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Venue rating

3.8

28 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Studio 15
Studio 15
15 Boult Street,
Reading, RG1 4RD
United Kingdom

Salon

Studio 15
15 Boult Street,
Reading, RG1 4RD
United Kingdom

Opening hours

Mon - Closed -
Tue - Thur 10:00 am - 6:00 pm
Fri 10:00 am - 8:00 pm
Sat 10:00 am - 6:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Venue type: Salon in Reading Centre
Tagged as: Salon

Studio 15

Our salon offers a full range of services, Our staff are professionally-trained experts in the latest techniques and products available to our industry. Our service and dedication to our clients are unsurpassed.

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

3.8

Chain rating

Based on 28 reviews

5 stars 12
4 stars 4
3 stars 6
2 stars 2
1 star 4
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow and Eyelash Treatments (1)
  • Facials (4)
  • Microdermabrasion (2)
  • Hair removal
  • Brazilian Waxing (9)
  • Hollywood Waxing (5)
  • Waxing (6)
  • Massage
  • Therapeutic Massage (4)
  • Medical & Dental
  • Teeth Whitening (3)
  • Nails
  • Gel Nails (1)
  • Pedicure (1)
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Have you been here? Write a review
Posted 2 days ago
I went in for a Hollywood wax.Best one ever. Katy is such an experienced beautician I was so pleased.Very clean and tidy place , all staff is so friendly.Highly recommend this place

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Verified review Visited July 2015
Posted 2 days ago
I had a Eyebrow and Eyelash Treatments and have awarded it 4 stars.

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Comments

2 days ago
THANKYOU HELEN

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Posted 2 weeks ago
Have a really good experience, attended 10 times for different treatments, like the parking and clean environment, the quality of service was good.

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Verified review Visited June 2015
Posted 1 month ago
Great friendly staff, great wax. Cute little beauty room, will definitely return here to try new treatments. very good value for money also.

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Posted 1 month ago
Been going to studio 15 for about the last 8 months for regular IPL appointments, they have always been extremely friendly professional and well organised, and offer very good value treatments that are effective.

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Verified review Visited May 2015
Posted 2 months ago
Decent value for money. Wasn't a perfect wax but good enough and quick. Cheaper than any other place in town that I've found

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Verified review Visited March 2015
Posted 4 months ago
I had a Brazilian Waxing and have awarded it 3 stars.

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Verified review Visited February 2015
Posted 5 months ago
Staff were very friendly and helpful, treatment was done quicky and professionally. Parking facilities are also available which is very helpful.

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Verified review Visited January 2015
Posted 5 months ago
Very good experience. Friendly staff. Very professional work. Certainly I will come back. Definitely, very good value for the work.

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Posted 5 months ago
I purchased a Groupon voucher. I called for an appointment and 1 and 1/2 hour Studio 15 left a message asking me to go 1 hour later, apolgies but they were overbooked. OK. No problem I went 1 hour later. At this point I was expecting the beautician would be free for me. NO, she was not! Oh please, please, we are running a BIT late, would you mind waiting 10 minutes? I did wait 10 mins, after 15 mins I said "Look, I live 2 mins from here, shall I come in half an hour or so?" No no, the owner (I think said) it's only a matter of minutes! Well after 25 mins my patience was wearing thin and I said "I am going if you are not making my nails in 5 mins" which I did. The owner rang after some 20 mins asking me why I went away like that (!!!) and that I should go back, they would give me a massage for free. I went back and I had my nails done.
It was a Friday...Sunday morning the gel was already peeling off from my left hand (I am right handed) and by wednesday all my nails were in a sorry state. I called them on Friday, voicemail of course, asking them if they could remove the gel. Nobody came back to me. Never again

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Verified review Visited September 2014
Posted 10 months ago
I had an underarm wax which was good value, the venue was clean and I was seen to quickly. The wax was OK, however not one of the best I have had.

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Verified review Visited August 2014
Posted 11 months ago
When I first arrived at the salon/clinic, I was a bit dubious due to it's location but once I was inside and met the consultant, I quickly began to relax.
I was a bit nervous about having my teeth whitened for the first time as I do have some sensitivity in my gums. The process was fairly quick (I was out within the hour) but done very efficiently. I only experienced a couple of twinges of sensitivity but nothing major. The lady put a radio on in the room so I didn't have to lie down in the dark in silence. She frequently checked that I was ok and that the process was working ok. She explained everything well and gave me info to take away about the aftercare.
At the beginning she had mentioned about an aftercare kit to take home but I think we both forgot about it in the end.
I was very grateful that she honoured the 7pm appointment as the salon closes at 6pm on a Thursday but site hadn't been updated with these details. She was very personable and gentle which helped put me at ease.
Overall, I would definitely recommend this salon and the treatment.

