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Venue rating

4.0

48 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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spa LONDON at Ironmonger Row Baths
spa LONDON at Ironmonger Row Baths
Ironmonger Row Baths,
1 Norman Street, London, EC1V 3AA
United Kingdom

Day Spa

spa LONDON at Ironmonger Row Baths
Ironmonger Row Baths,
1 Norman Street, London, EC1V 3AA
United Kingdom

Opening hours

Mon 11:00 am - 9:00 pm
Tue - Fri 10:00 am - 9:00 pm
Sat - Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Venue type: Day Spa in Clerkenwell
Tagged as: Day Spa

spa LONDON at Ironmonger Row Baths part of Spa London

spa LONDON's Ironmonger Row Baths is a leading day spa in Clerkenwell.

Providing a luxurious experience at an affordable price, they offer everything from traditional thermal therapies (including saunas, Rasul rituals and aroma steam rooms) to beauty treatments from Elemis.

After substantial investment from Islington Council, spa LONDON also run the pristine restored Turkish Baths within their Thermal Experience.

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Services

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Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 48 reviews

5 stars 18
4 stars 15
3 stars 5
2 stars 6
1 star 4
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Treatments (1)
  • Body Wraps (1)
  • Hydrotherapy (2)
  • Rasul and Mud Treatments (7)
  • Spray Tanning and Sunless Tanning (1)
  • Steam and Sauna Therapy (21)
  • Face
  • Facials (3)
  • Fitness
  • Swimming (2)
  • Massage
  • Deep Tissue Massage (2)
  • Pre and Post Natal Massage (1)
  • Therapeutic Massage (2)
  • Turkish Bath (3)
  • Nails
  • Gel Nails (1)
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Have you been here? Write a review
Verified review Visited July 2015
Posted 6 days ago
I had a Thermal Spa Experience and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 1 month ago
I went to Ironmonger Row Baths for the sauna and steam rooms without any treatments. The venue was very newly refurbished and clean with relaxing music and ambience. Several nice "warm" rooms leading up to the actual saunas, however one of the two saunas was out of order the day I visited. Nevertheless, the remaining sauna and the two aromatic steam rooms had a spot on size, temperature and cleanliness. To cool down afterwards were cold showers, a tropical shower, ice bucket and cold water basin. The relaxation lounge had a great atmosphere with beds, blankets, magazines and refreshments (which could have been more creative). The shower facilities were in a good condition. Staff members were around regularly to check in on customers and the refreshments, however they could have been a bit friendlier. With a voucher I only paid £15 which was perfect for the value I got, not sure if it is worth the usual price. But what it might lack in additional creative sauna facilities, it certainly makes up for in terms of cleanliness. Overall I had a very relaxing 3 hours!

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Verified review Visited May 2015
Posted 2 months ago
lovely luxurious spa just exactly as one would envisage! Perfect in most respects - beautiful scents - tingly clean sauna and spa!

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Verified review Visited May 2015
Posted 2 months ago
Really great massage - lovely venue. And great value for money. I would recommend. Also do the thermal spa day. It is really relaxing.

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Posted 3 months ago
this establishment is completely ruined by the rude and condescending staff. You would not mind if they provided a first class service but they don't it is mediocre at best. Spend your money else where.

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Verified review Visited April 2015
Posted 3 months ago
This spa is clean and the facilities are good. The staff are very pleasant and professional. Enjoyed my Thermal Spa and I would recommend this venue

I would advise anyone who books this venue through WAHANDA to call Spa London to confirm their appointment, as Spa London had no record of my appointment! Thankfully the staff at Spa London were great and sorted this matter out. Thank you.

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Posted 3 months ago
I visited few days ago with my wife and was a terrible experience overall. We booked the spa and a 50 min massage for each of us for £180.
The therapists were 20 min late, until I went to ask and they told me that they forgot about us!! They didn't even apologise!! The massage was nothing special really and the therapists, the least to say, were rude.

