My therapist, Claudia, was lovely and very professional. The other staff were a little rude, however and sent me downstairs to wait but did not say where. I felt more of an inconvenience. The salon was not the cleanest. There was dust on the manicure station and a couple of dead flys around - not ideal. The manicure itself was good and I have no complaints. The overall experience was not the best and I'm not sure I would return.
The venue was a bit hectic with hairdressers everywhere. A very small corner is dedicated to the nail service which can make you feel a but claustrophobic. The nail beautician did a great job, very careful with my nails, gave great recommendations on how to keep them healthy looking, and was very clean and tidy.