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Venue rating

3.7

49 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Sapiano's Bow
Sapiano's Bow
Ground Floor, Sleaford House,
Blackthorn Street, Lincoln Estate, Bow, London, E3 3PY
United Kingdom

Salon

Sapiano's Bow
Ground Floor, Sleaford House,
Blackthorn Street, Lincoln Estate, Bow, London, E3 3PY
United Kingdom

Opening hours

Mon - Sun 10:00 am - 7:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

  • Accepts Wahanda gift vouchers

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Venue type: Salon in Bow
Tagged as: Salon

Sapiano's Bow part of Sapiano's   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Sapiano's skincare range has been developed by Michelle Sapiano to compliment her already thriving beauty and hair care business.

Michelle Sapiano is the Director of Sapiano's Ltd, the umbrella company which includes Sapiano's Academy salon training, Sapiano's Salon & Therapy Centre and now she is delighted to add Sapiano's Skincare Collection to the family.

Michelle has also presented a number of JML infomercials featuring various beauty products.

Sapiano's Skincare Collection is made up of skin and hair care products that you can use everyday. Sapiano's products are affordable without compromising on the ingredients that give you the very best results in your everyday beauty regime.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

3.7

Chain rating

Based on 49 reviews

5 stars 23
4 stars 9
3 stars 5
2 stars 6
1 star 6
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Wraps (1)
  • Spray Tanning and Sunless Tanning (1)
  • Face
  • Eyelash Extensions (7)
  • Facials (3)
  • Semi Permanent Mascara (2)
  • Hair
  • Blow Dry (5)
  • Brazilian Blow Dry Keratin Treatment (1)
  • Hair Colouring and Highlights Treatments (11)
  • Haircuts and Hairdressing (10)
  • Hair removal
  • Brazilian Waxing (3)
  • Waxing (11)
  • Massage
  • Swedish Massage (4)
  • Nails
  • Gel Nails (5)
  • Manicure (1)
  • Pedicure (7)
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Have you been here? Write a review
Verified review Visited May 2015
Posted 1 day ago
Lovely staff and good service. Will definitely be going back more often now I've seen what great value it is.

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Verified review Visited May 2015
Posted 5 days ago
Fan bloody tastic treated like a true princess love going to Sapianos Thanks Chelle and thanks to the staff too

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Verified review Visited May 2015
Posted 1 week ago
The staff is lovely and there is a good atmosphere. I'm very happy with my hair and would be happy to come back.

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Verified review Visited May 2015
Posted 2 weeks ago
Fantastic Michelle is the best hair dresser and Taz thank you so much for looking after me too and doing my hair

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Comments

6 days ago
Still so very happy visiting salon love seeing Michelle and the girls x

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Posted 2 weeks ago
brilliant facial and due to the excellent customer service, I also got a pedicure, loved the atmostphere in the salon and the owner Michelle Sapiano is a brilliant woman

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Posted 2 weeks ago
amazing customer service, lovely girls. this is my new favourite place. The owner Michelle was understanding and caring. the salon was clean and I was made to feel extremely welcome

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Verified review Visited May 2015
Posted 2 weeks ago
Michelle is absolutely fantastic, best hair dresser going in the area, the staff are very friendly and make sure every thing is going smoothly, tea always on hand, best experience ever

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Comments

2 weeks ago
Forgot to mention also had a wax treatment and had no worries whats so ever all was done extremely well and smoothly

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Verified review Visited April 2015
Posted 2 weeks ago
Friendly staff, first visit thereade me fell very welcome and comfortable. Waxing was done but still had ally of hair left tHat needed to be still removed. Despite that I will return again purely because of the outstanding service I received in Sapiano's. Will be back for other treatments.

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Verified review Visited April 2015
Posted 2 weeks ago
The staff where absolutely lovely however the waxing wasn't don't properly had a lot of hair still left on me

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Verified review Visited April 2015
Posted 2 weeks ago
Good value for money and lovely staff. Great place just to get a basic treatment, but maybe not suitable as a gift. Will certainly be back

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Posted 3 weeks ago
First time at sapianos, at first i was a little surpirsed as its not your typical salon but within minutes I was pleasently surprised. I was treated extremely well by all staff and look after throughout. I got lots of advice and recommendations for my hair which is very fine. the colour, cut and blowdry was fabulous. I treated myself to a leg wax and am also very happy. I will recommend and return.

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Posted 3 weeks ago
Perfect!Im so happy with my hair. carried out perfectly and Michelle did exactly what I asked for. I will be coming back soon for my retouch. thanks.

