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Venue rating

4.0

16 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Suprina Salon and Spa at Cobden Hotel Birmingham
Suprina Salon and Spa at Cobden Hotel Birmingham
Cobden Hotel Birmingham,
(Previously - The Quality Hotel), 166 Hagley Road, Birmingham, B16 9NZ
United Kingdom

Treatment Room - Beauty

Suprina Salon and Spa at Cobden Hotel Birmingham
Cobden Hotel Birmingham,
(Previously - The Quality Hotel), 166 Hagley Road, Birmingham, B16 9NZ
United Kingdom

Opening hours

Mon - Closed -
Tue - Wed 10:00 am - 6:00 pm
Thur 10:00 am - 7:00 pm
Fri 10:00 am - 6:00 pm
Sat 9:00 am - 5:00 pm
Sun 10:00 am - 2:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Suprina Salon and Spa at Cobden Hotel Birmingham

Suprina Salon and Spa is a relatively new salon which opened in July 2010. Since 2010 we have grown so much and have expanded our treatment list extensively.

Our salon is an open plan salon, it is small and quaint but modern and stylish. We also offer treatments to both Male and Female clientèle.

We pride ourselves on making our customers happy. We are located inside The Cobden Hotel on the Hagley Road where we are able to provide free parking for all our guests.

Although we are located within the Quality Hotel we are a privately owned business. However many of our clients are able to use the hotel facilities (sauna, steam room, gym etc…) for a small fee.

Our salon members have become more like a family and we are always looking for new faces, so please do come in and visit us we would be more than happy (and grateful,) to see you.

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Services

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Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 16 reviews

5 stars 10
4 stars 3
3 stars 0
2 stars 2
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Treatments (1)
  • Face
  • Beauty Treatments (2)
  • Eyebrow Waxing (1)
  • Facials (8)
  • Hair
  • Hair Colouring and Highlights Treatments (1)
  • Haircuts and Hairdressing (1)
  • Hair removal
  • Threading (1)
  • Waxing (1)
  • Massage
  • Therapeutic Massage (5)
  • Medical & Dental
  • Teeth Whitening (1)
  • Nails
  • Gel Nails (2)
  • Manicure (3)
  • Pedicure (4)
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Have you been here? Write a review
Posted 2 weeks ago
Bought a voucher from Groupon and booked appointment for the Thursday, went to work on Monday and found that I had to work on Thursday, tried to phone off and on all day then to find out that they are closed on a Monday have been phoning them again today it took me over an hour to get somebody to answer and had the phone pick up and put down once was then informed that I should have phoned on Sunday to rearrange my appointment. It is not my fault that they are closed on a Monday and have no answer machine so could not give them 72 hours notice to change my appointment was then asked if somebody else could go in my place when said no I was informed that there was nothing they could do for me. I then went on the voucher to find they have already redeem my voucher on the day I booked

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Posted 3 weeks ago
I made an appointment for a full face wax and eyebrows. Having had the treatment I am really disappointed. I came here after having read the reviews and because my usual salon is currently closed for a refurbishment.
The staff were friendly and the place was clean however the full face wax does not include the chin or top of the nose or the jaw line.
They then ask you to check in the room whether you are happy with the results and it's very hard to tell in a dark room, so it wasn't until I got to my car and investigated further at home that I could see that hair had been missed and was still on my face.
I am disappointed with what is included and what is not especially as at my regular salon they would have included all of those areas and the neck area and for less than what I paid at suprina.
In addition, I came home and had a closer look and found that hair which should have been threaded on my eyebrows under the brow was still visible and i ended up having to remove those with tweezers.
They then ask you to apply the after wax yourself which is again really difficult without a mirror and subsequently I missed several areas with wax on them and the staff didn't even bother to tell me.
Overall really disappointed and not the quality that I am used to elsewhere so I would not recommend.

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Verified review Visited May 2015
Posted 3 months ago
I had a Dermalogica Touch Therapy Massage- unisex and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 6 months ago
Very pleasurable, kind and helpful. will definitely return. The location was very easy to find and is just off the main road.

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Posted 10 months ago
My friend bought me a Suprina groupon and I was so impressed by them that ever since then I return to Suprina's monthly for a back massage and facial. They are super friendly and it's a relaxed atmosphere. My massage and facial are amazing and I look forward to having them. Suprina's also ring you the day before your appointment to remind you of the appointment which is great for me and my goldfish memory. I think the place is a gem.

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Posted 11 months ago
A Cute, fresh and sleek looking salon. The staff are very friendly and welcoming. You definitely get value for money. Treatments are completed to the maximum quality and my nails looked great after a Mani/Pedi! Relaxing atmosphere, my new regular salon! Highly recommend!

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11 months ago
Thank you so much !

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Posted 11 months ago
I am a regular customer and have been since 2010 who chooses to drive that little bit further for the professional and friendly service which Suprina Spa & Salon provide. The girls are all so helpful and lovely and always make you feel at home. The service and treatments are always exceptional and carried out in the most professional manner. The offers and prices cannot be beaten and I wouldn't go anywhere else. It is so nice to go to an establishment where the staff are more like a family and enjoy what they are doing rather than a typical salon where you are just another customer. x

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11 months ago
Thank you so much for the feedback Dom X

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Posted 11 months ago
This was mine and my mother's very first visit to Suprina Spa & Salon, thanks to my brother's gift wowcher for her birthday, and I'm positive it won't be the last.

