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Venue rating

4.2

76 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value
Six Senses Spa at Pan Peninsula
Six Senses Spa at Pan Peninsula
2 Pan Peninsula Square,
Canary Wharf, London, E14 9 HA
United Kingdom

Hotel Spa

Six Senses Spa at Pan Peninsula
2 Pan Peninsula Square,
Canary Wharf, London, E14 9 HA
United Kingdom

Opening hours

Mon - Fri 10:00 am - 9:00 pm
Sat - Closed -
Sun 10:00 am - 6:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Six Senses Spa at Pan Peninsula part of Six Senses Resorts & Spas

The expected closure date is the 7th May 2013.

Located in a residential development overlooking London’s Canary Wharf, the Six Senses Spa at Pan Peninsula is an urban sanctuary where Pan Peninsula’s residents and those working in and around Canary Wharf can escape from their hectic lifestyle.

Occupying over 7,000 square feet, the spa offers a comprehensive range of Six Senses Spa signature treatments and rejuvenating Asian-influenced therapies combined with holistic lifestyle guidance. A unique urban spa concept caters to guests who have limited time by offering relaxation rooms with reclining loungers and a circular lounge where express treatments such as de-stress reflexology and Indian head massage are offered. The inner-spa sanctuary comprises eight treatment rooms including two couples treatment rooms and a luxurious bio-thermal circuit with chromotherapy steam cabin, crystal laconium, traditional dry sauna, sensory shower and a hydrotherapy pool.

Treatments are delivered with professional guidance in the hands of internationally trained therapists, using naturally derived and ethically produced spa products. The spa provides guests with access to well-being care through lifestyle consultations administered by specialist visiting wellness consultants, plus spa treatments, spa products and simple and effective take-home advice. Exclusive spa memberships are available.

Find out more about our event at Six Senses Spa at Pan Peninsula in the Wahanda Blog. Plus read our Tried and Tested feature on the Firm and Tone treatment at Six Senses Spa to see if it can banish cellulite for good.

Right beside the South Quay DLR station, 2 Pan Peninsula Square, Milharbour Road. Please enter the concierge reception of the building for the elevator to the spa on the 3rd floor. Please see www.sixsensesspas.com/londond for further directions

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 76 reviews

5 stars 31
4 stars 32
3 stars 11
2 stars 1
1 star 1
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (1)
  • Body Treatments (3)
  • Body Wraps (1)
  • Cellulite Treatments (1)
  • Hydrotherapy (1)
  • Face
  • Facials (19)
  • Massage
  • Acupressure (3)
  • Aromatherapy Massage (2)
  • Balinese Massage (7)
  • Deep Tissue Massage (4)
  • Foot Massage (7)
  • Hand Massage (1)
  • Swedish Massage (3)
  • Thai Massage (4)
  • Therapeutic Massage (22)
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Verified review Visited April 2013
Posted 2 years ago
we are regularly visiting Six sense, since it's close by my apartment. We love everything there, it is small but cozy, you can get mostly facilities there, and it's more private than some other places. We usually go on weekdays, hence there's little people there. We enjoy everything in the thermal suite. The therapist usually serve us are Leonia and Charlotte, they are really nice and professional, all massages we had with them were wonderful, and we feel so relaxing everything. That's our spot we will go again and again.

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Verified review Visited April 2013
Posted 2 years ago
It is a lovely massage - one of the best I had in UK. Unfortunately, the day we went, there is no hot water in the building. So we cannot enjoy a shower or the thermal pool. Other than that, everything were lovely.

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Verified review Visited March 2013
Posted 2 years ago
Great, clean Spa. I took my Mum as a surprise and she loved it. My Balinese treatment was very relaxing and the therapist was very attentive to areas which had the most tension. I'll definitely revisit to try a facial treatment.

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Posted 2 years ago
Took my mum here for mothers day. Great pampering experience. Nice quiet, clean facilities, attentive staff. It was a bit difficult to get through on the phone which is why I have only given staff a 3. Really good quality massage, although possibly the therapist could have spent some more time with me as my mums massage finished 15 minutes after mine and we both started at the same time. I enjoyed it a lot, fantastic to unwind in the middle of the City. I would return here - 9/10.

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Verified review Visited March 2013
Posted 2 years ago
Ive had better value for money offers through wahanda to be honest. The place was modern and clean, the worst thing is that the spa is impossible to get hold of, no one ever answers the phone, and takes ages to call back after you leave a message. Also the massage itself was so flipping painful!! I did ask when booking what sort of massage a balinese was, the description sounded nice but in fact was quite stressful. Maybe it was benefiting to get my knots out it just wasnt the most relaxing experience! On the plus side it was quite cool location, parking there, cool outdoor view from the whirlpool. But just had much nicer spa days through wahanda before!