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Verified review Visited April 2015
Posted 3 weeks ago
It was not something special. I was not disappointed but surely i am not waiting to go back again soon

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Verified review Visited May 2015
Posted 3 weeks ago
At first I was a little bit worried about it because it was somewhere I want familiar with. However it really felt like home there were a lot of people who were taking making jokes offer me ta chocolates. And Michelle was brilliant with my hair and style I can't fault it one bit. Will be using again

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Posted 3 weeks ago
I am a regular at Sapiano's and have been for a few years. Ive had most survices that they offer including hairdressing, lashes and gel nails. I have always been very impressed and satisfied with the service and quality they offer. Theyre prices are unbeatable considering the quality you receive. very friendly and accommodating. The Bow salon is hard to find initially and not your typical "upmarket" salon but the friendliness and service you recieve is great! I have alwasy recommended them to my friends and will continue. I visited on Saturday and the atmosphere and hair colour I had was great, Im very happy! plus the cupcakes and refreshments are always an added bonus.

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Verified review Visited December 2014
Posted 4 weeks ago
Very disappointed and upset.
I have previously had eyelash extensions at Sapianos in Nov and Dec 2014. Both times I had Michelle, who was lovely and did a brilliant job (even if I did wait over 40mins the second time).
As my birthday is this weekend, I booked the morning annual leave off work to treat myself to eyelashes. I got the text and email reminder, so my details on Wahanda were all correct. I walked 20mins in the pouring rain, and when I arrived I was told my therapist wasn't there as "she had to take her little boy to school". No one else was available as they were all sick. They had apparently tried to ring yesterday, but there was no missed call or voicemail left, despite the number obviously being correct.
I asked if she would be in later- could I wait? They said no (no explanation given - how long does it take to drop a child at school?).
I was offered an appointment tomorrow (no good, I'm working then family round for my birthday), or the weekend (friends down for my birthday). To be honest I wouldn't trust it would actually get done even if I had rebooked! And, after that there was no point, as they were for my birthday weekend. The girl in the shop was not really bothered, she just wanted me out of the shop.
What a waste of annual leave, and no eyelashes for my birthday.
Don't bother booking here if you really want something doing.

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Verified review Visited April 2015
Posted 1 month ago
Very friendly staff, I just feel as though the environment could have been a bit more professional. I would like to give an honest review as i strive off other peoples reviews. Over all the pedicure was good, it was not a high end pedicure but was fair for the price. The only down side was the very little option of nail polish. Not a wide variety to chose from and the quality of the paint work was not great this was not done by the same lady who gave the pedicure, but i guess we all have to learn somewhere, its just a little unfortunate that it has to be on a paying customer. I had to touch up my toes myself.

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Verified review Visited April 2015
Posted 1 month ago
Terrible!! Do not book any treatment here!!
I arrived at 10 for my appointment. The sale had signs up saying it was open but when I went inside there was no staff present and 4 children playing in there. The salon was a mess: dirty towel on the floor; pots of glitter split everywhere and it stank of cigarette smoke. One of the girls- who was probably aged about 8- asked me if I had an appointment. I told her I did and she went into the office to tell a staff member. The little girl came back out to say that my appointment should have been cancelled and I can call back in Tuesday to re-book. I left the salon without even seeing a member of staff, never mind getting an apology! Terrible customer service and a complete waste of my time!!

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Verified review Visited February 2015
Posted 2 months ago
I turned up at the venue without checking that it was baby friendly first. I hadn't realised that this is a training centre and although the treatments are carried out by professionals, the treatment room is quite crowded with students and equipment so not suitable for babies or prams. The staff were very accommodating and agreed to do my treatment anyway and even entertained my little girl whilst I had my nails done. Everyone was really friendly and chatty. I have been back since and had treatments with the students who also did a great job. Simone is lovely too, as are her homemade cupcakes! Will definitely be back.

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Verified review Visited March 2015
Posted 2 months ago
I booked the morning of my appointment and had a confirmation through straight away. On arriving to the salon it had not yet opened and I was informed by one of the staff (who had been waiting an hour) that no one had turned up to open the shop. About 20mins later the shop manager came on her day off to open up. I appreciate it was not her fault that her staff were being unreliable but found it unprofessional that whilst leaving a phone message for her therapist she announced everyone's treatments and did not initially apologise for the inconvenience. Gratefully the manager was able to accommodate my treatment but what was meant to be a 45min treatment I received only 20mins and a substandard wax. This was obviously not a normal day for Sapianos but it gave me little confidence in returning here again.

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Comments

2 months ago
As explained wahanda must be automatically accepting appointments which is being dealt with. There was no phone msg left for the the therapist so not to sure what that comment was about. N apologies were made to all and other clients were very understanding. All wax treatments have variable time although we allow 45 mins for the treatment it may not take this long as it depends on each individual clients needs and therapist. I am a speed waxer so a brazillian wax would never take me that long regardless of client. I did my best to accommodate you and sorry that you was still not happy with your treatment but yes you are right it wasnt a normal day at sapianos. Apologies for the mix up i did my best to accommodate and if there was something more you wanted done on the treatment you could have said at the time.

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