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Venue rating

4.3

52 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Skin & Hairfree Laser Clinic
Skin & Hairfree Laser Clinic
1 Poplar Mews,
Shepherds Bush, London, W12 7JS
United Kingdom

Skin Clinic

Skin & Hairfree Laser Clinic
1 Poplar Mews,
Shepherds Bush, London, W12 7JS
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm
Sun - Closed -
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Skin & Hairfree Laser Clinic

Skin & Hairfree Laser Clinic is located in Shepherd's Bush, close to Westfield Shopping centre.

Specialising in FDA, CE and ISO approved laser and IPL hair removal, therapists provide safe, affordable and efficient permanent hair reduction treatments.

With six years of experience under their belt, the clinic aims to give honest and reliable advice to all customers without any hidden charges or gimmicks.

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 52 reviews

5 stars 23
4 stars 23
3 stars 6
2 stars 0
1 star 0
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Intense Pulsed Light Therapy (IPL) (24)
  • Laser Hair Removal (37)
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Have you been here? Write a review
Verified review Visited January 2015
Posted 1 day ago
They were able to give me a very good deal for what I was paying outside of wahanda upon arrival which was very good but did make me question if it was too good to be true. The venue itself looks a bit shabby and it was incredibly difficult to talk to the staff as their English isn't very good, when asking questions etc I felt they didn't really understand what I was actually asking and would give generic questions. However, don't be put off by the look of the salon or the quality of staff. If this is your first time I would not recommend as you'd want detailed information about the laser treatment, however as I have had laser before I pretty much knew what I needed to know and so felt comfortable. The results are amazing which I credit the salon for, after one session I had hardly any hair, it was quick, easy and only little pain. Compared to other laser I've had in the past this has been the most effective. Can't wait to see the results if my next!

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Verified review Visited January 2015
Posted 2 weeks ago
The other reviews prepared me perfectly. not a lot of ambience but great service. Very professional and knowledgable. They responded well to more information about my previous treatments at a different centre and based my treatments accordingly. Slightly hard to find as behind a big gate but otherwise great.

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Verified review Visited December 2014
Posted 1 month ago
very good and professional service, i would defiantly recommend and have already had great results from just my first session!

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Verified review Visited July 2014
Posted 1 month ago
Its great value deal and I have already recommended to a friend! The staff are informative and very nice. Thank you!!

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Posted 2 months ago
My friend recommended I come here about 5 months ago. Since I began my session, I have doubled up areas for treatment, and also recommended three of my colleagues join me. Overall. I have been extremely satisfied and I would highly recommend this place to anybody. The place is very clean, the staff are over friendly and professional. More important, the treatment is extremely effective and it is definitely worth the value. I will continue using the place and definitely recommend to anyone else.

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Posted 4 months ago
went here yesterday with my daughter was not sure what to expect !
staff are amazing and so friendly ,very professional team
amazing value and cannot wait to be hair free
look no further this is the salon you need to visit

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Verified review Visited August 2014
Posted 5 months ago
the treatment is really good! The location is not the best but it is great value for money. Thank you

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Verified review Visited August 2014
Posted 5 months ago
Experience was good overall, though staff could be much friendlier/ make clients feel more at ease with the experience. Have completed three sessions now, and definite hair reduction, though don't expect complete hair removal!

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Verified review Visited October 2012
Posted 5 months ago
The place is no frills and very basic, but the treatment was good and worked for me on my lower leg. I would come back and I would recommend in case you need something basic, but if you are expecting a luxury salon it is not this one. However it is cheap, basic and they do the work, be careful that the treatment is really slow and the results will vary depending on your skin and hair. I would recommend to try it here in case you don't want to waste too much money straight away.

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Verified review Visited July 2014
Posted 6 months ago
I had a 3 Sessions of 1Large, 1Medium & 2Small areas for 79 and have awarded it 5 stars.