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Verified review Visited March 2013
Posted 2 years ago
I was not overly impressed with this experience. There was a lack of organization it terms of finding an empty locker/key. The thermal spa facilities were not that great, and nobody really kept up informed of where to go/times, but then came to tell us that our time was almost up.

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Verified review Visited May 2012
Posted 2 years ago
We went to this SPA as a couple and it was for my husband birthday.
On the day we were supposed have the traitment one of the therapiste was ill and could not make it.

The manager of the SPA has offered to enjoy the facilities on that day and comeback another day for the full traitment (Facilities + massages)

I found this really customer satisfaction oriented and was really please by this offer.

The staff is really professionnal, the facilities are really clean.

The therapist was really nice...

Everything was tip-top;..

I recommend definitly this SAP ...;

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Verified review Visited January 2013
Posted 2 years ago
good location in Canary Wharf, nice and friendly staff. due to location, not many spa rooms, but it was enough to enjoy the ones they had. Overall, def would recommend to visit

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Posted 2 years ago
I booked a spa day for my boyfriend and I for a special occasion.
When we arrived the receptionist told us that the couple room requested was booked for an other couple and we will be in a separate room... Quite disappointing,
We enjoyed the facilities before the treatments and for sure they are realy nice and relaxing. Come the treatments and I explain to my therapist that I am Therapist as well and where I've got pains.
She did well on my shoulders but not at all on the other parts I told her.
I finished my treatment disappointed and frustated. My boyfriend was very happy to his massage and at least it was good.
The tea and fruits are really good for after a treatment!!
I think it is a nice place and we had a good time but the massage wasn't as good as it could be.

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Verified review Visited December 2012
Posted 2 years ago
This was my third trip to the Pan Peninsula Six Senses Spa. The ambience is always very relaxing and the staff are friendly and helpful. You can use the facilities before your treatment and sit in the relaxation room afterwards, which adds to the overall experience. Just wish the treatment had lasted longer. 50 minutes felt like 15!

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Verified review Visited August 2012
Posted 2 years ago
Went here on a Sunday morning and the place was very quiet, which was ideal. After being greeted my girlfriend and I went and got changed before meeting in the spa area, which had 2 saunas, a steam room and a jacuzzi type pool. It was large enough for us and the other couple that were there, but had there of been 2-3 more couples it would start to get cramped. The facilities are very new and extremely clean.

The balcony looks out onto to Canary Wharf, which sadly isn't the most relaxing view.

We then went on to have separate massages. Mine was fantastic and I really can't fault it. They do ask where you would like their efforts to be focused and at what intensity; I opted for the deep tissue all over massage.

Post this we were given some dried fruit and some tea which really hit the spot.

All in all, a great spa, good staff, good treatments and great value for money. Would 100% go again.

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Verified review Visited February 2012
Posted 3 years ago
I went to Six Senses Spa in Canary Wharf with my partner and we both had 50 min therapeutic massage. The treatments were excellent and the therapists true professionals. I think it was the best massage I have ever had. The deal we had purchased also included one hour thermal journey in the spa area beforehand. The facilities were excellent but unfortunately we didn't have a lot of time to use them as it took quite a long time by the staff to take us around and fill the forms. All in all, we had a lovely visit and would love to go back.

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Verified review Visited March 2012
Posted 3 years ago
a lovely day and wonderful staff - sadly the experience showers were not working - but other than that highly recommended - massage wonderful - the spa is very very relaxing and a great location

will definitely be booking and going again if there is a good offer available

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Posted 3 years ago
I visited this spa one Saturday afternoon. We found it a bit tricky to find as the Sat Nav took us somewhere else. When I phoned the spa to ask for directions, they were very helpful.
When we arrived we completed our forms and then were shown round the spa. We had our treatment which was amazing. I booked the 2 for £95 holistic therapy treatment. It was definitely worth the money, the all body massage left me feeling very relaxed. After the massage we were offered tea and dried fruits. As we were late we use the facilities after our treatment. If you can, arrive before your treatment, so you don't have to wash off all the lovely oils applied during the massage.

I would thoroughly recommend this place and I'll definitely be going back.

