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Venue rating

3.8

245 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Rosebery Rooms at The Kumari Club London
Rosebery Rooms at The Kumari Club London
Basement,
168 Clerkenwell Road London, London, EC1R 5DE
United Kingdom

Day Spa

Rosebery Rooms at The Kumari Club London
Basement,
168 Clerkenwell Road London, London, EC1R 5DE
United Kingdom

Opening hours

Mon - Fri 11:00 am - 8:00 pm
Sat 10:00 am - 5:00 pm
Sun - Closed -
  • Online scheduling not available

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Rosebery Rooms at The Kumari Club London part of The Kumari Club

The Rosebery Rooms is an award winning urban day spa located on the corner of Rosebery Avenue and Clerkenwell Road.

Comprised of four relaxing and modern treatment rooms, it offers an intimate, underground escape from city life.

The Rosebery Rooms' friendly and professional staff provide everything from indulgent Dermalogica facials to colonic hydrotherapy treatments, and try to personalise services to leave you feeling renewed, revived and rejuvenated.

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Services

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Comments

Reviews (written by customers after their visit)

3.8

Chain rating

Based on 245 reviews

5 stars 73
4 stars 86
3 stars 37
2 stars 21
1 star 28
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (5)
  • Body Treatments (2)
  • Body Wraps (2)
  • Colonic Hydrotherapy (19)
  • Counselling & Holistic
  • Ayurvedic (2)
  • Ear Candling (8)
  • Face
  • Beauty Treatments (5)
  • Eyebrow and Eyelash Treatments (20)
  • Facials (23)
  • Hair
  • Blow Dry (30)
  • Brazilian Blow Dry Keratin Treatment (1)
  • Hair Colouring and Highlights Treatments (20)
  • Hair Conditioning and Scalp Treatments (5)
  • Hair Consulting (3)
  • Haircuts and Hairdressing (67)
  • Straighteners (1)
  • Hair removal
  • Brazilian Waxing (26)
  • Hollywood Waxing (19)
  • Waxing (23)
  • Massage
  • Swedish Massage (11)
  • Therapeutic Massage (20)
  • Medical & Dental
  • Cosmetic Skin Treatments (2)
  • Nails
  • Manicure (8)
  • Pedicure (11)
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Have you been here? Write a review
Verified review Visited September 2015
Posted 2 days ago
I had the worst experience in this salon today. I have been going to Rosebery Rooms for months and used to always enjoy my experience so kept booking again and again. The staff were friendly and after the treatment always gave me my privacy to dress alone. Today, being a repeat customer who usually arrives early, I arrived 10mins late only to be abruptly informed by the manager that I was late and had missed my appointment. 10mins!? Surely she could see that I had been a few times before and was quite regular. The manager then proceeded with the treatment anyway. She wasn't that friendly and informed me that I would have to pay more for the treatment I had always had. Why did I have to pay more this time?! In the past I had kept returning because I prepaid and always had the same wax so no conversation about costs was brought up. This particular technician's technique was strange and she didn't make an effort to make me feel comfortable at all. We discussed an extra £5 which I agreed to and when I was about to leave, she asked me for £35 more. I had already paid. I still don't know why I had to pay more this time for a treatment I had always had. I then had to dress in front of her while she prepared for the next customer - no privacy and I felt like I was on a conveyor belt. Like I said, it was never like this in the past. This salon has changed and I left poorer and sadder that I will now have to find another salon.

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Verified review Visited August 2015
Posted 1 week ago
It was a waste of time! Spent 20mins having to leave work early to arrive for my appointment, then another 20mins completing their questionnaire only to be told after completing it that my treatment cannot go ahead due to one of the medical conditions I had listed, then try to persuade me to have a different treatment to the one I paid for!!! They should have an online questionnaire which should be completed before any treatment and a list of medical conditions that would prevent certain treatments from going ahead!!

