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Venue rating

3.9

46 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
Rosebery Rooms at The Kumari Club Richmond Road
Rosebery Rooms at The Kumari Club Richmond Road
414 Richmond Road,
Richmond Bridge, East Twickenham, TW1 2EB
United Kingdom

Day Spa

Rosebery Rooms at The Kumari Club Richmond Road
414 Richmond Road,
Richmond Bridge, East Twickenham, TW1 2EB
United Kingdom

Opening hours

Mon - Fri - Closed -
Sat 11:30 am - 12:00 pm
Sun - Closed -
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • eVouchers not accepted

    If you purchase an eVoucher you will need to book with the venue directly.

  • Wahanda gift voucher not accepted

    Our old Wahanda Gift Vouchers can still be redeemed at over 3,000 locations. Use them to pay as you would with cash. Please note, the Wahanda Gift Voucher's successor – the Wahanda Gift Card – can only be used for online purchases.

Rosebery Rooms at The Kumari Club Richmond Road part of The Kumari Club

Award winning 21st Century day spas with affordable beauty treatments. Membership of the 'Kumari Club' is exclusive only to the 'Rosebery Rooms' with guarantee of extra benefits and privileges. Clientele can benefit from a range of essential treatments performed by friendly professional staff, in a relaxed modern environment, "feel renewed, revived and rejuvenated" after a high quality personalised indulgence.

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Services

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Comments

Reviews (written by customers after their visit)

3.9

Chain rating

Based on 46 reviews

5 stars 20
4 stars 10
3 stars 9
2 stars 3
1 star 4
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Wraps (1)
  • Colonic Hydrotherapy (7)
  • Counselling & Holistic
  • Ear Candling (2)
  • Face
  • Eyebrow and Eyelash Treatments (5)
  • Facials (6)
  • Microcurrent Face & Body Treatments (1)
  • Hair removal
  • Brazilian Waxing (9)
  • Hollywood Waxing (2)
  • Waxing (6)
  • Massage
  • Face Massage (3)
  • Indian Head Massage (1)
  • Swedish Massage (8)
  • Therapeutic Massage (3)
  • Nails
  • Manicure (6)
  • Pedicure (6)
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Verified review Visited September 2014
Posted 8 months ago
I had Eyebrow and Eyelash Treatments, eye brow shape and awarded it three stars . It is satisfactory and the salon is quite nice.

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Verified review Visited September 2014
Posted 8 months ago
Kumari is a wonderful day salon and the treatments were great - professional and relaxing and excellently executed. Very pleased with treatment

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Verified review Visited September 2014
Posted 8 months ago
I had a Party Cracker and have awarded it 3 stars.

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Verified review Visited August 2014
Posted 8 months ago
This was a great treatment - Love the shape and shade of brows and lashes, and it the tint was so effectively applied - with no stinging to the eye. Very happy - Highly recommended

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Verified review Visited August 2014
Posted 8 months ago
Very professional, and delighted with the end result. The shape looks great and colour is also not too dark.
Recommended

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Verified review Visited July 2014
Posted 9 months ago
I had a Colonic Hydrotherapy Session with Massage and have awarded it 3 stars.

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Verified review Visited July 2014
Posted 10 months ago
The salon appeared closed when I arrived (on time) And I couldn't get through on the phone. Eventually the therapist arrived, she had been on her own with another client so locked up. It made me feel forgotten about but I do appreciate it wasn't her fault. The massage was ok nothing special and the colonic was much shorter than any I've had before - it was fine but I don't think it was particularly thorough so not much point really.

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Verified review Visited June 2014
Posted 10 months ago
I had a Colonic Hydrotherapy Session with Massage and have awarded it 3 stars.

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Verified review Visited June 2014
Posted 10 months ago
Nice place and a very nice therapist.

Booking process very complicated. The times on wahanda are not valid and they needed the code.

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Verified review Visited March 2014
Posted 10 months ago
Relaxing massage, though I could've done with even firmer pressures. The place is clean and quiet so satisfactory for the price.

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Verified review Visited May 2014
Posted 11 months ago
It was easy to book the appointment, on the day it was pleasant arrival, great massage, followed by okay hydrotherapy.
All was good, I was maid some herbal tea after. but in a dirty cup (
The therapist was fantastic though - would recommend

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Verified review Visited May 2014
Posted 1 year ago
Best Brazilian I've ever had, already booked my second appointment. Friendly, professional and she did an amazing job. I was very scared as my first Brazilian (somewhere else) was dreadful, but this experience was totally different.

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Verified review Visited April 2014
Posted 1 year ago
Great pedicure, I was even running late but the therapist kindly still gave me the full treatment, would recommend to all

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Verified review Visited March 2014
Posted 1 year ago
Superb colonic hydrotherapy, staff were helpful and professional too. Discrete and explained everything clearly. Would recommend and would go again for this treatment.

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Posted 1 year ago
I'm afraid I can't actually review this treatment because I didn't get as far as having a treatment - I booked a full body massage for 7pm, spent an hour getting to the venue on the bus, only to find the salon completely closed down with the signs inside and everyone gone home. I called the number listed for the salon and was told the therapist might have popped out, but low and behold after standing in the cold until 7.15pm it because increasingly apparent that no one was coming back. I even emailed the venue directly to tell them what happened and have had no response from them (apart from a nice lady called Jay who seems to work in their central reservations area as they own two salons who tried to contact both the therapist and manager of the store for me). In the end, a refund had to be requested through Wananda as no one from the salon could be bothered to respond to me or deal with my request for a refund. Avoid!!!

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Verified review Visited February 2014
Posted 1 year ago
I had the 30min mini facial.
It was ok, felt like something a could of done at home. I wasn't asked about my skin type and my treatment was in very dark lighting so I think it was just a basic facial.
The room was a little cold and music a little loud if I was to be picky.
But overall for the price it was decent enough and lady was very nice who did the treatment.

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Verified review Visited November 2013
Posted 1 year ago
Really recommend this treatment for anyone. I was looking for a place that would do it on a budget and this was a great deal. Would definitely go again

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Verified review Visited January 2014
Posted 1 year ago
I had a One Massage Session and have awarded it 4 stars.

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Verified review Visited January 2014
Posted 1 year ago
I did not attend Richmond-I used the branch on Clerkenwell Road.

Good value experience. Staff were very nice. Treatment was good.

However, the venue was not great. It is a below ground place. The room i had the treatment in was freezing cold & appeared as though there had been a leak as the floor was wet in place. There was nowhere to place your clothes once you'd changed so stuffed mine in a carrier bag i had with me....and placed this on the wet floor... To be honest i was wishing the treatment over just so i could get dressed back into my clothes to warm up again.

I don't want to be mean as the ladies there were lovely, its just the venue was below bar in my opinion.

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Verified review Visited January 2014
Posted 1 year ago
When I arrived for my Ear Candling appointment, the member of staff had me booked in for a Brazilian wax instead (slight difference). Treatment was supposed to be for 30 minutes but only lasted 20 minutes. Having said that, the treatment was good and relaxing and left there with my ears feeling less blocked so hopefully it's worked well.

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