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Verified review Visited June 2014
Posted 7 months ago
The salon does not look like much from the outside, but the beauticians are expert and the lady who did my treatment was excellent.

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Verified review Visited April 2014
Posted 7 months ago
If you go into this knowing that its a no frills but gets the job done you will be fine as you can tell from other reviews. Make sure to ask for a female therapist if you want one - don't assume it will be. I've had this treatment done at a very different establishment a lovely salon within a gym and overall as an experience I much preferred it. Just hope that they never need to change an appointment time on you because my experience with this was unpleasant to put it lightly. It maybe a language thing but his tone was very harsh/rude and not to the standard I am used to when the establishment needs to change your appointment time. He did try to say that I lost my appointment because I couldn't make the time that they wanted to move it too, which I argued was unreasonable so they went back to my original appointment time?! So service wise in respect of booking appointments theres room for improvement, treatment wise - it does the job.

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Verified review Visited June 2014
Posted 7 months ago
A little bit far out, but the value of the voucher makes it totally worth it.
Staff obviously know what they're doing. They're very polite and quick with the whole procedure.
Definitely no complaints and would recommend them to a friend.

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Verified review Visited May 2014
Posted 7 months ago
I had a 4 Sessions, Male Full Back or Torso (Chest + Abdomen) Hair Removal and have awarded it 5 stars.

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Verified review Visited May 2014
Posted 9 months ago
The place is not very nice location wise, but the staff seem to know what they are doing. A bit more advice on before and after care would be recommended as the staff don't really talk to you much and talk you through the process, they just get on with it.

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Verified review Visited April 2014
Posted 9 months ago
I had a 3 Sessions of 1Large, 1Medium & 2Small areas for 79 and have awarded it 4 stars.

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Comments

9 months ago
Did you ask them if they use IPL or laser?

The website seems like it tries to confuse the reader. It mentions laser, but in the technology section says they use IPL. the two are completely different.

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Verified review Visited April 2014
Posted 9 months ago
People were really nice and polite. I didn't have to wait . Treatment was very quick and the place was clean

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Posted 10 months ago
I had my first IPL session on 3 areas and I am very satisfied.
The place is not exactly on the best location, and inside it does not feel like a beauty saloon at all. I was a bit put off by the looks at first. As someone else mentioned, it feels more like a medical treatment than a beauty treatment. The staff was nice and very welcoming, and they know what they're doing. It was all very quick and they won't give you much explanations unless you ask for it. First consultation was just a patch test which does not count as one session. On the first session I was told that the hair would start falling after 2 weeks, and exactly after 2 weeks about 80% of all the hair from the treated areas started to fall. The treatment itself was in general painless, just a slight pain where the hair is thicker but very tolerable, and it felt warm but not burning (they spread a cold gel on the skin beforehand). Some areas (bikini) looked a bit red on the day after but it all went away.
I definitely recommend it! If you're looking for good value for money and something that actually works, this is a place to go. They wont be serving you champagne on the waiting room, but you'll get the results you want and in the end that's what matters!
I am looking forward to finish my treatments and definitely recommend it.

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Verified review Visited February 2014
Posted 11 months ago
I went to this clinic based on the reviews I'd read here which seem to be spot on. It's certainly a no frills kin if place, ie it's not a beauty salon where you get pampered but you do have the sense that they're experts and know what they're doing. It is very quick in and out but it's amazing value for money and they use a machine for hair removal which is pain free without the need for Emla. They did just crack on with the patch test without spending much time talking about what I wanted to achieve- I suppose they just need to know the area you want and they get on with it. I would definitely recommend it, it feels more like a medical treatment than a beauty treatment.

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Verified review Visited February 2014
Posted 11 months ago
The place is slightly run down but very clean and clinical. The staff are all lovely and they are very organised - getting your notes ready for you before you arrive. I haven't yet seen any results from the IPL treatment but I have only had one treatment so hopefully in the future....

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