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Venue rating

4.5

69 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Spa at Rookery Hall Hotel
Spa at Rookery Hall Hotel
Rookery Hall & Spa,
Main Road, Worleston, Nantwich, Cheshire, CW5 6DQ
United Kingdom

Hotel Spa

Spa at Rookery Hall Hotel
Rookery Hall & Spa,
Main Road, Worleston, Nantwich, Cheshire, CW5 6DQ
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat - Sun 8:00 am - 9:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Spa at Rookery Hall Hotel part of Hand Picked Hotels

Hand Picked Hotels Spa transports you to a sanctuary of tranquillity and harmony. Arriving up the tree lined driveway towards Rookery Hall Hotel & Spa those day-to-day stresses seem to fade into the distance. Here, amid acres of parkland and woodland, we have created a sanctuary where everything is focused on your mind, body and soul.

Our fabulous health club and 5 bubble spa will refresh your mind, body and soul. Rookery Hall has a rich and colourful history dating back to 1816 which will now be further enhanced by our fantastic new extension.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.5

Chain rating

Based on 69 reviews

5 stars 42
4 stars 18
3 stars 6
2 stars 1
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (10)
  • Body Treatments (2)
  • Body Wraps (1)
  • Heat Treatments (1)
  • Hydrotherapy (3)
  • Rasul and Mud Treatments (6)
  • Steam and Sauna Therapy (4)
  • Counselling & Holistic
  • Aromatherapy (1)
  • Ear Candling (1)
  • Face
  • Eye Treatments (4)
  • Facials (12)
  • Fitness
  • Swimming (4)
  • Massage
  • Aromatherapy Massage (4)
  • Deep Tissue Massage (2)
  • Stone Massage Therapy (1)
  • Therapeutic Massage (18)
  • Nails
  • Manicure (2)
  • Pedicure (4)
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Have you been here? Write a review
Verified review Visited January 2015
Posted 1 month ago
I went for a Luxury Champagne Spa Day Getaway for Two and have awarded it 4 stars.

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Verified review Visited November 2014
Posted 3 months ago
Lovely stay all round. My massage was just OK - the girl I had was only 6 months into job and her inexperience showed. My husband's treatments were wonderful though.

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Verified review Visited August 2014
Posted 5 months ago
Overall a lovely hotel, spa and facilities. Staff were very accommodating. The spa package was a birthday gift and so I had to telephone the venue to book a date. I was informed that a confirmation email would be sent but unfortunately this was never received. I was also told that we would be informed on the day of the time of our treatments; however; on arrival we were told that we had been booked in for 10 am (we arrived at 10:10) and had been informed of these arrangements in advance. Apart from these slight hiccups everything else was fabulous. Would definitely return.

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Verified review Visited September 2014
Posted 5 months ago
The whole experience was excellent ! It's little touches that make all the difference when you go away. I think this hotel is one of the best I have stayed at and the staff are extremely friendly without being ott. I feel it was very good value for a spa break and would love to return.

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Verified review Visited August 2014
Posted 6 months ago
I had booked this is April for our wedding anniversary and tried to ensure it was planned well for an enjoyable day. However , We were greeted very well and then the young lady at the desk asked to email the voucher aas she did not have the code . The internet was not very good. Anyway eventually she got the code and then asked me for £45 extra !!!! I teally was not happy aboit this . In fact I was very cross but kept calm and said that is not correct. She then asked for help from a colleague and it transprired that this was her first day. Our treatments were booked at 10 am and we arrived as requested earlier so taht we could fill out any paperwork. At this point we were given a sort of cocktail but not told what it was ... by another girl who started to get us sorted with the paperwork so that we would not be late for our treatments . She then said dont worry about the voucher we will get it sorted . However we were still late for our treatments by about 5mins and I needed the ladies as we had been travelling for90mins . My husband had his first massage and was a little nervous but he went off with his therapist who was very professional and he was very happy with his massage and she was very thorough. My treatment was different and I was quite uncomfortable for about 25mins as she did something to my left shoulder. I was also cold most of the time .I did say to her this is not right and tried to adjust my position. i felt better when i moved on to my back. I think i was was just tense and upset about the whole initial reception debarcle . When it was finished my therapist said you can get up when you are ready . Normally I have been given a five to ten minute period just relaxing on the bed afterwards. I checked my watch and it said. 10:53 as soon as she left .I know for a fact that the massage did not start until about 10:10 so this was not a 55 minute treatment as described. My pet hate about treatments is that they are cut short. If this was due to the incident in reception regarding additional payment then i am really not happy. Anyway I did not make a fuss or say anything at the time because i did not want to spoil our anniversary as this would have affected my hubby as well. He really enjoyed his massaged and i felt that there was an inconsistency of treatment between his treatment and mine.
Afterwards we were told that the initial problem had been resolved and our afternoon tea was organised for us (i had paid extra at the time of booking for this ) we were shown to the changing rooms which were the same as the ones for members and shown the relaxation room and the amber room too which we loved. The pool was lovely but a little cold and the hydrotherapy pool was great but some of the jets were not really working . Still good overall and very warm.
Afternoon tea was nice and there was plenty but noone came and said . Is everything okay or would you like more tea , I had to go and request more tea.
We enjoyed a lovely relax by the pool until 3pm when so young boys came and started jumping in the pool and being generally noisy. This spoils the spa day . Anyway we moved to the relaxation room and it was most pleasant and I fell asleep until 4:30 when the waterfall was switched off and the lights too. We were booked into the hotel for the evening so we decided to go at that point. I was disappointed really and I felt that staff were nice but quite disorganised and I noticed this more when we went over to the hotel. The staff their are amazingly attentive and therer should be a consistency across the hotel and spa.

