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Venue rating

4.2

91 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Spa Naturel at Mercure Blackburn Dunkenhalgh Hotel & Spa
Spa Naturel at Mercure Blackburn Dunkenhalgh Hotel & Spa
Mercure Blackburn Dunkenhalgh Hotel and Spa,
Blackburn Road, Clayton-le-Moors, Accrington, Lancashire, BB5 5JP
United Kingdom

Hotel Spa

Spa Naturel at Mercure Blackburn Dunkenhalgh Hotel & Spa
Mercure Blackburn Dunkenhalgh Hotel and Spa,
Blackburn Road, Clayton-le-Moors, Accrington, Lancashire, BB5 5JP
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat 8:00 am - 6:00 pm
Sun 8:00 am - 10:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Spa Naturel at Mercure Blackburn Dunkenhalgh Hotel & Spa part of Mercure Hotels

Set in 17 acres of glorious parkland, this 4 star, 700 year old building with 175 en suite rooms has restored original features. Ideal location for Trafford Centre, Chester Zoo, Blackpool Pleasure Beach. Located just a few minutes from the M65, Junction7 (Blackburn). 2 miles from Accrington Station, 4 miles from Blackburn Station, 40 miles from Manchester airport. State of the art conference and banqueting centre for up to 400 guests, Cameo Restaurant, fully equipped health and leisure club.

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Services

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 91 reviews

5 stars 31
4 stars 44
3 stars 10
2 stars 4
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (1)
  • Body Treatments (1)
  • Steam and Sauna Therapy (28)
  • Counselling & Holistic
  • Aromatherapy (5)
  • Face
  • Facials (21)
  • Fitness
  • Swimming (26)
  • Massage
  • Aromatherapy Massage (1)
  • Indian Head Massage (11)
  • Therapeutic Massage (12)
  • Nails
  • Manicure (13)
  • Pedicure (10)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 5 days ago
I went for a Weekend Bliss Spa Break and have awarded it 4 stars.

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Comments

4 days ago
Hi Suzanne,

Thank you for your feedback

We look forward to welcoming you again soon

Regards

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Verified review Visited July 2015
Posted 1 week ago
Beautiful hotel and one of the best spas I have visited. I can't wait to go back to be pampered again. Nothing is too much trouble for any of the staff.

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Comments

4 days ago
Hi Claire,

Thank you for your feedback, I'll forward your comments on to the staff

We look forward to welcoming you again soon

Regards

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Verified review Visited July 2015
Posted 1 week ago
the whole experience was great, we became members on the day because the whole package was fantastic the staff were vey courteous and extremely helpfull

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4 days ago
Hi Jerry,

Thank you for your kind feedback, we are very pleased to welcome you as members

We look forward to seeing you around the club

Regards

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Verified review Visited July 2015
Posted 2 weeks ago
I went for a One Night Reviver Spa Break and have awarded it 4 stars.

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Comments

4 days ago
Hi Hannah

Thank you for your feedback

We look forward to welcoming you again soon

Regards

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Verified review Visited July 2015
Posted 2 weeks ago
Lovely place, good and very clean facilities. Back massage was pretty good although quite tough/rough. Lunch great, good value too. Staff very friendly.

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4 days ago
Dear Guest

Thank you for your feedback, we will take your comments on board

We look forward to welcoming you again soon

Regards

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Verified review Visited June 2015
Posted 3 weeks ago
I went for a One Night Escape Together Spa Break and have awarded it 4 stars.

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4 days ago
Hi Annie

Thank you for your feedback

We look forward to welcoming you again soon

Regards

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Verified review Visited June 2015
Posted 4 weeks ago
The room was lovely and spacious. The food was really nice. The spa was nice overall but there was no where to sit aside to relax in your robe if you wanted to.

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4 days ago
Hi Marti,

Thank you for your comments. We have taken on board your feedback and will look at any improvements necessary.

We hope to welcome you again soon.

Regards

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Verified review Visited June 2015
Posted 4 weeks ago
Spa is also a gym and also lots of loud children using the facilities. Also spider in robes given to both us and earlier customers. Manicure and pedicure was poorly done and both chipped before we even got home. Massage was fantastic .

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4 days ago
Hi Sara,

Thank you for your comments. We have taken on board your feedback and will look at any improvements necessary.

We hope to welcome you again soon.

Regards

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Verified review Visited June 2015
Posted 1 month ago
I went for a Time for Indulgence Spa Day and have awarded it 4 stars.

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4 days ago
Hi Ruth

Thank you for your feedback

We look forward to welcoming you again soon

Regards

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Verified review Visited June 2015
Posted 1 month ago
I went for a One Night Reviver Spa Break and have awarded it 5 stars.

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4 days ago
Hi Michelle

Thank you for your feedback

We look forward to welcoming you again soon

Regards

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Verified review Visited May 2015
Posted 1 month ago
I went for a My Spa Day of Relaxation and have awarded it 4 stars.

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4 days ago
Hi Katherine

Thank you for your feedback

We look forward to welcoming you again soon

Regards

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Verified review Visited June 2015
Posted 1 month ago
We had a lovely time, though the nail varnish from the manicure chipped the morning after. I think the nail varnish was a bit old.

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4 days ago
Dear Guest

Thank you for your comments. We have taken on board your feedback and will look at any improvements necessary.

We hope to welcome you again soon.

Regards

Report as inappropriate

Verified review Visited June 2015
Posted 1 month ago
I went for a One Night Escape Together Spa Break and have awarded it 4 stars.

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Comments

4 days ago
Hi Emily

We are delighted you enjoyed your stay, please do come and visit again soon

Kind Regards

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Verified review Visited June 2015
Posted 1 month ago
I went for a Weekend Bliss Spa Break and have awarded it 4 stars.

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4 days ago
Hi Lauren

We are delighted you enjoyed your stay, please do come and visit again soon

Kind Regards

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Verified review Visited May 2015
Posted 2 months ago
I went for a One Night Sunday Spa Break and have awarded it 4 stars.

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4 days ago
Hi Michelle,

We are delighted you enjoyed your stay, please do come and visit again soon

Kind Regards

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Verified review Visited May 2015
Posted 2 months ago
I went for a One Night Reviver Spa Break and have awarded it 4 stars.

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4 days ago
Hi Karen

We are delighted you enjoyed your stay, please do come and visit again soon

Kind Regards

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Verified review Visited May 2015
Posted 2 months ago
I went for a One Night Take That Tribute Spa Break and have awarded it 3 stars.

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Verified review Visited May 2015
Posted 2 months ago
Absolutely lovely spa stay, very relaxing and quiet, despite proximity to motorway! Lovely dinner included. Spa facilities were really nice, but did get quite busy!

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Verified review Visited May 2015
Posted 2 months ago
Just what the hubby and I needed for a relaxing night away. Excellent food, brilliant staff and a great massage! Even got free drinks vouchers as the time of our massage had to be changed but no problems :-)

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Verified review Visited May 2015
Posted 2 months ago
The last minute price was cheap so I was really surprised how nice the hotel and spa was. Everything was excellent. The only thing that could have been a problem was the business of the spa on the Saturday. We arrived Friday and used the spa then. Saturday was really busy with girl's parties and wouldn't have allowed the chill out we needed.

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5 days ago
Hi Amy,

Thank you for your comments. We have taken on board your feedback will look at any improvements necessary.

We hope to welcome you again soon.

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5 days ago
Dear Amy,

Thank you for your comments. We will take your feedback and look to make improvements where necessary.

Regards

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