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Verified review Visited July 2014
Posted 1 year ago
Lovely ambience and friendly the staff. The only thing that worries me at the start was that the lady asked what I was having waxed infront of everyone in the waiting room as she didn't seem to have my reservation. But the waxing and therapy room was lovely.

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Posted 1 year ago
I bought a Groupon voucher. Called to make an appointment, took time off work, went to the Salon and it was SHUT!. Left many messages, no one even bothered to return my phone calls or to apologise as the Salon was shut on the day. Finally after may complaints to Groupon I got my refund. I wouldn't touch these unprofessional people even if I had a free coupon. Totally unprofessional with zero British etiquette. Stay well away from this salon.

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Comments

9 months ago
I wish I had read this before I bought my voucher! I basically had the same treatment but unfortunately the salon was not shut and had to endure their inappropriate customer service. Awful! Never have I been spoken to before like that. After waiting 4 weeks for an appointment I was looking forward to it. I will never use groupon for this again! They redeem your code as soon as you call so get paid long before your appointment!

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Verified review Visited June 2014
Posted 1 year ago
The salon is small and hard to find, based in a house on a residential road. On the day the salon was short staffed and brushed us off upon arrival, and we had to wait 15 minutes before being addressed. One of our appointments was pushed back by half an hour due to staff shortages. The massage itself, was not expert or particularly enjoyable. You can request the firmness of your massage, but just be aware whatever box you tick you will end up with a soft light massage. I'm never really this harsh in and don't review anything, but thought it worth warming people not to waste their money here.

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Posted 1 year ago
STAY WELL AWAY FROM STUDIO 15!! Especially with IPL treatments! I bought a voucher on groupon for 1 large, 1 medium area - my underarms and my lady bits. I've seen 2 'beauticians' - if you can call them that at studio 15, the first lady was ok, did the job and basically threw be out with little time to get dressed again. I then went to book another 6 sessions as was offered at the end of the first for the same price. I booked this and my first appointment. I then went onto a medication meaning my skin in very sensitive and cannot be exposed to light, so tried to get in contact (2 weeks before my appointment) they did not answer the phone once, or return my voicemails or messages, until I missed my appointment. I have since been trying to get in contact for 5 months for a refund, I have managed to get the lady on the phone once, who was about to go into a treatment and offered to ring me back. Surprise surprise, she hasn't! It feels like walking into a cold, old office where you can see bursts of mould, the decor is cheap and service is not acceptable.

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Posted 1 year ago
Not a cosy place, or any way near 'posh'. Does what it says on the tin. Prices for this treatment here - vary on an almost daily basis - wait until it reaches no more than £99 before booking. Not a comfortable procedure, rooms not ambient and quite cold. Just get in, grit your teeth (literally) , and hope the radio is tuned to a station you like :) for this 45 min procedure. Staff are ok - but a bit distant. 'tooth lady' chatty, but the rest v quiet. Not sure if i'd want to go back - for any other treatment.

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Verified review Visited April 2014
Posted 1 year ago
I couldn't make my original appointment, but Studio 15 were more than happy to reschedule it. Great service, as before. Already looking to book another wax.

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Verified review Visited April 2014
Posted 1 year ago
After reading all the nice reviews on here, I was a bit disappointed with my experience at Studio 51.
I arrived on time for my appointment, before my therapist had actually arrived at the salon, so I was waiting several minutes - which I didn't mind - but when she did arrived she wasn't organised, the wax machine wasn't ready, and wasn't hugely professional or apologetic.
So my appointment started late, luckily I wasn't in a big rush. Also, the main receptionist/manicurist wasn't very friendly or professional, compared to a lot of other salons I have visited, I didn't feel very welcome.
The overall wax was okay, but I wouldn't recommend it. The wax was too hot and I made it clear this was painful and burned, but it was only after about three 'ouches' did she attempt to cool it down or change the temperature. She was quite thorough but not very gentle (and I've had a lot of Brazilian waxes!) or friendly.
All in all, I was disappointed by my experience here, as I was expecting much better. I wouldn't have minded if the price was very cheap, but it wasn't particuarly good value for the service I got. I have been to many salons in London with a better value and better treatment.

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Posted 1 year ago
Hi,

I booked a course of three microdemrabrasions in january i have been for one which was rushed as i was last treatment of the day but since then i have tried to book in for second one and it just hasnt been fitted in yet sometimes i get an answer back as have to text as doesnt answer the phone and other times i dont i am still waiting to get my second treatment booked in.

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