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Venue rating

2.7

24 reviews

  • Ambience
  • Cleanliness
  • Staff
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RUSH High Wycombe
RUSH High Wycombe
Eden Shopping Centre,
22 Newland Street, High Wycombe, Buckinghamshire, HP11 2BY
United Kingdom

Hair Salon

RUSH High Wycombe
Eden Shopping Centre,
22 Newland Street, High Wycombe, Buckinghamshire, HP11 2BY
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat 9:00 am - 7:00 pm
Sun 10:00 am - 5:00 pm
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

RUSH High Wycombe part of RUSH Hair

RUSH have over 60 salons across London and the South, so our award winning hairdressing and exceptional customer service is never far from you.

RUSH have recently been awarded Salon Interiors of The Year 2010 at the Sapphire Awards. All of our salons are designed to offer the ultimate hair and beauty experience. Whilst each salon maintains its individuality, whether it be through sleek monochrome decor, classic features as part of listed buildings, grand chandeliers or bamboo lined walls, every RUSH salon is consistent in its quality, creating a warm and relaxing haven.

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Services

Services at this venue are not bookable online. Why not check out the other bookable venues near High Wycombe?
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Comments

Reviews (written by customers after their visit)

2.7

Chain rating

Based on 24 reviews

5 stars 15
4 stars 2
3 stars 0
2 stars 0
1 star 7
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Hair Colouring and Highlights Treatments (9)
  • Hair Conditioning and Scalp Treatments (2)
  • Hair Consulting (3)
  • Haircuts and Hairdressing (16)
  • Indian Head Massage (1)
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Posted 2 weeks ago
Please do not go there if you have carefully grown and looked after your hair very well for over 15 yrs to get it to a stage where it is super long and in great condition, because they will tear it and rip it, snap it and abuse it, even if you ask them to use a different brushing method. The girl I had was super confident and intimidating, but had no reason to be. I complained, but her attitude was so unapologetic, even when I asked to brush it myself, she refused flatly. I am now left with thinned out, broken hair with tons of split ends like I never had before. I used to get compliments on its condition a few times a week, but haven't has any since I went there. My hair now has a matt finish - it was nice and shiny before. All my careful brushing work over many years wiped out by this awful girl.

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Posted 8 months ago
I will never go back there! I have had many bad experiences with hairdressers in my life but nothing was so dreadful and expensive. I wanted to touch up my roots really. I knew the colour used which was the same company they are using. I gave the hairdresser the colour number. She could see my hair. I am dark blond wanted to go light. She put some colour on it. Then apparently it was not right when the assistant washed my head so they put a toner on it. I was left with just blow drying as my hairdresser did not have time. I ALWAYS style my head with a brush. I looked awful! It meant I had to come back home, wet my hair and style them again. As a pity I was offered a styling from someone else but I just wanted to get the hell out of there and never come back as my tears were running down my cheek. I only spotted it at home but the colour was not right! It is awful! Now I have 3 different colours: Original colouring over the majority length, lighten when she touched it with colour treatment and orange ish at the roots! And I paid £50 for that! I would be better off buying the colour in Boots! I will never recommend them. Waste of money.

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Posted 9 months ago
Had to go to another hairdressers after as was cut so badly. The second hairdresser took a photo of my hair as was cut so so badly, if I can see that it is not straight you would have hoped the trained hairdresser could too.

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Posted 1 year ago
Dreadful experience, when I arrived I was taken to a seat and sat for a few minutes. They then told me my hairdresser was running 20 minutes late. I chose to leave and come back. When I came back 20 minutes later they sat me down again but were not ready. 10 minutes later my hairdresser arrived. She asked my name and shook my hand. She asked how much hair I wanted off to which I said just the damaged ends. She promptly told me all of my hair was damaged! I was very insulted as I have lovely strong hair that is a bit dry. She then took me through to the 'heavenly mood lit spa' for 'an indulgent head massage'. She then tried to sell me a £16.50 'treatment' for my very 'damaged' hair. When I refused she did a very basic shampoo and condition with a 30 second head rub! I heard another hairdresser tell the client next to me that she also needed a treatment for her very 'brittle' hair. Sadly this client believed them and paid for it. I appreciate the need to sell extras but with prices starting at £47 I expected better. I then settled down to get my hair cut. The hairdresser called me 'honey' several times which was extremely annoying. She asked me 5 times if I was ok with the length. She took very little notice of me throughout including leaving my hair all over my face whilst I was trying to read. She also left my hair so wet it was dripping down my back. The coffee when it arrived was in a cafetiere that was not properly fitted so I had to juggle it to pour. The whole salon needed a good clean and there was hair everywhere. Just awful.

