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Venue rating

3.8

115 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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spa LONDON at Marshall Street
spa LONDON at Marshall Street
15 Marshall Street,
London, W1F 7EL
United Kingdom

Day Spa

spa LONDON at Marshall Street
15 Marshall Street,
London, W1F 7EL
United Kingdom

Opening hours

Mon - Thur 11:00 am - 7:00 pm
Fri - Sat 10:00 am - 6:30 pm
Sun - Closed -
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Day Spa in West End
Tagged as: Day Spa

spa LONDON at Marshall Street part of Spa London   Off-peak
This venue offers discounts on off-peak appointments.

spa LONDON's Marshall Street branch is a warm, laid back and welcoming day spa in London's West End.

Located within Marshall Street Leisure Centre, staff aim to offer each visitor a luxurious experience at an affordable price. Their services span everything from traditional thermal therapies to waxing, manicures and Elemis beauty treatments, giving visitors plenty of options to unwind and escape the stresses of city living.

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Services

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Comments

Reviews (written by customers after their visit)

3.8

Chain rating

Based on 115 reviews

5 stars 39
4 stars 44
3 stars 17
2 stars 8
1 star 7
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (15)
  • Body Wraps (1)
  • Colonic Therapy (1)
  • Hydrotherapy (7)
  • Spray Tanning and Sunless Tanning (25)
  • Steam and Sauna Therapy (9)
  • Face
  • Eyebrow and Eyelash Treatments (3)
  • Facials (18)
  • Hair removal
  • Hollywood Waxing (2)
  • Male Waxing (4)
  • Waxing (8)
  • Massage
  • Deep Tissue Massage (2)
  • Pre and Post Natal Massage (1)
  • Stone Massage Therapy (2)
  • Swedish Massage (2)
  • Nails
  • Gel Nails (7)
  • Manicure (5)
  • Pedicure (3)
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Have you been here? Write a review
Verified review Visited April 2015
Posted 6 hours ago
The spa itself was very nice and clean, and the lady who did my spray tan was very friendly and professional. I went for the natural spray tan, and in hindsight I should have gone for the dark because I lost a lot of the colour after showering the next day. Someone opened the door midway through my treatment, which was slightly awkward, but the girl doing my tan was very apologetic. I probably would go back again for another spray tan, as it is good value and easy for me to get to - but I would definitely get the darker tan!

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Verified review Visited April 2015
Posted 1 day ago
The body salt scrub was over very quickly. I was able to use the facilities (sauna and steam room) but I would not have paid the full price.
Overall, it did not feel like a pampering experience as it had been described

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Verified review Visited April 2015
Posted 6 days ago
great place, really lovely staff! I had a spray tan treatment done, it was applied really evenly and looked great after!

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Verified review Visited April 2015
Posted 1 week ago
Wonderful hidden treasure in the heart of London. Pleasant staff and good facilities. Swimming pool upstairs is a lovely place to swim early in the morning. Lovely treatment.

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Verified review Visited March 2015
Posted 1 week ago
I very much enjoyed it. It was actually a 2nd date and something a bit different than pubs and restaurants! The entrance and the changing rooms are not luxurious (more like the local pool) but the communal areas around the sauna etc were very nice and piped relaxing music in. I would go again.

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Verified review Visited March 2015
Posted 1 week ago
Exfoliation was nice and worth the £20 however the "spa" which to be honest was a very disappointing. The beds in "the relaxation" area were all wet and the floors were very dirty including the changing rooms. Unfortunately not the venues fault some customers dealt with business calls in relaxation area which was far from relaxing. I would have Appreciated if staff asked him to leave the area to finish his call. So money paid was worth it for treatment but sadly that was it

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Verified review Visited March 2015
Posted 2 weeks ago
We booked this offer as it looked to be excellent value for money. Having had similar treatments at other spas over the years, I had a very good benchmark from which to assess. Fundamentally, we got what we paid for. It was the speediest treatment I have ever had, which whilst it did what it said it does on the tin, wasn't entirely relaxing. We concluded that we would prefer to pay a little more and receive a lot more care and attention.