Five minutes before they close, and while we were drying our hair, a receptionist came to tell us to leave in a very rude way. After we complained for all these the receptionist told us that the manager will call us the following days to address this - no one call at all.

We were planning to have finished by 5:30, since our dinner was at 6:15, and due to the delay we even missed our reservation and we had to look for a restaurant on a Saturday night...

Extremely terrible experience!!!

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Posted 4 months ago
Booked the Double Delight experience for me and my mother. Good value for money, as we had 5-6 hours in the spa, including treatments. Unfortunately, a sauna was broken, but otherwise facilities were fine. The massage and facial were both very nice, although felt a bit... perfunctory, I guess. As though the therapists were overall a bit overworked and tired, and therefore a bit brash with communication. But, their actual skills were good.

The Rassul treatment was a non-event. We were quickly told how to do it, but when we forgot part of the process and went looking for staff, we couldn't find any, so we had to guess as to when to take off creams, and put the next ones on. We just kinda took a guess at when it was all done, as we got a bit bored. So, not worth booking on its own.

Overall, a good experience, for the price. Thanks!

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Posted 4 months ago
Location on google maps is not accurate. My booking, through Wahanda, was nowhere to be found. But they let me in because I had a receipt. Sauna and steam rooms are great. Wish there was a warm pool or a hot tub. Wish the cleaning staff didnt clean up when the spa is open. Wish there wasnt so much talking. Still, winter is long and saunas are good.

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Verified review Visited March 2015
Posted 4 months ago
i come to these baths about 1-2x a month and always have a great experience. they do well at limiting the amount of people who are allowed at one time so it does not get too crowded.

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Verified review Visited February 2015
Posted 5 months ago
On arrival the gowns we were given were falling apart with many holes in them- they need to invest in some new ones! The sauna/steam rooms were good but apart from a ice cold plunge pool there were no other pools or jacuzzis so not sure £25 for 3 hrs is really worth it as we were done in an hour. The staff seemed very pleasant though and it has a relaxing room with water and tea.

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Verified review Visited January 2015
Posted 6 months ago
I had a Thermal Spa Experience and have awarded it 4 stars.

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Verified review Visited January 2015
Posted 6 months ago
The venue was clean and the staff were pleasant.The sauna and steam rooms were good. The changing room is very small and there are only 2 toilets which are both unisex.

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Verified review Visited December 2014
Posted 7 months ago
Lovely afternoon, took my best friend for her birthday and we both loved it. Would definitely return as it's great value compared to most spas out there, and the place is lovely.

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Verified review Visited December 2014
Posted 7 months ago
It was, as always, a friendly staff up front, lovely and clean facility, and a relaxing way to spend a Sunday.

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Verified review Visited November 2014
Posted 7 months ago
Nice venue, a little hard to find. Clean facilities and excellent customer service. All treatments were fantastic with no hard sell of products afterwards.

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Verified review Visited November 2014
Posted 8 months ago
As always, I had a lovely experience at the spa. The varied sauna and steam rooms provide a nice rotation through the afternoon and everything was very clean and well maintained.

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Verified review Visited November 2014
Posted 8 months ago
Great value and very very clean. The front desk staff are helpful, nice robes and towels, and facilities are top notch.

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Verified review Visited November 2014
Posted 8 months ago
I had a Thermal Spa Experience and have awarded it 5 stars.

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Posted 9 months ago
A disappointing experience. Spas should be a place for relaxation and pampering. There was loud drilling happening right off of the main spa area, and a workman in boots wandering around the shower area with no notice from spa staff. When I confronted him in my towel as it was a women-only day, he argued with me that he had a right to be there. The staff were giggling and shrieking in the spa as well, and there were some loud customers (although I realise there's not a lot staff can do about that.) One of the steam rooms was broken and the other was mildly warm. Also this is a personal taste but the music is pretty bad, with synthesised flutes and violins - they should definitely rethink their soundtrack!

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