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Posted 3 years ago
The two ladies that were at reception were welcoming and showed both myself and my friend who happens to be a male and his birthday the changing room. i was told about how the treatment will take place and timing etc. Unfortunately it was my friends 1Sr time at a spa and they just told home to change and left him there with no other information. I had to knock the males dressing room to let him know what was happening after sitting and waiting for 10mins. The spa facilities were ok and well kept, i enjoyed my oriental massage but my friend was not moved ( didn't enjoy). They have a 6ft big built man a small but kind woman to perform treatment and me the taller lady who happened to have more strength. The treatment was coming to the end and the therrapist showed knowledge about their work and gave us some good points. THE MOST AWFUL THING THAT HAPPENED is that on leaving the spa a man (think it was the manager) said loudly and aggressively " where is the wahanda voucher, can i have it". He wasn't aggressive to the white folks that were seconds ahead of us some, it was so EMBARRASSING like i was leaving at not paying. The funny thing is you can't enter the spa before showing the voucher and i had already given the young ladies the voucher at the point of entering the spa. I found it very rude and insulting as if he was looking at the complexion and my status. It really made me angry after such a relaxing moment, as i was looking forward to make it six sense a place i go to get treatment and to tell people about this very warm and relaxing and friendly environment . I will surely not be recommending, the advice I would personally give to this very rude and insulting and unprofessional manager don't judge a person by the colour of their skin and also communicate better with the team. ITS THE MOST EMBARRASSING THING TO BE STOPPED ON YOUR WAY OUT, TO ENQUIRE IF YOU HAVE PAID YOUR BILL.

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Comments

3 years ago
Sorry for typing error using my mobile phone

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3 years ago
Dear 1sweetvicky,
Please can you contact us direct at the following address dir-panpeninsula-spa@sixsenses.com so that we can discuss your comment in detail, I look forward to hearing from you.

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Verified review Visited January 2012
Posted 3 years ago
The smell even at the entrance of the spa was already very spa-like. The receptionists and therapists were all smiles, friendly and helpful. We were showed around the venue before we were allowed a few minutes to change before the treatments.

The Oriental massage was gorgeous. I think my therapist's name was Charlotte and she absolutely stretched my muscles and softened them up as my muscles were super stiff and hard. It was just what I needed. The facial was also amazing and the whole ambience, feel and smell and comfortability was so relaxing.

The facilities ie sauna etc were useful after treatment but since it's a rather cozy size, I don't know how it will be able to handle more than eight people there. It was great it was just me and my friend at that time who were able to enjoy.

I would recommend this place to give it a try!

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Posted 3 years ago
We had 2 50 minute massages in the couples' room (ask for this in advance) with two really friendly therapists. Being a Beauty Therapist myself, I would highly recommend this spa from a professional point of view. The massages were 10/10, and my therapist really worked hard on the areas I had asked her to concentrate on. We spent about 40 minutes using the spa facilities before having our treatments, which we didn't really feel was enough time, so we went back in after our treatments which was much nicer than having to rush out into the cold after finishing the massages. The facilities were clean and well maintained, and the changing rooms were spotless. The receptionist who greeted us was extremely helpful, and the ginger tea that was given to us in the relaxation room after the massages was one of the nicest teas I've ever tasted! Towels, robes and flip flops were provided for us in our lockers, and there is a dryer for your bikini in the changing rooms. There are also spare plug sockets, so you can bring your hair straighteners with! (they have their own hair dryers). The spa and staff were perfect, and I can't wait to go back again!

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Comments

3 years ago
So informative, thank you! :)

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Posted 3 years ago
The building where the spa is located is beautiful, the spa is nice but what I really loved was the massage; she put warm oil on my skin and I felt great. I did have a great experience of comfort and relaxation but it depends entirely on the therapist, I was very lucky with mine. The friend I went with on the other hand didn't like her massage.

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Verified review Visited December 2011
Posted 3 years ago
I loved this place. It was a joy to be somewhere so well designed and though out and sooo quiet! I very highly recommend this place for quality pampering and relaxation

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Verified review Visited November 2011
Posted 3 years ago
My boyfriend and I visited on a Tuesday afternoon (his birthday). We were the only clients in the spa, and it was nice to have the area to ourselves. The facilities were all very good, seemed new and worked well. However the drinking water was empty, which isn't great after a long sauna. The home made salt scrub was very good.

After using the spa for about 45 mins (probably enough time), we were asked to go for our facials. Mine was done by a tall girl, who was fantastic. She has a lovely touch and it was quiet and relaxing.

However my boyfriend said his therapist gave him the hard-sell throughout the treatment, trying to persuade him to buy various products, which doesn't sound very relaxing at all!

We then relaxed and we were given some ginger tea and dried fruits, which was a nice touch, before our (warm) sparkling wine. The staff were all very professional and helpful and apologised for the wine being warm!

Afterwards we had a cocktail at the Annex Bar upstairs in the same building, which I'd also recommend as it has amazing panoramic views.

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Comments

3 years ago
That's a shame, they really shouldn't push you to buy anything during relaxing treatments that you pay for! It's a good thing they had snacks to make up for it :D

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