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Venue rating

4.0

118 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Spa Naturel at Mercure Brandon Hall Hotel & Spa
Spa Naturel at Mercure Brandon Hall Hotel & Spa
Mercure Brandon Hall Hotel and Spa,
Brandon, Coventry, Warwickshire, CV8 3FW
United Kingdom

Hotel Spa

Spa Naturel at Mercure Brandon Hall Hotel & Spa
Mercure Brandon Hall Hotel and Spa,
Brandon, Coventry, Warwickshire, CV8 3FW
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Spa Naturel at Mercure Brandon Hall Hotel & Spa part of Mercure Hotels

This 4 star country house was originally built as a shooting lodge of the Brandon manor house. Set in beautiful countryside, the hotel has 120 rooms on a 17 acre property.

Enjoy a leisurely swim, experience the sensation showers, rock sauna and steam room. Complete your experience with a Decleor treatment and enjoy the woodland surrounding you.

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Services

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Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 118 reviews

5 stars 37
4 stars 53
3 stars 21
2 stars 3
1 star 4
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Steam and Sauna Therapy (66)
  • Counselling & Holistic
  • Aromatherapy (1)
  • Face
  • Facials (1)
  • Fitness
  • Golf (1)
  • Swimming (68)
  • Massage
  • Therapeutic Massage (5)
  • Nails
  • Manicure (1)
  • Pedicure (1)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 3 days ago
I went for a One Night Sunday Spa Break and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 6 days ago
Really great value for money! Spa was good value although we did pay extra for an upgrade for a full body massage. Golf was quiet but staff were really nice and relaxed. Great overnight stay facilities too!

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Verified review Visited February 2015
Posted 6 days ago
Overall very disaapointing. Treatments were ok but staff were disorganised, messed us about with timings and didn't even introduce themselves. The facilities were dirty and it didn't feel like a bespoke, indulgent day the voucher offered. not good value for money. I've had far better days for half the price at other facilities.

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Verified review Visited February 2015
Posted 1 week ago
The facilities were lovely and could not fault the treatment as it was perfect. I had full use of the spa all day and a treatment which was a back massage. This was very relaxing and exactly what I wanted.

However, the staff appeared confused from beginning to end. They had got confused with what lunch I was to be getting and they blamed Lastminute.com rather than that they had not read the details of the booking. This meant a 45 min wait for lunch which was already booked in quite late. Also there was some confusion about how many of me there was as they had me down twice...they even asked me to clarify which was amusing seeing as I had spent hours in their spa and never once was there two of me.

I would return to the spa and would still go through lastminute.com but would check the details on arrival.

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Verified review Visited February 2015
Posted 1 week ago
The staff were very friendly and welcoming. My parter's massage therapist didn't ask for any information from him before the massage. Mine did, and the massage was good. The changing rooms and toilets next to the pool in the spa were dirty. The floor needed sweeping and it didn't feel very luxurious. They also seemed a bit dated compared to some similar places I have been to with Wahanda.

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Verified review Visited January 2015
Posted 1 month ago
Booked an overnight stay at the hotel with spa treatments for my boyfriend's birthday. The hotel room was lovely - the bed was huge! Dinner was delicious and the staff added a nice touch with a free glass of champagne for us. Everything was just great and it was excellent value for money. I'd definitely go there again. I'd highly recommend a stay there.

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Verified review Visited December 2014
Posted 1 month ago
The rooms, hotel and spa were all very clean. The food was delicious. The spa area if you have a treatement is very nice and relaxing. The assage was good but we weren't asked what kind of pressure we wanted. Overall good experience and wonderful staff.

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Verified review Visited December 2014
Posted 1 month ago
The rooms, hotel and spa were all very clean. The food was delicious. The spa area if you have a treatement is very nice and relaxing. The assage was good but we weren't asked what kind of pressure we wanted. Overall good experience and wonderful staff.

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Verified review Visited December 2014
Posted 2 months ago
Breakfast was very nice. Lots of choice. The meal on the evening was also very nice. The service of the staff was very good. The drinks are very expensive but I guess this is to be expected.

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Verified review Visited December 2014
Posted 2 months ago
Very good value for money! Will be going back! Beautiful building and grounds. Staff very helpful. Very clean room. Breakfast was yummy!

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Verified review Visited December 2014
Posted 2 months ago
When we phoned to book the treatments I asked if we needed to book a dinner reservation and was told I didn't need to. When we went to dinner at 7.50pm we were told the next sitting available would be 10.45pm. They made up a room for us to have dinner in. It was just the six of us in our party. Was slightly disappointed. This break was a surprise for my sisters 40th birthday.

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Verified review Visited November 2014
Posted 3 months ago
The food was brilliant the staff were all pleasant, lovely and clean room, really enjoyed our treatments had a really good time

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Verified review Visited November 2014
Posted 3 months ago
Booked a 2 night spar break, on arriving i was told they had upgraded us to an executive room, good start i thought however the executive room was small and in my opinion no better than most basic rooms, it did have a trouser press but thats a bit pointless on a spar break! Tea ,coffeee and milk was supplied in the room but not replenished by the maid service so only had enough for 1 drink a day, Saturday lunchtime i didnt have a chance to eat as there were insuficient tables in the bar area, Staff said its always like that on a weekend and they have raised it with management. Treatments were good, The other spar facilites are limited to swimming, steam/sauna room and a gym. Dinner and breakfast in the resturant was good .

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Verified review Visited November 2014
Posted 3 months ago
Great value sunday night spa break. Can't say enough good things about it, very relaxing, fab food, helpful friendly staff and a great massage. I will be doing this again.

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Verified review Visited November 2014
Posted 3 months ago
Went for the one night sunday spa break. Its was all good and very relaxing. I would recommend it to anyone. Great value, delicious food and the treatments were really good.

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Verified review Visited November 2014
Posted 3 months ago
I went for a Spa Wellness Package - Two Nights and have awarded it 5 stars.

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Verified review Visited November 2014
Posted 3 months ago
Food great, staff really helpful, but lower score because of the incredibly noisy neighbours above us that kept us awake until late and then woke us up again early morning. Lack of sleep - not good.

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Verified review Visited November 2014
Posted 3 months ago
Excellent Hotel - Had such a lovely Break and the staff were very friendly.
The food and Facilities were amazing.
Lovely location too.

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Verified review Visited October 2014
Posted 4 months ago
For the price it was amazing...the whole day/night was lovely.
Only one niggle, after a lovely facial I got the hard sell for their products. Spoilt the relaxed moment especially when she told me the price etc...such a shame as the treatment was very good.

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Verified review Visited September 2014
Posted 5 months ago
Had an amazing time last weekend. Our room was lovely and light, extremely clean and comfortable. We had an amazing cream tea then dined in the restaurant in the evening. The quality of the food and service was excellent. Can't wait to go back!!

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