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Posted 1 year ago
I have just left Rush from a rather poor experience. I arrived for my 5pm appointment at 4:55, was asked to sit and told to expect a short wait, at 5:45pm my hairdresser finally arrived to see me. The majority of the hair cut went well, the guy I saw was friendly and talkative but not overly chatty.

When booking I said I needed someone who was experienced with 'freehand fades', my stylist clear had never done this before but he spent a lot of time getting sides and back of my hair just as I wanted them and everything was going well until another hairdresser/assistant came to speak to him, after this the next 15 minutes was clearly a RUSH (pardon the pun) job. He was clearly running late and sped his way through rest of the cut and finish (dropping his comb several times along the way). When I went to leave and pay the price had gone up from what I was told when booking from £35 to £44, I complained and this was reduced.

Rush clearly has some good stylists who are keen to cut great hair, what lets the Wtcombe branch down is the receptionist/booker/manager who are pushing to get as many heads through the door as possible, leading to the detriment of he experience had by customers. Unfortunately I have struggled to find any other salons in the Wycombe area that I feel I could trust ( 'Geezers' & 'Hazlemere Hair' are not what I am looking for)

So best of a bad lot really :(

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Posted 1 year ago
If you have dark brown or black hair and ask Rush for medium caramel or medium brown hair, the go to method they use is....bleach the hell out of it!
My first visit was in February where I asked the stylist to change my hair colour from black to medium brown. She recommended highlights, but said it would take two visits as it probably wouldn’t lighten enough the first time. The first time I had the highlights was during the early evening. The salon was half empty, but there was no receptionist so my stylist kept on leaving me to run and get the phone and deal with customers. This was a bit annoying, but she did apologise and it wasn't too busy. The first set took 30-45 mins to put in and another 30 mins to lighten, so it took almost two hours. After the first set of highlights my hair was a dark brown, and I said it would probably be brown enough, a bit darker then I had first wanted, but still ok. The stylist insisted that I had to come back again to get more highlights to get the shade I really wanted. I was a little unsure, but she said it would look much better after the second set. So I booked in for six weeks time. I came back again and this time it took almost an hour to put in the foils and she put in so many. While she was halfway done, a customer came in for a haircut so after she put them in, she went off to cut his hair. I was left alone for at least 45 mins, with no-one checking the colour. She finally came back and checked a foil near the front of my head, The roots were white blond! The middle was medium blond, and the ends were brown. Obviously I was really worried at that point,so she didn’t check any of the other foils and kept saying, 'its ok, were going to put a toner on-top'. She took me over to the sink where the torture of having so many foils pulled out of my hair began. She looked at the result while my head was in the sink and I could see her face looked worried too. She called another stylist to ask for advice on what toner to use, and mixed two shades and put them on my hair. Finally she took me back to the mirror so I could see the result. To say it was a mess is an understatement. My roots were a yellow brown, the middle a blond brown and near the ends a medium brown. I was in shock! I told her, 'I'm really unhappy with this, what are you going to do to fix it!?'. She made up some excuses about the black colour and the bleach, but said I could come in again to get more toner put on (it was past closing time). This had taken almost three hours! I went out of there wanting to put a bag over my head! The colour looked worse the next day in natural light! It had orange bits in it as well as the dreaded brassy blond. I even found a chunk of hair near the front that she missed, it was still black! I called in the morning the same day and said I would come in at lunch and they better fix it. I went in and the manager was there, but she didn't seem very interested in what had happened. The stylist put more toner on it so it looked an even orange/brown colour and asked me if it was ok now? I said no its not, but there was nothing else they could do I didn't want to go back there again. Straight after this I went to Superdrug and bought in a wash in wash out toner and a silver toning shampoo to get rid of the brassiness in the blond. I have had many haircuts over the years (even bad ones) and this was my first ever colour experience in a hairsalon, I have never been so close to crying over hair! One of my friends went in a month ago and as she had medium brown hair, she thought they wouldn't do the same thing to her. Guess what, they did! My hair is now a blond/brown colour not even close to what I originally wanted it to be, it is also the very dry and breaks easily. I will NEVER go back there as they do not know what they are doing, but will be more then happy to take your money.
BEWARE!

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Posted 2 years ago
I have been having my hair done here for the past two years with Louise and I wouldn't change it for the world. I see it as my eight week therapy session. All the staff here are lovely and friendly and make you feel welcome from the start. It's been great to watch the new staff progress to hair stylists and my favourite member of staff is Chelsea. That girl is so funny and sweet she makes my day. Thanks everyone for a brilliant salon.

