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Venue rating

4.2

72 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Spa Naturel at Mercure Blackburn Dunkenhalgh Hotel & Spa
Spa Naturel at Mercure Blackburn Dunkenhalgh Hotel & Spa
Mercure Blackburn Dunkenhalgh Hotel and Spa,
Blackburn Road, Clayton-le-Moors, Accrington, Lancashire, BB5 5JP
United Kingdom

Hotel Spa

Spa Naturel at Mercure Blackburn Dunkenhalgh Hotel & Spa
Mercure Blackburn Dunkenhalgh Hotel and Spa,
Blackburn Road, Clayton-le-Moors, Accrington, Lancashire, BB5 5JP
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat 8:00 am - 6:00 pm
Sun 8:00 am - 10:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Spa Naturel at Mercure Blackburn Dunkenhalgh Hotel & Spa part of Mercure Hotels

Set in 17 acres of glorious parkland, this 4 star, 700 year old building with 175 en suite rooms has restored original features. Ideal location for Trafford Centre, Chester Zoo, Blackpool Pleasure Beach. Located just a few minutes from the M65, Junction7 (Blackburn). 2 miles from Accrington Station, 4 miles from Blackburn Station, 40 miles from Manchester airport. State of the art conference and banqueting centre for up to 400 guests, Cameo Restaurant, fully equipped health and leisure club.

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Services

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 72 reviews

5 stars 27
4 stars 31
3 stars 9
2 stars 3
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (1)
  • Body Treatments (1)
  • Steam and Sauna Therapy (19)
  • Counselling & Holistic
  • Aromatherapy (3)
  • Face
  • Facials (17)
  • Fitness
  • Swimming (17)
  • Massage
  • Aromatherapy Massage (1)
  • Indian Head Massage (9)
  • Therapeutic Massage (7)
  • Nails
  • Manicure (8)
  • Pedicure (7)
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Have you been here? Write a review
Verified review Visited May 2015
Posted 13 hours ago
The last minute price was cheap so I was really surprised how nice the hotel and spa was. Everything was excellent. The only thing that could have been a problem was the business of the spa on the Saturday. We arrived Friday and used the spa then. Saturday was really busy with girl's parties and wouldn't have allowed the chill out we needed.

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Verified review Visited April 2015
Posted 17 hours ago
What an amazing spa break. A great hotel, with such friendly and helpful staff. We enjoyed every minute of our weekend away from service and food within the restaurant to a late night swim in the spa

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Verified review Visited April 2015
Posted 5 days ago
Very pleasant environment with lovely warm pool and several different saunas. Good value for money as lunch was included and the cafe was warm and inviting. A drink on arrival was included but we had to ask for this as it was not offered when we got there.
The only con of this venue is that the spa area is a bit like a rabbit warren but once you find your way around it is fine.

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Verified review Visited April 2015
Posted 1 week ago
Venue sparkling clean and well maintained, bar area lovely and coffee great. The best part though is the staff... Wow! They were calm, friendly, professional and really made us feel welcome. All our questions were answered and they put us at our ease. I would return just for the customer service. Our buffet lunch was beautiful and again, staff were great. We didn't want to leave!

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Verified review Visited April 2015
Posted 3 weeks ago
I went for a One Night Reviver Spa Break and have awarded it 4 stars.

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Comments

1 week ago
Dear Joan,

Thank you for your feedback.

We look forward to welcoming you to the Hotel; again in the future.

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Verified review Visited April 2015
Posted 4 weeks ago
I went for a Weekend Bliss Spa Break and have awarded it 3 stars.

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Verified review Visited April 2015
Posted 4 weeks ago
Had a lovely stay, for my wife's 50th birthday treat. Were made to feel very welcome. The food was excellent, and the set menu very good value.

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Verified review Visited March 2015
Posted 1 month ago
Great spa facilities and friendly, helpful staff. Popular but not over busy and kept clean all day. Nice to have robes and slippers included. Heat and ice experience was very good. Only let down was one of the beauty therapists wasn't great - didn't seem experienced and didn't seem interested in providing a top spa experience - however, all other staff were excellent, very professional and helpful so would still recommend and come again but requesting a different therapist. Good value for money too.

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Verified review Visited March 2015
Posted 1 month ago
I went for a Weekend Bliss Spa Break and have awarded it 4 stars.

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Verified review Visited March 2015
Posted 2 months ago
The hotel and Spa are excellent for a relaxing few days, unfortunately for us we had the noisy neighbours next door, which spoilt our last day. The staff are fantastic and Spa is very good. Does get full on a weekend with hen parties, but really worth a visit.

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Verified review Visited March 2015
Posted 2 months ago
Bueatiful country to escape away to for the weekend. Had a nice and relaxing time with my girl, worth every penny!

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Verified review Visited February 2015
Posted 2 months ago
I went for a Two Night Wellness Spa Break and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 2 months ago
very good value for a nice weekend away would stay in a more exspencive room for a special accation. The evening menu was good value for what felt like a 5 star meal. we both enjoyed our stay and would like to re visit.

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Verified review Visited February 2015
Posted 2 months ago
Had a thoroughly relaxing and enjoyable weekend. Had all the facilities needed to keep us entertained for a weekend of not leaving the hotel. The spa treatments and food were also pleasantly good. The hotel put on a very nice Valentines day ball with live music and dancing for a very reasonable price. Would recommend.

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Verified review Visited February 2015
Posted 2 months ago
I went for a Time for Indulgence Spa Day with Afternoon Tea and have awarded it 5 stars.

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Verified review Visited February 2015
Posted 2 months ago
The staff were all very friendly. The massage was alright. The spa lounge was chilled with water and apples, but it wasn't the nicest venue - it was dated and not very aesthetic. I had much higher expectations of the spa - it was very dated and patched up. The pool and whirlpool weren't very nice but the pictures made it look alot nicer.
The hotel was very dated too - design was bad. But we had good treatment. They got us special vegan food for breakfasts as well. They forgot to give us the spa gift and our card for the hotel stopped working at one point. I dont think it was very good value.

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Verified review Visited February 2015
Posted 2 months ago
I went for a Time for Indulgence Spa Day with Afternoon Tea and have awarded it 5 stars.

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Verified review Visited January 2015
Posted 2 months ago
A pleasant day with a great setting and easy to get too! Lovely staff.
lunch was a nice lunch box with different foods.

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Verified review Visited January 2015
Posted 3 months ago
I booked the spa day for a gift and added gel nails onto the booking. Had a great time relaxing and the treatments and staff were very good. Enjoyable experience

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Verified review Visited January 2015
Posted 3 months ago
We actually had a lovely weekend, but it was spoiled by a disagreement with the Spa manager. We bought a package which included 25 min spa treatment each. I rang beforehand to book the treatments and to ask for my husband's treatment to be extended to a 55 min treatment. This was all fine and lady on the phone confirmed this would be an additional £20, as the prices in the brochure indicated. I was made to pay an additional £24, and was told this is because the website isn't clear. Not good enough! The website needs to clearly state which 25 minute treatments are included in the package and the staff need to not argue the toss with the customer, it was humiliating.

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