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Venue rating

2.5

8 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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RUSH Sutton Beauty Salon
RUSH Sutton Beauty Salon
8 High Street,
Sutton, SM1 1HN
United Kingdom

Hair Salon

RUSH Sutton Beauty Salon
8 High Street,
Sutton, SM1 1HN
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 6:00 pm
Sun 10:00 am - 6:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

RUSH Sutton Beauty Salon part of RUSH Hair

RUSH was created by Andrew Phouli and Stelios Andrew 16 years ago. Their unfaltering belief in providing the highest standard of hairdressing, alongside exceptional customer service has led to a flourishing Hair and Beauty Group at the forefront of hairdressing.

RUSH are now proud to have nearly 60 bustling salons across London and The South and a multitude of awards across all areas of our business including 12 British Hairdressing Awards.

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near Sutton?
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Comments

Reviews (written by customers after their visit)

2.5

Chain rating

Based on 8 reviews

5 stars 2
4 stars 2
3 stars 0
2 stars 1
1 star 3
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Beauty Treatments (3)
  • Blow Dry (1)
  • Hair Colouring and Highlights Treatments (4)
  • Haircuts and Hairdressing (2)
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Have you been here? Write a review
Posted 1 year ago
First time and never ever EVER AGAIN !!! You better of paying a bit more and going to professional places than going to this salon and paying for something which was never done but still charged for it!

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Posted 2 years ago
Lovely friendly ladies, and great at their job. You pay for quality of service, highly recommended.

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Posted 2 years ago
I am a regular client at this salon, and I love my monthly visits. I have a wonderful Elemis facial, my therapist could not be more knowledgeable and is always willing to answer any questions i have. The reception staff are always welcoming and friendly and always make sure i am ok for refreshments. I highly recommend this salon and all of there hardworking therapists.

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Posted 2 years ago
It was my first time visiting rush beauty in Sutton and all I can say is....fantastic!! I had a voucher brought for me for Christmas and so decided to use it on a treat for myself, I booked in for a full body massage and facial and was so pleased with them I had to write it on here!
Firstly all the girls were lovely, nothing was too much for them and I walked in to big smiley faces, they took me through my 'journey' perfectly and professionally, then I had my amazing treatments and felt absolutely pampered from tip to toe! The therapist I had was fantastic and I knew I was in safe knowledgeable hands, I didn’t want to get up from my cosy cocoon!
My skin felt fantastic after my facial and I ended up taking advantage of their offer of the month and brought a few of the products she recommended for me and I can say they do not disappoint!
I would thoroughly recommend rush beauty in Sutton to anyone wishing to relax, unwind and be treated like a queen! in fact I have already booked my next treatment in!

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Posted 3 years ago
I stopped using Rush in Sutton about 2 years ago as I received bad service. Stupidly, I decided to go back about a year ago.

There is no consistency in how one stylist does exactly the same treatment compared to another, even if they have the same experience.

I recently had my hair dyed. The Style Director didnt properly put on the colour, meaning that I was left with numerous patches of my previous colour. The manager took over and had to strip my hair and re-colour it on the same day- not really great for keeping the hair healthy! However, not even she did a good job and I was again left with patches.

I was due to go back into the salon to have my hair redone for the second time. I was told an hour before my appointment that I had to pay FULL PRICE for this, despite the manager having previously waived the fee due to me spending over four hours in the salon and being provided with what she described herself as a very poor level of service.

The very rude manager, Tina, wasnt prepared to discount the fee at all, despite Rush leaving me with patchy hair for a week and requiring me to stay in the salon for hours and come back again. I’m now left with awful hair and looking for another, more competent, hairdresser which tries to provide a good level of service when things go wrong.

How hard can it be to apply dye evenly to someones hair! I would personally never go back there. I used the one in Epsom before and they were good so may be worth going there instead!

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Posted 3 years ago
you're greeted and offered a drink, great, but then when you're taken to have your hair wash, (which in it's self is a hit and miss on how well they wash your hair), you are shown to the dirtiest sink fulled with hair and suds -yuk. When asked to wash the sink a grunt and nod is what you get before being seated down to endure a week flimsy hair wash.
As for the hair cut and blow drying, all depends who you get, and any good ones I've been lucky to get, all end up leaving.
Then there's the hair colour, first time I had my hair coloured i wanted it from my very dark brown hair, to a chestnut colour, it came out pitch black, but at least it coloured! After 8 months I went back for another colour, this time I didn't pay the extra £40+ on top of the colour for a blow dry, so I left with wet hair, and when I got home and my hair had dried I noticed the grey hairs on top of my head that I wanted covered wasn't at all. So I went back two days later to show the 4 staff members that all came to look, and it was like, 'yeah well some hair just don't take to colour, see you wanted a dark brown but really you should have gone for black', and, 'why didn't you say anything after treatment?', and that was the extent of their help, so now I colour my own hair for £5, and all my greys get covered and my hair washed clean.
Also another important info, make sure you ask for the Total price of your treatment before you sit down...a usual £45 cut one time became £75, and another time I had to pay £89, so beware.

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Posted 4 years ago
I don't normally write reviews but because I believe I have just found the best hairdressers ever, I felt that I should share it. I have been carrying around a picture of Jennifer Annistons hair colour with me for years in an attempt for a hairdresser to achieve the same look, and for years I've been coming out just blonde or just brown. However, my Stylist at RUSH Sutton has just given me exactly what I was after. She sat and really listened to what I wanted, and went to great lengths to use different techniques to achieve the look I was after and I am thrilled!!! They customer service is great, everyone is so friendly and I came out feeling like a super star in more ways than one!

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Posted 4 years ago
NEVER AGAIN
RUSH being the word.Turned up for my 9am appointemt 15 minutes early.Asked to fill info sheet not sure why as have done this on my last 2 visits, it seems to been misplaced (data protection)? The stylist Daniella arrived 15 minutes late! happens to us all so no problem, just not very proffesional. After discussing cut and colour for 5 minutes, Daniella returns to tell me 'been an error she will not be cutting my hair' not happy as will have to repeat all this, they then say will rearrange so she can also do the cut. Have grey roots so needed an all over colour and roots covered. daniella very pleasent, happy with cut and colour........................untill I get home and it is pointed out that the roots are orange a different colour to the rest of my hair!!! I phone up and tell them i say that i would be happy to return on my day off next week, they say no its ok come in at 6.30. I belive it was Craig who told me that not enough base put in so re does the roots, great job, he then tells a young girl to wash it off and give me a free treatment!!!!!!!! FREE I had paid for this in the morning, part of the £118.00 bill. He then tells her to dry it off. So she did, I asked her twice to put something in it as my hair is thin and fly away, she said yes both times but did not! Craig told her to use a larger brush she ignored this as well! I expressed my upset to Craig that I had paid £118 in the morning for this service and that I was not happy just having my hair DRIED OFF, he said 'did I want himm to QUICKLY blow dry it, by this point I was so upset that I did not receive what I had paid for and they clearly dont care about their customers I told him not to bother and left. Never to return, and would not reccomend anyone to RUSH there.

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