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Verified review Visited March 2015
Posted 3 weeks ago
I had an original fake bake spray tan the night before an event. It was great all over my body and I loved the colour but my hands were bright Orange! I scrubbed them all day but couldn't get the tan off. It took a good 3 days to look a normal colour on my hands. Next time Id probably go 2 days before the event. The spa was lovely - clean settings and great location. Could do with a tv/entertainment during the 30 minute wait for it to dry.

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Verified review Visited March 2015
Posted 3 weeks ago
Noisey, busy, very small, more like a public gym than a spa and the treatment was rushed and he little or no relaxation or conditioning value. Complete waste of time and money.

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Verified review Visited March 2015
Posted 3 weeks ago
Underwhelming facilities. How you can expect people to spend 2 hours in a sauna and steam room i don't know. Would never return.

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Verified review Visited March 2015
Posted 3 weeks ago
The therapist was lovely and friendly, made me feel at ease. Body scrub was great. The relaxation day room and steam room were a let down. They closed it during the day to be cleaned, so I thought I'd chill in the day room. I couldn't due to the amount of noise being made by dragging the bucket along the floor, scrubbing of the surfaces and talking to another member of staff at normal volume about work. The reception was just off the day room without any doors, so toy could hear everything that they were discussing. Not relaxing at all

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Verified review Visited March 2015
Posted 3 weeks ago
Friendly staff, good advice, great value & spray tan came out even with no streaks. This was my second visit & would definitely recommend

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Verified review Visited March 2015
Posted 3 weeks ago
I had a body scrub which was very invigorating and my skin felt so soft. I then relaxed in the sauna which was very much needed.

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Verified review Visited March 2015
Posted 4 weeks ago
Efficient treatment with professional staff and nice ambience. Would like to request the same staff member, as it changes every time I go to this venue.

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Verified review Visited March 2015
Posted 1 month ago
This time my experience was worse then previously. I was very happy with my first visit and decided to come to the venue again. My appointment was at 4 pm and had to wait for more then 10 min for any member of staff to come to the reception. Only after I knocked all the doors on the floor I was able to find anyone. The rest of the treatment was fine, after a while the staff turned on the music and turned the light off so that atmosphere of the place became more relaxing. The temperature in saunas and cleanliness was excellent.

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Verified review Visited March 2015
Posted 1 month ago
I was very satisfied with my spa experience at LONDON Marshal street. The staff was very helpful and welcoming and provided me with flip-flops, which I forgot to take with. Saunas are clean and hot (80-90 degrees), the atmosphere of the spa center is very relaxing and calm, I even felt asleep for a while resting after a cold shower. There is a pleasant music and supply of lemon water. However I wish the temperatures in saunas were higher, and chaise lounge chairs were dry. Thank you for good service and healthy rest.

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Verified review Visited February 2015
Posted 1 month ago
I had a Spa Detox Exclusive Pamper Package Incl. Body Salt Scrub and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 1 month ago
I had a Spa Detox Exclusive Pamper Package Incl. Body Salt Scrub and have awarded it 4 stars.

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Verified review Visited February 2015
Posted 1 month ago
The body scrub was lack lustre, felt like the scrub was slapped randomly on my body with minimal effort. Perhaps this is because the voucher had been purchased through a deal. It was also much shorter than advertised.

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Verified review Visited February 2015
Posted 1 month ago
Good value for money as a special offer but I'm not sure how I would feel if I had paid more. The body treatments were good but there weren't enough loungers for everyone and the supply of cups for the water provided on a side table was not enough for the people there. The two saunas were good but both the same so in effect, after the body treatment, there was just a sauna to go into. As I said earlier though, for the amount I paid it was spot on and good value for money as a relaxing place to go for a couple of hours as long as people don't expect too much!

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