Upon first entering the Cobden Hotel, where the salon is located, we were intrigued about what would come out of our first salon/spa experience, but after the initial hesitancy the staff at Suprina made us feel very welcome as though we were already existing customers of theirs, which helped us relax and made us enjoy our experience that much more!

Suprina's cleanliness is of exceptional standard as is the reasonable pricing. No promotional products are forced upon you and we were comfortable paying the small price for the products they sell.

The therapeutic back massage was just that - including relaxing music in the background, smells that seem to be constant in the salon, and the private sector which is towards the back of the salon. The girls who are designated to you, doing the massage maintain a steady pace throughout the massage and are quick to ensure you are comfortable and the pressure is okay for you; for me, the massage was heavenly and my mother agrees.

Post massage, I had a manicure - prior to the massage we were kindly asked to pick a colour of our choice for our nails.
Before the manicure begins, there is a chart on the wall that caters to different nail types, whether you have brittle nails, ridged nails, etc. And a varnish is used that is the solution to your nail type.
Further questions are asked depending on what shape you would like your nails to be, if you would like a second coat added and general chitchat which is something I really appreciated - making the experience all the more better.
Free advice is given and the staff happily answer any questions thrown at them.
Lastly, my package ended with a pedicure which was done by the same lady who massaged me, and again I was utterly pleased with the end result!
I didn't have a facial but my mom is constantly repeating how amazing her skin feels, and she is delighted with it's current appearance post facial; she is currently still glowing and her skin looks beautifully dewy.

As a treat, I was offered a FREE skin map consultation, even though I didn't choose a facial treatment, and my skin was analysed and I received a copy of what my skin type is a the skin care routine I should be using for young skin.
Their high-end dermalogica range is vast and suits a variety skin types and I'm certain my mother would strongly recommend the products as she got to test the products first-hand.
We ended up purchasing the skin care kits we were recommended for very reasonable prices and overall the experience was amazing and they definitely have a regular!
Cannot recommend Suprina and the girls there highly enough!

Thank you to the team!
x

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11 months ago
Thank you so much Belayia was a real pleasure to meet you both and I know you'll both be back again soon ! Enjoy the products - don't be a stranger x

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Posted 11 months ago
I regularly use the salon for gel nails, they have lasted for up to three weeks and look fab and for a good price. The girls there so friendly and welcoming, professional and knowledgeable. I use this salon now for all my treatments and wouldn't go anywhere else anymore.

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11 months ago
Thank you so much Sarah. Look forward to seeing you again later this week for more gels ! x

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Posted 11 months ago
Great service!
I can not fault the customer service! Staff where great, friendly and attentive!
Although I personally didn't have any of the treatments myself, I can see that they where completed to a high standard, and I look forward to booking myself in for treatments.

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11 months ago
Thank you so much. We loved having your guest in ...he was a pleasure to have here !

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Verified review Visited August 2014
Posted 11 months ago
Very disappointed as I had booked a gel pedicure but only received a gel paint and quick file.
I was going on holiday the next day and felt I had not received what I booked and when I questioned it I was told that a gel pedicure did not include a pedicure ????
I also didn't like the fact that the girl sat on the floor to do my treatment, this made me feel very uncomfortable.....won't be returning to this salon as £29 for my nails to be painted and they didn't even last the week while we were away very poor

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11 months ago
Hi there
Thank you for your feedback. On the price list it does state that the gel pedicure does NOT include a footbath so unfortunatley we cannot accept that this wasn't made clear. A pedicure is a treatment on the feet which is what you recieved. The nails were filed, the cuticle work was done then the polish was applied.
We prefer to do the gel pedicure sat on the floor as the pedicure chair foot rests are tilted which causes the polish to sometimes get knocked and ruined when drying under the machine.
The gel nails last for 6 weeks plus. If we were told or shown pictures of the pedicure having not lasted we would have been more than happy to refund your money.

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Verified review Visited March 2014
Posted 1 year ago
My appointment was one time and the staff were friendly and professional. I had a great back massage and facial and have booked to go again. And I could park right outside, which was a bonus. Imagine I will become a regular.

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1 year ago
Thank you so much for your lovely feedback !

Suprina salon and spa

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Posted 2 years ago
loved the dermalogia facial - my skin glowed for days!

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Posted 2 years ago

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Posted 2 years ago
friendly staff - was worried that i was there too long but they were very welcoming

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Posted 4 years ago
For the last 6 months I have regularly been visitng Suprina's salon and can honestly say that I have never visited such a friendly and professional salon. The staff are trustworthy, knowledgeable and capable. From the first time I visited with a group-on voucher for a garraruffa fish pedicure and leg massage I was treated excepionally well and put immediately at ease. Suprinas offer monthly deals to their regular clients and these represent fabulous value and include packages like a massage, facial and mini mani or pedi for £35. I have also had my hair cut by Cindi their stylist who was able to create a really nice blow waved look out of my mop (she is a miracle worker). All in all a eally pleasant experience each and evry time I have been. Would reccomend to anyone looking for a friendly, professional and reliable salon.

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