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Venue rating

2.6

2 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Soho Gyms - Waterloo
Soho Gyms - Waterloo
11-15 Brad Street,
Waterloo, London, SE1 8TG
United Kingdom

Fitness Centre

Soho Gyms - Waterloo
11-15 Brad Street,
Waterloo, London, SE1 8TG
United Kingdom
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Soho Gyms - Waterloo part of Soho Gyms

All our gyms have the standard facilities that you would expect from any other gym but we ensure you are given exceptional customer service from our teams. We double up on essentials such as bench press and cable crossovers so you never need to wait long for your favourite piece of kit.

Each gym has natural abundance of sunlight throughout and an unrivalled selection of modern gym equipment.

Our changing facilities are modern and spacious with sauna cabins, sun beds, locker and towel hire. We know how important the changing room areas are and we work hard to maintain the high standards you expect.

Upon joining, one of our qualified and knowledgeable fitness instructors will run through an hour long programme with you, assessing your goals and needs. The instructors are always on hand to offer you assistance, advice and to revise your programme as you progress further.

We have some of the best freelance instructors in London including 10 International Presenters, offering a varied programme ranging from Dance to Muay Thai Kickboxing. Most classes are included in your membership, although we do offer other, more specialised workouts such as Capoeira, Tae-Kwon-Do and Savate, for a charge payable directly to the instructor.

Each gym has a Cafe selling fresh coffee, revitalising drinks, protein bars & shakes, a Calvin Klein underwear store and with wi-f internet access.

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Services

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Comments

Reviews (written by customers after their visit)

2.6

Chain rating

Based on 2 reviews

5 stars 0
4 stars 0
3 stars 1
2 stars 1
1 star 0
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body Pump (1)
  • Tai Chi (1)
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Posted 2 years ago
I actually joined not to long ago and my first mistake was to NOT READ online reviews as it turns out, these attitude issues are well documented in online reviews. I had a couple of instances that have made me reconsider my choice in joining this gym. While the facilities are fine and the level of the classes are actually good, the attitude of some of the people at the front desk is in dire need of improvement. Their attitude is that of disregard to courtesy and basic customer service. My wife came in as a guest hoping to sample ONE CLASS prior to joining, as I had suggested and she was treated so poorly, she is not joining in a million years. Would not recommend. In fact, I would discourage if you have other options. I will do my time and pay for my mistake. Don't be like me.

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Posted 3 years ago
As a long time member of this gym it really despairs me to see it go downhill so fast! The facilities are starting to show their age and they seriously need more pulleys for the cables!

The worst aspect by far is the recent influx of snooty staff! Barely a hello or goodbye when you arrive or leave. Definitely reviewing whether or not to leave.

Needs to seriously pick up their game!

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