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Venue rating

4.3

71 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Spa Naturel Fitness Cardiff at Mercure Cardiff Holland House Hotel & Spa
Spa Naturel Fitness Cardiff at Mercure Cardiff Holland House Hotel & Spa
Mercure Cardiff Holland House Hotel and Spa,
24-26 Newport Road, Cardiff, CF24 0DD
United Kingdom

Hotel Spa

Spa Naturel Fitness Cardiff at Mercure Cardiff Holland House Hotel & Spa
Mercure Cardiff Holland House Hotel and Spa,
24-26 Newport Road, Cardiff, CF24 0DD
United Kingdom

Opening hours

Mon - Fri 9:00 am - 9:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Venue type: Hotel Spa in Cardiff
Tagged as: Hotel Spa

Spa Naturel Fitness Cardiff at Mercure Cardiff Holland House Hotel & Spa part of Mercure Hotels

A 4 star luxury hotel in the centre of Cardiff, 15 minutes walk from Cardiff Central railway and bus station and a 30 minute drive from Cardiff International Airport. Features 165 refurbished en suite rooms, restaurant, bar as well as a luxury leisure club and spa.

Spa naturel is the ultimate indulgence for the perfect weekend break. In your own time, in your own style, to your own limits, Our emphasis is on making you feel completely comfortable, whether you want to sink into a sauna, exercise in our gym, do gentle aerobics, indulge in a deep massage treatment or just chill out in the lap of luxury.

It's not about being a health fanatic or a fitness freak (although you're welcome to step up the pace if you feel the need). We're here to give you the space to relax, refresh and recharge your batteries in the most soothing of environments, softly candlelit and suffused with the aroma of pure essential oils.

Please note that the spa does get exceptionally busy at weekends with groups, so if you are wanting the full holistic, relaxing, zen kind of experience we would recommend that you spend your time with us during the week.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 71 reviews

5 stars 29
4 stars 34
3 stars 6
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (1)
  • Body Exfoliation Treatments (1)
  • Body Treatments (1)
  • Steam and Sauna Therapy (23)
  • Counselling & Holistic
  • Aromatherapy (1)
  • Face
  • Facials (18)
  • Fitness
  • Swimming (24)
  • Massage
  • Indian Head Massage (1)
  • Pre and Post Natal Massage (1)
  • Therapeutic Massage (19)
  • Nails
  • Manicure (5)
  • Pedicure (6)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 3 days ago
The staff made us feel welcome and If there was a problem the would help us , The place was clean and fresh and spa facilities was amazing and the treatment we both had would definitely come again thank you

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Verified review Visited July 2015
Posted 1 week ago
I was booked in for a pedicure, however I only had my nails painted... Badly may I add, as there was varnish over my toes. The pool and jacuzzi area looked like it needed a good clean.

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Verified review Visited July 2015
Posted 1 week ago
This is such an absolute bargain of a deal and the staff were amazing, made the experience. Lovely hotel and great facilities. Food during dinner and breakfast was lovely as well.

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Verified review Visited July 2015
Posted 2 weeks ago
I went for a Serenity Spa Day and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 3 weeks ago
I went for a Time for Indulgence Spa Day and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 3 weeks ago
We had a brilliant time. The hotel was very clean and comfortable. The staff were friendly and helpful. The full body massage was the best I have ever had. There could be a few more sun loungers around the pool and my daughter and I found the stem room and sauna a bit too hot, but overall it was a very good experience. I would certainly visit again.

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Verified review Visited June 2015
Posted 4 weeks ago
I went for a One Night Sunday Spa Break and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 month ago
I went for a Two Night Wellness Spa Break and have awarded it 5 stars.

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Verified review Visited June 2015
Posted 1 month ago
Booked the time for me spa day for me and a few friends, great value for money and all felt so relaxed after treatments!

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Verified review Visited June 2015
Posted 1 month ago
Excellent hotel and very professional staff. Dinner was excellent although the restaurant did lack a little atmosphere. Spa treatments were very nice - however I would say slightly impersonal. Would definately recommend and go again.

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Verified review Visited May 2015
Posted 1 month ago
It was a great experience for both my friend and I. We loved the ambience of the relaxation room and had the best facial ever!

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Verified review Visited May 2015
Posted 1 month ago
I went for a One Night Reviver Spa Break and have awarded it 4 stars.

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Verified review Visited May 2015
Posted 1 month ago
This is a lovely spa with excellent facilities. I enjoyed use of the gym, pool, jacuzzi, sauna, steam room. Also the lunch was scrumptious and the relax area was very nice.
I had a back massage and scalp massage which were amazing.
Staff were friendly and helpful - what more could you want?
Definitely recommended :)

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Verified review Visited May 2015
Posted 1 month ago
Arrived full with excitement for our first spa day and we were not disappointed. Facilities were good, it wasn't massively busy (even for a Saturday) and the treatments were great. Lunch was a sandwich but was beautifully made, with a small cup of soup and a free endless choice of teas, coffees, hot chocolates and fruit juices throughout the day. Dressing gowns were supplied and also extra blankets and pillows in the 'relax' room where we had a mid-afternoon snooze. Overall a fantastic day and left feeling very refreshed.

Would recommend.

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Verified review Visited May 2015
Posted 1 month ago
I went for a Time for Me Spa Day and have awarded it 3 stars.

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Verified review Visited May 2015
Posted 1 month ago
Possibly the worst pedicure I've ever had, and I've had plenty. The girl doing my pedicure was absolutely lovely but clearly lacked skill and professionalism. My feet were worst off after the pedicure than before - she had used a buffer on the sole on my feet but probably not the right way leaving my sole hard in certain areas. Not the usual soft supple feel you get after a good scrub. In all fairness her foot massage was great, although that was merely an extra keeping in mind I wanted a good pedicure for summer toes. The paint job was terrible to say the least, only plus was I got to keep the nail polish she used; so I could retouch them at home myself. Would definitely not recommend, would do just the opposite!

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Verified review Visited May 2015
Posted 1 month ago
I went for a Spa Day Incl. 2 Treatments and have awarded it 5 stars.

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Verified review Visited May 2015
Posted 2 months ago
We arrived in the morning and as we had missed breakfast asked to get a morning meal they were very helpful and it was great. I Think the whole place was set up so well, it was very relaxing and would go again. Thank you for giving the money off this spa day xx

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Verified review Visited May 2015
Posted 2 months ago
I went for a One Night Reviver Spa Break and have awarded it 4 stars.

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Verified review Visited May 2015
Posted 2 months ago
Really enjoyed the Rejuvenate Spa Day. Upgrade my lunch by paying the £2 extra to have spaghetti carbonara which was lovely. There were refurbishments on when I was there which was a tad annoying as you could hear banging and screwing with a power drill through out the day which was disappointing as it made the day not as relaxing as it could've been.

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