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Venue rating

3.7

16 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
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  • Value

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spa LONDON at Ironmonger Row Baths
spa LONDON at Ironmonger Row Baths
Ironmonger Row Baths,
1 Norman Street, London, EC1V 3AA,
United Kingdom

Day Spa

spa LONDON at Ironmonger Row Baths
Ironmonger Row Baths,
1 Norman Street, London, EC1V 3AA,
United Kingdom

Opening hours

Mon 11:00am - 9:00pm
Tue - Fri 10:00am - 9:00pm
Sat - Sun 10:00am - 6:00pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

Venue type: Day Spa in Clerkenwell
Tagged as: Day Spa

spa LONDON at Ironmonger Row Baths part of Spa London

If you want to lift your spirits and pamper yourself or a friend, you'll be sure of a warm welcome at spa LONDON.

spa LONDON offers a luxurious experience at an affordable price. So why not bring a little bit of indulgence into your life with our range of value-for-money treatments?

Spanning everything from traditional thermal therapies to the latest beauty innovations, spa LONDON will help you unwind and escape the stresses and strains of city living.

After substantial investment from Islington Council, spa LONDON are pleased to announce the much anticipated opening of the beautifully restored Turkish Baths set within the heart of the spa LONDON Thermal Experience.

The Thermal Spa Experience comprises of Two Saunas; Two Aroma Steam Rooms; Tepidarium; Caldarium; Laconium; Ice Fountain; Monsoon Shower; Hammam; Plunge Pool; Bucket Shower and Relaxation Lounge.

Complimenting the traditional thermal therapies spa LONDON at Ironmonger Row are offering over 50 health, beauty and relaxation treatments in partnership with leading International spa brands Elemis; Jessica and Fake Bake.

Choose from a range of Body treatments with traditional Turkish Bath Experiences from our Ironmonger Signature treatments including Moroccan Mud Rasul, and Hydrotherapy Sensory Experience, Facial treatments; Massage treatments; Finishing touches; Prenatal and Spa Packages.

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Services

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Comments

Reviews are written by our customers after their visit.

3.7

Chain rating

Based on 16 reviews

5 stars 6
4 stars 5
3 stars 2
2 stars 2
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Wraps (1)
  • Rasul and Mud Treatments (6)
  • Steam and Sauna Therapy (2)
  • Face
  • Facials (1)
  • Massage
  • Deep Tissue Massage (1)
  • Therapeutic Massage (1)
  • Turkish Bath (3)
  • Nails
  • Gel Nails (1)
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Have you been here? Write a review
Posted 1 week ago
I loved this spa!!! The staff were so friendly and helpful, everything was clean and very relaxing. I felt completely pampered after my treatments and loved the Elemis products they used for my facial!
Can't wait to go back I have booked more treatments to prepare for my holiday!

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Visited November 2013
Posted 4 months ago
I went for a UK Spa Fortnight Exclusive £25 Spa Day Incl. Choice of Treatment and have awarded it 4 stars.

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Visited September 2013
Posted 7 months ago
The Spa facilities and the staff were excellent. We both had a lovely time, with the exception we would have liked to have the massage for a little longer and slight harder in pressure. It was enjoyable and relaxing. We throughly enjoyed it and tghe price made it all worth the while!

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Visited September 2013
Posted 7 months ago
the staff were really lovely and friendly, place wasn't hard to find. it being in a big spa building means good facilities. would go back and recommend to other people.

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Visited August 2013
Posted 7 months ago
At our point of arrival I thought that all was well from previous correspondence with Wahanda. Of course my friend and I were very disappointed to hear that we were not on the booking system having travelled to London specifically for the treatment. Fortunately, the spa staff were very accommodating and offered us the use of the spa facilities (which would usually cost £50) and booked us in for our paid treatment for another day.

My friend and I enjoyed various steam and sauna rooms of different scents (our favourite was the pine and eucalyptus seam room) and an amazing monsoon shower!

