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Venue rating

5.0

103 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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So SPA at Sofitel London St James
So SPA at Sofitel London St James
Sofitel St. James London,
6 Waterloo Place, London, SW1Y 4AN,
United Kingdom

Hotel Spa

So SPA at Sofitel London St James
Sofitel St. James London,
6 Waterloo Place, London, SW1Y 4AN,
United Kingdom

Opening hours

Mon - Sat 8:00am - 9:00pm
Sun 10:00am - 8:00pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Wahanda gift vouchers are redeemable at over 2100 locations. You must use it to pay as you would with cash.

So SPA at Sofitel London St James part of Sofitel So SPA

Opened in July 2009, Sofitel So SPA is an exceptional and unique day spa. It is an exhilarating, uplifting and rejuvenating experience where different therapies and treatments from around the world meet the refinement and skill of the latest in French cosmetology. Sofitel So SPA is a true escape from the city.

Designed over three floors, the original grade II listed building features high ceilings and natural daylight, providing the most spectacular backdrop for Sofitel So SPA.

Carita and Cinq Mondes have been chosen as the natural partners for the spa. The expertise of Carita based on its uncompromising innovation and vision of luxury cosmetology is combined with the Cinq Mondes philosophy, mixing French refinement and inspiration from the best health and beauty traditions around the world.

With the highly-regarded skincare brand, Mama Mio, mothers to be can indulge in treatments designed to take them through every stage of the nine months stretch and beyond; while the Claret-Coquet acupuncture face-lift method harmonises inner energy and helps tone the entire face.

A spa butler is on hand to guide the client through their unique and personalised spa journey. With the “French touch” spa menu inspired by gastronomy, clients can choose from starters, mains or desserts and even specials with signature treatments including the “So Rejuvenating” facial and the “So Exhilarating” massage created exclusively for Sofitel So SPA. The “Martini and Manicure” is a glamorous way to enjoy a manicure with friends, and men might like to try the “Pint and Pedicure” treatment.

Specially commissioned music and fragrances further enhance every aspect of the overall spa experience with a special tea service after each treatment in the soothing surroundings of the deep relaxation lounge.

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Services

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Comments

Reviews are written by our customers after their visit.

5.0

Chain rating

Based on 103 reviews

5 stars 76
4 stars 21
3 stars 4
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Acupuncture (2)
  • Body Exfoliation Treatments (3)
  • Body Wraps (3)
  • Steam and Sauna Therapy (1)
  • Counselling & Holistic
  • Moxibustion (1)
  • Face
  • Facial Rejuvenation Acupuncture (1)
  • Facials (10)
  • Fitness
  • Aerobics (3)
  • Personal Training (12)
  • Strength Training (2)
  • Hair removal
  • Brazilian Waxing (2)
  • Massage
  • Aromatherapy Massage (3)
  • Balinese Massage (1)
  • Deep Tissue Massage (5)
  • Stone Massage Therapy (1)
  • Therapeutic Massage (13)
  • Nails
  • Manicure (2)
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Have you been here? Write a review
Visited March 2014
Posted 1 week ago
The room was extremely calming and relaxing, and clean and I felt very relaxed. The therapist was really thorough and the wax was perfect, but my only criticism was the wax was very hot (uncomfortably so). I mentioned it to the therapist, however it was still extremely hot for the rest of the wax.

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Visited March 2014
Posted 1 week ago
Was an amazing experience, really enjoyed my massage and facial. Staff is very helpful and polite, nice ambience and athmosphere

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Visited March 2014
Posted 3 weeks ago
I went for a So Detox Spa Day and have awarded it 5 stars.

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Visited March 2014
Posted 4 weeks ago
I went for a So Magnifique Spa Day and have awarded it 5 stars.

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Visited March 2014
Posted 1 month ago
I had a In-Deep Relaxing Massage and have awarded it 4 stars.

