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Venue rating

4.4

20 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Spa Naturel at Mercure Aberdeen Ardoe House Hotel & Spa
Spa Naturel at Mercure Aberdeen Ardoe House Hotel & Spa
Mercure Aberdeen Ardoe House Hotel and Spa,
South Deeside Road, Blairs, Aberdeen, AB12 5YP
United Kingdom

Hotel Spa

Spa Naturel at Mercure Aberdeen Ardoe House Hotel & Spa
Mercure Aberdeen Ardoe House Hotel and Spa,
South Deeside Road, Blairs, Aberdeen, AB12 5YP
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat - Sun 8:00 am - 9:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Spa Naturel at Mercure Aberdeen Ardoe House Hotel & Spa part of Mercure Hotels

Inspired by the royal residence of Balmoral Castle, a few miles upstream, this 4 Star 19th Century mansion house offering 120 en suite rooms is situated 3 miles outside the city centre of Aberdeen, in 30 acres of countryside. Ideal for shopping, theatres, scenic walks and Balmoral Castle. Meetings suite for up to 500 guests, Blairs Restaurant, Soapies Lounge Bar, pool, jacuzzi, steam room, sauna, tennis courts, fully equipped gym, aerobics studio, state of the art beauty salons and 24hr room service.

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Services

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Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 20 reviews

5 stars 12
4 stars 5
3 stars 3
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Aromatherapy (1)
  • Backcials (1)
  • Facials (3)
  • Steam and Sauna Therapy (2)
  • Swimming (3)
  • Therapeutic Massage (2)
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Have you been here? Write a review
Verified review Visited June 2015
Posted 3 weeks ago
My friend and I had booked a spa day here and it was lovely for the most part. The sauna and steam room were nice and not very busy which was good. Our lunch was very tasty, the staff were friendly and overall the experience was good. However, there seemed to be an issue with the kitchen running late which meant our treatments were late. We were told they were running about 20 minutes behind but it was closer to 45 minutes, we were offered teas/coffees on the house by way of an apology for this. We were very disappointed that there were no relaxation rooms, the 'relaxation area' was just beside the main reception and was at points filled with children. I also felt a little uncomfortable that we were sat so close to the entrance with people coming and going while we were sitting in our robes, a little more privacy would have been nice. The treatments were perfect, I felt so relaxed and refreshed after my back and head massage and facial. I was also delighted to find that they used Decleor products in their treatments.

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Verified review Visited May 2015
Posted 1 month ago
Excellent day from start to finish , staff could have done no more , highly recommend, excellent food too , very enjoyable day

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Verified review Visited May 2015
Posted 1 month ago
Staff were very accommodating, lunch was nice but would have like to have seen more choice and not just cold options! Both treatments were very relaxing.... I would maybe spread them out over the day the next time! Enjoyable first visit to the ardor spa!

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Verified review Visited May 2015
Posted 1 month ago
Had a superb evening. Highly recommend ardoe house to anyone. The food and service was fantastic. Will b returning in the future

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Verified review Visited May 2015
Posted 1 month ago
I went for a One Night Escape Together Spa Break and have awarded it 5 stars.

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Verified review Visited April 2015
Posted 2 months ago
The staff at Ardoe House are extremely friendly and helpful. It was such a relaxing break, just what my friend and I needed.

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Verified review Visited February 2015
Posted 3 months ago
I went for a One Night Reviver Spa Break and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 4 months ago
Lovely relaxing day. Just 2 things not so good - the jaccuzi was shut half way through the day and there was quite a delay with lunch being served. otherwise very good throughout

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Verified review Visited October 2014
Posted 8 months ago
I went for a One Night Reviver Spa Break and have awarded it 3 stars.

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Verified review Visited October 2014
Posted 8 months ago
The treatments and afternoon tea were lovely. There were only tea/coffee facilities during the day, but as our afternoon tea was booked for 4.30pm it meant we couldn't order a light bite to eat at the spa. Definitely think the spa should offer some light refreshments, cakes, crisps, nibbles, or possibly light sandwiches. You don't want to be popping to the hotel in your robe to get a sandwich!

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Verified review Visited September 2014
Posted 9 months ago
I went for a Time for Indulgence and have awarded it 5 stars.

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Verified review Visited September 2014
Posted 9 months ago
I went for a Time for Indulgence and have awarded it 4 stars.

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Verified review Visited August 2014
Posted 10 months ago
What a great day! The spa was very good, location beautiful good service. Well worth it. I would recooment tjis spa.

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Verified review Visited July 2014
Posted 11 months ago
Our room was upgraded when we checked in which was very much appreciated. Spa facilities were brilliant, meal was delicious and filling and it was an overall relaxing break. Will definitely do it again.

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Verified review Visited July 2014
Posted 11 months ago
I went for a Spa Wellness package and have awarded it 5 stars.

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Verified review Visited May 2014
Posted 1 year ago
Brilliant well worth it! Staff very helpful. Any issues we had were so slight that they wouldn't deter me from booking again.

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Verified review Visited May 2014
Posted 1 year ago
Hotel was impressive. Staff were very friendly and helpful. Pool area was needing more relaxing beds and new mattresses. Food first class and beautifully presented.

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Verified review Visited April 2014
Posted 1 year ago
I went for a Spa Wellness package and have awarded it 5 stars.

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Verified review Visited April 2014
Posted 1 year ago
Absolutely lovely hotel. Staff were professional and welcoming. Room was great. Spa facilities and pool etc. were great.

The food was delicious and presented beautifully. Highly recommended. 10/10

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Verified review Visited March 2014
Posted 1 year ago
Excellent value with high standards all round. Fantastic break. Dinner superb . The staff were mostly quite you but very friendly and efficient. Can't wait to go back.

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