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Venue rating

4.3

80 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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spa LONDON at York Hall Leisure Centre
spa LONDON at York Hall Leisure Centre
York Hall Leisure Centre,
5 Old Ford Road, Bethnal Green, London, E2 9PJ,
United Kingdom

Day Spa

spa LONDON at York Hall Leisure Centre
York Hall Leisure Centre,
5 Old Ford Road, Bethnal Green, London, E2 9PJ,
United Kingdom

Opening hours

Mon - Fri 11:00am - 8:00pm
Sat - Sun 9:00am - 7:00pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

spa LONDON at York Hall Leisure Centre part of Spa London

spa LONDON at York Hall Leisure Centre was the winning finalist for the 2010 Professional Beauty Awards for the Day Spa of the year category

spa LONDON is an exciting concept, revolutionising the day spa market by offering a luxurious experience at an affordable price.

Located within Tower Hamlets´ historic York Hall in Bethnal Green, spa LONDON offers the ultimate day spa package; combining traditional thermal treatments with the latest modern therapies.

The centrepiece of spa LONDON is the Thermal Spa Experience. Consisting of six chambers, each housing a different heat treatment, the Thermal Spa Experience offers you the chance to indulge in therapies that date back hundreds of years.

So if you want to lift your spirits today and look good too, a visit to spa LONDON is a must!

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Services

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Comments

Reviews are written by our customers after their visit.

4.3

Chain rating

Based on 80 reviews

5 stars 27
4 stars 35
3 stars 11
2 stars 1
1 star 6
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Backcials (3)
  • Body Exfoliation Treatments (5)
  • Body Treatments (1)
  • Body Wraps (18)
  • Cellulite Treatments (1)
  • Rasul and Mud Treatments (1)
  • Spray Tanning and Sunless Tanning (2)
  • Steam and Sauna Therapy (17)
  • Face
  • Beauty Treatments (1)
  • Facials (8)
  • Makeup Treatments (1)
  • Hair removal
  • Brazilian Waxing (1)
  • Waxing (3)
  • Massage
  • Aromatherapy Massage (3)
  • Deep Tissue Massage (1)
  • Pre and Post Natal Massage (1)
  • Swedish Massage (2)
  • Therapeutic Massage (7)
  • Nails
  • Gel Nails (2)
  • Manicure (4)
  • Pedicure (3)
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Have you been here? Write a review
Visited April 2014
Posted 1 day ago
Everyone at the spa was very helpful, the facilities are nice and in a good location. I'll definitely go back.

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Visited March 2014
Posted 4 days ago
this was my first ever spray tan; I am happy with the service, but the spa does not look impressive at all.

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Visited March 2014
Posted 6 days ago
I have used this place before and they are usually quite good, but they really let me down on my pedicure! There was a long queue for it to open at 11am, so I did not make it to the treatment for some time. My beauty therapist was quite judgemental and was forced to rush the treatment because she was needed for her next booking.
I was rustled into the changing room where I had to blow dry the rest of my pedicure. Unfortunately it sill smudged on the way home. Not worth the £35.

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Visited April 2014
Posted 6 days ago
I have used this place before and they are usually quite good, but they really let me down on my pedicure! There was a long queue for it to open at 11am, so I did not make it to the treatment for some time. My beauty therapist was quite judgemental and was forced to rush the treatment because she was needed for her next booking.
I was rustled into the changing room where I had to blow dry the rest of my pedicure. Unfortunately it sill smudged on the way home. Not worth the £35.

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Visited March 2014
Posted 2 weeks ago
Visited on a Wednesday morning so it wasn't too busy which was great. Felt totally relaxed for the whole three hours. Used both the sauna and steam but didn't have any treatments. Have visited before and would definitely go again.

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Posted 3 weeks ago
It was a great and enjoyable expreience there! very nice staff and treat me gently! real! will recommend to friends!

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Visited March 2014
Posted 1 month ago
It is nice there and was enjoyable but I just think its a bit overpriced given the facilities that are there. We ran out of things to do are one hour so £25 is a bit expensive for that amount of time.

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Visited March 2014
Posted 1 month ago
Really nice staff, very nice calming atmosphere. I enjoyed it very much and would definitely return again for more treatments!

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Visited March 2014
Posted 1 month ago
Great pedicure! friendly staff very rejunventating for my feet. The spa rooms are nice and comfortable and worth the money.