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Visited February 2014
Posted 1 month ago
I have taken a few friends & family members to this spa as I can always rely on the lovely spa to deliver a tasty afternoon tea and top-notch treatments. It did not let me down this time! In fact, I would say the afternoon tea was the best yet... gorgeous scones & enormous cakes were out of this world! I went for a longer massage rather than having a facial - again, amazing treatment. Usually in spas, I find that treatments can vary depending on which therapist you have, but at Sofitel, they are always fantastic. Highly recommend!

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Visited February 2014
Posted 1 month ago
Hi the sofitel is obviously a luxurious hotel but it somehow did not do it for me. I found the atmosphere of the spa a bit sterile. The massage room and the relaxation room were obviously of a high quality but just not cosy enough for me. No soft music, no candles, and no other voices to be heard ... You could have heard a pin drop. It was a good massage but not excellent.

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Visited February 2014
Posted 1 month ago
5 star experience and the staff couldn't have been more helpful. I would definitely go back to the spa again

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Posted 1 month ago
One of the best facials I have had, recommend the Cotton facial and the 30min express massage. My therapist was Marina, fantastic talent. The whole experience makes me want to go back, the spa facilities are actually private for your own use which is amazing. The only downside is in the massage room you can hear through the walls if there is someone loud using the jacuzzi which affects trying to relax, as well as people who do not understand that you should not talk in the relaxation room. But other than that it is a must experience that I did not want to end!

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Visited January 2014
Posted 2 months ago
I went for a So Magnifique Spa Day and have awarded it 5 stars.

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Visited $date.format("MMMM yyyy", $review.visitDate)
Posted 2 months ago
I rarely write a review but I thought this was worth sharing for those who are thinking of using this venue.

Not so long ago I bought a voucher for So Manifique as a Christmas gift for my girlfriend, which did not turn out to be so magnifique at all. I relied on the stellar reviews posted here but have learned my lesson. Perhaps I expected too much out of a five-star review on Wahanda.

Based on what was communicated to me, it appears the receptionists are clueless as to what treatment clients are signed up for. Not only that, they are constantly talking amongst themselves without paying attention to the needs of clients. The attitude issue is probably not so unique to this venue but it is clear that they are not trained in customer service.

There also appears to be no communication between the therapists and the receptionists, leading to confusion and a sense of abandonment for clients who are just left alone to figure out what they are supposed to be doing next. There is no clear explanation as to the overall experience to be expected at the outset or throughout the day.

I hesitate to say that I will never use this venue again but I will not recommend to any of my friends.

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Visited January 2014
Posted 2 months ago
I went for a Midweek Pamper Package Spa Day and have awarded it 5 stars.

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Visited December 2013
Posted 3 months ago
I booked to use the sauna before my massage which was a lovely relaxing start. I loved that you get to chose the music and temperature before you have the massage. My therapist was excellent and tailored the massage to my preferences. A beautiful spa I will definitely return!

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Visited December 2013
Posted 3 months ago
I went for a So Romantic Spa Day and have awarded it 4 stars.

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Visited December 2013
Posted 3 months ago
I went for a So Romantic Spa Day and have awarded it 5 stars.

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Visited December 2013
Posted 3 months ago
The therapist was extremely nice and this is a very good value for money package if you have the time to go there midweek.Regarding the treatment,I guess I enjoyed it as I fell aslept straight away and only woke up at the end!

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Visited December 2013
Posted 3 months ago
I loved every minute of it. My skin after the scrub had never felt so soft! the private jacuzzi was fab - shame we did not have long to sit in there.

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Visited December 2013
Posted 3 months ago
the mid week package is a great value for the fabulous massages there. Absolutely fantastic value and a great experience. !

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Visited November 2013
Posted 4 months ago
Although the private Jacuzzi which I enjoyed very much prior to my treatment, the water was not as warm as I wanted it to be, the whole experience was excellent- the best I ever had in London. Def will come back!

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Visited November 2013
Posted 4 months ago
I went for a So Magnifique Spa Day and have awarded it 5 stars.

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