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Venue rating

4.0

38 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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spa LONDON at Ironmonger Row Baths
spa LONDON at Ironmonger Row Baths
Ironmonger Row Baths,
1 Norman Street, London, EC1V 3AA
United Kingdom

Day Spa

spa LONDON at Ironmonger Row Baths
Ironmonger Row Baths,
1 Norman Street, London, EC1V 3AA
United Kingdom

Opening hours

Mon 11:00 am - 9:00 pm
Tue - Fri 10:00 am - 9:00 pm
Sat - Sun 10:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Day Spa in Clerkenwell
Tagged as: Day Spa

spa LONDON at Ironmonger Row Baths part of Spa London

spa LONDON's Ironmonger Row Baths is a leading day spa in Clerkenwell.

Providing a luxurious experience at an affordable price, they offer everything from traditional thermal therapies (including saunas, Rasul rituals and aroma steam rooms) to beauty treatments from Elemis.

After substantial investment from Islington Council, spa LONDON also run the pristine restored Turkish Baths within their Thermal Experience.

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Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.0

Chain rating

Based on 38 reviews

5 stars 15
4 stars 11
3 stars 4
2 stars 6
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Treatments (1)
  • Body Wraps (1)
  • Hydrotherapy (2)
  • Rasul and Mud Treatments (6)
  • Spray Tanning and Sunless Tanning (1)
  • Steam and Sauna Therapy (16)
  • Face
  • Facials (2)
  • Fitness
  • Swimming (2)
  • Massage
  • Deep Tissue Massage (1)
  • Pre and Post Natal Massage (1)
  • Therapeutic Massage (1)
  • Turkish Bath (3)
  • Nails
  • Gel Nails (1)
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Have you been here? Write a review
Verified review Visited February 2015
Posted 2 weeks ago
On arrival the gowns we were given were falling apart with many holes in them- they need to invest in some new ones! The sauna/steam rooms were good but apart from a ice cold plunge pool there were no other pools or jacuzzis so not sure £25 for 3 hrs is really worth it as we were done in an hour. The staff seemed very pleasant though and it has a relaxing room with water and tea.

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Verified review Visited January 2015
Posted 1 month ago
I had a Thermal Spa Experience and have awarded it 4 stars.

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Verified review Visited January 2015
Posted 1 month ago
The venue was clean and the staff were pleasant.The sauna and steam rooms were good. The changing room is very small and there are only 2 toilets which are both unisex.

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Verified review Visited December 2014
Posted 2 months ago
Lovely afternoon, took my best friend for her birthday and we both loved it. Would definitely return as it's great value compared to most spas out there, and the place is lovely.

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Verified review Visited December 2014
Posted 2 months ago
It was, as always, a friendly staff up front, lovely and clean facility, and a relaxing way to spend a Sunday.

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Verified review Visited November 2014
Posted 2 months ago
Nice venue, a little hard to find. Clean facilities and excellent customer service. All treatments were fantastic with no hard sell of products afterwards.

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Verified review Visited November 2014
Posted 3 months ago
As always, I had a lovely experience at the spa. The varied sauna and steam rooms provide a nice rotation through the afternoon and everything was very clean and well maintained.

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Verified review Visited November 2014
Posted 3 months ago
Great value and very very clean. The front desk staff are helpful, nice robes and towels, and facilities are top notch.

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Verified review Visited November 2014
Posted 3 months ago
I had a Thermal Spa Experience and have awarded it 5 stars.

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Posted 4 months ago
A disappointing experience. Spas should be a place for relaxation and pampering. There was loud drilling happening right off of the main spa area, and a workman in boots wandering around the shower area with no notice from spa staff. When I confronted him in my towel as it was a women-only day, he argued with me that he had a right to be there. The staff were giggling and shrieking in the spa as well, and there were some loud customers (although I realise there's not a lot staff can do about that.) One of the steam rooms was broken and the other was mildly warm. Also this is a personal taste but the music is pretty bad, with synthesised flutes and violins - they should definitely rethink their soundtrack!

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Verified review Visited August 2014
Posted 5 months ago
It is lovely there, very good value, lovely facilities, not too busy during the time we were there. The only one issue was that we couldn't use the swimming pool, which was a shame. I would definitely go again though.

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Verified review Visited August 2014
Posted 5 months ago
Quality of the refreshments could be improved. Let clients select clear water and flavour themselves. There were no biscuits,even wafers !!! Watermelon/ grapes more appropriate to than hard apples. What about older people?! One sauna was broken and one aroma mist room was scaldingly hot.

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Verified review Visited August 2014
Posted 5 months ago
I went for a Flash Sale Exclusive Thermal Experience and have awarded it 4 stars.

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Verified review Visited August 2014
Posted 5 months ago
The steam rooms, sauna and relaxation area were good and the fact fresh fruit and herbal teas were provided was lovely. However access to the pool was excluded from the voucher price therefore I had to rate the experience lower than I would if the pool was included.

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Verified review Visited August 2014
Posted 5 months ago
really good service. staff were great, tan was perfect (not too dark as requested). will definitely go back. Keen to try the turkish baths they have there too

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Posted 5 months ago
Overall a nice experience, Saunas are clean and there is a pleasant relaxing atmosphere. The moonsoon shower was out of order and they ran out of fruit and hot tea in the relaxation room.
Extremely rude staff member, a girl with red hair. They should not put such a rude person at the reception.

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Verified review Visited September 2014
Posted 5 months ago
I have visited this spa several times and have always been impressed by the staff, cleanliness and facilities. However, on my most recent visit I was disgusted by the state of the cold plunge pool. There were hairs floating in it and an oily film on the surface of the water. Of course I didn't go in it, and this disgusting discovery made me question the cleanliness of the rest of the spa. The relaxation room was also messy and poorly maintained. There were crumbs on several beds and towels strewn all over the floor. There were also no clean glasses for water and only one tea machine had tea in it - the tea was lukewarm. One of the steam room was also out of action. I also found the staff were neither helpful or polite. They had mistakenly got my booking as 1pm and not 4pm, but no apology was made for the confusion. I will probably not be going back.

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Verified review Visited July 2014
Posted 6 months ago
I had a Thermal Spa Experience and have awarded it 5 stars.

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Verified review Visited July 2014
Posted 6 months ago
I booked treatments for my sister and a very good friend of mine who recently had a baby. Both went through a tough time especially my friend who had a difficult birth so I treated them both to the spa and treatments. I found out when I arrived to collect them and take them to dinner that my friend was not given a pedicure which I booked in advance of the spa day. She travelled into London specially for this treatment hence why I am disappointed with the spa. Overall its an Oh no! I'm afraid.

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Posted 7 months ago
The spa treatment itself was good, however, I found the staff to be inefficient having shown up for my appointment and not having it confirmed on their system. Also, due to unclear website and brochure, it seemed the treatment I had (Rassoul Ritual Detox) had to be purchased alongside the Thermal Spa Experience. Think the worse aspect of this experience was a staff member cursing off a customer on the phone after having hung up and looking embarrassed when she noticed I was watching. Spa could've been much more improved with better customer service. I will not be returning.

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