The day was not a complete loss however, from speaking to the spa staff this has not been the first time that a Wahanda customer has had such disappointment. I would suggest that Wahanda revisit their booking system to avoid such disappointment in the future.

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Visited August 2013
Posted 7 months ago
We have used the thermal baths at the Ironmonger before and we do like the facilities. The staff were helpful and explained how the order in which we should use products. We weren't expecting the mud to be soapy and once you're waiting for the steam it's a bit tingly. The steam took a long time to come through and once it did it didn't really fill up that much. We also had a bit of a reaction to the oil on our face. The products did leave our skin feeling smooth but I would say the thermal spa is better value.

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Visited July 2013
Posted 7 months ago
Hubby and I took a bit of time to ourselves for the rasul treatment. We found the baths easily, but didn't realise the main reception isn't the reception for the spa. Tip: go round the corner and straight downstairs, no need to wait in the main reception queue!

We were slightly disappointed to learn that the rasul treatment didn't include access to the steam rooms afterwards, but after the treatment we realised we didn't need it. Still, if we had paid the full £60 we would have felt the steam rooms should have been included. Fortunately, we only paid £30 for the two of us, which made the whole thing great value.

The treatment itself was good - it was intimate in a non-erotic way, although I cannot see 'friends' doing this together! We stripped and covered ourselves in the soap, washed it off, then covered ourselves in the mud, and sat waiting for the steam to come. It took a while and we thought it was over and we were disappointed when it finally began (with a weird music and light show). The steam was good, pretty warm at times, and the showers after cleansed everything off. The water was boiling though, far too hot for me, so would have preferred an adjustable temperature gauge.

Our skin was positively glowing afterwards, and super-soft. We left feeling nice and relaxed, happy, close, and hungry!

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Visited July 2013
Posted 8 months ago
The spa itself was lovely - spotless with a great atmosphere and the facilities were really great with lots of options and space to relax.
My therapist couldn't have been better and the treatment itself was lovely - i felt thoroughly spoilt.

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Posted 8 months ago
What a fantastic retreat! My friend and I spent a fabulous few hours at this spa in Islington, apparantly run by the council. It didnt look like anything I'd ever experienced by a local council.
We entered the spa for a fee of £25 per person and when looking online for spa days this was by far one the best value for money, Irina and I enjoyed a full body hammam scrub which left the skin feeling tremendous! I would definitely recommned this spa to my friends in future and I will definitely be heading back when I am in need of my next relaxation session. Thanks team spa for making our day so enjoyable, we really did leave feeling lifted and refereshed ready to face the world in the busy streets of Islington

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Visited July 2013
Posted 9 months ago
I really like all atmosphere inside the spa, I and my boyfriend enjoy the treatment. All girls were really friendly and helpful. We saw big minus, when after we went to shower were wasn't any simple shampoo or soup in loo, but the worst thing I had to stand in dirty water because ALL drains were blocked.

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Visited June 2013
Posted 10 months ago
The Ironmonger Row Baths refurbishment is impressive,it's great to see this building restored to such a high standard of facility. However the Moroccan Rasul Ritual doesn't quite live up to its billing or match its surroundings. Upon arrival in the spa the receptionist was nowhere near as welcoming and friendly as you'd expect in such an establishment. With barely any effort on the part of the staff, following a very matter of fact process in filling out forms and exchanging shoes for slippers, gowns and towels, we were shown into the Spa area by the treatment specialist, this it seemed was essentially a narrow corridor with a couple of treatment rooms. There my partner and I were introduced to the two person Moroccan spa room and given a very cursory explanation of how to administer the treatment and the process we should follow. We were then shown to the Disabled toilet / changing area to share, I think this was considered to be appropriate so that my partner and I could change together, but actually felt more like we'd been left in a public toilet across the road to get changed ! The thought was there but really it would have been far better to have advised us to use the separate male and female changing areas which were of a better standard and would have felt more luxurious. At that point I would also have expected to be offered at least some water to drink or shown where it was available, neither of which happened, instead our treatment advisor simply disappeared, leaving me to search out a jug of water on a shelf in the corner with one clean glass and a small amount of water remaining, as the spa area was not staffed it was not possible to request a top up of the water.

