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Venue rating

2.6

8 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Skin Like Silk Chelsea
Skin Like Silk Chelsea
97 Old Brompton Road,
London, SW7 3LD
United Kingdom

Skin Clinic

Skin Like Silk Chelsea
97 Old Brompton Road,
London, SW7 3LD
United Kingdom

Opening hours

Mon - Fri 11:00 am - 9:00 pm
Sat - Sun - Closed -
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Skin Like Silk Chelsea

Skin Like Silk is a skin clinic based in London.

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Comments

Reviews (written by customers after their visit)

2.6

Chain rating

Based on 8 reviews

5 stars 2
4 stars 2
3 stars 0
2 stars 0
1 star 4
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Laser Hair Removal (6)
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Posted 2 months ago
I did only one session and the manager just called me to tell me that my deal was not done anymore and that I should ask to the previous manager for a refund for the next 5 other sessions (so £830) or sue him to court. However, I think that the new manager bought the shop will all assets and liabilities, so it is his own responsibilities!
All my appointments were rescheduled because the diode machine always broke down (even during appointment). The staff is unorganised and the management is changing all the time. Very dissatisfied !

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2 months ago
The same happened to me, I try to book an appointment the other day, as I purchased a course of 6 sessions for IPL a year ago, and the very rude and barely speaking english manager or owner, hang up on me when I told him that I wanted to use one of the sessions I had left. I called back again and again trying to understand what was happening, as I had been using their saloon for the past 5 years and the guy kept hanging up on me!! Never again! I am now looking for legal advice as I believe this is all a scam, the same guy manager who is claiming to have recently bought the shop, was already there 4-5 months ago!

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2 months ago
The same happened to me, I try to book an appointment the other day, as I purchased a course of 6 sessions for IPL a year ago, and the very rude and barely speaking english manager or owner, hang up on me when I told him that I wanted to use one of the sessions I had left. I called back again and again trying to understand what was happening, as I had been using their saloon for the past 5 years and the guy kept hanging up on me!! Never again! I am now looking for legal advice as I believe this is all a scam, the same guy manager who is claiming to have recently bought the shop, was already there 4-5 months ago!

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Posted 3 months ago
dont ever go to this salon! they will rip you off for your money with their expensive treatments with the poundland prodcuts they use . i used to work at this salon and trust me they do not care about client care. all of the therapist's are not trained in IPL laser or anything they do. If you have visited this salon before you will notice that the therapists all hate there job and being there it was hell! they tell all their therapist to lie to clients about their treatment's making differences but they dont work. they are selling you aload of bullsh*t. worst place ever save your money!

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Posted 3 months ago
Stay away from them even if the treatments are free. Totally untrustworthy, dirty and disorganised. When I asked my money back the manager hang up.

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Posted 3 months ago
PLEASE PLEASE PLEASE STAY FAR AWAY FROM THIS PLACE IF EVEN THEY OFFER YOU FREE TREATMENTS. They are so dirty and unprofessional. They gave me skin a very bad skin problem due to unhygienic IPL machine. I am getting white spots everywhere on my skin and I am going to take them to court. This happened after only one IPL session and when I asked for my money for the other 5 sessions, the very uneducated director who can hardly speak any English said he cannot refund my money and hang up the phone on me. PLEASE STAY AWAY FROM THIS PLACE. IT DOES NOT WORHN ANY PENNY OF YOUR MONEY.

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Comments

3 months ago
I totally agree with you. Stay away from them. Horrible experience. Dirty, disorganised. When I asked my money back the manager hang up.

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3 months ago
please dont go there , i used to work their and left due to them not giving me training and telling me to do IPL laser on clients. there products are all from poundland they do not care about client care, me as a beauty therapist couldn't lie and tell clients there products were from some top place in italy where they make their products.

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2 months ago
I agree too. The manager doesn't want to give me any refund.

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Posted 4 months ago
Been coming to this place for years and am always happy with the result. Good venue with very nice stuff. Very professional and meticulous. Recommended.

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Posted 8 months ago
I loved the experience. I went for the three session deal, and subsequently purchased ten sessions. My body feels light and fresh, and my skin is so smooth. It really feels the toxins and fat came out of my body. It's quite addictive.

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Posted 8 months ago
I bought a voucher for 2 facials. It took me a week to book my appointment, but when I finally arrived to the place I was put at ease by very friendly and welcoming staff. It was a pleasant experience as I didn't know what to expect from Groupon at all. A nice, clean up market salon with friendly staff. My treatment was great, so relaxing, so much that I nearly lost the sense of time. I would recommend this to other customers and I am certainly coming back for more.

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Posted 1 year ago
I have previously had 12 laser treatments in another salon and my hair only reduced a little, but as soon as i stopped the treatment few months later they all grown back again. After reading about others success stories on google reviews i decided to give Skin like silk a go. Yes the salon might not be the poshest in Chelsea, but very nicely decorated and very clean basement treatment room. The therapist was very nice and friendly, very patient if i was hurting. I have bought their own cream which really helped to heal after the treatment. And just 6 treatments later i was all done and hair free. Its been 5 months now after i finished my treatment and the hair hasn't grown back! I am so pleased i cant praise them enough! Best money i have ever spend! Thank you ;-)

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