Logging you in, please wait...

You are logged in

Log in to your account

Venue rating

4.4

61 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

Venue has no reviews yet

Be the first to write a review
Book now
Please select the service you’d like to book.
Serenity Beauty and Hair
Serenity Beauty and Hair
4a Byron Place,
Clifton, Bristol, BS8 1JT
United Kingdom

Salon

Serenity Beauty and Hair
4a Byron Place,
Clifton, Bristol, BS8 1JT
United Kingdom

Opening hours

Mon 8:00 am - 8:00 pm
Tue 10:00 am - 6:30 pm
Wed 10:00 am - 7:00 pm
Thur 10:00 am - 8:00 pm
Fri 10:00 am - 7:00 pm
Sat 9:00 am - 5:00 pm
Sun 10:00 am - 4:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Salon in West End
Tagged as: Salon

Serenity Beauty and Hair   Last minute
This venue offers discounts on last minute bookings.

Welcome to our luxury Serenity Beauty and Hair Salon. We have three luxury treatment rooms. We offer a wide range of hair and beauty treatments. Our rooms are very unique and have a warm, welcoming feel. All of our staff are very friendly and take great pride in their work. We have plenty of seating as well.

See more

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.4

Chain rating

Based on 61 reviews

5 stars 35
4 stars 20
3 stars 3
2 stars 1
1 star 2
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Wraps (1)
  • Cellulite Treatments (1)
  • Laser Lipo (1)
  • Face
  • Eye Treatments (1)
  • Eyebrow and Eyelash Treatments (1)
  • Microdermabrasion (1)
  • Permanent and Semi-Permanent Makeup Treatments (1)
  • Hair
  • Blow Dry (1)
  • Brazilian Blow Dry Keratin Treatment (2)
  • Haircuts and Hairdressing (11)
  • Hair removal
  • Brazilian Waxing (2)
  • Depilation (1)
  • Hollywood Waxing (1)
  • Intense Pulsed Light Therapy (IPL) (2)
  • Laser Hair Removal (9)
  • Threading (2)
  • Waxing (3)
  • Massage
  • Aromatherapy Massage (2)
  • Swedish Massage (2)
  • Therapeutic Massage (10)
  • Nails
  • Gel Nails (4)
  • Manicure (1)
  • Nail Extensions & Overlays (3)
  • Pedicure (2)
Show more
Have you been here? Write a review
Verified review Visited February 2015
Posted 1 week ago
Highly recommended - this is a small business, the whole thing felt like a really personalised service tailored to my needs.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited February 2015
Posted 3 weeks ago
I wanted a kind of Kate Middelton-esque blow dry - I've never had a blowdry before and so I was really looking forward to it. I ended up with corkscrew curls and I was mortified. I tried to brush them out but ended up having to go to another salon to get them to fix it. Not a good experience :(

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited January 2015
Posted 1 month ago
Unfortunately I didn't think my nails were that great. May nails were not shaped and the gel polish hasn't been put on evenly across my nail. They have also already chipped. It's a lovely venue though

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited January 2015
Posted 1 month ago
A noisy salon but very neat job overall with my nails. Quite a good colour selection but good be improved.

Comment | Report as inappropriate

Be the first to comment on this review

Posted 1 month ago
Awful customer service. My girlfriend went for a massage I bought her as a present but the shop was closed on day she scheduled to come. I was given a lot of excuses for why she was not told her appointment was cancelled including "we wrote your number down wrong" (how/why? and your fault.) and "we emailed you in the morning before the appointment which was ample warning" (an email she didn't receive in her inbox or junk folder, when challenged on this I asked them to forward the email they'd sent as proof they had which they said they would... Never did.) Due to this short fall of customer service I asked for some form of compensation as my girlfriend had wasted her day off, perhaps a free upgrade on a treatment... "No". Well could you at least pay her back for the money she spent on parking outside the salon on the day to which the manager replied "No, we're a small business and can't afford to". I asked her to think about it and call me back, which she didn't. When my girlfriend phoned up and asked to speak to her she could hear the manager in the background saying "I don't want to speak to her, tell her I'm not here"
Easily the worst customer service I've ever had... Avoid this place like the plague!

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited January 2015
Posted 1 month ago
I had a Brazilian Blow Dry Keratin Treatment and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited December 2014
Posted 1 month ago
Fantastic shellac manicure by a young girl (unfortunately I didn't catch her name). Really brilliant and friendly service, and a very gentle yet effective manicure (have had some nightmare manicures in the past). Would definitely go back.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited December 2014
Posted 1 month ago
I had a Waxing Treatments and have awarded it 5 stars.

Comment

Be the first to comment on this review

Verified review Visited December 2014
Posted 2 months ago
Staff were really friendly and polite.
Area was quite noisy but this is due to the layout of the building.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited November 2014
Posted 2 months ago
Made me feel totally at ease and relaxed. Staff are so friendly and lovely and really give you a warm welcome. The salon is really centrally located and offers a great range of treatments!

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited December 2014
Posted 2 months ago
Not what I was expecting when I walked in I have to say I wasn't sure about the place.
However as soon as my manicure started my mind was at ease brilliant staff, lovely ambience and a great manicure, I hope to go back soon.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited November 2014
Posted 2 months ago
Brilliant salon ran by Nigit, very friendly and down to earth, and a really great service too! I was so happy with my new hair cut when I left, I'm looking forward to going back!

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited December 2014
Posted 3 months ago
I really like the atmosphere there, verry friendly and helpfull staff.
hope to use their offers for a long time.
would highly recomended to a friend.
regards

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited November 2014
Posted 3 months ago
Welcoming & friendly, salon looks a little tired could do with upgrading, knowledgeable staff, good vale for money, would definitely visit again.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited November 2014
Posted 3 months ago

Be the first to comment on this review

Verified review Visited November 2014
Posted 3 months ago
First impressions not good, I had been told to arrive 15 mins before my 10am treatment, and the place was still locked at 9.45 so I had to go for a coffee as too cold to stand around outside. Went back at 10 and they were just opening, whole place looked a bit untidy, no hand towel in loo, stuff in sinks upstairs and was informed by the therapist that she needed to get the room ready, seemed disorganised, However, the actual massage and facial were really nice and she was friendly so overall was a good experience, they just need to be a bit more organised I think. Another small issue, the voucher code said the treatment available Tuesday to Saturday but when I went to book I was told that I couldn't book on a Saturday nor on an evening as they were generally busy at these times and that they could only offer me mornings - not what the voucher code said and may have been a big issue for some.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited November 2014
Posted 3 months ago
I have a lovely massage here and it was great value for money. I will defiantly be returning to serenity beauty.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited November 2014
Posted 3 months ago
The lady who did my massage was lovely, but didn't ask if if been to this venue before or had had a massage before. The majority of the session was spent on my back which although was nice and relaxing did mean that I didn't really feel as though I got the 'full body' experience which I was hoping for. Finally, despite arriving on time for the appointment, the massage didn't start until 10 mins later, then ended 5 mins before the original start meaning meaning in essence my 60 minute massage was only actually 45 mins which was a bit disappointing.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited November 2014
Posted 3 months ago
Excellent in every aspect of the service given by the member of staff who gave me my treatment in a very clean and hygienic manner.

Comment | Report as inappropriate

Be the first to comment on this review

Verified review Visited November 2014
Posted 3 months ago

Be the first to comment on this review

Show earlier reviews

Venues nearby

See more venues in West End