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Posted 2 years ago
absolutely love this place, I decided to come here whilst over from Australia and found it very welcoming and friendly and great value for money. I had my hair done by Wayne and he is obviously brilliant at what he does and did a great job on my hair. Would recommend him 100% and I will definitely be returning when I am back in the UK

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Posted 2 years ago
I nipped in on the off chance of having a quick hair up before a night out and was in luck! I was pampered and back-combed into an amazing hair do by a lovely guy called Wayne. He made me feel really special and really took the time to make sure my hair looked absolutely perfect. I got so many compliments on it during the night. Will be coming back again!

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Posted 2 years ago
Had a great experience at Rush!! Wayne did a fantastic job on my hair. The cut and colour was amazing. Will def be returning. :-)

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Posted 2 years ago
Jan 2013


I had my hair and scalp treament by Teresa at the RUSH High Wycombe Salon last week. It was a great experience!
I told Teresa the problem i was having with my scalp and we calmly discussed my needs, it was nice to get a professional opinion from someone who knows what they are talking about.The treatment i received for my scalp was amazing it almost put me to sleep and thank you on the recommendation for the shampoo. The salon itself seemed to run smoothly and feels really calm and relaxed so I enjoyed my teas and conversation! Thanks again!

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Posted 2 years ago
I had my hair cut and coloured by Theresa at the RUSH High Wycombe Salon last week. It was a great experience! I am useless at knowing what i want with my hair and Theresa calmly discussed my needs with me, looked through books and magazines and helped me with ideas. She gave me a really different look that I am really pleased with and am getting lots of compliments! Without her guidance and experience, I would have had another slight trim and not felt like I had had anything special done! The colour is great too - I'm chuffed! The salon itself always seems to run like clockwork and feels really calm and relaxed so I enjoyed my teas and magazines! Thanks again!

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Posted 2 years ago
I hardly ever have my hair cut, but I left RUSH feeling really happy with the way my hair looked and felt. I get my hair cut by Wayne and he really listens to what I want and gives good advice on how to style my hair. I have quite fine hair and I left the salon with a great cut and loads of volume.

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Posted 2 years ago
I hardly ever have my hair cut, but I left RUSH feeling really happy with the way my hair looked and felt. I get my hair cut by Wayne and he really listens to what I want and gives good advice on how to style my hair. I have quite fine hair and I left the salon with a great cut and loads of volume.

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Posted 2 years ago
Beautiful salon with a very ambient feel as you enter . I was greeted by a friendly receptionist who took my jacket and took me to a seat. Jordan did my hair , he did a perfect full head of highlights and a cut and blow-dry. I was left feeling completely refreshed and very happy with the finished result.

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Comments

2 years ago
Had a very relaxing hour having my hair done by Wayne. Really pleased with the result - will be going again.

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Posted 2 years ago
My stylist Wayne did a fantastic job on my colour correction, and the cut is beautiful. I will most definitely be returning to him, I've had so many compliments since. He has made my hair look & feel just how I wanted it. Lovely salon also & the assistant was very polite & asked about my hair needs during the shampooing. Highly recommended.

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Posted 2 years ago
I been to Rush in High Wycombe on 12th January 2013 and would like to share my experience. I been recommended by my sister and I booked for half head highlights and hair cut with Lauren. I would like to say I been to Toni and Guy and I have been colouring my hair for over 15 years, Honestly I never had this fantastic experience ever in my life now I am taking my mother and friends to Lauren in Rush High Wycombe. The staff been really nice and made me feel absolutely great and very important in Salon. I had best haircut, best highlights ever and best experience of my life. I would love to go back to this Salon all time and recommend to everyone I know.

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Posted 2 years ago
I was recommended to see Wayne at Rush by my girlfriend she goes there like clockwork, you know what girls are like, love their pamper days. She always said she feels at home there, always making sure she has the right magazines and drinks. I live in London and decided to give my salon a miss and branch out from my stylist who is fantastic, but can be a bit of the same old after a while...The stylist I had gave me many idea's to think about. I let him take over and he defo brought something new to the table..I was more then happy to get a discount as I was a recommendation..Will have to get a mate in so I get £20 off my next booking too..lol Great vibe in the salon to very good to just watch others...This was a perfect salon experience..

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Posted 2 years ago
I came to rush in high wycombe and had Toni do my hair today , it was the most enjoyable experience and most importantly listened not only have i walked out with an amazing cut and high lights she has explained easy ways of how to do my hair at home, i will be recommending her to every one that is in need of a amazing hairdresser.

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Posted 2 years ago
Had an amazing experince staff are kind, haircut was beautiful and there coffees is yummy

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