The treatment itself felt haphazard, the guidelines we had been given should have also been listed on the wall within the Spa area as although we remembered most of what we were told to do we didn't really know what to expect within the room in terms of the order of steam, shower, water sprays ect. It would have been nice to also have a description to follow to get the most from the treatment. A fine mist we'd been told about turned out to be a two second blast we really could not understand, so we followed the process of applying soap, showering, putting on a rather slimy greasy feeling mud that didn't feel nice at all and then waiting to see what would come next from the automated spa system and it's increasingly scary music selection. When it finished we didn't know if that was it or not !?! Having applied the shea butter moisturiser which felt more like a handful of cooking lard we left the Spa room to find that the disabled toilet facility where our clothes were can only be opened by a member of staff who was still nowhere to be seen, it was left to the cleaner to try and decipher why we wanted to get into this room, having eventually realised what we were trying to tell her, she went to get the key from reception so we could retrieve our belongings, hanging around in the corridor covered in lard and wrapped in our dressing gowns was not quite the luxury attention we were hoping for at the end of the treatment.

Overall I have to say that the experience was not as relaxing or as indulgent as you might expect. This was mainly down to a combination of what felt like a lack of attention to customer service and the actual products used within the spa along with the simple absence of written detail regarding what to expect from the treatment and how to get the best from the process. It would also have been nice to be able to use the sauna and steam facilities as part of this offer, but this was subject to an extra charge, which seemed unnecessary. The Spa itself and the changing areas ect are spotlessly clean and of a good standard but I wouldn't return to the Spa based on this experience, there was simply a lack of attention to detail in customer service and a feeling that the experience was not good value for the money. Having said that the actual Baths themselves and the overall level of the rest of the facility look very impressive.

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Posted 1 year ago
I visited the spa in February with a group of ladies, wow!! what a experience, great ambience, fantatsic customer service, fantatstic facilities, A-mazing treatments! I have been all over the world and received many different treatments and spa LONDON are by far one of the best I've received!
It was a little daunting at first because i'd heard a few stories from when it was A Turkish baths before the re-fit, some of the stories I'd heard about nudity / someone cooking eggs on toast! laughable really, this wasnt the type of environment i wanted to take my friend for her Birthday, but i toured the area before booking and met some of the staff and I knew it wasnt anything like the old set -up infact a magnicficent day spa!! definitely one of the best in London.
I am going to attend the spa without treatments on a regular basis, infact i have returned on my own twice since :)

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Posted 1 year ago
I visitied ironmonger row baths taking a friend for her birthday treat. I must say we had a brilliant time. I booked for us the thermal spa experince including rasul treatment. Excellent value for money.

On arrival there was a que at reception however we had arrived early so this was not too much of a problem and the receptionist was very appologetic and swift at checking us in. We were given towels robes and slippers all included in the price.

The thermal spa was great, the dim light and soft music was very relaxing. We liked that as well as the standard steam and suana there is also traditional experinces available at ironmonger row like the hammam area, turkish bath rooms, plunge pool and ice fountain. The relaxation area is spacious and the beds wide and comfortable. There is also complimentary tea, water and fruit, although I wish we had known about light lunch as I would have loved to of included this for me and my friend.

Our Rasul treatment was great, the therapist explained what was involved with such enthusiasm we couldn't wait to start the experince. I've never had a rasul before and was impressed with the mood lighting, personal music and products that we were given to use. £60 for two is great value for money. Although I could not fault the treatment in any way its probably something that is best suited to couples.