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Verified review Visited August 2015
Posted 1 week ago
I had a Hopi Ear Candle Session, Waxing and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 1 week ago
Unfortunately the staff were quite cold and unwelcoming on your arrival which was very off putting.
The initial reception of the building is beautiful but the room in which the wax took place needed a bit of work.
I found the waxer pleasant but her technique was quite painful as the was little break between pulling. When I left the whole area was raw red and stayed so for hours afterwards which is not how me skin usually reacts to waxing.
I would be very reluctant to return

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Verified review Visited August 2015
Posted 1 week ago
The eyebrow treatment was very good, while the pedicure was a bit disappointed. Even if I had a basic pedicure, I would have expected my feet to be soaked first, but she just sprayed them and focused only on painting my nails.

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Verified review Visited August 2015
Posted 1 week ago
The wax was good, very quick and efficient. The facilities are nice and clean but a little empty with not many other customers, this may just be attributed to the time of my appointment however.

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Verified review Visited August 2015
Posted 2 weeks ago
Went for a hot Hollywood wax. When I initially got there, the salon hadn't opened yet even though my appointment was for 11am. It didn't set the best first impression as I was waiting outside the venue for 15minutes, however I was pleasantly surprised.
I had szuzanna and she did a wicked job. Least painful wax I have ever had and I was in and out within 30minutes despite the hold up to begin with. I have since been back for another Hollywood and will continue to go back.

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Verified review Visited August 2015
Posted 2 weeks ago
Good experience the staff were friendly and made me feel really comfortable. The venue itself was small so treatment rooms felt a bit pokey. Neither toilet had hand towels.

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Verified review Visited July 2015
Posted 2 weeks ago
I ended up with a different facial after being well advised by the therapist. Was absolutely fantastic and my skin was radiant for days. High recommendable- great staff, nice but tiny venue.

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Verified review Visited August 2015
Posted 3 weeks ago
Would highly recommend it and will definitely be back! Very professional staff, and good quality wax - a pleasant experience for sure.

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Verified review Visited August 2015
Posted 3 weeks ago
I had a Brazilian Waxing and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 4 weeks ago
I would go here again. I'm not sure if the wax was totally premium as it felt a lot sticker than the beeswax hot wax I usually get but any uncertainty about the product was more than made up for by the diligence of the therapist, who was very conscientious and pleasant without being overbearing like at some salons.

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Verified review Visited July 2015
Posted 1 month ago
The staff were professional and friendly. The wax was quick and not as painful as I thought it might be.

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Verified review Visited June 2015
Posted 1 month ago
Thought this was overpriced for the service - wax was patchy and grew back quickly. Not particularly cheap either. Wouldn't go back.

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Verified review Visited July 2015
Posted 1 month ago
Cleanliness could improve and the photos are not reflective of the venue.
Wax was far too hot (to the extent that I was slightly burnt/irritated by it) and the beautician kept leaving to try and find another pot.

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Verified review Visited July 2015
Posted 1 month ago
This was a great wax, nice and clean. I went during my lunch and hour and was in and out within 15 minutes.

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Verified review Visited July 2015
Posted 1 month ago
I had a Colonic Hydrotherapy Session and have awarded it 4 stars.

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Verified review Visited July 2015
Posted 1 month ago
I had a Brazilian Waxing and have awarded it 4 stars.

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Verified review Visited June 2015
Posted 2 months ago
Great value and also very professional. I would recommend it to my friends. Nice ambience and only took 20 minutes.

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Verified review Visited June 2015
Posted 2 months ago
I was greeted by all of the staff upon entering, everyone was very friendly. I spent a very relaxing hour in the capable hands of my therapist. She thoroughly cleansed, toned and moisturised my skin, the products smelt lovely. At the end of my facial my skin felt fresh and revived and I felt totally relaxed and could have very happily drifted off to sleep.

The only down side was the room that I was treated in, it looked as though it had seen better days, nothing a lick of paint couldn't sort out I'm sure.

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