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Verified review Visited June 2014
Posted 8 months ago
I went for a One Night Be Inspired Spa Break and have awarded it 4 stars.

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Verified review Visited March 2014
Posted 10 months ago
the swimming and spa pool were brillant so was the afternoon tea in the old hall, would go again, a really nice day

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Verified review Visited March 2014
Posted 10 months ago
I had a Elemis Deep Tissue Back Massage and have awarded it 4 stars.

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Verified review Visited January 2014
Posted 1 year ago
I went for a One Night Be Inspired Spa Break Getaway and have awarded it 4 stars.

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Verified review Visited January 2014
Posted 1 year ago
Wonderful dining room, very romantic. Delicious breakfast. Beautiful hotel with great spa. Very good massage. Staff were very accommodating and I would definitely visit again and recommend this hotel.

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Verified review Visited December 2013
Posted 1 year ago
I went for a One Night Classic Spa Break and have awarded it 5 stars.

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Verified review Visited November 2013
Posted 1 year ago
Very welcoming staff who attended to our individual needs throughout. Very relaxing environment. Delicious afternoon tea. My personal favourites were the hydro-pool and the relaxation area where I could have just spent all day winding down.

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Verified review Visited November 2013
Posted 1 year ago
Excellent stay, staff really helpful and pleasant, food was amazing. would definitely recommend. was upgraded to a junior suite which was a real nice gesture. Spa treatments was so relaxing. drinks were expensive though.

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Verified review Visited October 2013
Posted 1 year ago
I went for a Ruby Spa Day for Two and have awarded it 5 stars.

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Verified review Visited October 2013
Posted 1 year ago
I went for a Selection Spa Day (Fri-Sun) and have awarded it 5 stars.

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Verified review Visited October 2013
Posted 1 year ago
I went for a One Night Classic Spa Break and have awarded it 5 stars.

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Verified review Visited October 2013
Posted 1 year ago
The welcome was warm and friendly. The room spotless and the view stunning. Treatments excelled our expectations and the spa facilities were heavenly. Breakfast was served in the most beautiful paneled dining room by the very attentive, friendly staff. We took advantage of staying the whole of the second day and were able to completely unwind. I even joined in an aqua-aerobics class. We would recommend this establishment.

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Posted 2 years ago
Not usually my scene, I bought this as part of a Valentine's Day gift for my better half. On arrival, the staff were professional, helpful and approachable. We were shown around the facilities and the details were explained in a succinct manner. That was comforting and experiencing the Rasul mud+steam treatment first was fun and broke the ice, especially as we were there as a couple. The back, neck and shoulders massage which followed was really relaxing and not intrusive (or embarassing, as an unexperienced guy). The pressure was heavy enough for it to have been worth the visit but was not painful or uncomfortable. The staff were very professional and pleasant and unnecessary chit-chat was not present (good!). The one-course lunch and glass of champers turned out to be a two-course meal + glass of champers and food was very tasty and presented well. After half an hour in the relaxation room, the rest of the day was spent in the pool, hydrotherapy pool, sauna and crystal steam room and this did secure the feeling of value for money. The venue itself is swish, the spa club is quite new and it all feels to be of an enduringly high standard. This random Google became a lovely, memorable day which even I enjoyed and I wouldn't rule out a return visit one time soon. A meal and stay that evening rounded everything off perfectly. Go there!

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Verified review Visited January 2013
Posted 2 years ago
My third visit to Rookery Hall & it was perfect. I treated myself & a friend to a detox spa day (full body scrub followed by back, neck & shoulder massage).

We made use of all the facilities (except the gym as we wanted to relax), the relaxation room & pool were amazing.

I will definitely be returning - hopefully soon!!

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Verified review Visited May 2012
Posted 2 years ago
Have been here a number of times now and each time it is as perfect as on previous visits. Staff and facilities are the best and could not fault. Well worth a trip for such lovely staff, no stuffiness or looking down of noses, a brilliant expierience and so worth a visit , if you have not tried yet!!

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