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Visited March 2014
Posted 1 month ago
I had a Waxing and have awarded it 4 stars.

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Visited March 2014
Posted 1 month ago
I went to the spa with my boyfriend on Sunday morning and we had a great time there. Absolutely loved the experience. We've been to a few other spas before, and this was probably less fancy but all the essentials were there: lovely fluffy robes, refreshments, great facilities. We especially liked the cold plunge pool after being in the steam room. The crowd is a proper mix of cockneys and yummy mummies but it just adds to the charm. For £25 I think this was an absolute bargain for 3 hours of complete relaxation.

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Visited February 2014
Posted 1 month ago
I've been 3x now and this place is just a very relaxing, lovely, not-too-expensive treat that is perfect to do with friends, significant others or alone. It does seem a bit tired/worn but this has never bothered me as it is so cheap and there is plenty to do inside.

Went on VDay for the complementary champagne/chocolates and surprisingly there weren't too many couples there and it was just overall really relaxing and a good atmosphere!

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Visited January 2014
Posted 2 months ago
Overall I enjoyed the thermal spa however the facility didn't impress me in terms of ambiance, staff or cleanliness..
I give it 3 start as in my opinion was only "Ok"

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Visited January 2014
Posted 2 months ago
A crowded smelly place, no pool, water dispensers empty, staff yelling at eachother in the relaxation lounge, okish saunas but not much to do apart from that, not worth £25 each!

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Posted 4 months ago
Was pleasantly surprised, it is exactly as the photos have shown. A friend and I went a week ago for the first time and enjoyed it thoroughly absolutely relaxing . Will definately be going again. Value for money. Found the staff very helpful.

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Posted 6 months ago
Not impressed at all. The venue smelt of mould and actually gave me a sore chest. The message was not as expected as the girls who done it must of been a trainee even thought I paid top prices. I felt like I wasted my money going - would never return!

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Visited September 2013
Posted 6 months ago
I have visited Spa London before and always look forward to relaxing there. I visited this time during the week just before lunchtime and so the steam and sauna facilities were nice and quiet. This is not always the case so be warned large hen parties and groups of friends do book and can be very chatty throughout the visit!
The staff were helpful and the facilities clean. With my voucher I also had an express facial which was great! The therapist was friendly yet professional and the Elemis products used were lovely. Great value.

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Visited August 2013
Posted 7 months ago
I haven't been to this spa for over a year - things have changed! While it is still good value for money, especially with the back and shoulder massage, the staff and facilities are not as good as before. Some staff showed some new members around the area whereas other new members were asking people have to sauna and use the facilities as they 'don't show people around'. Surely this is a health and safety risk .

However a nice way to catch up with an old friend!

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Visited June 2013
Posted 8 months ago
The waxing treatment that I received here was very good and the therapist was considerate and friendly throughout. The rooms and general environment of the spa were lovely and very calming.
However, they're a nightmare to get hold of over the telephone and had to leave several answer phone messages to be able to make an appointment as I didn't want to book online (I already had a wahanda voucher).
I would go to this salon again as the treatment was good but my next appointment is somewhere else as I've given up trying to contact them.

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Posted 9 months ago
My girlfriend and i went on saturday ladies only day for the spa experience. Unfortunately, there were at least 3 large groups of young women I think on some kind of hen do. They were so NOISY and LOUD it was the complete opposite of relaxing!! In fact it was about as relaxing as been on the tube!

They were laughing, shouting and chatting loudly non stop in every spa room . We tried to get some peace in the ironically named the relaxation room which doubled as a communial area, but a new group of loud and chatty women were there too.. so essentially there was no peace or quiet. Hardly relaxing ... I would have been more relaxed at home. The other guests there were also annoyed by the noisy chater. However, when I notified the staff, they did absolutely nothing about it.
The staff were overall not very helpful or friendly and seemed to care about the noise disruption. There should be a sign at least in relaxtion room to be quiet or make it separate from communial area.

Will definitely NOT be going back. Least relaxing spa ever.

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Comments

9 months ago
I wanted to amend my review above. After speaking with the manager today. She was very understanding and took on board my feedback. Therefore, I decided to go back as the spa itself was good with great sauna and steam rooms, but will go during a weekday when there are no hen group as they are booked on Saturdays

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