin, even though I’ve had threading for so many years and this has never happened. Very disappointing and now I have to walk around with a cut, sore face.
I have been here for brows before and staff are very lovely but overall I am quite disappointed with nail service. The nails were not done to a good standard and I felt that the lady lacked precision and experience. The pricing exceeded Treatwell advertisement, leaving me feeling misled. This is mainly a brow bar with a small table and lamp set up for nails, not a nail salon experience. Overall quality and transparency need improvement, I wouldn’t go back for nail service x