When we were leaving it was noticable in the changing rooms that is was becoming busier so once we were dressed we made our way out to their vanity area. What a great expantion of the changing rooms, they have available blowdryers and GHD straightners to use free!!

Overall a lovely experince and a great birthday treat for my friend who also enjoyed herself.

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Posted 1 year ago
I went to this spa with a friend. Was quite apprehensive due to the reviews, but my goodness I was so I glad my thoughts were wrong!

We had a bit of a queue as we arrived but the receptionist apologised and was brilliant. She was so helpful and checked us in with ease. I didn't get her name but she showed us around, they have really done it so nicely - GHD's straightening Irons to boot!

After we were dressed in our soft robes and slippers we shuffled through to the spa, and well - what to choose first!!! Two saunas, two steam room - all which are huge and have cool funky lighting, ice fountain, these rooms which started warm then got hotter as you went through (they had some fancy name which I can't remember) a freezing cold pool and some crazy bucket with cold water and finally what we started with a heated bench where me and my friend had a good old natter!

That's where we saw someone get taken through to have a treatment in the spa area, this is the best find yet!!! We were able to book these great 15min treatments on these marble slabs which were brilliant value - only £12! We got a full body scrub with this wonderful smelling product!! BARGAIN!! My skin has never felt so soft!!!

After our treatment and a trying of all the facilities we finished our 3 hour session in the relaxation room, loads of beds with free apples and herbal tea to fill your boots with. We were going out for dinner after so I didn't get to try their menu but at £5 it also seemed good value!

I will definitely be returning to their spa and to try more of their fab treatments!

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Posted 1 year ago
I visited Spa London at Ironmonger Row on Sunday 9th December as part of a birthday treat to myself and frankly I should have stayed in bed because I would have had a better time. I was so looking forward to my spa experience and had been keeping an eye out to see when it was going to open after the refurbishment work. It was the worst experience I have had. The only thing that could have been worse is if raw sewage had started to come through the piepes.
1. It looked like the spa has not been cleaned since the last session with clumps of hairs in the shower and steam room.
2. Most of the lightening was off, which meant it was difficult to see where you were going. This nearly led to myself and another visitor to the spa having an accident as there was hoover left unattended just outside the female changing area. This was quite dangerous.
3. The saunas were not working at all.
4. The only time I spent in the steam room was the 20 minutes as part of was a wash and scrub treatment. That is the only reason I am giving a 1 star.
5. We also had to wait for towels as there was none available on entering the spa.
6. I had to get a dressing gown from the front desk as there weren’t any in the lockers as we were led to believe.
I registered a complaint on the day by writing in the book and talking to staff and wrote an email. Both had all my contact details and to this day they have not contacted me to apologise etc.
I paid £25 for a three hour session. The only thing that worked as planned was my scrub and wash treatment. Very poor service.

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Posted 1 year ago
I have been waiting with great anticipation for the re-opening of the Ironmonger Row Turkish Baths... I used to come on a regular basis and whilst the facilities had got grubby and it was often over-crowded I still managed to get my "relax" fix :)
Spa London have now taken over the management of the Turkish Baths area which have had a complete re-vamp... I think the Roman hot rooms are still in the same place but that is about it. There is much more room - 2 medium sized steam rooms, 2 saunas, a monsoon shower, an ice fountain, a relaxation lounge, bucket shower and plunge pool.
I have now been twice but on neither occasions has everything been working correctly... today the steam rooms were intermittent, the saunas only started working after 2 hours, the hot rooms did not work (again)....
I think they really missed a trick with the locker rooms (way too small) and the plunge pool is miles away from steam rooms...
I also have on both visits paid £30 for the Turkish Bath Experience - cleanse, scrub, massage for 60 minutes but the marble slabs you lie on have been cold and the all 3 parts of the treatment too short - no way did the treatment last 60 minutes!!!
Come on Spa London - get your act together!.... third time lucky for me hopefully!!!

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